Admin Certification (ADM201)

Question 1

Which of these is NOT a Standard SalesForce.com Profile?

A. Marketing User
B. Sales User
C. Contract Manager
D. Solution Manager

Answer 1

B

Question 2

Which of the following is true that can cause data loss when an existing custom field is changed?

A) Changing to or from type Date or Date/Time
B) Changing to Number from any other type
C) Changing to one Currency from any other currency type
D) Changing to number from Percent
E) Both A & B
F) Both B & D

Answer 2

E

Question 3

When does Inline editing updates the field?

A) When the field is saved/updated
B) When the record is saved/updated
C) When the return key is pressed
D) All of the Above

Answer 3

B

Question 4

Dashboards can be created by using Standard Reports as Source Reports?

A) True
B) False

Answer 4

B

Question 5

Which tool should be used to Import more then 65000 records in Salesforce.com?

A) SFDC Import Wizard
B) Data Loader

Answer 5

B

Question 6

Which of the following is NOT a Standard Salesforce.com Functionality?

A) Email to Lead
B) Email to Case
C) Web to Lead
D) Web to Case

Answer 6

A

Question 7

Which of the following is Not a Mandatory Field while creating a User Record?

A) Profile
B) Role
C) Alias
D) Community Nickname

Answer 7

B

Question 8

A user successfully login’s at 3:00 PM, What happens at 3:31 PM, if the Login hours for the user’s Profile are set from 7:30 AM to 3:30 PM?

A) User is automatically Logged Out
B) User keeps working continuously without any issues
C) User is asked in a Popup window if he would like to extend his session
D) User is logged out once he tries to do any DML (Data Manipulation) Operation i.e. Save, Edit etc.

Answer 8

D

Question 9

What is the Impact on a User if the Organization level Locale Changes?

A) The default Locale of the user is also set to the new Organization Level locale
B) The User is asked for a Choice; if he would like to choose New Organization Locale or his own Locale
C) No Impact on the User as he keeps using his own default Locale
D) From a new session, user will see everything in the New Organization Locale

Answer 9

C

Question 10

API’s are not available for use in which Salesforce.com edition?

A) Developer Edition
B) Professional edition
C) Enterprise Edition
D) Unlimited edition

Answer 10

B

Question 11

What is Salesforce? ( Select the Incorrect option)

A) Sales Force Automation
B) Marketing Automation
C) Campaign Management
D) Customer Support Management

Answer 11

C

Question 12

Users can be restricted to view a particular field in views, searches and reports by hiding the field at?

A) Field Level Security
B) Page Layout
C) User Profile
D) None of the Above

Answer 12

A

Question 13

What is the number of values allowed in dependent picklist?

A) 5
B) 10
C) 100
D) 300

Answer 13

D

Question 14

Partners Portal: User log-in to web portal rather than through salesforce.com portal?

A) True
B) False

Answer 14

A

Question 15

Field-level security cannot be used to make a field required.

A) True
B) False

Answer 15

A

Question 16

Calendar and Task activities are both tasks and scheduled calendar events?

A) True
B) False

Answer 16

A

Question 17

A custom multi-select picklist can be a controlling field for a dependent field?

A) True
B) False

Answer 17

B

Question 18

Record types are used to implement custom business processes by associating them to specific:

A) Records
B) Accounts
C) Page Layouts
D) Campaigns

Answer 18

C

Question 19

On Lead Conversion, a Lead Object Custom field can not be mapped to Which Object custom field?

A) Account
B) Contacts
C) Case
D) Opportunity

Answer 19

C

Question 20

Which of the following is not a component of a profile?

A) Roles
B) Record Type
C) Field Level Security
D) Page Layout

Answer 20

A

Question 21

You can map a custom lead field to only one of the following objects at a single instance. (Select the best combination)
I. Account
II. Contacts
III. Cases
IV. Opportunities

A) I & II
B) I, II & III
C) II, III & IV
D) I, II & IV

Answer 21

D

Question 22

List view can? (Select the best combination)

I. Be enabled and disabled by individual users
II. Print up to 1000 records in print view
III.Print list can be exported to excel
IV. Show up to 2000 records in the record count display

A) I & II
B) II & III
C) II & IV
D) I & IV

Answer 22

C

Question 23

What statement is true regarding a custom field formula ?

A) 4000 character is the limit on the compiled size of the formula
B) Can contain formulas upto 4000 character
C) Formula can reference themselves
D) Not reference standard, custom, or other objects

Answer 23

A

Question 24

You can map a custom lead field to only one of the following objects at a single instance (Select the incorrect option)?

A) Account
B) Contacts
C) Opportunities
D) Cases

Answer 24

D

Question 25

A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to build a custom forecast for the same? A) True B) False

Answer 25

A

Question 26

Which Workflow evaluation Criteria cannot be used for Time Dependent Workflows? A. When a record is created, or when a record is edited and did not previously meet the rule criteria B. Only when a record is created C. Every time a record is created or edited D. All 3 criteria’s can be used

Answer 26

C

Question 27

Which Feature is not available in Salesforce.com ? A. Profile based Login Hours B. Profile based Login IP Ranges C. Organization based Login Hours D. Organization based Login IP ranges

Answer 27

C

Question 28

For how many days deleted records are kept in the Recycle Bin? A. 15 B. 30 C. 45 D. 60

Answer 28

B

Question 29

Which of the following is the best way to make the Field Mandatory for everyone? A. Page Layout B. Validation Rule C. Roles & Profiles D. Field Level Security

Answer 29

D

Question 30

Which of the following is not a Standard Salesforce.com Application? A. Service B. Sales C. Call Center D. Community E. Marketing

Answer 30

A

Question 31

Which of the field types cannot be used as an External Id? A. Text Field B. Number Field C. Picklist Field D. Email Id Field

Answer 31

C

Question 32

Which of the following cannot be on the controlling side of the Dependent Picklist? A. Checkbox B. Custom Picklist C. Satndard Picklist D. Multi Select Picklist

Answer 32

D

Question 33

Do Validation rules get enforced on the Lead Conversion? A. Yes B. No

Answer 33

B

Question 34

On Lead Conversion, the Close Date of the newly created opportunity is automatically set to? A. Blank B. Today () C. Last Day of Current Quarter D. Last Day of Current Month E. Last Day of Current Year

Answer 34

C

Question 35

Which of the following profile permissions will enables the User to edit any record, regardless of the Sharing Model? A. Customize Application B. View Setup and Configuration C. View All Data D. Modify All Data E. None of the Above

Answer 35

D

Question 36

Can an administrator change the profile settings of the Standard Solution Manager profile? A. Yes B. No C. Depends on the Setting of the Administrator profile

Answer 36

B

Question 37

Queues cannot be created on which Object in salesforce.com? A. Lead B. Case C. Account D. Custom Object

Answer 37

C

Question 38

Which of the following is not a valid business process in Salesforce.com? A. Sales Processes B. Marketing Process C. Lead Processes D. Support Processes E. Solution Processes

Answer 38

B

Question 39

What is the significance of Primary Master – Detail Relationship in a Junction Object? A. Look and Feel is inherited from Primary Master Object B. Record Ownership is inherited from Primary Master Object C. No such Significance D. Both A & B

Answer 39

D

Question 40

Can the User Records be permanently deleted from the Salesforce.com? A. Yes B. No C. Depends on Profile Settings of the Administrator D. User Records can be archived so that they are available on request

Answer 40

B

Question 41

Which of the following objects cannot be imported via the Salesforce.com Import Wizard? A. Leads B. Accounts C. Opportunities D. Solutions

Answer 41

C

Question 42

Salesforce.com record Id’s are Identical in? A. Production and Config Only Sandbox B. Production and Developer Sandbox C. Production and Full Copy Sandbox D. Record Id’s are always different in different environment

Answer 42

C

Question 43

A custom field is made Read only from the Field level security and Required from Page layout. The Field will be A. Read Only for the User B. Required for the User C. Throws an error and don’t allow to make Read only field Mandatory from page layout D. User is given a choice in a pop up window

Answer 43

A

Question 44

Which of the following is not a Roll Up summary field operation? A. SUM B. MAX C. MIN D. Count E. Average

Answer 44

E

Question 45

How many fields can be enabled for tracking on a custom Object? A. 10 B. 20 C. 30 D. 40 E. None of the Above

Answer 45

B