App Builder Flashcards
1
Q
In order to create an App Launcher component in Lightning what must an admin do?
(A). Contact Salesforce to have the component activated for the Lightning App Builder.
(B). Navigate to Setup-Customize-User Interface to enable the component for the Lightning App Builder.
(C). Purchase a license for the Lightning App Builder.
(D). Join the pilot Lightning App Builder team.
A
Answer: A
2
Q
An app builder has created a report for sales people to view records from the custom object, some users have complained that they are unable to see all of the appropriate records. What steps should be taken to ensure data visibility within the report?
Choose 3 Answers
(A). Check organization-wide defaults
(B). Check the user’s profile for object settings.
(C). Check the report folder sharing settings
(D). Check reports filter
(E). Check Sharing rules
A
Answer: A,B,E
3
Q
Universal containers would like to use a chatter group for their mergers and acquisition team to collaborate on potential new projects. This group should not be visible for non-members to see or join, and can be accessed by invite only. Which chatter Group type should the App Builder recommend?
(A). Member Group
(B). Unlisted Group
(C). Public Group
(D). Private Group
A
Answer: B
4
Q
Which object can be member of a campaign?
(Choose 2)
(A). Account
(B). Opportunity
(C). Lead
(D). Contact
A
Answer: C,D
5
Q
An app builder has been asked to provide users a way to identify a Contact's "Preferred Contact Method" direction on Contact record. Users need to be able to identify whether a phone number or an email, is the Contact's preferred communication method. Which field type will allow the App Builder to accomplish this with the fewest fields possible? (Choose 2) (A). Checkboxes (B). Picklist (C). Email (D). Formula
A
Answer: A,B
6
Q
Sales and marketing users have similar roles, and use similar record types.However sales uses 3 different fields and marketing has 5, how do you set up processes the most efficiently.
(A). 2 page layouts, 2 record types, 2 profiles
(B). 2 page layouts, 1 record type, 2 profiles
(C). 1 page layout, 2 record types, 2 profiles
(D). 1 page layout, 1 record type, 1 profile
A
Answer: B
7
Q
Universal Container installs an unmanaged package. Which of the following are true: (choose 2)
(A). Unmanaged packages can be upgraded
(B). Unmanaged packages don’t have a version number
(C). Tests are executed during deployment
(D). Unmanaged packages have a namespace prefix
(E). Components of unmanaged packages can be edited
A
Answer: C,E
8
Q
What type of field can be used to filter a report chart that has been added to page Layout?
(A). Formula field
(B). Matching ID field
(C). Standard field
(D). Name field
A
Answer: B
9
Q
Accounts has a secondary master detail relationship with contacts. The app builder has requirement to change the primary master relationship to lookup. What happens to the master detail relationship with contacts?
(A). The contacts master detail field is deleted from the object
(B). The contacts master detail becomes the primary
(C). The contacts master detail also converts to lookup
(D). The contacts master detail values are cleared from invoice
A
Answer: B
10
Q
Which three Salesforce functionalities are ignored when process field updates in workflow rules and approval processes?
(A). Multiple currencies (B). Field-Level Security (C). Validation Rules (D). Record type picklist value assignments (E). Decimal places and character limits
A
Answer: B,C,D
11
Q
What Is true statement regarding roll up summary fields.
(Select 2.)
(A). Roll up summary fields can only be created on the master of master-detail relationship
(B). The roll up summary field inherits the field level security of the child object.
(C). Multi select picklist files can be used in the field column of roll up summary filters.
(D). Changes to the value of a roll up summary field can trigger assignment rules to run
A
Answer: A,D
12
Q
A custom field contains a feedback score which is on a scale of one to five. Endusers would like a visual indicator of one to five stars based on the number found in the feedback score customer field.
(A). Use a custom image
(B). Number
(C). Formula
(D). Text
A
Answer: C
13
Q
What is a true statement in regards to managing access to reports and dashboards? Choose 2 answers
(A). Users with the “Manage Public Reports” permission can organize reports by creating custom report folders and sending invitations to users to access them.
(B). Users must have certain permissions to access public, hidden, or shared folder.
(C). Users with the “Manage Public Reports” and “Create and Customize Reports” permissions can create custom reports that all users can view.
(D). Users that want to grant access to personal folders can manually share a personal folder with a user or public group.
A
Answer: A,C
14
Q
Which type of field cannot be universally required?
(Choose 2)
(A). Lookup
(B). Email
(C). Text
(D). Summary
A
Answer: A,D
15
Q
Which sandbox type allows for the use of a sandbox template?
(A). Developer Sandbox
(B). Partial Sandbox
(C). Config Sandbox
(D). Developer Pro Sandbox
A
Answer: B
16
Q
Which statement about record types is true? (Select 2)
(A). Users cannot view records assigned to a record type their profile does not have access to
(B). The ability to create records of a specific record type is determined by the profile
(C). Record types can only be assigned to one profile at a time
(D). Record types can be used to define picklist values available for a given field
A
Answer: B,D
17
Q
A business user wants a quick way to edit a record's status and enter a custom due date field from the record's feed in Salesforce1 Mobile. What could be used to accomplish this? (A). Custom Button (B). Custom URL formula field (C). Custom Action (D). Custom quick access link
A
Answer: C
18
Q
An App Builder at UVC would like to prevent users from creating new records on an Account related list by overriding standard buttons. Which two should the App Builder consider before overriding standard buttons?
(Select 2)
(A). Standard buttons can be changed on lookup dialogs, list views, and search result layouts
(B). Standard buttons can be overridden with a Visualforce page
(C). Standard buttons that are not available for overrides can still be hidden on page layouts
(D). Standard buttons can be overridden, relocated on the detail page, and relabeled
A
Answer: B,C
19
Q
Universal Container wants to display a message when a case needs follow up. What can be used to display different text on the case record depending on the number of days a case is opened?
(A). Formula Field
(B). Workflow Update
(C). Case Process
(D). Lightning Process Builder
A
Answer: A
20
Q
UVC uses a custom object called Candidates to track information about people who are being recruited for jobs within the company. When an employee refers a recruiting candidate, that employee should have access to the Candidate record, however, only HR users should be able to view, edit, and report on the Salary field. Which action should be recommended for controlling who can view the Salary field?
(A). Create and assign separate Candidate page layouts for general employee users and HR users
(B). Create and assign separate Candidate record types for general employee users and HR users
(C). Restrict access to the “Salary” field for general employee users using field-level security
(D). Restrict access to the “Salary” field for general employee users using custom sharing settings
A
Answer: C
21
Q
Which three standard component types are available in the Lightning App Builder? Choose 3 answers (A). Plain Text (B). Filter Text (C). Rich Text (D). Report details (E). Recent Items
A
Answer: A,C,E
22
Q
The app builder needs to change the data types of new custom fields. The app builder is not able to delete and recreate any of the fields, nor modify any apex code. Which data type change will require the app builder to perform the additional steps in order to retain existing functionalities?
(A). Changing the data type of a field used in an apex class from number to text. (B). Changing the data type of a field used in a report from a text to an encrypted field (C). Changing the data type of a field used as an external id from number to text. (D). Changing the data type of a field used in lead conversion from number to text
A
Answer: C
23
Q
UVC wants to show different picklist values to different groups of users in a custom picklist field. What should be configured?
(A). Page Layout
(B). Record Types
(C). Field-level security
(D). Permission sets
A
Answer: B
24
Q
Which objects can be members of a campaign? Choose 2 answers
(A). Contact
(B). Account
(C). Opportunity
(D). Lead
A
Answer: A,D
25
The recruiters at Universal Containers have requested that the candidate list view match the look and feel of the employee referral web page. What can be used to accomplish this?
(A). Page Layouts
(B). Visualforce
(C). Record Types
(D). Publisher Actions
Answer: B
26
Need to change ownership when field of custom object changed.
(A). Apex trigger
(B). Assignment Rule
(C). Validation Rule
(D). Visual Workflow
Answer: B
27
```
An app builder has been asked to provide users a way to identify a contact's "preferred contact method" directly on the contact record. users need to be able to identify whether a phone number or an email, is the contact's preferred communication method. Which field type will allow the app builder to accomplish this with the fewest fields possible?
(A). Formula
(B). Checkboxes
(C). Picklist
(D). Email
```
Answer: C
28
UVC has deployed custom tabs to Production via change sets, without including the profiles settings. What is true about the visibility of custom tabs in Enterprise Edition?
(A). Custom tabs are default off for all the users.
(B). Custom tabs are not deployed
(C). Custom tabs are hidden for all users
(D). Custom tabs are default on for all the users
Answer: C
29
Universal Containers wants to rollout new product bundles with several pricing options. Pricing options include product-price bundles, account specific pricing and more. Which product satisfies the needs?
(A). Workflow on Opportunity/Opportunity Product
(B). Formula fields on Opportunity/Opportunity Product
(C). Lightning process builder
(D). Custom AppExchange-app for product-pricing
Answer: C
30
Universal Containers has a workflow on opportunity that will change the status field to "In Progress" when the Stage field is changed "Negotiation." In addition, there is a validation rule on Status that will prevent the status being set to "In Progress" if the amount of the opportunity is less than $10,000. A user named Frank does not have Field Level Security to see status. When Frank changes opportunities to a stage of "Negotiation" the status is still being changed to "In Progress", why is this occurring?
(A). Workflow rules cannot trigger a validation rule
(B). Workflow rules occur after validation rules and thus override validation rules.
(C). Field Level Security prevents the validation rule from running.
Answer: A
31
UVC wants to optimize routes for its traveling service personnel. What is recommended solution?
(A). Configure routing options in a custom object
(B). Use geolocation fields with Distance and Geolocation formulas
(C). Configure Territory hierarchy and rules for routes based on territory
(D). Use an AppExchange partner product
Answer: D
32
```
Which setting is available to customize Salesforce1 mobile app for branding? Choose 3 answers
(A). Header and search bar color.
(B). The image on loading page
(C). Background color on loading page.
(D). Notification and search icon
(E). Action bar color
```
Answer: A,B,C
33
The VP of account management at Universal Containers has requested that all contacts mailing postal codes match the associated accounts shipping postal code. How can this be enforced using validation rules?
(A). Create a validation rule using the distance() function
(B). Create a validation rule using a compare operator
(C). Create a validation rule using the geolocation() function
(D). Create a validation rule using a not equal operator
Answer: D
34
What is the capability of a schema builder? Choose 2 answers
(A). To update description of standard and custom objects.
(B). To modify custom field help text on standard objects
(C). To create new look-up or master-detail object relationship
(D). To enable field history tracking on standard objects.
Answer: B,C
35
What is a key consideration when using Unmanaged packages? Choose 2 answers
(A). A namespace is required to create an Unmanaged package
(B). The person who created the Unmanaged package can change or upgrade installed components
(C). The person who created the Unmanaged package has no control over the installed components
(D). A namespace is not required to create an Unmanaged package
Answer: C,D
36
What is a true statement in regards to creating custom report types?
(A). When the primary object is a custom object and is deleted, then the report type and any reports created from it must be deleted manually.
(B). The detail object in a master- detail relationship cannot be added as a secondary object on a custom report type
(C). Once a report type is saved with a standard or custom primary object, the primary object cannot be changed for that report type.
(D). Any object can be chosen unless the object is no visible to the person creating the report type through security settings
Answer: C
37
A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts. What could be used to accomplish this?
(A). Lightning process builder
(B). Workflow Rules
(C). Lightning Connect
(D). Visual workflow
Answer: D
38
What is a capability of schema builder? (Select 2)
(A). To update descriptions of standard and custom objects
(B). To modify custom field help text on standard objects
(C). To enable field history tracking on standard objects
(D). To create new lookup or master-detail object relationships
Answer: B,D
39
```
Which values must be defined when creating a new Opportunity stage?
Choose 3
(A). Probability
(B). Type
(C). Forecast category
(D). Close date
(E). Amount
```
Answer: A,B,C
40
Which two solutions prevent a formula field from being referenced by a Roll-Up Summary Field?
(A). A cross-object workflow updating a field referenced by the formula field
(B). A cross-object field reference in the formula field
(C). The CASE() function in the formula field
(D). The NOW() function in the formula field
Answer: A,C
41
Universal Containers has two teams: Sales and Services. Both teams interact with the same records. Sales users use ten fields on the Account record. Services users use three of the same fields as the Sales team, but also have five of their own, which the sales team does not use. What is the minimum configuration necessary to meet this requirement?
(A). One profile, two record types, one page layout
(B). Two profiles, two record types, two page layouts
(C). One profile, one record type, one page layout.
(D). Two profiles, one record type, two page layouts
Answer: B
42
```
A sales manager would like to look at an Account record and view charts of all of the related open opportunities, closed/won opportunities and open cases. How many report charts can be added to the Account page layout to meet this requirement?
(A). 3
(B). 4
(C). 2
(D). 1
```
Answer: C
43
What salesforce functionality is ignored when processing field updates in workflow rules and approval processes? Choose 3 answers
(A). Validation Rules
(B). Decimal Places and Character Limits
(C). Record Type Picklist Value Assignments
(D). Multiple Currencies
(E). Field Level Security
Answer: A,C,E
44
```
What determines whether a user can create a new record using a specific record type?
(A). Field level security
(B). Profile
(C). Page Layout
(D). Sharing
```
Answer: B
45
What are two reason to create an unmanaged package?
Choose 2 answers
(A). Distributing open-source projects on the AppExchange.
(B). Publishing an application for sale on the AppExchange
(C). Deploying from a Developer Edition environment
(D). Distributing upgradeable components to other Salesforce org
Answer: A,D
46
Universal Containers introduces a custom object called Service, which has a lookup to Account. Field enter Service using the Salesforce1 mobile app. Operators create new Service records when viewing Account name which needs to automatically display the current Account. How can this be accomplished?
(A). Create an action in the Service object and add it to the Account page layout
(B). Create an action in the Service object and add it to the Service page layout
(C). Create an action in the Account object and add it to the Service page layout.
(D). Create an action in the Account object and add it to the Account page layout.
Answer: D
47
```
Universal container needs to update a field on an account when an opportunity stage is changed to close lost. What can be used to accomplish this requirement?
(Choose 2)
(A). Lightning Process Builder
(B). Approval Process
(C). Assignment Rules
(D). Workflow Rule
```
Answer: A,D
48
```
The VP of sales at Universal Containers wants to have a set of screens to guide the inside sales team through collecting and updating data for leads. How can the App Builder accomplish this?
(A). Visual workflow
(B). Lightning Process Builder
(C). Workflow
(D). Lightning Connect
```
Answer: A
49
Universal container has a custom object for shipping information. They have to ship to both businesses and consumers. They need to show additional values in the custom field called insurance type for business shipping records. How can this be set up?
(A). Use Record type with single page layout.
(B). Create multiple picklist fields on the object
(C). Use record types with multiple page layout
(D). Create a multi-select pick-list field.
Answer: D
50
You want to use an External Data Object Table from Heroku carrying Product Category information. The data need to be included in Salesforce and searchable. What do you have to do before you can use the connection. (Choose 2)
(A). URL / choose the URL
(B). Press "validate and sync"
(C). Choose "include as index field"
(D). Choose "include in Salesforce searches" option
Answer: B,D
51
```
What tools you need to use to migrate Metadata to Two Different Production Orgs? (Choose 3)
(A). Change Set
(B). Force.Com Migration Tool
(C). Unmanaged Package
(D). Force.Com IDE
(E). Data Loader
```
Answer: B,C,D
52
```
For which report types custom summary formulas are available? (Choose 3)
(A). Joined
(B). Summary
(C). Tabular
(D). Matrix
```
Answer: A,B,D
53
UVC has created the custom objects Candidate and Interview in Salesforce to track candidates and interviews respectively. The company wants to track the total number of interviews a candidate has gone through on the candidate record without writing any code. Which two actions can an App Builder take to accomplish this requirement? (Choose 2 answers)
(A). Use a formula field on the Candidate record to show the total number of interviews
(B). Use a lookup relationship between the Candidate and Interview objects
(C). Use a Master Detail relationship between the Candidate and Interview Objects
(D). Use a roll-up summary field on the Candidate record to show the total number of interviews
Answer: C,D
54
The organization-wide default for a custom object is set to private. The superior profile grants view access to the same object. A user with the superior profile is also listed as the manager on the user detail record for a subordinate. However, the superior still cannot view records owned by the subordinate.
What is preventing the superior from viewing records owned by the subordinate? (Choose 2 answers)
(A). Organization-wide settings for the custom object grant access to other user with the same role.
(B). The superior requires permission set in order to view the subordinate's records.
(C). The superiors' role is not above the subordinate's role in the hierarchy.
(D). Organization-wide settings for the custom object do not grant access using hierarchy.
Answer: C,D
55
```
Which of the following can be source of report chart placed in page layout?(Choose 2)
(A). Summary
(B). Joined
(C). Tabular
(D). Matrix
```
Answer: A,D
56
```
Which report types may be used with Analytic Snapshots?
(Choose 2)
(A). Summary
(B). Joined
(C). Matrix
(D). Tabular
```
Answer: A,D
57
In order to delete the Opportunities, Universal Containers would like sales reps to submit requests for approval from their sales manager. What can be used to meet these requirements?
(A). Approval Process with Time-Dependent workflow action.
(B). Approval Process with Apex Trigger.
(C). Two-step Approval process.
(D). Process Builder with Submit for Approval action
Answer: C
58
```
All contact's mailing post code should match the account shipping postal code.How to do it?
(A). Use NOT EQUAL operator
(B). Use compare operator
(C). Use distance()use distance()
(D). Geolocation()
```
Answer: B
59
Universal Containers would like to embed a chart of all related Opportunities, by stage, on the Account detail page. Which type of report should the App Builder create to add to the Account page layout?
(A). A summary report on the Opportunity object.
(B). A summary report on the Account object.
(C). A tabular report on the Account object.
(D). A tabular report on the Opportunity object.
Answer: A
60
You are explaining to another developer, who is not familiar with Force.com, how an external ID field can be used to work with data coming from another system. What features would you mention? Choose 3 answers.
(A). An external ID is indexed and increases query performance
(B). An external ID can be either text, number or email data types
(C). An external ID is used to represent an identifier for a record from an external system
(D). External IDs are not case sensitive
Answer: A,B,C
61
Sales and marketing users have similar roles, and use similar record types. However sales uses 3 different fields and marketing has 5, how do you set up processes the most efficiently (something like that)
(A). 2 page layouts, 2 record types, 2 profiles
(B). 2 page layouts, 1 record type, 2 profiles
(C). 1 page layout, 1 record type, 1 profile
(D). 1 page layout, 2 record types, 2 profiles
Answer: B
62
Which statement is true when defining a Create custom action for the Contact object? Choose 2 answers
(A). The create action will ignore field requirements
(B). The create action can pre-define Contact field values
(C). The create action allows a user to select a record type
(D). The create action will respect validation rules
Answer: C,D
63
A custom object named assignment has a private sharing setting that grants access using hierarchies. The organization has a role hierarchy where the"Specialist" role reports to a "Manager" role which reports to a "Director" role. TheDirector role is at the top of the role hierarchy. A user who is in the manager role create a new assignment record. Who can see this record?
(A). The record owner and the directors in their Hierarchy.
(B). The record owner and the managers in their hierarchy.
(C). The record owner and those above the specialist role in their hierarchy.
(D). The record owner and the specialists in their hierarchy.
Answer: A
64
```
Which attribute must field have to be used in external modeling?
(A). External ID
(B). Unique
(C). Required
(D). None of the above
```
Answer: A
65
Which statement is true when defining a Create custom action for the Contact object? (Choose 2 answers)
(A). The Create action allows a user to select a record type
(B). The Create action will respect validation rules
(C). The Create action can pre-define Contact field values
(D). The Create action will ignore field requirements
Answer: A,B
66
Which statement is true for embedding a Visualforce page in a page Layout. (Choose 2 Answers)
(A). Visualforce Pages on a field set have attributes for width and height.
(B). Visualforce Pages can be placed anywhere in the page layout.
(C). Visualforce Pages on a page layout have attributes for width and height
(D). Visualforce Pages can only be place in the Visualforce section in a page layout.
Answer: B,C
67
The organization wide defaults for a custom object is set to private. The Supervisor profile grants view access to the same object. A user with the Supervisor profile is also listed as the Manager on the user detail records for access. However, the supervisor still cannot view records owned by the subordinate. What is preventing the Supervisor from viewing records owned by the subordinate? (Choose 2 answers)
(A). The Supervisor's role is not above the subordinate's role in hierarchy
(B). Organization wide settings for the custom object grant access to other users with the same role
(C). Organization wide settings for the custom object do not grant access using hierarchy
(D). The Supervisor requires a permission set in order to view the subordinate's record
Answer: A,C
68
Universal containers is importing 1000 records into Salesforce. They want to avoid any duplicate records from being created during the import. How can these requirements be met?
(A). Include a column in the import file that has either record names, Salesforce IDs, or external IDs that can be used to match records.
IT Certification Guaranteed, The Easy Way!
(B). When importing the file, select the "Prevent Duplicates" option on the last step of the Import Wizard and import the file.
(C). After importing all of the custom objects, run a duplicate check report, export the record to a CSV File, and run a mass delete to purge any duplicates.
(D). After importing all of the custom objects, review all records created and manually merge or delete and duplicate record
Answer: A
69
Universal Containers is setting up Salesforce for the first time. Management wants the sales and marketing have different navigation menus in the Salesforce 1 mobile app. Which option is available for an App Builder to satisfy this requirement?
(A). Create mobile navigation menus for both sales and marketing profile
(B). Create mobile navigation menus for both sales and marketing profile
(C). Create public group for Sales and Marketing and create mobile navigation menus for each group
(D). Create roles for sales and marketing and assign a custom home page layout for each profile
Answer: B
70
```
In order to delete a record something needs to be approved.
(A). Approval with Apex Trigger
(B). Approval with Workflow
(C). Option 3
(D). Option 4
```
Answer: A
71
What metadata changes can be made directly in a production environment without deploying from sandbox? (Choose 2 answers)
(A). Apex Triggers
(B). Visualforce Pages
(C). Validation Rules
(D). Apex Classes
Answer: B,C
72
```
An app builder would like to streamline the user experience by reflecting summarized calculations of specific fields on various objects. Which field types could be used in roll-up summary fields to accomplish this?
(Choose 3 answers)
(A). Currency
(B). Percent
(C). Date
(D). Checkbox
(E). Time
```
Answer: A,B,C
73
UVC uses a custom object to track open job positions. They would like to automatically post updates on a record's feed whenever a position stage is changed.Which social feature can be used to accomplish this.
(A). Workflow rule
(B). Feed tracking
(C). Feed quick Action
D). Auto response rule
Answer: B
74
What the true statement is in regards to converting a tabular, summary, or matrix report to a joined report? (Choose 3 answers)
(A). Joined report blocks are formatted as matrix reports.
(B). Bucket fields are not supported in joined reports.
(C). Cross filters are not supported in joined reports
(D). The rows to display filter is not supported in Joined reports
(E). Report formula fields are not supported in Joined reports
Answer: B,C,D
75
```
How many charts can you embed into the account page layout?
(A). 1
(B). 2
(C). 3
(D). 4
```
Answer: B
76
A Customer Support Manager at Universal Containers would like to implement call scripting for their caller agents. What automation tool can be used to accomplish this?
(A). Workflow
(B). Lightning Process Builder
(C). Visual Workflow
(D). Lightning Connect
Answer: C
77
```
What is a feature that can extend record access beyond the organization-wide defaults? (Choose 2 Answers)
(A). Public or private groups.
(B). Criteria-based sharing rules.
(C). Owner-based sharing rules.
(D). Dynamic role hierarchy
```
Answer: B,C
78
What may occur if workflow rules are re-evaluated after a field change by a field update? Choose 2 answers
(A). Cross-object workflow rules result in re-evaluation after field change.
(B). Workflow rules trigger validation rules on field updates
(C). Workflow rules trigger more workflow rules to be re-evaluated.
(D). A recursive loop potentially results in exceeding organizational limits.
Answer: C,D
79
```
Which two rules can be configured for the Opportunity object?
(A). Escalation Rule
(B). Assignment Rule
(C). Workflow Rule
(D). Validation Rule
```
Answer: C,D
80
```
To synchronize accounts, orders, and shipments in real time, a developer has built a custom interface between an external system and salesforce. Prior to deployment, the developer needs to confirm that the interface can sustain the syncing of thousands of records at a time. Which sandbox environment is recommended to complete performance and load testing?
(A). Full sandbox
(B). Partial sandbox
(C). Developer sandbox
(D). Developer pro sandbox
```
Answer: A
81
What determines whether a user can create a new record using a specific record type?
(A). Profile
(B). Field level security
(C). Page layout
(D). Sharing
Answer: A
82
A custom field on an account is used to track finance information about a customer. Only members of the Finance Team have access to this field. However, the business wants to allow one customer service agent, who is assigned the customer service profile, read-only access to this field for special circumstances. What is the recommended solution to grant the customer service agent access to the field?
(A). Create a permission set that allows read-only access to the field via Field Level Security and assign it to the agent.
(B). Create a new profile to allow for read-only access to the field via Field Level Security and assign it to the agent
(C). Update the Customer Service Profile already assigned to the agent to allow for read-only access to the field via Field Level Security
(D). Update the custom field's Field Level Security in setup to allow the agent read-only access to the field.
Answer: A
83
Universal Containers sales reps can modify fields on an opportunity until it is closed. Only the sales operation team can modify the post closed follow-up dates and post closed follow-up comments fields. How can these requirements be met?
(A). Use record types with field sets and restrict editing fields using field-level security.
(B). Use field-level security on page layouts to restrict editing fields
(C). Use multiple record types, page layouts and profiles.
(D). Use field level security to mark fields as read only on the sales profile
Answer: B
84
How would you ensure that records of a particular object are visible only to the user, and users higher in the role hierarchy?
(choose 2 answers)
(A). Set org wide sharing default for the object as private
(B). Set org wide sharing default for the object as manager view
(C). Define a profile list
(D). Define a role hierarchy
Answer: A,D
85
What is true regarding compact layouts? Choose 2 answers.
(A). If a user doesn't have access to a field it won't be displayed
(B). Compact layouts can be assigned to different record types
(C). Compact layouts support all field types
(D). Compact layouts must be configured for fields to be displayed in the record header
Answer: A,B
86
```
Identify the standard Lightning components. (Choose 3 answers)
(A). Visualforce Page
(B). Dashboards
(C). List View
(D). Rich Text
(E). Reports
```
Answer: A,C,D
87
In order to delete Opportunities, Universal Containers would like sales reps to submit a request for approval to their sales manager. What can be used to meet these requirements?
(A). Two-step Approval Process
(B). Process Builder with Submit for Approval Button
(C). Approval Process with Time-dependent Workflow Action
(D). Approval Process with Apex Trigger
Answer: D
88
Universal Containers provide access to Salesforce for their sales, service and marketing teams. Management wants to ensure that when user login, their home tab provides access to links and documentation that are specifically relevant to their job function. How can this requirement be met?
(A). Create separate home page custom components and layouts; assign to user by role.
(B). Expose specific elements within a home page custom component determined by profile.
(C). Create separate home page custom components and layouts; assign to user by profile.
(D). Expose specific elements within a home page custom component determined by role.
Answer: C
89
Universal Containers manages internal projects by department using a custom object called projects. Only employees in the project's respective department should have view access to all of the department's project records. If an employee changes job roles and moves to another department, the employee should no longer have access to the projects within their former department. How can these requirements be met assuming the organization wide default for projects is set to private? (Choose 2)
(A). Create a criteria-based sharing rule using the project's department that grants access to users by permission sets.
(B). Create a criteria-based sharing rule using the project's department that grants access to users by public groups.
(C). Create a criteria-based sharing rule using the project's department that grants access to users by profiles.
(D). Create a criteria-based sharing rule using the project's department that grants access to users by roles.
Answer: B,D
90
The app builder at UVC has been asked to ensure that the amount field is populated when the stage is set to closed won. What can be used to meet this requirement?
(A). Workflow
(B). Lighting process builder
(C). Approval process
(D). Validation rule
Answer: A
91
The VP of Sales at Universal Containers has requested that Sales reps be given access to view all Accounts in Salesforce. However, they've also requested that sales reps only be allowed to create new Opportunities on Accounts they own. How can this requirement be met?
(A). Create an Opportunity Validation Rule that compares the Opportunity and Account Owners
(B). Create a new Opportunity Quick Action that validates Account ownership.
(C). Set the Organization-Wide Defaults sharing on Opportunities to Private and recalculate sharing.
(D). Set the Organization-Wide Defaults sharing on Opportunities to Controlled by Parent.
Answer: D
92
Which is correctly referencing a field on the Force.com custom object Position__c? (A). {!Position__c.Status__c}
(B). [!Position__c.Status__c]
(C). {&Position__c.Status__c}
(D). [&Position__c.Status__c]
Answer: A
93
Which opportunity standard field is available to be configured directly? Choose3 (A). Forecast category
(B). Stage
(C). Lead source
(D). Type
Answer: B,C,D
94
Which two statements are true about an External ID field?
(Choose 2 answers)
(A). The field must contain at least one number and at least one letter.
(B). The field can be unique based on case-sensitive or case-insensitive values.
(C). The field can be used to contain unique record identifiers from a system outside of Salesforce.
(D). The field must be unique since duplicates are NOT allowed within Salesforce.
Answer: B,C
95
Which two metadata changes can be made directly in a production environment without deploying from a sandbox?
(A). Visualforce pages
(B). Apex triggers
(C). Validation rules
(D). Apex classes
Answer: A,C
96
The organization wide default for a custom object is set to private. The supervisor profile grants view access to the same object. A user with the supervisor profile is also listed as the manager on the user detail records for a subordinate.What is preventing the supervisor from viewing record owned by subordinates?
(Choose 2)
(A). Organization wide settings for the custom object grant access to their users with the same role
(B). The supervisor's role is not above the subordinate's role in the hierarchy
(C). Organization-wide settings for the custom object do not grant access using hierarchy.
(D). The supervisor requires a permission set in order to view the subordinate's record
Answer: B,C
97
Universal Containers is using a custom app to record performance review info for their employees. The performance review should be visible to the employee and the employee's manager, as well as the HR director. How can this be configured? (Choose 1 answer)
(A). Set the org wide default for Performance Review to private and use grant access using hierarchies to give visibility to the employee's manager and HR director
(B). Use manager sharing to enable sharing with the employee's manager and HR director
(C). Set the org wide default for Performance Review to private, do not use grant access using hierarchies and use manual sharing for the employee manager and HR director
(D). Set the org wide default for Performance Review to private and add a criteria based sharing rule to share performance review records with a public group that includes the employee managers and HR director
Answer: C
98
The marketing team at UVC has a list of 400 leads it wants to upload to Salesforce. The team need to avoid creating duplicate records. Which two actions should be taken to meet this requirement?
(Choose 2 answers)
(A). Utilize a Lead Matching Rule and corresponding Duplicate Rule to block newly created duplicate leads.
(B). Upload the lead list using the import wizard and select a Matching type to prevent duplicate lead creation.
(C). Use Data Loader's update function to import lead and match to existing records based on e-mail address.
(D). Enable Duplicate Matching in the Data Management section in Setup and activate the Lead- to_Lead scenario.
Answer: A,B
99
What is a use case for approval processes?
(Choose 2 answers)
(A). Approve expense reports automatically when less than $50.
(B). Update the PTO record field with the user's manager.
(C). Require the CFO to review the salary range for all job offers.
(D). Ensure an opportunity that has at least one product added.
Answer: A,C
100
Where can a custom button be placed?
(Choose 3 answers)
```
(A). On the User Object
(B). On the Custom List View
(C). On a Person Account
(D). On a related list
(E). On a Web-to-Case form
```
Answer: B,C,D
101
Universal container sales reps can modify fields on an opportunity until it is closed. Only the sales operations team can modify the post close follow up date and post close followup comments fields. How to make this happen?
(A). Use field-level security to mark fields as read-only on the sales profile
(B). Use field-level security on page layouts to restrict editing fields
(C). Use record types with field sets and restrict editing fields using field-level security
(D). Use multiple record types, page layouts, and profiles
Answer: D
102
When should Unmanaged packages be created?
(Choose 2 answers)
(A). Deploying from a Developer Edition environment.
(B). Publishing an application for sale on the AppExchange.
(C). Migrating of components from sandbox to production
(D). Distributing open-source projects on AppExchange
Answer: A,D
103
Universal Containers needs a field on the Account to track how many Opportunities are closing within the next 30 days. What can be used to accomplish this goal?
(A). Process Builder
(B). Apex Code
(C). Roll-up Summary Field
(D). Workflow Rule
Answer: C
104
```
Which values must be defined when creating a new Opportunity Stage? Choose 3 answers (A). Close Date
(B). Amount
(C). Probability
(D). Forecast Category
(E). Type
```
Answer: C,D,E
105
A new custom object called invoices needs to have an invoice date for the date and time it was invoiced. What field type should be selected for this?
(A). Date/Timestamp
(B). Date/Time
(C). Date
(D). Time
Answer: B
106
What is true regarding the user interface for external object data?
(Choose 1 answer)
(A). External object data can be accessed via lists views
(B). External object data can be accessed via custom tabs
(C). External object data can be accessed via detail pages
(D). Chatter Feeds can be enabled on external object pages
(E). All of the above
Answer: E
107
What option is available to an App Builder when defining an object-specific Create Record custom action? Choose 2 answers
(A). Pre-Defining field values on the target object.
(B). Redirecting the end user to the detail page of the target object
(C). Specifying the fields and layout of the action.
(D). Allowing the end user to choose the record type
Answer: C,D
108
Universal Containers would like to embed a chart of all related opportunities, by stage, on the account details page. Which type of report should they use
(A). A summary report on the opportunity object
(B). A tabular report on the account object
(C). A tabular report on the opportunity object
(D). A summary report on the account object
Answer: A
109
What are the capabilities of schema builder ?
(pick 2)
(A). Viewing page layouts in a new window
(B). Editing custom settings
(C). Showing selected objects on a page
(D). Creating a new record type
Answer: A,C
110
Person Accounts
(Choose 2 answers)
(A). Can only be merged with other person accounts
(B). Are enabled by default
(C). Have the same icon as Business accounts
(D). Do use space in both account and contacts table
(E). Are enabled via feature license
Answer: A,D
111
Universal container would like to use a chatter group for their mergers and acquisitions team to collaborate on potential new projects. This project should not be visible for non-members to see or join, and can be accessed by invites only.
(A). Private group
(B). Public group
(C). Unlisted group
(D). Member group
Answer: C
112
Which two are a capability of record types? Choose two answers
(A). Having multiple record types on the record
(B). Displaying different page layouts
(C). Filtering picklist values
(D). Displaying different field labels
Answer: B,C
113
User at Universal Containers needs to be able to quickly create a contact record from the Account record's Chatter feed. How should the App Builder enable the functionality?
(A). By creating a custom "Create a Record" Action on the Account.
(B). By creating a custom "Detail Page" Button on the Account.
(C). By creating a custom "Detail Page" Button on the Contract.
(D). By creating a custom "Create a Record" Action on the Contract
Answer: A
114
```
Which type of relationship can be defined with external objects?
(Choose 2 Answers )
(A). Cross Organizational Look-up
(B). External Look-Up
(C). External Master-Detail
(D). Indirect Look-Up
```
Answer: B,D
115
Which statement is true when a new full sandbox is created?
Choose 2 answers
(A). User's email addresses will not be modified.
(B). Default email deliverability is set to system email only
(C). Chatter data will be copied to the sandbox by default
(D). Usernames will be modified uniquely for that sandbox
Answer: A,B
116
Representatives at Universal Containers use Salesforce to record information for leads. When new prospects are added, an outbound message is sent to SAP with lead's information. Which automation process will accomplish this without writing any code?
(A). Create a process using Lightning Process Builder to send the outbound message.
(B). Create a Workflow Rule with an outbound message as the action
(C). Use Visual Workflow to create a wizard that will send an outbound message.
(D). Design an Approval Process that sends an outbound message upon arrival.
Answer: B
117
Universal Containers uses a custom object to track open job positions. They would like to automatically post updates on a record's feed whenever a position stage is changed.
(A). Workflow rule
(B). Feed Quick Action
(C). Auto-response rule
(D). Feed tracking
Answer: D
118
UVC needs to flag leads with one or more business areas. They need to add a field to capture these to the Lead Record. There is no need to report on this field. What is the appropriate field type?
(A). Text Area
(B). Radio Buttons (Multi-select)
(C). Picklist (Multi-Select)
(D). Picklist
Answer: C
119
Which capability allows an app builder to grant object-level access?
(Choose 2 answers)
(A). Assigning a user a Profile that allows Read access to an object
(B). Assigning a user a Permission Set that allows for Read and Edit access to an object
(C). Assigning a user a Public Group that allows for Read and Edit access to an object
(D). Assigning a user a Role that allows Read access to an object.
Answer: A,B
120
At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases for IT and HR requests. Other users provide customer support with case records. How can an App Builder enable different users to see different fields, based on the case type?
(A). Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by profile.
(B). Create different case field sets for IT, HR and Customer Support. Assign different field sets by profile.
(C). Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by role.
(D). Create different case field sets for IT, HR and Customer Support. Assign different field sets by role.
Answer: A
121
Universal Containers would like to automatically assign a specific permission set to new users. How can this requirement be met?
(Choose 2 Answers)
(A). Create an approval process on the User object to assign a permission set
(B). Create a flow on the user object to assign a permission set.
(C). Create a lightning process on the user object to launch a flow.
(D). Create a workflow rule on the User object to assign a permission set.
Answer: B,C
122
Universal con has purchased a lighting component on the appExchange. Where can that component be utilized? (Choose 2)
(A). Lightning process builder
(B). Salesforce1 mobile app
(C). Salesforce lighting app
(D). Visual workflow
Answer: B,C
123
UVC wants their Field Sales team to only see the accounts that they own. Separate North American and European marketing teams should only see accounts in their respective regions. The Inside Sales Team needs to see all accounts in Salesforce. How can this be accomplished?
(A). Set the OWD to Public for all accounts. Create criteria-based sharing rules for each Marketing Team, and create an Inside Sales Team permission set with the "View All" settings for accounts
(B). Set the OWD to Private for accounts. Create permission sets for each Marketing team, and create an Inside Sales team profile with the "View All" setting for accounts
(C). Set the OWD to Private for all accounts. Create Criteria-based sharing rules for each Marketing Team, and create an Inside Sales Team Profile with the "View All" setting for accounts
(D). Set the OWD to Public for accounts. Create profiles for each Marketing team, and create an Inside Sales Team role that is at the top of the Role Hierarchy
Answer: C
124
The VP of marketing wants to broadcast an email to 10,000 contacts in salesforce on a regular basis, but realizes salesforce's mass email functionality has a limitation on the number of emails that can be sent each day. How can this be fulfilled?
(A). Download all contacts to a CSV file and use an email client to send the emails
(B). Request salesforce increase the number of maximum daily emails
(C). Develop apex code and Visualforce pages to sent the emails
(D). Research and evaluate products available on appExchange to send mass emails
Answer: D
125
The customer service team at Universal containers uses a custom Project object to track their customer projects. An App builder needs to create a relationship between the project object and the related client Account record. A private sharing model is in place for both Accounts and projects. Which statement is true when creating an Account lookup field on the Project object?
(Choose 2 answers)
(A). The account lookup field on the project record can be made optional.
(B). Cross-object field updates between the Project and Account records are not supported
(C). Users can only delete Accounts if they have access to related projects records
(D). The account record can include roll-up summary field with data from the project records
Answer: A,C
126
Which statement is true for embedding a visual force page in a page layout?(Choose 2)
(A). Visualforce pages on a field set have attributes for width and height
(B). Visualforce pages can only be placed in the visual force section in the page layout
(C). Visualforce pages on a page layout have attributes for width and height
(D). Visualforce pages can be placed anywhere in a page layout
Answer: B,C
127
What is a true statement when deleting a dashboard?
(A). Deleting a dashboard requires a user to first edit the components to remove the underlying reports
(B). Deleting a dashboard also deletes the components within it. It does not delete the custom reports used by the components.
(C). Deleting a dashboard also deletes the components within it, as well as the custom reports used by the components
(D). Deleting a dashboard does not move the dashboard to the recycle bin and therefore the dashboard cannot be recovered.
Answer: B
128
What is the capability of sandbox template ?
(Select 2)
(A). Specify the data range for data being replicated in a partial copy sandbox environment
(B). Save a template for re-use when creating a partial copy sandbox environment
(C). Specify the objects whose data should be replicated in the partial copy sandbox environment
(D). Create a partial copy sandbox from a partial copy sandboxes environment
Answer: B,C
129
Which rule can be configured for the Opportunity object?
(Choose 2 answers )
(A). Escalation Rule
(B). Workflow Rule
(C). Validation Rule
(D). Assignment Rule
Answer: B,C
130
Which sandbox is used for performance testing?
(A). Developer
(B). Full
(C). Partial
(D). Developer Pro
Answer: B
131
UVC's CFO has asked that all deals with more than a 40% discount get automatically sent to the VP of Finance. He will review these deals without the sales rep needing to take action Which two ways can this be accomplished without building code?
(Choose two answer)
(A). Launch a new approval process that has automatic submission enabled as an initial submission action
(B). Create a new process with a submit for approval action to automatically submit deals for approval
(C). Create a new approval process that has automatic submission enabled in the entry criteria
(D). Launch a flow that uses the submit for approval action to submit deals for approval
Answer: B,C
132
Universal Containers needs the ability to generate contract documents. All the data required for a contract resides in a custom object. What is the recommended solutions?
(A). Enable the contract feature and create a custom Contract template based on the Standard template.
(B). Store a template in the static resources and configure the Action Link Template to use it.
(C). Create the HTML template for contracts and store it in the Public Folder.
(D). Select and install an AppExchange product to meet the contract generation needs.
Answer: D
133
Universal Containers would like to collaborate with its customers within Salesforce, and has decided to enable the "Allow Customer Invitations" Chatter setting. What permission is granted to Customers when invited to Chatter Group?
(A). The ability to invite members to groups of which they are a member
(B). The ability to @mention accounts of which they are a contact.
(C). The ability to request access to public groups
(D). The ability to interact with members of their groups
Answer: D
134
UC wants to standardize their business logic. They want to ensure that workflow order is guaranteed to the same each time. Which feature can be used to accomplish this?
Select 2
(A). Chatter actions
(B). Lighting process builder
(C). Workflow
(D). Visual workflow
Answer: B,D
135
What is the capability of schema Builder?
Choose 2 Answers
(A). Showing selected objects on the page.
(B). Editing custom settings
(C). Viewing page layout in a new window
(D). Creating a new record type
Answer: A,C
136
Universal Containers has purchased a Lightning Component on the AppExchange. Where can that component be utilized.
Choose 2 answers
(A). Visual Workflow
(B). Salesforce1 Mobile App
(C). Lightning Process Builder
(D). Standalone Lightning App
Answer: B,D
137
Which two relationship types can be defined with external object?
Choose 2 answers
(A). Cross-Organization Lookup
(B). External Master-Detail
(C). External Lookup
(D). Indirect Lookup
Answer: C,D
138
Universal Container needs to add an additional recipient to a workflow email alert that is fired from the case object. What type of field could be added to the case object to allow the additional desired recipient on the email alert?
Choose 2 Answers
(A). Formula field
(B). Email Field
(C). Text Field
(D). Lookup field
Answer: B,C
139
An App Builder has been asked to integrate Salesforce with an external web service. The web service must be notified every time an Opportunity is Won. Which two can satisfy this requirement?
(A). Use a workflow rule and an outbound message
(B). Use a flow and an outbound message
(C). Use a process and Apex Code
(D). Use a process and an outbound message
Answer: A
140
UV has a customer base where many customers have the same or similar company names.
(A). Update the account search layout list view filter settings.
(B). Update the account search layout search results columns displayed.
(C). Update the account search layout search filter fields.
(D). Update the account search layout accounts tab columns displayed.
Answer: A
141
Universal Containers would like to show different picklist values to different groups of user in a custom picklist field. What should be configured?
(A). Permission sets
(B). Field-level security
(C). Record Types
(D). Page Layouts
Answer: C
142
UVC wants to automate a business process using workflow. They are aware that workflow rules may cause recursive behavior, and as a result certain actions will only cause workflow rules that didn't fire previously to be retriggered. Which workflow action might cause this behavior?
(A). Workflow Outbound messages with the "Protected Component" field selected
(B). Workflow Field Updates with the "Re-evaluate Workflow Rules After Field Changes" field selected
(C). Workflow Emails containing hard coded links with Salesforce IDs referencing specific workflow rules
(D). Workflow Tasks where the "Due Date" field is set to "Rule Trigger Date" minus X days
Answer: B
143
Universal Containers uses a custom object to track Site Visits. When the status of a Site Visit is changed from "In Progress" to "On Hold", the business wants the Site visit owner to be automatically assigned to an "On Hold" queue. Which capability can be used to accomplish this?
(A). Apex Trigger
(B). Action
(C). Assignment Rule
(D). Visual Workflow
Answer: C
144
An app builder wants to show groups as the last navigation menu item in the salesforce1 mobile app. however, the app builder is not able to select groups as one of the items on the drop- down menu. What could cause this?
(A). Groups is showing up in the recent section and not in the navigation menu
(B). Groups is not included in the selected Create a criteria based sharing rule using the projects department that group list for the navigation menu
(C). Groups is included in the smart search items but not on the navigation menu
(D). Groups cannot be the last item in the navigation menu.
Answer: C
145
At Universal Containers, the Account object has a Master-Detail relationship with an Invoice custom object. The App Builder would like to change to a lookup field, but is not able to do so. What could be causing this?
(A). The invoice must have at least one Master-Detail field for reporting.
(B). The Account record includes Invoice roll-up summary fields.
(C). The Invoice records have existing values in the Account.
(D). The Account is included in the workflow on the Invoice object.
Answer: B
146
Universal Containers has deployed custom tabs through change sets, without including the profiles, to production (enterprise edition). Which statement is true in regards to the visibility of custom tabs?
(A). Custom tabs are exposed for all users
(B). Custom tabs are hidden for all users
(C). Custom tabs are default off for all users
(D). Custom tabs are default on for all users
Answer: B
147
What can be branded in Salesforce mobil 1?
(Select 3)
(A). Loading page color
(B). Loading logo
(C). Action tab bar
(D). Header and Search
Answer: A,B,D
148
When do you refresh a Sandbox?
(A). After a major update
(B). Before UAT
(C). When a Production user is added
(D). Option 4
Answer: B
149
What data type can be used to summarize roll-up summary.
(Choose 3)
```
(A). Date
(B). Formula
(C). Percent
(D). Number
(E). Currency
```
Answer: C,D,E
150
What can be done after the workflow field re-evaluation?
| A). Option 1
(B). Trigger another rule
(C). Out of hour limit (loop
(D). Invalid data
Answer: C
151
What is true when changing the following field types?
(Choose 3)
(A). No data is lost when changing Picklist to Multipicklist
(B). Data is lost when changing Number to Currency
(C). Rollup summary fields will stop calculate if Master Detail is changed to lookup
(D). No data is lost when converting Text to auto number
(E). Data can be lost when changing from Rich Text to Long Text
Answer: A,D,E
152
Universal Containers has separated business requirements for consumer and Business Opportunities. The sales team work with both types of Opportunities. The app builder created two record types on the Opportunity Object. Which action can now be performed?
Choose 2 answers
(A). Prevent access to secure data fields by sales process.
(B). Specify a different page layout by sales process.
(C). Enable field validation by sales process.
(D). Create unique Opportunity stages by sales process.
Answer: B,C
153
Which statement is true when using record types to control picklist value. (Select 2)
(A). If a picklist value is added to the master picklist, then the new value must be manually included in the appropriate record types
(B). If a picklist value is removed from the master, then it is no longer available when records assigned to that value are unchanged
(C). If a record type is renamed, then the list of values included in that record type are also changed to newly renamed record types
(D). If values are added to the Opportunity Stage, Case Status, and Lead Status fields, then the values must be manually adjusted for each record type
Answer: A,B
154
An admin is trying to add a custom VF page to the mobile app quick navigation menu but can't. What might be the problem?
(A). The VF page references / fields that the user can't access
(B). The menu configuration has not been set up correctly for the VF page
(C). The smart search is not enabled for the VF page
(D). A tab has not been created for the VF page
Answer: D
155
The VP of Marketing wants to broadcast an email to 10,000 contacts in Salesforce on a regular basis, but realizes Salesforce's mass email functionality has a limitation on the number of emails that can be sent each day.
(A). Develop Apex code and Visualforce pages to send the emails.
(B). Download all contacts to a CSV file and use an email client to send the mails (C). Research and evaluate products available on AppExchange to send mass emails
(D). Request Salesforce increase the number of maximum daily mails.
Answer: C
156
UC has a requirement that an opportunity should have a field showing the value of its associated account's billing state. This value should not change after the opportunity has been created. Is there a recommended solution to configure this automated behavior?
(A). Formula field
(B). Apex
(C). Workflow
(D). Roll-up summary field
Answer: C
157
In a real estate app, if a listing is sold, all related inspections for the listing must be cancelled. What business logic feature best caters to this requirement? Choose 1 answer.
(A). Use a trigger to update the status of the related inspection records when the listing status is updated
(B). Use Process Builder to define a process action to update related records based on the listing status change
(C). Use Visual Workflow to define a flow to iterate through the related inspection records and update the status to 'Cancelled'
(D). Create a standard workflow on the Listing object with a workflow record update action on the related Inspection records
Answer: B
158
What should be done to provide managers access to records of which they are not the owner in a private sharing model?
(A). Create a Manager Permission set and select the "View All Data" option
(B). Create a Manager profile and select the "View My Teams Data" option.
(C). Define a Role Hierarchy and use the Grant Access Using Hierarchies option (D). Set the Manger field for each User Record on the Manager's team.
Answer: A
159
Universal container manages internal projects by department using a custom object called projects. Only employees in the project's respective department should have view access to all of the department's project records. If an employee changes job roles and moves to another department, the employee should no longer have access to the projects within their former department. How can these requirements be met, assuming the organization-wide default for projects is set to private?
Choose 2 answers
(A). Create a criteria based sharing rule using the projects department that grants access to users by permission set.
(B). Create a criteria based sharing rule using the projects department that grants access to users by roles.
(C). Create a criteria based sharing rule using the projects department that grants access to users by public groups.
(D). Create a criteria based sharing rule using the projects department that grants access to users by profiles
Answer: B,C
160
An App Builder is loading the data into salesforce. To link the new records back to the legacy system, a field will be used to track the legacy ID on the account object. For future data loads this ID will be used when upserting records. Which field attribute should be selected?
Choose 2 answers
(A). Unique
(B). Required
(C). External ID
(D). Text (encrypted)
Answer: A,C
161
When a user creates an Account report, the user does not see Industry as an available field in the report builder. However, this same user is able to see it in the Account page layout What scenario would cause this?
(A). The user uses a custom report type which does not include the Industry field.
(B). The Industry field has no record values in the Account.
(C). The Industry field is not enabled for the particular record type
(D). The user does not have Industry field visibility in the field - level security
Answer: A
162
A custom object has a public reads only sharing settings that does not grant access using hierarchies. A dynamic sharing rule provides write access to the object to the global marketing public group if the record is marked as global. A user creates a new record and marks it as global. Who will have write access to the record?
(A). The global marketing public group and anyone above the owner in the role hierarchy
(B). The record owner and the global marketing public group.
(C). The global marketing public group, the record owner, and anyone above the owner in the role hierarchy.
(D). The record owner and anyone above the owner in the role hierarchy
Answer: B
163
Universal Containers needs to update a field on an Account when anOpportunity Stage is changed to Closed Lost. What tools can we use to accomplish this requirement?
(Choose 2)
(A). Lightning Process Builder
(B). Assignment Rule
(C). Workflow Rule
(D). Approval Process
Answer: A,C
164
The Director of Marketing has asked the AppBuilder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units.
(A). Datevalue()
(B). Today()
(C). Now()
(D). Date()
Answer: B
165
At UVC, the Account object has a MD relationship with an Invoice custom object. The app builder would like to change this to a lookup field, but is not able to do so. What could be causing this?
(A). The Account is included in the workflow on the Invoice Object
(B). The invoice records have existing values in the Account
(C). The Account record includes invoice roll-up summary fields
(D). The Invoice must have at least one MD field for reporting
Answer: C
166
Universal Containers has deployed custom tabs through change sets, without including the profiles, to Production (Enterprise Edition). Which statement is true in regards to the visibility of custom tabs?
(A). Custom tabs are default on for all users.
(B). Custom tabs are default off for all users.
(C). Custom tabs are exposed for all users.
(D). Custom tabs are hidden for all users.
Answer: D
167
UVC needs to update a field on an Account when an Opportunity Stage is changed to Closed-Lost. Which two should be used to accomplish this requirement?
Choose two answers
(A). Process Builder
(B). Assignment Rule
(C). Approval Process
(D). Workflow Rule
Answer: A,D
168
A junction object has two Master-Detail relationships. What happens to a junction object record when either associated master record is deleted?
(A). The record is deleted and placed in the recycle bin.
(B). The master record can't be deleted if it has a child record.
(C). The look-up field on the junction object record is cleared.
(D). The record is permanently deleted and can't be restored.
Answer: A
169
Universal Containers conduct evaluations of their sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, and their manager's executive can view the rep's evaluation record but the reps should not be able to view the executive comment field on their review. How can these requirement be met?
(A). Use a private sharing model granting record access using hierarchy; manage field access with record types and field-level security
(B). Use a private sharing model granting record access using custom setting; manage field access with page layouts and field level security
(C). Use a private sharing model granting record access using hierarchy; manage field access with field-level security
(D). Use a private sharing model granting record access using custom setting; manage field access with record types and page layouts
Answer: C
170
Universal Containers is rolling out a new customer service process. Customer service managers will need to edit cases for their subordinates, but not cases for other groups. Managers and users should be able to view all cases. What is the recommended solution to configure this?
Choose 2 answers
(A). Create standard role hierarchies
(B). Set organization-wide sharing defaults to public read/only.
(C). Create criteria-based sharing rules.
(D). Set organization-wide sharing defaults to private.
Answer: A,B
171
The director of marketing has asked the app builder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units. Which function should be used to calculate the difference?
(A). Datevalue()
(B). Now()
(C). Date()
(D). Today()
Answer: D
172
What metadata can be made manually in production without deployment? (Choose 2)
(A). Apex class
(B). Visualforce
(C). Apex trigger
(D). Reports and Dashboards
Answer: B,D
173
Which two features can be used to allow users to access Visual Workflows? Choose 2 answers
(A). Custom Button
(B). Invoked by Process
(C). Visual Workflow Launcher
(D). Quick Action
Answer: B,C
174
Sales representatives want to capture custom Feedback record details related to each Account. The sales reps want to accomplish this with minimal clicks on the Salesforce1 mobile application. What is the recommended solution to meet this requirement?
Choose 2 answers.
(A). Create predefined values for most of the fields.
(B). Create a global action on Account.
(C). Create a feedback object as a parent of Account
(D). Create an object-specific action on Account
Answer: A,D
175
The Training team at UVC uses a custom Training object to track their customer trainings. An App Builder needs to create a relationship between the Training object and the related Student's record. A private sharing model is in place for both Students and Training. Which two statements are true when creating a Student lookup field on the Training object?
Choose 2 answers
(A). On Student Record, users can set up Roll-up summary fields on Training records
(B). On Training record, users can only delete students, if they have access to it
(C). Cross-object field updates between Training and Student records are not supported
(D). On Training record, the Student Lookup field can be made optional
Answer: B,D
176
What is a true statement regarding roll-up summary fields?
Choose 2 answers
(A). Roll-up summary fields can only be created on the master of a master-detail relationship.
(B). The roll-up summary field inherits the field - level security of the child object
(C). Changes to the value of a roll-up summary field column of roll-up summary filters.
(D). Multi-select picklist fields can be used in the field column of roll-up summary filters.
Answer: A,B
177
Universal Containers stores invoices in SAP. Users want to view invoice data on the related Account records in Salesforce. How can this be achieved?
Choose 2 answers
(A). Create a custom Invoice object and connect to SAP using Data Loader.
(B). Create an external object connected to an invoice table in SAP.
(C). Use SAP data export functions to load data directly in Salesforce
(D). Connect to an OData Publisher Service for SAP databases
Answer: B,D
178
A custom field contains a feedback score which is on a scale of one to five. End users would like a visual indicator of one to five stars based on the number found in the feedback score custom field. How can this visual indicator be displayed?
(A). Use a custom formula field.
(B). Use a custom image field.
(C). Use a custom number field.
(D). Use a custom text field
Answer: A
179
At UVC, multiple departments utilize the Case object for different purposes. Some users submit cases while other users provide customer support with case records. What is the minimum required configuration for an App Builder to enable different users to see different fields, based on the case type?
(A). Record Types, Page Layouts, Case Teams and Profiles
(B). Record Types, Page Layouts, Field Sets and Profiles
(C). Record Types, Page Layouts, Support Process and Profiles
(D). Record Types, Page Layouts, Permission Sets and Profiles
Answer: C
180
What is a section of the Lightning App Builder Tool?
Choose 3 Answers
```
(A). Canvas
(B). Mini Page Layout
(C). Selected Publisher Actions
(D). Mobile Cards
(E). Components
```
Answer: A,C,E
181
A new custom object is being created with a private sharing setting. The business wants to share individual records with specific people or group of people on a case by case basis. What options does the business user have to manually share individual records?
Choose 3 answers
```
(A). Public Groups
(B). Permission Sets
(C). Roles
(D). Profiles
(E). Users
```
Answer: A,C,E
182
Universal con needs a field on the account to track how many opportunities are closing within the next 30 days. What can be used?
(A). Workflow rule
(B). Roll-up summary field
(C). Process builder
(D). Apex code
Answer: D
183
```
Universal Containers uses a custom object to track Site Visits. When the status of a Site Visit is changed from "In Progress" to "On Hold", the business wants the Site visit owner to be automatically assigned to an "On Hold" queue. Which capability can be used to accomplish this?
(A). Assignment Rule
(B). Visual Workflow
(C). Action
(D). Apex Trigger
```
Answer: A
184
Describe the ramifications of field updates and potential for recursion for the following scenario: If a field update for Rule1 triggers Rule2, and a field update for Rule2 triggers Rule1
(A). When the second trigger is saved a Imminent Loop Error message will be displayed and the workflow rule update will not save
(B). Loop is allowed to run 25 times within one hour. If it does not end on its own the process will be stopped by R&D
(C). The updates create a loop and the org limits for workflow time triggers per hour will likely be violated
(D). The updates create a loop and the org be blocked until the admin resolves the issue
Answer: C
185
Universal containers has included its orders as an external data object into Salesforce. You want to create a relationship between Accounts and the Orders object (one-to-many relationship) leveraging a key field for account which is on both external object and Account. Which relationship do you create:
(A). External Lookup Relationship
(B). Master Detail Relationship
(C). Lookup Relationship
(D). Indirect Lookup Relationship
Answer: D
186
What is a section of the lightning app builder tool?
Select 3
```
(A). Canvas
(B). Selected publisher actions
(C). Mobile card
(D). Components
(E). Mini page layout
```
Answer: A,B,D
187
Universal Containers wants to standardize their business logic. They want to ensure that the workflow order is guaranteed to be the same each time. Which feature can be used to accomplish this?
Choose 2 answers.
(A). Lightning Process Builder
(B). Workflow
(C). Chatter Actions
(D). Visual Workflow
Answer: A,D
188
UVC sells to three different types of organizations. Partner, Enterprise, and Small Business. Some of the information collected about each organization overlaps; however, there are also unique attributes to each type of organization that need to be tracked, some of which are required. What Solution meets these requirements?
(A). Three Account record types, each with its own page layout to display the relevant fields for that type of organization
(B). Three custom objects for the three organization types, each with custom fields that pertain to that type of organization
(C). A Partner Community for partner organization records, and two lead record types for Enterprise and Small Business organizations
(D). Three different sections on an Account page layout, with each section displaying the relevant fields for that organization.
Answer: A
189
The Director of Customer Service wants to know when agents are overwhelmed with high- priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of "New" for more than four business hours. Which automation process could be used to accomplish this? Choose 2 answers
(A). Escalation rules
(B). Visual workflow
(C). Lightning Process Builder
(D). Scheduled Apex
Answer: A,C
190
UC would like to automatically assign a specific permission set to new users. How can they do that?
(A). Create a workflow rule on the user object to assign a permission set
(B). Create a flow on the user object to assign permission set
(C). Create a lighting process on the user object to launch a flow
(D). Option 4
Answer: B
191
What is true statement regarding master - detail relationship?
Choose 3 answers
(A). A master-detail relationship cannot be created if the custom object on the detail side already contains data.
(B). A master - detail relationship cannot be converted to a look-up relationship
(C). Deleting a master record in a master detail relationship deletes all related detail records
(D). Standard objects can be on the detail side of the custom object in a master-detail relationship
(E). Master-detail relationship can convert to a look -up relationship if no roll-up summary field exist on the master object
Answer: A,C,E
192
Representatives at Universal Con use salesforce to record information for new Leads. When new prospects are added, an outbound message is sent to SAP with the Lead's info.
(A). Design an approval process
(B). Create a process using lightning process builder
(C). Create a workflow rule
(D). Use Visual Workflow
Answer: C
193
Which two statements are true about record types?
Choose two answers
(A). They can be used to control user role hierarchy
(B). They allow different picklist values for all picklist fields
(C). They allow different page layouts and mandatory fields
(D). They can be enabled by profile and permission set
Answer: B,C
194
Universal containers uses a private Account sharing model. They have a Process Improvement team with representatives from multiple departments that need s to view all accounts that have been flagged as problem accounts. How should this team be granted access to the records?
(A). User a record Owner sharing rule that is shared with the Process Improvement public group
(B). Write a trigger to use Apex Managed Sharing to grant access with the Process Improvement team
(C). Use a criteria-based sharing rule where the account are shared with the Process Improvement public group
(D). Use a record owner sharing rule that is shared with the Process Improvement role
(E). Option 5
Answer: C
195
Universal Con conducts evaluations of their sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, their managers, and their managers' executives can view the rep's evaluation record, but the reps should not be able to view the executive comment field on their review.
(A). Use a private sharing model granting record across using hierarchy, manage field access with record types and field-level security
(B). Use a private sharing model granting access using customer settings, manage field access with page layouts and field-level security
(C). Using custom settings, manage field access with record types and page layouts
(D). Hierarchy, manage field access with field-level security
Answer: D
196
A manager wants to calculate the number of days since an account was last contacted through email. Which field type should be used to accomplish this?
(A). Formula
(B). Number
(C). Roll-up Summary
(D). Date
Answer: A
197
Universal containers has a custom object that has a N:M relationship with opportunityLineItem carrying price and amount information. In order to compute total amounts and total prices per Opportunity using Rollup summary fields, what field type will you use.
(A). Crossobject
(B). Master-Detail
(C). Lookup
(D). Junction
Answer: B
198
UVC is importing 1000 records into salesforce. They want to avoid any duplicate records from being created during the import. How can these requirement met?
(A). Include a column in the import file that has other record name
(B). Run duplicate check
(C). Use "prevent duplicates"
(D). Manually merge
Answer: A
199
The Vp of sales at universal con has requested the sales reps be given access to view all accounts in salesforce. However, they've also requested the sales rep only be allowed to create new opportunities on accounts they own
(A). Create a new opportunity quick action that validation account ownership
(B). Create an opportunity validation rule that compares the opportunity and account owner
(C). Set the organization wide default sharing on opportunities to private and recalculate sharing
(D). Set the organization wide default sharing on opportunities to controlled by parent
Answer: B
200
When a user creates a record by using an object-specific create action, what feed item for that record appears?
(Choose 3 answers)
(A). In the Chatter feed of the user who created the record
(B). In the Chatter feed of the first user who follows the record on which the record was created
(C). As the first entry in the feed for the new record
(D). In the user profile feed for all users who can view the record
(E). In the feed for the record on which the new record was created
Answer: A,C,E
201
Universal containers wants to provide a different view for its users when they access an Account record in Salesforce1 instead of the standard web version. How can this be accomplished?
Choose 2 answers
(A). By adding a mobile layout and assigning it to a profile.
(B). By adding quick actions in the publisher section.
(C). By adding actions in the Salesforce1 action bar section.
(D). By adding Visualforce page to the mobile cards section
Answer: A,D
202
A workflow has been written to update the 'Stage' field on opps. What will be the impact of this field update?
(A). Type fields on opp
(B). Forecast field on opp
(C). No Impact
(D). Both A&B
Answer: D
203
Invoices in SAP need to be reviewed from Salesforce Account object Home. (Select 2)
(A). Data Loader
(B). From SAP config
(C). O-DATA
(D). External object
Answer: C,D
204
Which two features can extend record access beyond the organization-wide defaults?
(A). Dynamic role hierarchy
(B). Criteria-based sharing rules
(C). Owner-based sharing rules
(D). Public or private groups
Answer: B,C
205
Universal Containers has a junction object called Invoices with a primary Master-Detail relationship with Accounts and a secondary Master-Detail relationship with Contacts. The app builder has a requirement to change the primary Master-Detail relationship to Lookup. What happens to the Master-Detail relationship with Contacts?
(A). The Contacts Master-Detail values are cleared from invoices.
(B). The Contacts Master-Detail also converts to Lookup.
(C). The Contacts Master-Detail field is deleted from the object
(D). The Contacts Master-Detail becomes the primary.
Answer: D
206
Which statement is true about an external id field?
Choose 2 answers
(A). The field must be unique since duplicates are not allowed within salesforce (B). The field can be unique based on case-sensitive or case-insensitive values. (C). The field must contain at least one number and at least one letter
(D). The field contains unique records identifiers from a system outside of salesforce
Answer: A,D
207
An app builder needs to change the data types of a few custom fields. The app builder is not able to delete and recreate any of the fields, nor modify any apex code. Which data type change will require the app builder to perform additional steps in order to retain existing functionality?
```
(A). Changing the data type of a field used in a report from text to an encrypted field
(B). In lead conversion from number to text
(C). In an apex class from number to text
(D). As an external ID from number to text
```
Answer: B
208
Universal Containers wants to streamline its data capture process by linking fields together. They wish to do this so that the available value on dependents fields are driven by value selected on controlling fields. Which consideration supports the stated requirements?
Choose 3 answers
(A). The import wizard only allows value to be imported into a dependent picklist if they match the appropriate controlling field
(B). Custom picklist field can be either controlling or dependent field
(C). Multi select picklist can be dependent picklist but not controlling fields
(D). Standard and custom picklist fields can be dependent fields.
(E). Checkbox fields can be controlling fields but not dependent fields
Answer: B,C,E
209
What are the recommendations for unmanaged packages?
(Choose 2)
(A). For sale in App Ex
(B). For move to production
(C). For open source
(D). Should be deployed from Dev Edition
Answer: C,D
210
What is a true statement in regards to converting a tabular, summary, ormatrix report to a joined report?
(Choose 3)
(A). The rows to display filter is not supported in joined reports
(B). Report formula fields are not supported in joined reports
(C). Bucket field are not supported in joined reports
(D). Joined report blocks are formatted as matrix reports
(E). Cross filter are not supported in joined reports
Answer: A,C,E
