aPHR Study Flashcards
a corporate group or team that leads other employees and the organization as a whole in some particular area of focus such as a technology, skill or discipline. it should, at a most basic level consist of: A team of people that promote collaboration and using best practices around a specific focus area to drive business or customer-valued results. This team could be staffed with full- or part-time members.
A center of excellence (CoE)
the practice of employing only union members. The practice was made illegal under the Taft-Hartley Act, which weakened NLRA by outlawing closed shops, secondary boycotts, and jurisdictional strikes, and allowed states to pass right-to-work laws and other anti-union legislation.
Closed Shop
The acquisition of additional business activities that are at the same level of the value chain in similar or different industries is…
horizontal integration
X is based on an informal personal interest while an X is involved at the organization’s expense or prompting.
Mentor and Coach
What ist he most often used approach to training?
Facilitator led training
What does maslow consider to be the highest need
self actualization
What financial document is referred to as a snapshot in time?
a balance sheet
the most common method to manage expatriate compensation. Its necessary when an individual is moving to a higher-cost environment out of their home country.
Balance sheet approach
For large group change managment, you should communicate with staff…
at the same time, not individually
X is intended to use the mutually exclusive assets of the two firms as the basis for capturing synergies. However, some common assets will become redundant and workforce reductions may take place. Workforce reductions frequently lead to subsequent problems.
physical integration
X is one which tells participants exactly how much money they will receive on a specific later date. This date is usually the day they retire. Payments may be lump sum or regular payments.
defined benefit plan
What does MBO stand for
Management by objectives
process in which managers and employees jointly set objectives for the employees, periodically evaluate performance, and reward employees according to the results.
MBO, management by objectives
liquidation, letting the business run dry, and selling your shares are examples of exit strategies for long or short term involvement?
long term involvement
the profession of creating and maintaining good will with customers, employees, investors, and other public sectors. This is done by nonpaid forms of communication which include all of the other choices as well as support of sporting events and charitable causes and more.
public relations
the progression through a series of employment stages characterized by relatively unique issues, themes, and tasks.
career development
what type of surveys are used to improve morale, productivity, and engagement and to reduce turnover by gathering actionable feedback on job experiences.
employee attitude surveys
is the act by union workers on a construction site as a result of a grievance held against just a single subcontractor on the project.
common-situs picketing
X, or multi-source assessment allows an employee to assess himself and incorporates feedback from all who observe and are affected by the performance of that employee, e.g. colleagues and customers.
360 degree assesment
a narrative method of performance appraisal.
essay method
temporarily skipping the main issue in dispute, and instead, focusing first on secondary issues.
constructive confrontation
Moving employees from one location or task to another
redeployment
is the ability of an organization to become culturally competent and, in doing so, value diversity from both a personal (the organization) and business (the customer base) perspective.
leveraging diversity
is a report for guiding decisions that is made to upper-level management from lower-level management or middle-level management.
justification report
