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Flashcards in Acronyms Deck (84)
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1

AMIS

Availability management information system

2

APMG

APM Group

3

BCM

Business Continuity Management

4

BCP

Business Continuity Plan

5

BCS

British Computer Society

6

BIA

Business Impact Analysis

7

BPO

Business Process Outsourcing

8

BRM

Business Relationship Manager

9

BU

Business Unit

10

CAB

Change Advisory Board

11

CASE

Computer Aided Software Engineering

12

CCM

Component Capacity Management

13

CFIA

Component Failure Impact Analysis

14

CI

Configuration Item

15

CIO

Chief Information Officer

16

CMDB

Configuration Management Database

17

CMIS

Capacity Management Information System

18

CMS

Configuration Management System

19

CS

Change Schedule

20

CSF

Critical Success Factor

21

CSI

Continual Service Improvement

22

DIKW

Data-Information-Knowledge-Wisdom

23

DML

Definitive Media Library

24

ECAB

Emergency CAB

25

ELS

Early Life Support

26

FAQ

Frequently Asked Questions

27

FTA

Fault Tree Analysis

28

GTB

Grow The Business

29

HR

Human Resources

30

ISMS

Information Security Management System

31

ITIL

Information Technology Infrastructure Library

32

ITSCM

IT Service Continuity Management

33

itSMF

IT Service Management Forum

34

ITT

Invitation To Tender

35

KEDB

Known Error Database

36

KPI

Key Performance Indicator

37

KPO

Knowledge Process Outsourcing

38

LCS

Loyalist Certification Services

39

M_o_R

Management of Risk

40

MTBF

Mean Time Between Failures

41

MTBSI

Mean Time Between Service Incidents

42

MTTR

Mean Time To Repair

43

MTRS

Mean Time To Restore Service

44

OGC

Office of Government Commerce

45

OLA

Operational Level Agreement

46

PBA

Pattern of Business Activity

47

PDCA

Plan-Do-Check-Act

48

PFS

Prerequisite for Success

49

PIR

Post Implementation Review

50

PRINCE2

PRojects IN Controlled Environments

51

PSO

Projected Service Outage

52

RACI

Responsible, Accountable, Informed, Consulted

53

RAD

Rapid Application Development

54

RAG

Red, Amber and Green

55

RFC

Request For Change

56

ROI

Return On Investment

57

RTB

Run The Business

58

SAC

Service Acceptation Criteria

59

SACM

Service Asset and Configuration Management

60

SAM

Software Asset Management

61

SCM

Service Catalog Management

62

SCMIS

Supplier and Contract Management Information System

63

SDLC

Service Development Lifecycle

64

SDP

Service Design Package

65

SFA

Service Failure Analysis

66

SFIA

Skills Framework for the Information Age

67

SIP

Service Improvement Plan

68

SKMS

Service Knowledge Management System

69

SLA

Service Level Agreement

70

SLR

Service Level Requirement

71

SLAM

SLA Monitoring

72

SoC

Separation of Concerns

73

SPI

Service Provider Interface

74

SPM

Service Portfolio Management

75

SPOC

Single Point of Contact

76

SPOF

Single Point of Failure

77

SWOT

Strengths, Weaknesses, Opportunities and Threats

78

TCU

Total Cost of Utilization

79

TSO

The Stationary Office

80

TTB

Transform The Business

81

UC

Underpinning Contract

82

UP

User Profile

83

VBF

Vital Business Function

84

VCD

Variable Cost Dynamics