Acronyms Flashcards
(84 cards)
1
Q
AMIS
A
Availability management information system
2
Q
APMG
A
APM Group
3
Q
BCM
A
Business Continuity Management
4
Q
BCP
A
Business Continuity Plan
5
Q
BCS
A
British Computer Society
6
Q
BIA
A
Business Impact Analysis
7
Q
BPO
A
Business Process Outsourcing
8
Q
BRM
A
Business Relationship Manager
9
Q
BU
A
Business Unit
10
Q
CAB
A
Change Advisory Board
11
Q
CASE
A
Computer Aided Software Engineering
12
Q
CCM
A
Component Capacity Management
13
Q
CFIA
A
Component Failure Impact Analysis
14
Q
CI
A
Configuration Item
15
Q
CIO
A
Chief Information Officer
16
Q
CMDB
A
Configuration Management Database
17
Q
CMIS
A
Capacity Management Information System
18
Q
CMS
A
Configuration Management System
19
Q
CS
A
Change Schedule
20
Q
CSF
A
Critical Success Factor
21
Q
CSI
A
Continual Service Improvement
22
Q
DIKW
A
Data-Information-Knowledge-Wisdom
23
Q
DML
A
Definitive Media Library
24
Q
ECAB
A
Emergency CAB
25
ELS
Early Life Support
26
FAQ
Frequently Asked Questions
27
FTA
Fault Tree Analysis
28
GTB
Grow The Business
29
HR
Human Resources
30
ISMS
Information Security Management System
31
ITIL
Information Technology Infrastructure Library
32
ITSCM
IT Service Continuity Management
33
itSMF
IT Service Management Forum
34
ITT
Invitation To Tender
35
KEDB
Known Error Database
36
KPI
Key Performance Indicator
37
KPO
Knowledge Process Outsourcing
38
LCS
Loyalist Certification Services
39
M_o_R
Management of Risk
40
MTBF
Mean Time Between Failures
41
MTBSI
Mean Time Between Service Incidents
42
MTTR
Mean Time To Repair
43
MTRS
Mean Time To Restore Service
44
OGC
Office of Government Commerce
45
OLA
Operational Level Agreement
46
PBA
Pattern of Business Activity
47
PDCA
Plan-Do-Check-Act
48
PFS
Prerequisite for Success
49
PIR
Post Implementation Review
50
PRINCE2
PRojects IN Controlled Environments
51
PSO
Projected Service Outage
52
RACI
Responsible, Accountable, Informed, Consulted
53
RAD
Rapid Application Development
54
RAG
Red, Amber and Green
55
RFC
Request For Change
56
ROI
Return On Investment
57
RTB
Run The Business
58
SAC
Service Acceptation Criteria
59
SACM
Service Asset and Configuration Management
60
SAM
Software Asset Management
61
SCM
Service Catalog Management
62
SCMIS
Supplier and Contract Management Information System
63
SDLC
Service Development Lifecycle
64
SDP
Service Design Package
65
SFA
Service Failure Analysis
66
SFIA
Skills Framework for the Information Age
67
SIP
Service Improvement Plan
68
SKMS
Service Knowledge Management System
69
SLA
Service Level Agreement
70
SLR
Service Level Requirement
71
SLAM
SLA Monitoring
72
SoC
Separation of Concerns
73
SPI
Service Provider Interface
74
SPM
Service Portfolio Management
75
SPOC
Single Point of Contact
76
SPOF
Single Point of Failure
77
SWOT
Strengths, Weaknesses, Opportunities and Threats
78
TCU
Total Cost of Utilization
79
TSO
The Stationary Office
80
TTB
Transform The Business
81
UC
Underpinning Contract
82
UP
User Profile
83
VBF
Vital Business Function
84
VCD
Variable Cost Dynamics
