Acronyms

Question 1

3Cs

Answer 1

Card, conversation, confirmation

Question 2

4Ms

Answer 2

Manpower, machines, measures and methods
OR Manpower, machines, materials and methods

Question 3

4Ss

Answer 3

Surroundings, suppliers, systems, skills

Question 4

5Ws

Answer 4

Who, what, where, why, when

Question 5

6Ps

Answer 5

People, place, processes, physical evidence, product, performance measures

Question 6

AI

Answer 6

Artificial intelligence

Question 7

BA

Answer 7

Business analysis

Question 8

BAM

Answer 8

Business activity model

Question 9

BAMM

Answer 9

Business analysis maturity model

Question 10

BASF

Answer 10

Business analysis services framework

Question 11

BCM

Answer 11

Business capability model

Question 12

BMC

Answer 12

Business model canvasBPMN

Question 13

BPMN

Answer 13

Business process model and notation

Question 13

BSC

Answer 13

Balanced scorecard

Question 13

BRD

Answer 13

Business requirements document

Question 14

CARDI

Answer 14

Constraints, assumptions, risks, dependencies, issues

Question 15

CATWOE

Answer 15

Customer, actor, transformation, world view, owner, environment

Question 16

CBAP

Answer 16

Certified business analysis professional

Question 17

CCBA

Answer 17

Certificate of capability in business analysis

Question 18

CI

Answer 18

Configuration item

Question 19

CMMI

Answer 19

Capability maturity model integration

Question 20

COTS

Answer 20

Commercial off-the-shelf (software solution)

Question 21

CPPOLDAT

Answer 21

Customer, product, process, organisation, location, data, applications, technology.

Question 22

CRM

Answer 22

Customer relationship management

Question 23

CRUD

Answer 23

Create, read, update, delete

Question 24

CSF

Answer 24

Critical success factor

Question 25

CX

Answer 25

Customer experience

Question 26

DBMS

Answer 26

Database management system

Question 27

DCF

Answer 27

Discounted cash flow

Question 28

DMAIC

Answer 28

Define, measure, analyse, improve, control

Question 29

DSDM

Answer 29

Dynamic systems development method

Question 30

EA

Answer 30

Enterprise architecture

Question 31

ERD

Answer 31

Entity relationship diagram

Question 32

GDPR

Answer 32

General data protection regulation

Question 33

HR

Answer 33

Human resources

Question 34

INVEST

Answer 34

Independent, negotiable, valuable, estimable, small, testable

Question 35

IRR

Answer 35

Internal rate of return

Question 36

IT

Answer 36

Information technology

Question 37

ITT

Answer 37

Invitation to tender

Question 38

JRP

Answer 38

Joint requirements planning

Question 39

KPI

Answer 39

Key performance indicator

Question 40

MECE

Answer 40

Mutually exclusive, completely exhaustive

Question 41

MoSCoW

Answer 41

Must have, should have, could have, want to have but won't have this time

Question 42

NPS

Answer 42

Net promoter score

Question 43

NPV

Answer 43

Net present value

Question 44

OMG

Answer 44

Object management group

Question 45

OPOPOT

Answer 45

One person, one place, one time

Question 46

OSCAR

Answer 46

Objectives, scope, constraints, authority, resources

Question 47

PESTLE

Answer 47

Political, economic, socio-cultural, technological, legal, environmental

Question 48

PID

Answer 48

Project initiation document

Question 49

POPIT

Answer 49

People, organisation, processes, information and technology

Question 50

RACI

Answer 50

Responsible, accountable, consulted, informed

Question 51

RAD

Answer 51

Rapid application development

Question 52

RAG

Answer 52

Red, amber, green

Question 53

RAID

Answer 53

Risk, assumptions, issues, dependencies

Question 54

RASCI

Answer 54

Responsible, accountable, supportive, consulted, informed

Question 55

RE

Answer 55

Requirements engineering

Question 56

ROI

Answer 56

Return on investment

Question 57

RoQ

Answer 57

Reorder quantity

Question 58

RPA

Answer 58

Robotic process automation

Question 59

SaaS

Answer 59

Software as a service

Question 60

SARAH

Answer 60

Shock, anger, rejection, acceptance, hope

Question 61

SDLC

Answer 61

Systems development lifecycle

Question 62

SFIA

Answer 62

Skills framework for the information age.

Question 63

SIPOC

Answer 63

Supplier, input, process, output, customer

Question 64

SME

Answer 64

Subject matter expert

Question 65

SMART

Answer 65

Smart, measurable, achievable, relevant, timebound

Question 66

SSADM

Answer 66

Structured systems analysis and design method

Question 67

SSM

Answer 67

Soft systems methodology

Question 68

SUAVE

Answer 68

Stable, unique, abstract, valuable, executives

Question 69

SWOT

Answer 69

Strengths, weaknesses, opportunities, threats

Question 70

TIMWOODS

Answer 70

Transport, inventory, motion, waiting, over-production, over-processing, defects, skills

Question 71

TOM

Answer 71

Target operating model

Question 72

TOR

Answer 72

Terms of reference

Question 73

TRM

Answer 73

Tech`nology reference model

Question 74

UML

Answer 74

Unified modeling language

Question 75

UP

Answer 75

Unified process

Question 76

VOC

Answer 76

Voice of the customer

Question 77

VMOST

Answer 77

Vision, mission, objectives, strategy, tactics

Question 78

XP

Answer 78

Extreme programming

Question 79

UX

Answer 79

User experience