AOS2 Flashcards

(53 cards)

1
Q

Internal Environment

A

The factors inside the business that impact on its day-to-day planning, activities and success.

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2
Q

External Environment

A

Consists of the factors outside the business that impact either directly (operating)
or indirectly (macro) on its day-to-day planning, activities and success.

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3
Q

Internal environmental factors

A
  • Business structure
  • Business model/strategy
  • People (i.e. managers, employees)
  • Resources (i.e. natural, physical, capital)
  • Policies
  • Business objectives
  • Corporate culture
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4
Q

Operating environmental factors

A

*Customers
*Competitors
*Suppliers
*Creditors
*Interest groups

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5
Q

Macro environmental factors

A

*Social
*Legal/political
*Economic
*Environmental
*Technological
*International

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6
Q

Incorporation

A

A process that companies go through to become a seperate legal entity from the owner/s. This means the business can own assets, sue or be sued, and the owners have limited liability.
-company
-private&public

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7
Q

Unicorporation

A

A business that is not a separate legal entity from its owner. The owner is personally responsible for all debts and legal actions against the business which is unlimited liability.
-sole trader
-partnership

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8
Q

Sole trader

A

Type of business that is owned and operated by one individual

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9
Q

Sole trader advantages

A

-Low cost of entry to start
-Simplest form
-Less costly to operate
-no partner disputes
-keep all profits
-less government regulations
-no tax on profits(only personal income)

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10
Q

Sole trader disadvantages

A

-personal unlimited liability for business debts
-Business ends when owner dies
-hard to operate if unwell
-burden of management
-need wide variety of expertise
-difficulty in raising finance for expansion

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11
Q

Partnership

A

Form of business ownership that combines the expertise and resources of between 2-20 people.

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12
Q

Partnership advantages

A

-flexibility
-low start up costs
-less costly to operate than a company
-shared responsibility/workload
-no tax on business profits(only person al income)
-less government regulations
-pooled funds/talents

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13
Q

Partnership disadvntages

A

-personal unlimited liability
-possible disputes
-liability for all debts including partners even from the past
-difficulty in finding a suitable partner
-divided loyalty

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14
Q

Company

A

A company is an incorporated business structure that is a separate legal entity from its owners (shareholders), meaning it has limited liability.

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15
Q

Private limited company

A

Is san incorporated legal entity that has between up to 50 shareholders. It has limited liability and recognised by its name as it includes Pty.Ltd.

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16
Q

Private limited company advantages

A

-Limited liability
-Separate legal entity
-Can raise more capital than sole trader/partnership by selling shares
-Perpetual succession
-More credibility with banks and investors.
-Tax rate may be lower than personal income tax (especially for small businesses).

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17
Q

Private limited company disadvantages

A

-More complex and expensive to set up and run.
-More government regulation and reporting requirements.
-Profits are divided among shareholders (not kept by one person).
-Harder to change ownership compared to sole trader or partnership.
-Must follow rules under the Corporations Act.

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18
Q

Public listed company

A

Incorporated legal entity whose shares are freely traded on the Australian securities exchange(ASX) for any members of the public.
Unlimited shareholders, min 1 shareholder and 3 directors.
Required by law to publish audited financial accounts each year in an annual report

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19
Q

Public listed company advantages

A

Can raise large amounts of capital by selling shares on the stock exchange (e.g. ASX).

Limited liability for shareholders – personal assets are protected.

Separate legal entity – business is legally separate from owners.

Perpetual succession – company continues even if shareholders change.

More public awareness and status (can attract investors, customers, talent).

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20
Q

Public listed company disadvantages

A

Very complex and expensive to set up (must meet ASX listing rules).

High level of regulation and reporting requirements (e.g. annual reports, audits).

Loss of control – original owners may lose control as shares are sold to the public.

Profits must be shared among many shareholders (dividends).

Decisions can be slower due to board of directors and shareholder input.

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21
Q

Social enterprise

A

A business that exists to make a profit, but its main goal is to fulfil a social, environmental or community need.
Profits are usually reinvested into the business or the cause, rather than being distributed to owners or shareholders.

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22
Q

Social enterprise advantages

A

-Aims to make a positive impact on society or the environment.
-Attracts customers and supporters who value ethical practices.
-Can receive government grants and support.
-Employees and volunteers may be more motivated by the mission.
-Profits are reinvested to grow the social cause.

23
Q

Social enterprise disadvantages

A

-Can struggle to raise capital – harder than companies selling shares.
-Often depends on grants, donations, or support to survive.
-May find it hard to balance financial goals with social goals.
-Limited profits for owners/investors (money goes to the mission).
-Complex compliance and auditing requirements

24
Q

Government Business enterprise

A

A business owned and operated by the government, which provides goods or services to the public and aims to make a profit.
It is run like a corporation but is accountable to the government.

25
Online business
A business model where the business carries out its main activities and sells its products via the World Wide Web (Internet). example: Ebay
26
Direct-to-Consumer (DTC)
Business model is when a business sells its products straight to customers, without using any third-party stores, retailers, or wholesalers. example:Frank Green
27
Online business advantages
* Open 24/7 – customers can shop anytime. * Global reach – wider customer base. * Convenient for customers – shop from anywhere. * Lower costs – no rent or physical store. * Quick to set up and flexible staffing.
28
Online business disadvnatges
* Customers can’t try products – may hesitate to buy. * Harder to build strong customer relationships. * Online security risks can harm trust and reputation. * Website setup and maintenance can be costly. * Staff need training for online systems.
29
Direct-to-Consumer (DTC) advantages
*More convenient for customers – buy directly from the brand. *Full control over branding and marketing. *Access to customer data – better understanding of customers. *Higher profit margins – no middlemen. *Saves time – no need to deal with wholesalers/retailers.
30
Direct-to-Consumer (DTC) disadvantages
*Harder to grow without support from retailers or distributors. *More competition – easy for others to start DTC businesses. *Smaller reach – fewer customers than through big retailers.
31
Franchise
A franchise is a business model where an individual (the franchisee) buys the right to operate a business under the name, branding, and systems of an existing company (the franchisor). Example:Mcdonalds
32
Franchise advantages
*Established and known business name and reputation *Established customer base *Access to trusted supplier network, *Training and development programs *No need to ‘re-invent the wheel’
33
Franchise disadvantages
*Establishment costs *Must pay ongoing royalties to the franchisor. *Limited flexibility *No freedom or control. *May be locked into long-term agreement, *Actions of another franchisee can impact on brand and reputation of your franchise.
34
Bricks and Mortar
A traditional business that operates from a physical store or building, where customers visit in person to buy goods or services. Example: Kmart, Myer, Bunnings, your local bakery or hairdresser.
35
Bricks and Mortar advantages
-Customers can see, touch, and test products. -Builds strong customer relationships through face-to-face service. -In-store displays and signage attract walk-in customers. -Offers instant gratification – buy and take products home immediately. -Creates local brand presence and provides employment opportunities.
36
Bricks and Mortar disadvantages
-Customers must travel to the store – not always convenient. -Higher costs – rent, maintenance, and staffing. -Time-consuming to set up and manage a physical location. -May face crowded stores, queues, and parking issues. -Staff may feel stressed during busy periods.
37
Importer
An importer purchases goods and services from overseas and sells them in its home country. Products need meet local laws regarding safety and quality, and must consider the costs associated with shipping products from overseas.
38
Importer advantages
-Access to products and resources not available locally -Can import seasonal items when not in season at home -May find cheaper prices overseas -Expands product variety for customers
39
Importer disadvantages
-Long wait times for delivery -Supply chain issues can hurt business reputation -May reduce local jobs, harming public image -Must handle different laws and regulations -Can face import tariffs and higher delivery costs
40
Exporter
A business that sells its products or services to customers in other countries. The goods are produced in the home country and then shipped overseas to be sold in international markets.
41
Exporter advantages
-Access to more customers overseas = increased sales -Helps grow Australian industries and promote local products -Higher prices may be charged in markets where products are not locally made
42
Exporter disadvantages
-Environmental impact if non-renewable resources are exported -Cultural and legal differences can be challenging -High transportation costs when selling internationally
43
Business model
A business model is the plan or structure a business uses to operate, make money, and deliver value to its customers. It explains how a business sells its products or services, who it sells to, and how it earns a profit.
44
Starting a new business advanatge
Full control over business model Opportunity to create a unique brand Flexible decision-making Can target niche markets Personal satisfaction from building from scratch
45
Starting a new business disadvanatge
High risk of failure Takes time to establish brand and gain customers Lack of experience may cause challenges High initial costs with no guaranteed success Uncertainty in cash flow and profitability
46
Buying an existing business advantage
Established customer base and reputation Proven systems in place Easier to obtain finance Faster start-up Existing employees familiar with operations Positive cash flow from the start
47
Buying an existing business disadvantage
High purchase cost May inherit existing issues Limited flexibility in decision-making Potential reputation issues Hidden problems may arise Legal or contractual obligations transferred
48
buying a franchise advantages
Brand recognition and marketing support Proven business model and systems Ongoing support and training Easier access to finance Bulk buying power
49
buying a franchise disadvantages
High franchise fees and royalties Limited control over business decisions Must follow strict franchisor rules Profit potential may be restricted Potential conflicts with franchisor
50
Natural resources
used by the business that come from the natural environment or are unprocessed. eg.land, water, timber, vegetables, fish
51
Labour resources
refers to people or human resources that provide their skill, effort and knowledge to produce goods and services for the business. eg. employees, contracters
52
Capital resources
The tools and machinery that are used to produce goods and perform services eg.computer, coffee machine, delivery truck, oven
53
Managing resources
To remain competitive, a business much consider quality, costs, business needs and social responsibility when planning resources.