addition Flashcards

(54 cards)

1
Q

involves deep discussion about travel documents, visas, and preferences

A

Consultation Proper

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2
Q

T or F: Travel management starts with identifying travel needs

A

True

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3
Q

is where budgets and supply options are reviewed

A

Planning/Counter Counseling

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4
Q

is when options and choices are shown to the traveler

A
  • Initial Presentation
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5
Q

focuses on showing the consultant’s expertise and service quality

A
  • Product Presentation
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6
Q

includes handing over documents and doing predeparture orientation

A
  • Document Turn Over
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7
Q

T or F: If face-to-face orientation isn’t possible, digital document sharing is not recommended

A

False: it is recommended

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8
Q

involves monitoring the traveler and ensuring smooth delivery

A

Implementation stage

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9
Q

collects feedback and checks service performance

A

Post-arrangement Evaluation

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10
Q

helps prevent penalties and controls entitlements

A

Validating travel policies

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11
Q

requires following strict travel policy and usually includes premium services

A
  • Corporate travel
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12
Q

T or F: Booking earlier gives better fares and more choices, not higher costs

A

True

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13
Q

T or F: Organizing the trip in detail helps avoid unexpected issues and costs

A

True

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14
Q

They must consider customer preferences, not just policy

A

Travel consultants

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15
Q

T or F: Travel consultants should support travelers during issues like delays or cancellations

A

True

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16
Q

include corporate travelers, groups, students, families, honeymooners, etc.

A
  • Market segments
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17
Q

T or F: Different travelers require the same documentation, depending on the purpose and destination

A

FALSE: Different travelers require different documentation

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18
Q

T or F: Travel insurance, accommodation, transportation, and activities are all part of planning

A

True

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19
Q

They should highlight the pros and cons of each travel service or activity

A

Travel consultants

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20
Q

They handle more than booking—they plan, monitor, and follow up

A
  • Travel management companies
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21
Q

They assist with rebooking and emergency arrangements

A

Travel Consultants

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22
Q

often needs special arrangements and pre-departure coordination

23
Q

provide detailed itineraries to make the trip go smoothly

24
Q

T or F: Monitoring and client communication are not essential during the trip

A

False: They are essential during the trip

25
helps improve future travel planning
Feedback after the trip
26
must always review travel rules and policies for accuracy
TMCs
27
T or F: Consultants should not skip orientation even for groups
True
28
T or F: Contracting agreements define terms with suppliers (e.g., rooms, policies)
True
29
T or F: Costing and pricing stages does not consider budget limits
False
30
helps clients see what’s possible within budget
Quotation presentation
31
ensures accurate pricing and checks the quality of services
Product ocular
32
can be presented face-to-face or digitally
Quotations
33
is given to clients after all services are confirmed
Final itinerary
34
secure services like hotels, flights, and tours
Reservations
35
involves organizing all travel documents and confirmations
* Consolidation stage
36
are used for contactless check-ins and tracing
QR codes
37
includes billing clients and calculating commissions/markups
Accounting stage
38
is used to gather feedback and improve future tours
Post-product evaluation
39
T or F: Discrepancies in documentation should be reviewed and fixed immediately
True
40
T or F:Meal preferences, travel duration, and accommodation types are part of planning
True
41
are discussed during planning or consultation
Budget constraints
42
T or F: Consultants finalize bookings only after presenting all options
True
43
T or F: Students on study tours does not require documentation, itinerary details, and insurance
False: requires
44
T or F: First step is researching travel requirements
T
45
prepare travelers with safety rules and cultural insights
* Pre-trip workshops
46
is important for emergency coverage
Travel insurance
47
enhance the experience with cultural knowledge
Local guides
48
help planners match trips with traveler preferences
Surveys
49
is important during student and group travel
* 24/7 support
50
T or F: All products and services must be billed and completed before closing the process
T
51
T or F: Cost may change if the traveler adds more services or changes plans
T
52
T or F: Evaluations happen before the trip, not after
False: Evaluations happen after the trip, not before
53
usually include entrance fees, meals, and guide services
Travel Packages
54
includes cancellation policies, room allotments, and more
Documentation