B3 Flashcards
(3 cards)
1
Q
Finncial conduct authority (FCA)
A
Overlook + regualtes all financial institutions in UK
- don’t deal with individual complaints
2
Q
Financial ombudsman service (FOS)
A
Deal with unresolved complaints about the service they have recieved from financial institutions
Gives advice/makes decisions
Complain, contact, Court
- can’t get additional expenses only wants lost
3
Q
Financial services compensation scheme (FSCS)
A
Pays customers compensation for financial loss if financial institution cant
Up to £85,000 per provider
