Assessment Stuff

Question 1

List the 7 active listening skills

Answer 1

1. Open-ended questions
2. Paraphrasing
3. Reflecting/Mirroring
4. Emotional labeling
5. “I” messages
6. Minimal encouragers
7. Effective pauses (silence)

Question 2

Questions that invite a non-specific response

Answer 2

Open-ended questions

Question 3

Putting the meaning of the speaker’s conversation into your own words

Answer 3

Paraphrasing

Question 4

Without judgement, identifying what the speaker is feeling

Answer 4

Emotional labeling

Question 5

Without turning the focus to yourself, communicate how you would like to help. Focus on the problem(s), not the person.

Answer 5

“I” messages

Question 6

Using brief, positive prompts and gestures to show your interest

Answer 6

Minimal encouragers

Question 7

Deliberate pausing at key points for emphasis

Answer 7

Effective pause (silence)

Question 8

The behavioral change stairway is adapted from where?

Answer 8

FBI and Dr. G. Dwayne Fuselier

Question 9

Behavioral stairway steps

Answer 9

1. Situation assessment
2. Active listening
3. Empathy
4. Rapport
5. Influence
6. Behavioral change

Question 10

In the behavioral stairway, where is trust typically achieved

Answer 10

Between rapport (step 4) and influence (step5)

Question 11

What are the 5 CNT positions

Answer 11

1. Primary negotiator
2. Coach
3. Scribe
4. Support
5. CNT leader

Question 12

This position is taken by the first CNT member on scene, or as designated by the CNT leader

Answer 12

Primary negotiator

Question 13

This position is responsible for initial contact and communication with the subject(s)

Answer 13

Primary negotiator

Question 14

This position acts as a mediator between anyone outside the negotiations and the primary negotiator

Answer 14

Coach

Question 15

This position is the second position filled as the team expands during an incident

Answer 15

Coach

Question 16

This position takes notes as they listen to the communication between the primary negotiator and the subject

Answer 16

Coach

Question 17

This position documents and maintains a timeline of everything that transpires during the negotiations

Answer 17

Scribe

Question 18

This person assists with shielding the primary and coach from outside distractions

Answer 18

Scribe

Question 19

This person may be initially tasked with gathering intelligence

Answer 19

Scribe

Question 20

This person could conduct interviews, gather intelligence, maintain situation boards, or act as a guard for the negotiations location

Answer 20

Support

Question 21

This person coordinates and oversees all aspects of negotiations

Answer 21

CNT leader

Question 22

This person acts as a liaison between the CNT and SWAT leader and incident command

Answer 22

CNT leader

Question 23

This person continually assesses the situation and makes recommendations to incident command

Answer 23

CNT leader

Question 24

This person monitors communication between the primary negotiator and the subject(s)

Answer 24

CNT leader

Question 25

CNT training uniform

Answer 25

Green cargo pants, SWAT training shirt, tan tactical boots, green cap

Question 26

CNT call out uniform

Answer 26

Green cargo pants, CNT shirt, tan tactical boots, green cap

Question 27

CNT training schedule

Answer 27

3 hours each month, twice a year with SWAT team

Question 28

CNT equipment

Answer 28

At minimum: cell phone, notebook, pens

Question 29

CNT full fallout equipment

Answer 29

Coordinate with the team leader regarding the command post, throw phones, laptops, situation boards and markers, and other special needs

Question 30

43-1-10

Answer 30

Emergency mental health evaluation and care

Question 31

What are the 4 criteria for 43-1-10

Answer 31

1. Person is otherwise subject to lawful arrest 2. There are reasonable grounds to believe the person just attempted suicide 3. There are reasonable grounds to believe the person, as a result of a mental disorder, presents a likelihood of serious harm to self or others and immediate detention is necessary to prevent such harm 4. A licensed physician or a certified psychologist has certified that the person, as a result of a mental disorder, presents a likelihood of serious harm to self or others and that immediate detention is necessary to prevent such harm

Question 32

What 4 criteria are necessary if a detention center is used as a temporary shelter for protective custody

Answer 32

1. The person shall not be held in a cell with prisoners 2. The person shall not be identified on records used to record custody of prisoners 3. The person shall be provided adequate protection from possible suicide attempts 4. The person shall be treated with the respect and dignity due every citizen who is neither accused nor convicted of a crime