ALL LESSONS

Question 1

verbal or nonverbal (another term for 2 dimensions of communication)

Answer 1

symbiotic

Question 2

logical steps

Answer 2

process

Question 3

process of creating or sharing meaning/act of transmitting intended messages

Answer 3

communication

Question 4

2+ people, sender and receiver with mutual influence (models)

Answer 4

interactive

Question 5

verbal and non-verbal

Answer 5

2 dimensions of communication

Question 6

variety of forces/activities (channel)

Answer 6

dynamics

Question 6

info/opinion/emotion/facts/thoughts

Answer 6

message

Question 7

source of message/info

Answer 7

speaker

Question 8

medium/means of comms.

Answer 8

channel

Question 9

recipient

Answer 9

receiver

Question 10

interruption

Answer 10

noise

Question 11

reaction

Answer 11

feedback

Question 12

converting

Answer 12

encoding

Question 13

interpreting

Answer 13

decoding

Question 13

environment where communication takes place

Answer 13

context

Question 14

sharing info. or sharing data
e.g, announcements, memos

Answer 14

information dissemination

Question 15

functions to regulate or control person’s behavior
e.g, instructions, requests, commands

Answer 15

control or regulation

Question 16

-intimate
-functions to connect people emotionally
-express emotions which people deny/accept/confirm

Answer 16

emotional expression

Question 16

aims to interact casually
e.g, sharing, greetings, chitchats, gossips, getting-to-know

Answer 16

social interaction

Question 17

functions to inspire/motivate people to be or de better

Answer 17

motivation

Question 18

ONE-WAY
receiver has no way of responding to the speaker
shannon-weaver model: propenents: claude elwood shannon & warren weaver (1949)(mother of all communication models)

Answer 18

linear model

Question 19

TWO-WAY
a feedback is given by the receiver to the speaker
schramm model: proponent: wilbert schramm (1954)
-circular process
-active listening

Answer 19

interactive model

Question 19

-roles interchange
-includes noise
-continuous
noise model: dean barnun (1962)

Answer 19

transactional model

Question 20

barriers to communication

Answer 20

disturbance/interruption

Question 21

-mental difficulties -strong emotional problems -barriers caused by the human mind

Answer 21

psychological barrier

Question 22

-beliefs -values -religion -race -gender -opinion -tradition -barriers caused by individual differences -race

Answer 22

cultural barrier

Question 23

-grammatical errors -double meanings -mispronunciations -barriers caused by the structure and meaning of language

Answer 23

language barrier

Question 24

-noisy surroundings -speech defects -barriers caused by natural/environmental effects

Answer 24

physical barrier

Question 25

includes all important details

Answer 25

completeness

Question 26

direct/straight to the points - less words/most important details only

Answer 26

conciseness

Question 27

-refrain from prejudice/bias -respective and honest

Answer 27

courtesy

Question 28

emphasis - thinking of the receiver's welfare

Answer 28

consideration

Question 29

factual/evidence -reliable info. from reliable src. -supported w/facts

Answer 29

concreteness

Question 30

s: several ppl sound angry and shout

Answer 30

psycho

Question 30

clarity of msg. - no double meaning - no jargon

Answer 30

clearness

Question 31

correct grammar and use of words

Answer 31

correctness

Question 32

s: protests

Answer 32

physical

Question 33

s: ppl lack confidence to share

Answer 33

psycho

Question 34

s: ppl. have diff. opinions and ideas

Answer 34

cultural

Question 35

- to persuade - to convince - to make listeners agree/believe - advertisements, commercials, campaigns, debates, speeches, etc.

Answer 35

persuasive speech

Question 35

- to inform - to educate - to provide data - lectures, news reports, announcements, seminars, etc.

Answer 35

informative speech

Question 35

s: some ppl have very confusing statements

Answer 35

language

Question 35

s: others don't take into consideration the opinions of others

Answer 35

cultural

Question 36

- to entertain - to make people feel emotions - story-telling, spoken poetry, theater performance, etc.

Answer 36

entertainment speech

Question 37

- to demonstrate - to present a step-by-step process - demonstrations, how-to-presentations, etc.

Answer 37

demonstrative speech

Question 38

-age -gender -educ. bg. -nationality -civil status

Answer 38

demographic profile

Question 39

-loc. -size/population -economic status

Answer 39

situation

Question 40

(speech writing principles:demographic profile) -beliefs -values -behavior

Answer 40

psychology

Question 41

breakdown of the main and supporting ideas arranged in a logical order

Answer 41

outline

Question 42

- shaping of speech sounds (c/v) by the tongue/lips/palate/jaw/teeth - utterance of words (pronunciation) - clarity of speech sounds (enunciation)

Answer 42

articulation

Question 43

highness/lowness of voice

Answer 43

pitch

Question 43

vocal energy or intensity exerted by a speaker

Answer 43

power

Question 43

- act of varying it in terms of pitch, pace, power to convey the right emotions -variation -emotions

Answer 43

modulation

Question 44

rate/speed

Answer 44

pace

Question 45

- ability to command the attention of the audience - appearance, projection and manner

Answer 45

stage presence

Question 46

facial expressions, gestures, emotions

Answer 46

FEGM

Question 47

form of language characterized by degree of formality

Answer 47

speech styles

Question 48

- most formal communicative style - used generally in a very formal setting - ceremonies - doesn't require feedback - wedding, anthem (doesn't change)

Answer 48

frozen style

Question 49

- straightforward - least amount of feedback - avoids use of slang - what speaker uses is something prepared beforehand - sona, announcement

Answer 49

formal style

Question 50

- semi-formal - unplanned speech, speaker uses participation and feedback of listener - advice, classroom discussion, doctor

Answer 50

consultative style

Question 51

- convo with friends/close relations - chikahan, galaan, etc.

Answer 51

casual style

Question 52

- very close relationships - couple, family, best friends

Answer 52

intimate speech