ADMIN

Question 1

What type of field can a lookup filter be applied to?Time-dependent workflow – maximum triggers allowed per rule:
A) Maximum of 10 time triggers per rule
B) Maximum of 20 time triggers per rule
C) Maximum of 40 time triggers per rule
D) Maximum of 50 time triggers per rule

Answer 1

What type of field can a lookup filter be applied to?Time-dependent workflow – maximum triggers allowed per rule:
»>A) Maximum of 10 time triggers per rule
B) Maximum of 20 time triggers per rule
C) Maximum of 40 time triggers per rule
D) Maximum of 50 time triggers per rule

Question 2

Which statement is true regarding dynamic dashboard:

Answer 2

> > > A) They show data from the perspective of the logged-in user.

Question 3

Which is a capability of the cloud scheduler?

Answer 3

> > > A) Allow a user to propose multiple meeting times

|&raquo_space;>B) Automatic propose meeting times based on salesforce user calendars

Question 4

Which is a capability of chatter?
Select 3 answers:
A) Receive updates related to records followed by a user
B) Share updates, files, and links with leads and contacts
C) Receive recommendations for users and records to follow
D) Follow people within salesforce organization
E) Post updates, files, links to chatter pages

Answer 4

Which is a capability of chatter?
Select 3 answers:
»>A) Receive updates related to records followed by a user
B) Share updates, files, and links with leads and contacts
»>C) Receive recommendations for users and records to follow
»>D) Follow people within salesforce organization
E) Post updates, files, links to chatter pages

Question 5

What is the maximum number of records that return in a report without
exporting the results?
A) 65000
B) 2000
C) 3000
D) 1000

Answer 5

What is the maximum number of records that return in a report without
exporting the results?
A) 65000
>>>B) 2000
C) 3000
D) 1000

Question 6

What can an agent do when resolving a case?
Select 2 answers
A) Email articles to a customer
B) Create an article upon closing a case
C) Assign data categories to a case
D) Attach only one article to a case

Answer 6

What can an agent do when resolving a case?
Select 2 answers
»>A) Email articles to a customer
»>B) Create an article upon closing a case
C) Assign data categories to a case
D) Attach only one article to a case

Question 7

Which function can be performed using enhanced profile management?
Select 2 answers
A) Merge profiles
B) Make mass permission modifications across multiple profiles
C) Make mass profile name changes
D) Edit profile permissions directly in a list view

Answer 7

Which function can be performed using enhanced profile management?
Select 2 answers
A) Merge profiles
»>B) Make mass permission modifications across multiple profiles
C) Make mass profile name changes
»>D) Edit profile permissions directly in a list view

Question 8

Which email address option is available to override the from email address
in a workflow email alert?
A) An active administrator’s email address
B) A manual entered email address
C) An active user’s email address
D) An organization -wide email address

Answer 8

Which email address option is available to override the from email address
in a workflow email alert?
A) An active administrator’s email address
B) A manual entered email address
C) An active user’s email address
»>D) An organization -wide email address

Question 9

Which step is not a part of creating custom application?
A) Selecting tabs
B) Adding a logo
C) Selecting profiles
D) Creating a custom object

Answer 9

Which step is not a part of creating custom application?
A) Selecting tabs
B) Adding a logo
C) Selecting profiles
>>>D) Creating a custom object

Question 10

What would prevent a user from including fields when running a report?
A) Field-level security & page layouts
B) Page layouts only
C) Field-level security only
D) None of the above

Answer 10

What would prevent a user from including fields when running a report?
A) Field-level security & page layouts
B) Page layouts only
»>C) Field-level security only
D) None of the above

Question 11

You must create the business process before creating record types for each
of these objects except?
A) Lead
B) Opportunity
C) Case
D) Campaign
E) Solutions

Answer 11

You must create the business process before creating record types for each
of these objects except?
A) Lead
B) Opportunity
C) Case
>>>D) Campaign
E) Solutions

Question 12

You can then associate each business process with one / more record types
and make it available to users based on their:
A) Role
B) Profile
C) Owd
D) Licence type
E) Salesforce edition

Answer 12

You can then associate each business process with one / more record types
and make it available to users based on their:
A) Role
»>B) Profile
C) Owd
D) Licence type
E) Salesforce edition

Question 13

When a user chooses to convert a lead, what can they optionally choose to
update?
Select 2 answers.
A) An existing opportunity record
B) An existing account record
C) An existing contact record
D) An existing lead record

Answer 13

When a user chooses to convert a lead, what can they optionally choose to
update?
Select 2 answers.
A) An existing opportunity record
>>>B) An existing account record
>>>C) An existing contact record
D) An existing lead record

Question 14

Changing the data type of an existing custom field can cause data loss in
which following situations?
Choose 2 answers.
A) Saving a record
B) Mass exporting data
C) Changing to or from type date or date/time
D) Changing to a currency from any other type

Answer 14

Changing the data type of an existing custom field can cause data loss in
which following situations?
Choose 2 answers.
A) Saving a record
B) Mass exporting data
»>C) Changing to or from type date or date/time
»>D) Changing to a currency from any other type

Question 15

What is the maximum number of records to be printed in the printable view
of a list view?
A) 2000
B) 100
C) 1000
D) 200

Answer 15

What is the maximum number of records to be printed in the printable view
of a list view?
A) 2000
B) 100
>>>C) 1000
D) 200

Question 16

Which step is required when configuring the salesforce for outlook?
Select 2 answers
A) Enable the chatter feed sync with outlook.
B) Select sync direction and conflict behavior.
C) Assign users and profiles to a configuration.
D) Select the appropriate configuration template.

Answer 16

Which step is required when configuring the salesforce for outlook?
Select 2 answers
A) Enable the chatter feed sync with outlook.
»>B) Select sync direction and conflict behavior.
»>C) Assign users and profiles to a configuration.
D) Select the appropriate configuration template.

Question 17

Profiles and Permission sets:

Answer 17

Profiles and permission sets can be used to control access to data by specifying the objects that a user can view, edit and create, but are not used to share record access.

Question 18

Organization Wide Default :

Answer 18

The Salesforce Administrator can control record sharing at the highest level using Organization Wide Default settings.

Question 19

Role Hierarchy:

Answer 19

The role hierarchy and territory hierarchy can be used to provide data access through a hierarchical structure.

Question 20

Sharing rules:

Answer 20

Sharing rules are exceptions to the organization wide defaults and can add additional access to records based on certain criteria.

Question 21

Manual sharing:

Answer 21

Manual sharing can be used by record owners and the Salesforce administrator to add additional access to records.