Atlassian Admin Flashcards
1
Q
What are the 3 user invite type settings?
A
Invite Anyone, Admin Approval, or Approved Domains only
2
Q
Where are the 2 places you can set “Require Admin Approval”?
A
User Invites and Approved Domains
3
Q
Do invitation links ever require admin approval?
A
No
4
Q
How long does a user invitation link last?
A
30 days (but an admin can expire them)
5
Q
Do subscription plan downgrades happen automatically?
A
No
6
Q
Do subscription plan up upgrades happen automatically?
A
Yes and a free trial would start.
7
Q
Are users with NO product access billable?
A
No. Regardless of user status.
8
Q
Does a user have to be active to be billable? (Assume they have product access)
A
No. Even invited would be billable. Only suspended is not billable.
9
Q
Are users billable while in suspended status?
A
No
10
Q
Do products and groups remain the same for a suspended user?
A
Yes. Access is restored when needed.
11
Q
Can the “site admins” group serve as a default product access group?
A
No
12
Q
Can site admins group be deleted?
A
No
13
Q
Can default product access groups be deleted?
A
No
14
Q
Can product roles be deleted?
A
No
15
Q
Can you deactivate an unmanaged account?
A
No. Only managed accounts can be deactivated
15
Q
Can unmanaged accounts delete their own accounts?
A
Yes
16
Q
Can you deactivate a managed account?
A
Yes. Only managed accounts can be deactivated
17
Q
Can an managed account delete their own account?
A
No. Only the org admin can delete a managed account
18
Q
Do we know for sure that a managed account has a verified email address?
A
Not without more info. We’d need to know if the account has a warning message about the account not yet having verified
19
Q
Can a managed account update their own email address?
A
No. Only an org admin can. (but only if the email address has been verified)
20
Q
Who can update a managed accounts email address?
A
Only an org admin (but only if the email address has been verified)
21
Q
Can an org admin update a managed accounts email address if the email address has not yet been verified?
A
No
22
Q
If an org has managed accounts, what can you infer about the presence of a verified domain?
A
There must be at least one verified domain. You cannot have managed accounts without a verified domain.
23
Q
What is the only role available for Jira Software?
A
User role. Product admin is part of JIra Administration product, not Jira Software
24
What product contains the Jira Admin role?
Jira Administration
25
Who can create new groups?
Org Admins ONLY
26
Who can modify global permissions?
Product Admins in Jira and Confluence respectively
27
Who can suggest changes to user details?
Org admins ONLY
28
Who creates sandboxes?
Org Admins ONLY
29
Does org-admins group grant you access as an Org admin?
NO. The group name is site-admins
30
Where are two places you might add an approved domain?
Products > User Access Settings to add an approved domain, or Settings > Emails to add an activate an email domain
31
Does removing an email address remove all users in the domain?
No. Email addresses are for sending custom notifications. That is different from users in that domain.
32
Which new features option is only available in Sandboxes?
Preview track. To get them early
33
What plans have options to set the Release Tracks?
Premium and Enterprise
34
What is the only product that allows custom email addresses?
Jira Products
35
What are the 3 Cloud Admin REST APIs?
Organizations, User Management, and User provisioning
36
What must your plan have to be able to revoke a user's API tokens?
Atlassian Access
37
Can a user still be an admin if you revoke their product Access?
YEs
38
Does changing someone's access in one org, affect their access in another?
No
39
Can Product Roles be deleted?
No
40
What plan types allow you to have Sandboxes?
Premium and Enterprise
41
Can an application tunnel connect your cloud instance to a self hosted instance?
Yes
42
Can an application tunnel connect between cloud instances?
No
43
How do you create an empty Atlassian Cloud Org?
via the URL https://admin.atlassian.com/o/create. This then prompts the user to verify domains in order to claim their managed accounts and subscribe to Atlassian Access
44
Where are the 2 places you can add a new product to an existing site?
Products Pricing Page OR admin hub
45
How many times can you change a site URL?
3
46
Does an old site URL continue to work?
Yes, and it redirects to the new
47
What are impacts to products after transferring to a new org?
Products retrain urls, permnissions, projects, spaces, controls, and apps
Products remain separate
Overview and Products tab in admin will list all products in the merged org
48
What are impacts to Roles after transferring to a new org?
Org admins of the source and destination orgs will remain org admins
Product admins of transferred products will remain product admins
Users keep the same product access and permissions
49
What are some other impacts after transferring to a new org? (Unrelated to products or roles)
Transfer is permanennt
Atlassian deletes the original org
50
What product has a guest role?
Confluence (and they only get access to 1 space at a time)
51
What roles does Confluence have?
User, product admin, and guest
52
What roles does Jira S, Jira W, and JSM have?
User only (known as agents in JSM)
JSM also has customer role for help center access
53
What roles does Jira Admin have?
Product Admin only
54
Are product roles granted to groups or individuals?
Groups
55
What are the 5 ways in which a user can get access?
1. Product access groups
2. Invite users feature
3. Org admins set up an approved domain
4. Users invite other users
5. Invitation URLs
56
What are the 3 things you do when setting up an approved domain?
1. Set the domain.
2. Set the product role
3. Whether or not admin approval is required
57
What is the user limit on free plans?
10
58
What makes a user billable?
Product access and status is not suspended
59
What user roles are not billable?
Confluence Gust and JSM Customers
60
Are sandbox users billable?
No
61
What counts towards Atlassian Access bill?
Managed Accounts on all non enterprise plans (including free)
62
What doesn't count towards an Atlassian Access bill?
Deactivated accounts, JSM Customers, members of a non billable auth policy and those without any product access
63
How might you reduce the total number of billable users? (5 ways)
1. Remove or suspend individual users
2. Deactivate or delete managed accounts
3. Set up a non billable auth policu
4. Downgrade a product subscription
4. Delete a product entirely
64
What are 3 limitations to the log in as user feature?
Cannot use this to log in as another org admin
Can't use if someone has not access a product yet
Cannot log into external JSM accounts
65
What must a user be to be able to enforce 2FA?
Managed Account
66
Can org admins edit the details of a Managed Account?
Yes
67
Can org admins edit the details of an unmanaged Account?
No
68
What is an unmanaged or self managed account?
Atlassian Accounts that are not claimed by any company. Often personal email addresses
69
What happens to the user and managed account if you deactivate a managed account?
The user shows as suspended. The managed account shows as deactivated.
70
Can you undo the deletion of a managed account?
Yes there is a 14 day grace period
71
What are the 2 kinds of groups that cannot be deleted?
site admins group
default product access groups
72
Who (org admin or product admin) works in atlassian admin hub and manages all sites and products?
Org
73
Who (org admin or product admin) manages subscription licensing and billing?
Org
74
Who (org admin or product admin) configures user access settings and grants product access?
Org
75
Who (org admin or product admin) grants and revokes global permissions?
Product Admin
76
What are the 5 steps to add a custom email domain?
1. Add domain
2. Add DNS records
3. Confirm DNS records
4. Activate domain
5. Add email address
77
What happens if you remove a an email addreess used in a notification?
It updates to the product's default email address
78
How many sandboxes can you have?
1 for each linked product. Can have multiple if you have multiple sites
79
Would a sandbox ever get deleted automatically?
Yes, if prod environment is downgraded to standard or free
80
What gets copied over to a sandbox?
Comments
Data can come with or without media files
81
Can Customers log into a sandbox?
No
82
Can a sandbox have different approved domains or different user access settings?
Yes
83
What are 3 the kinds of release tracks?
Continuous (right away)
Bundled (second Tuesday of each month)
Preview (sandboxes only)
84
Where is IP allowlist done?
Security > IP allowlists
85
What products/plans allow you to get Org Insights?
Premium and Enterprise and also with atlassian access
86
What are the 4 steps to create an applicaton tunnel?
1. Install marketplace app and configure (in self managed)
2. Create the app tunnel in settings > app tunnels (in cloud)
3. Enter the security key into the self managed instance
4. Create a tunneled application link for each cloud product
87
What is Data residency?
Allows you to manage where data is hosted in the cloud
88
What plans and products allow Data residency?
Jira, JSM. and Confluence in standard, premium and enterprise
89
Where do you configure Data residency?
Admin > Security > Data residency
90
Are audit logs moved if you move data residency?
No
91
What must you do to leverage Atlassian ACcess?
Verify domain and claim managed accounts
92
How many IDPs can you use in Atlassian Access?
1 if you subscribe and multiple if you are on enterprise plan
93
Are Auth policies for the org or products?
Org
94
Do Auth policies apply to managed accounts, unmanaged accounts, or both?
Managed
95
What do you see under Overview tab in Admin?
Your products, the plan, and number of users
96
What do you see under Directory tab in Admin?
Users, Groups, Managed Accounts
97
What do you see under Admin > Directory > Users?
Your users, and invite users functionality
98
What do you see under Admin > Directory > Groups?
Your groups, number of members, Access to how many products.
Create group
99
What do you see under Admin > Directory > Managed Accounts?
Your managed accounts
Verify Domains button
100
What do you see under Products tab (left hand nav) in Admin?
Products, User Access Settings, Product URLs, Product Updates, Release Tracks, Sandbox
101
What are the tabs under Admin?
Overview, Directory, Products, Security, Billing, Settings
102
What is under Products > User access settings?
Your approved domains, can add a domain
User invite settings (AKA require admin approval)
Invitation Links
103
What is under Products > Product URLs?
see your URLs
Update URL button
Custom domains
104
What is under Products > Product updates?
You just see release notes basically
105
What is under Products > Release Tracks?
Set your release tracks per product
106
What is under Products > Sandbox?
Create a sandbox
107
Where can you locate security guide in Admin?
Under Security tab
108
Where can you locate Auth policies in Admin?
Security tab
109
Where can you locate External Users in Admin?
Security tab
110
Where can you locate Identity Providers in Admin?
Security tab
111
Where can you locate Data residency in Admin?
Security tab
112
Where can you locate Data security policies in Admin?
Security tab
113
Where can you locate IP allowlists in Admin?
Security tab
114
Where can you locate Mobile app policy in Admin?
Security tab
115
Where can you locate Audit log in Admin?
Security tab
116
Where can you locate Product requests in Admin?
Security tab
117
Where can you locate Discovered products in Admin?
Security tab
118
Where can you locate Insights in Admin?
Security tab
119
What is under Billing tab in Admin?
Shows your products and apps, the plan, users, next price estimate, billing cycle, bill date
120
Where can you locate (Org) Details in Admin?
Settings tab
121
Where can you locate Domains in Admin?
Settings tab
122
Where can you locate API Keys in Admin?
Settings tab
123
Where can you locate Application Tunnel in Admin?
Settings tab
124
Where can you locate Emails in Admin?
Settings tab
125
Where can you locate Contacts in Admin?
Settings
126
Where do you update the landing product?
Products tab in Admin
Select ... next to add product
127
What plans can be on a monthly billing?
Standard and premium
128
What plans can be on annual billing?
Standard, premium, and enterprise
129
What plan MUST be on annual billing?
Enterprise
130
