ARM 400 Segment B Flashcards
Organizations use key risk indicators (KRIs) to plan for and respond to
Select one:
A. Failure.
B. Emergencies.
C. Questions.
D. Risk.
D. Risk
Which one of the following is a main characteristic of effective key risk indicators (KRIs)?
Select one:
A. They define the boundaries of risk tolerance.
B. They are based on quantifiable information.
C. They are lagging in nature.
D. They measure progress toward achieving objectives.
B. They are based on quantifiable information.
Which one of the following measures the progress an organization has made toward attaining its goals within a specific amount of time?
Select one:
A. Key risk indicator
B. Critical success factor
C. Key performance indicator
D. Risk tolerance level
C. Key performance indicator
Key risk indicators (KRIs) help organizations identify issues that can lead to losses. Effective KRIs are based on a company’s
Select one:
A. Sales volume.
B. Strategic objectives.
C. Product or industry.
D. Organizational structure.
B. Strategic objectives.
Effective KRIs are founded on an organization’s objectives. Management identifies areas of potential risk for each objective and then defines the information needed to measure and monitor the risks as they emerge or change.
Successful organizations have goals and objectives. A financial or nonfinancial measurement that defines how successfully an organization is progressing toward its long-term goals is referred to as
Select one:
A. An operating standard (OS).
B. A critical success factor (CSF).
C. An objective gauge (OG).
D. A key performance indicator (KPI).
D. A key performance indicator (KPI).
A key performance indicator (KPI) is a financial or nonfinancial measurement that defines how successfully an organization is progressing toward its long-term goals.
Which one of the following statements is true regarding the business process management (BPM) life cycle model?
Select one:
A. The model is driven by the collaboration of human and technological input.
B. The model is designed to review one business process at a time.
C. The model is ineffective unless all five steps are completed on a continuous basis.
D. The model is primarily used by organizations in the manufacturing sector.
A. The model is driven by the collaboration of human and technological input.
Which one of the following terms refers to information used as a basis for measuring the significance of a risk?
Select one:
A. Risk tolerance
B. Risk criteria
C. Risk appetite
D. Risk threshold
B. Risk criteria
The service representatives for Tauton Insurance will be eligible for a bonus only if the customer retention rate is increased by 5%. This is an example of which one of the following standards?
Select one:
A. A critical success factor derived from a strategic objective
B. A corrective measure linked with an identified tolerance level
C. A key performance indicator based on financial ratios
D. A severe risk tolerance level
B. A corrective measure linked with an identified tolerance level
Which one of the following answers the question, “What shows we are a success?”
Select one:
A. Strategic objective
B. Risk tolerance level
C. Critical success factor
D. Key performance indicator
D. Key performance indicator
The business process management (BPM) life cycle incorporates five steps. Which one of the following best describes the first step in the BPM process?
Select one:
A. Processes are modeled to identify the organization’s response to what-if scenarios.
B. Processes are designed or redesigned by considering workflows and affected personnel.
C. Processes are tracked so that statistics on their performance can be gathered.
D. Critical processes that support achievement of the organization’s goals are selected for analysis.
B. Processes are designed or redesigned by considering workflows and affected personnel.
Organizations use key risk indicators (KRIs) to plan for and respond to risk. Which one of the following statements is correct with respect to KRIs?
Select one:
A. KRIs are effective internal indicators of changes such as budget variances; however they are not effective external indicators.
B. Risk criteria relating to an organization’s strategic risks generally do not serve as the bases for KRIs, which tend to be operational in focus.
C. An organization’s risk criteria, predefined tolerance ranges that measure variances from expected outcomes, are based on risk thresholds.
D. A KRI can reveal an upward trend in the level of a risk that, if it continues, will exceed the designated risk threshold for that risk.
D. A KRI can reveal an upward trend in the level of a risk that, if it continues, will exceed the designated risk threshold for that risk.
An organization’s goals and objectives are met by establishing and attaining measurable standards for the many activities it pursues. Which one of the following statements is correct with respect to those standards?
Select one:
A. For each key performance indicator (KPI), there is a tolerance level for how much deviation from the standard established in the KPI will be acceptable.
B. Organizations with key performance indicators (KPIs) established for critical success factors (CSFs) will typically achieve organizational goals.
C. A key performance indicator (KPI) answers the question, “What will make our organization a success?”
D. Generally, an organization’s risk tolerance has little impact on its critical success factors (CSFs) and key performance indicators (KPIs).
A. For each key performance indicator (KPI), there is a tolerance level for how much deviation from the standard established in the KPI will be acceptable.
North American Furnishings is using business process management to help it identify risks that threaten its processes. Which one of the following risks would be considered an internal risk?
Select one:
A. The rise in the cost of materials due to new forestry regulations
B. The loss of available materials due to tornadoes
C. The drop in demand due to rising interest rates
D. The loss of skilled craftspeople due to retirement
D. The loss of skilled craftspeople due to retirement
An organization’s goals and objectives are met by establishing and attaining measurable standards for the many activities it pursues. Which one of the following statements is correct with respect to those standards?
Select one:
A. Organizations with key performance indicators (KPIs) established for critical success factors (CSFs) will typically achieve organizational goals.
B. For each key performance indicator (KPI), there is a tolerance level for how much deviation from the standard established in the KPI will be acceptable.
C. A key performance indicator (KPI) answers the question, “What will make our organization a success?”
D. Generally, an organization’s risk tolerance has little impact on its critical success factors (CSFs) and key performance indicators (KPIs).
B. For each key performance indicator (KPI), there is a tolerance level for how much deviation from the standard established in the KPI will be acceptable.
For an organization, a key performance indicator (KPI) measures the performance of a specific activity at a predetermined level or amount. Which one of the following is an example of a KPI based on a ratio?
Select one:
A. Inventory turnover
B. High employee morale
C. Customer-focused website
D. Safe transport of customer goods
A. Inventory turnover
Key risk indicators (KRIs) help organizations identify issues that can lead to losses. Effective KRIs are based on a company’s
Select one:
A. Sales volume.
B. Organizational structure.
C. Strategic objectives.
D. Product or industry.
C. Strategic objectives.
Which one of the following is an example of an external key risk indicator (KRI) that a manufacturer might monitor?
Select one:
A. Number of employee injuries
B. Amount of budget variances
C. Cost of raw materials
D. Age of accounts payable
C. Cost of raw materials
Successful organizations have goals and objectives. A financial or nonfinancial measurement that defines how successfully an organization is progressing toward its long-term goals is referred to as
Select one:
A. A critical success factor (CSF).
B. An objective gauge (OG).
C. A key performance indicator (KPI).
D. An operating standard (OS).
C. A key performance indicator (KPI).
Carbon Manufacturing Company just hired a new chief risk officer (CRO) and one of his first tasks was to recommend updated key risk indicators (KRIs) to the chief executive officer (CEO). The CEO was especially interested in KRIs measuring the company’s profitability. One area of measurement that the new CRO might want to use is
Select one:
A. Personnel changes.
B. Customer orders.
C. Aged accounts receivable.
D. Customer invoices.
C. Aged accounts receivable.
Which one of the following answers the question, “What shows we are a success?”
Select one:
A. Critical success factor
B. Strategic objective
C. Risk tolerance level
D. Key performance indicator
D. Key performance indicator
Key risk indicators (KRIs) can be established for various levels within an organization. Which one of the following levels of an organization usually has the most detailed KRIs?
Select one:
A. Senior management level
B. Business-unit level
C. Board of director level
D. Department level
D. Department level
North American Furnishings is using business process management to help it identify risks that threaten its processes. Which one of the following risks would be considered an internal risk?
Select one:
A. The drop in demand due to rising interest rates
B. The loss of available materials due to tornadoes
C. The loss of skilled craftspeople due to retirement
D. The rise in the cost of materials due to new forestry regulations
C. The loss of skilled craftspeople due to retirement
Which one of the following terms refers to information used as a basis for measuring the significance of a risk?
Select one:
A. Risk criteria
B. Risk tolerance
C. Risk appetite
D. Risk threshold
A. Risk criteria
Which one of the following answers the question, “What shows we are a success?”
Select one:
A. Critical success factor
B. Risk tolerance level
C. Key performance indicator
D. Strategic objective
C. Key performance indicator