Active Listening Skills Flashcards Preview

FM concepts > Active Listening Skills > Flashcards

Flashcards in Active Listening Skills Deck (8)
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1
Q

Skill where we use our body to communicate and pay attention to our patient

A

Attending

2
Q

Leaning forward

A

Attending

3
Q

Setting aside feelings and thoughts and judgments temporarily

A

Bracketing

4
Q

Invitation to the patient to go on his line of thought

A

Leading (direct/indirect)

Indirect - open invitation
e.g. What can I do for you?
Direct - verbal prompts with a specific direction

5
Q

Involves paraphrasing events and perception checking

A

Reflecting content

6
Q

Involves articulating emotions for the patient

A

Reflecting feeling

7
Q

Involves inquiry about the meaning behind nonverbal cues (e.g. could you tell me what was behind that action?)

A

Reflecting experience

8
Q

Giving questions that elicit more information about a particular topic (digging deeper)

A

Probing