B9 - Emergency Procedures Flashcards
Features of Crash Axe
The crash axe has a:
• Rubber handle insulated to prevent electric shock
• Spike
• Blade.
Operation of Crash Axe
Inflight
- Use spike end to lever panel open.
- Insert extinguisher and discharge.
- Remove extinguisher and close panel.
Post Accident
Virgin Australia
When cutting metal, use spike end first to make perforations to weaken metal and allow it to be cut more easily.
To deal with physical obstructions by chopping into wrecked fuselage, jammed doors/windows, broken seats or other obstructions.
Precaution and After Use of Crash Axe
Precautions
• Never use the blade to cut through panels inflight, as circuitry and hydraulic lines could be severed
• Prising with the spike end shall be done gently and cautiously
• Once the crash axe has been removed from the flight deck, crew
are to ensure it is not left unattended.
After Use
Return to stowage in flight deck
Cabin Manager will advise captain where and how crash axe was used.
Operation of Dangerous Goods (DGs)
- Inform captain.
- If bag has a seal: Open the DG kit by tearing the body of the bag.
- If fumes present, don Protective Breathing Equipment (PBE) and
relocate passengers. - Unfold plastic bags from DG Kit.
- Two crew members fit gloves from DG Kit.
- Wear goggles if required.
- Put dangerous goods/contaminated items in first bag.
- Clean spillage if necessary using absorbent pads.
- Put used pads into first bag.
- Close first bag with binder tie.
- Put first bag in second bag.
- Remove gloves/goggles avoiding skin contamination.
- Put gloves in second bag.
- Close second bag with binder tie.
- Using the second DG Kit, treat contaminated seat covers and
cushions in the same manner.
After Use of DGs
NOTE: FORWARD LAVE WASTE BIN IS NOT TO BE USED TO STOW USED EQUIPMENT
- remove rubbish bag from rear lab
- place dg in waste bin
- closed waste bin door shut to maintain fire seal
- lock lav and place stickers “OUT OF SERVICE” and ‘DO NOT REMOVE THIS TAG”
- report
- cc not allowed to remove
- wait for pit crew leader
Considerations of DG
If DG Kits and PBEs are used, separate these if possible using rearmost lavatory waste bins and atlas boxes
Automatic extinguisher in the lavatory bin will activate if the bag overheats. If the item is too large for the bin, place in a metal atlas box on floor of lavatory.
When shall ELT be carried?
ELTs shall be carried whenever:
- Rafts are required to be carried on an aircraft.
- Aircraft are scheduled to fly across remote areas that would make search and rescue difficult.
One ELT is required when one raft is carried, and at least two ELTs when more than one raft is carried.
Features of OLD ELT
RESCU 406 (SE) Features
An ELT is a water activated transmitter
Equipped with a lanyard and self-erecting antenna
Water-soluble tape on ELT secures antenna. On immersion in water, tape breaks allowing antenna to erect under spring tension
4 MODES
- ARM: ELT transmission will commence on immersion in water.
note: Engineers will install ELT in armed mode - XMT: Used for manual activation of ELT transmission
- OFF: Deactivates ELT transmission
- TEST: Engineering function only
Manual activation on land using switch; there is no requirement to insert ELT into liquid
Strobe light at base of antenna confirms ELT transmission
Operates in fresh or salt water.
Operation of OLD ELT
Ditching and Land
Ditching
1. Remove from brackets.
- Once on board raft, unroll free end of lanyard at top of ELT.
- Tie lanyard securely to raft.
- Confirm switch is in ‘ARM’ position.
- Place ELT in water to commence transmission.
- Confirm ELT is activated by observing white light at base of
antenna, which will flash after approximately 10 seconds. - Antenna will automatically erect after approximately 5 minutes.
Land Evacuation
- Remove from brackets.
- Position ELT in area clear of obstructions at highest point for best transmission.
- Rotate switch anti-clockwise to ‘XMT’ position (through OFF position).
- Break tape securing antenna, with hand over antenna.
Features on NEW ELT
Toggle switch shall be pulled upwards prior to selecting required position
3 position switch with following modes:
- ARM: ELT transmission will commence as soon as antenna is
released from foam flotation ring. Engineers will install ELT in ARM mode - OFF: Deactivates ELT transmission
- ON: Manually activates transmission
- Antenna requires manual release from foam flotation ring
- LEF indicator on ELT will initially flash amber approx. once every 2 secs. LED Indicator will flash green once GPS position has been detected by internal receiver
NOTE:
while in armed ate, transmission will be initiated through water activation without releasing antenna. However, when antenna is raised transmission of emergency signals are more effective
Carry it by the base and not antenna
Operation of New ELT
Ditching and Land
Ditching
- Remove from brackets.
- Once on board raft, unroll lanyard at top of ELT.
- Tie lanyard securely to raft.
- Release antenna from stowed position under foam flotation ring, to upright position.
- Confirm switch is in ‘ARM’ position.
- Place ELT in water.
Land Evacuation
- Remove from brackets.
- Position ELT in area clear of obstructions at highest point for best transmission.
- Release antenna from stowed position under foam flotation ring, to upright position.
- Lift toggle switch to manually set to ‘ON’ position.
Confirm ELT is activated by observing LED indicator.
Duration of New ELT
\Minimum: 24 hr on highest frequency (406 MHz)
Minimum: 50 hr on lower frequencies (121.5 MHz, 406 (SE): 243 MHz).
Precaution of ELT and After Use
Precautions
- After evacuation, if survivors/rafts are together, activate one ELT immediately. If two portable ELTs are carried, consider activating second ELT 24 hours later
- The flashing light should not be used to indicate when to activate any additional portable ELTs as it will continue to transmit on a lower frequency until the battery exhausts.
After Use
After rescue switch to ‘OFF’ position.
Operation of FCB
Fire Containment Bag
- Grasp the black handle with one hand and the zipper loop (metal ring) with the other hand and pull firmly to break the red security seal and open the clear protection bag.
- Remove FCB from clear protective bag.
- Remove the three flaps from inside the FCB.
- Using fire gloves, place the lithium battery/PED inside the FCB.
- Close and seal the three flaps (one on top and two on either side)
on the outside of the FCB by pressing them firmly down on the Velcro strips
CAUTION:
If required to place the FCB on a surface (e.g. lavatory floor), the bag shall be placed top flap side facing down.
Size of Fire Containment Bag
Flight Deck: Small
Cabin: Large
Precaution of FCB and Consideration
Precautions
• Fire protection gloves shall be worn when using the FCB
• Protective Breathing Equipment (PBE) is recommended for use with the FCB
• FCB will not contain all smoke/fumes
• It is not recommended to reopen the FCB after it is sealed.
Considerations
Water is able to be poured into the FCB prior to closing and sealing the flaps.
After Use of FCB
If Used:
It shall remain in the container (e.g. standard unit)/location (e.g. lavatory floor) in which it was placed after its use. If the aircraft arrives into a port where there is no engineer, crew shall place the used bag back into the clear protection bag and stow in rear most overhead locker until the aircraft arrives in a port with an engineer, whereby the used FCB will be removed and replaced (where available).
Not Used
Place the FCB back into the clear protection bag and return to its onboard stowage.
Operation of Fire Extinguisher
Operation
1. Remove extinguisher from stowage bracket.
2. Remove safety pin and red plastic tie.
3. Test: Hold upright, with fingers under the handle, squeeze lever
downward with thumb.
4. Aim nozzle at base of flames and, with fingers under the handle,
squeeze lever downward with thumb.
5. Use sweeping motion.
Duration of Fire Extinguisher
Duration
Approximately 10 seconds.
Precaution. of Fire Extinguisher
- Use extinguisher 1-2 m away from fire where possible
• Never hold extinguisher at an angle greater than 60° (from vertical)
• Use of PBE is recommended, particularly in confined spaces or if
fumes or heavy smoke present
• BCF/Halon extinguishant is not a cooling agent. After fighting a non-electrical fire, always
dampen and cool area with water
- Ensure nozzle points towards fire
- Initial discharge may cause paper or fabric fires to scatter
- Initial discharge may cause flare up when extinguishant contacts fire
- Content of BCF/Halon and the by-products created by the heat of the fire are toxic
- Unprotected exposure to the contents of BCF/Halon can result in dizziness, difficulty breathing, as well as eye and nose irritation
- After discharge of an entire fire extinguisher, it can take up to 7 minutes for agent to dissipate
- Signs of smoke should be clear and agent dissipated before removal of oxygen masks or protective breathing equipment
- Leaks may be difficult to detect. Very small leaks may be heard as the pressurised contents of the extinguisher escape. More significant leaks may result in personnel experiencing eye and breathing irritation
- As the pressure from the fire extinguisher decreases, if safe to do so it may be necessary to move closer than 1-2 m to the fire.
NOTE:
If an extinguisher was found to be leaking, inform the Cabin Manager and the flight crew immediately. The extinguisher shall be treated as a dangerous good,
Preparing Handcuffs for Use
- Prepare the handcuffs out of view of the passenger.
- Hold the handcuffs and set one side at a time.
- Gripping one side of the handcuff, push the jaw through until the
notch reaches the frame. - Repeat step 3. for the other side of the handcuffs.
- The handcuffs are now SET and ready for use.
Operation of Handcuffs
During Arrest of Pax
Operation
- Push the jaw firmly against the wrists of the person to be restrained. The jaw will flip through the cheek and the teeth will engage.
- To prevent the handcuff from becoming too tight the handcuffs need to be DOUBLE LOCKED. Use the small peg at the top of the key. Insert this into the double lock slot (hollow rectangle shape) and slide the wire strip towards the keyhole. The handcuffs are now double locked.
- To visually check this, look into the hollow rectangle. The wire should no longer be visible.
- Once passenger has been restrained, return key to stowage case.
Release Double Lock
- Insert key into keyhole and rotate key in one direction until click is heard. Wire in rectangular hole will be visible.
- Rotate key in opposite direction and hold to release jaw from cheek. Handcuffs will slide off.
- If handcuffs are not double locked, insert key into keyhole and turn to release jaw from cheek.
After Use
Return handcuffs and keys to stowage pouch.
Precaution of Handcuffs
Precautions
• Be confident and assertive when using
• Be careful not to cause injury to the person being restrained (pinching of skin when applying handcuffs and lack of circulation to hands after fitting)
• Avoid fitting handcuffs over clothing
• Offender shall not be restrained to any part of the aircraft at any
time
• Offender shall be able to walk freely if evacuation is required.
Consideration of Handcuffs
Considerations
On arrival of law enforcement officers, request return of handcuffs.
Features of Life Jacket
Stored in a plastic pouch or seat stowage with a ‘PULL TO OPEN’ tag
- Double chambers and automatic inflation toggles
- The life jacket is designed to keep the wearer’s head out of the water
- Primary method of inflation is to pull the toggle(s) which activate carbon dioxide cylinder(s)
- Mouthpiece(s) for oral inflation and deflation
- Whistle to attract attention and assist in crowd control
• Light illuminated by water operated battery. Immerse the battery in
water to activate the light. Once activated, the light cannot be turned off
• On some aircraft, a strap attaches the life jacket to the stowage to keep the life jacket near the seat should it inadvertently fall out.
Operation of Life Jacket
Operation Fitment
- Tear open plastic bag containing the life jacket.
- Remove life jacket and unroll.
- Place head through opening at top
- Pass tape/strap around waist and clip two ends together.
- Pull waist strap to tighten
- If necessary, when fitting the adult/child life jacket to a child, secure life jacket by passing the tape between the child’s legs and tie firmly to the waist tape at the back.
Inflation
Inflate upon exiting the aircraft:
1. Pull red toggle(s) to inflate.
2. Use oral mouthpiece(s) for further inflation, if required.
3. To deflate (if required) push in valve in centre of inflation mouthpiece(s).
Duration of Life Jacket LIGHT
Minimum 8 hours.
Consideration of Life Jacket
Considerations
Engineers will ensure passenger seats are fitted with an adult/child life jacket. If a passenger advises they do not have a life jacket under or beside their seat:
- Restow life jacket if fallen out of pouch
- If life jacket missing, replace with spare adult life jacket
- If life jacket appears to have been tampered with Cabin Manager (CM) will inform captain who will liaise with engineering
- Report to CM if spare life jacket has been used,
Features of Infant Life Jacket
- Lanyard for attaching infant life jacket to supervising adult once
outside aircraft - Harness strap
- No whistle.
Operation of Infant Life Jacket
Fitment
- Tear open plastic bag containing the life jacket.
- Remove life jacket and unroll.
- Put infant’s head through opening at top, ensuring the light is on the
left. - Place harness strap that runs from top to bottom of jacket between infant’s legs.
- Check press stud at top of harness strap is fastened.
- Pull harness strap to secure the strap between the infant’s legs.
- Pass waist/body strap around infant and clip two ends together.
- Pull waist/body strap tight to secure.
Inflation
At an exit, immediately prior to evacuating:
1. Pull two red toggles to inflate life jacket.
2. Use two oral mouthpieces for further inflation, if required.
3. To deflate (if required) push in valve in centre of inflation mouthpieces.
4. Once outside the aircraft, attach infant life jacket lanyard to supervising adult.
Precautions and Consideration of Infant Life Jacket
Precautions
• Recommended for use by infants up to 4 years of age or 16 kg
• Do not inflate infant life jacket using oral mouthpieces before pulling
on red toggles, as it may result in chambers bursting.
Considerations
Infant life jackets are only to be distributed in an emergency situation. They are not to be distributed with the infant seat belt.
Features of Life Raft
Features
• Inflation time: approximately 30 seconds
• Two buoyancy tubes with fabric floor suspended between top and bottom tubes
• Fully reversible
• Lifeline located around outside of raft to aid evacuees in water
• Water activated locator lights
• Knife (attached to raft)
• Rescue quoit/heaving line
• Sea anchor
• Survival kit (attached to raft), refer Section 0.25.6 - Survival Kit
• Two aspirators to draw in ambient air to initially inflate raft
• Inflation line/mooring line.
Capacity of Life Raft
Capacity: 56
Overload: 84
Weight: 44KG
Operation of Raft
- Check exits are usable.
- Move raft to usable exits.
- Open exit.
- Secure inflation line to aircraft:
Door Exit: Pass inflation line through evacuation handle and clip back on itself.
Overwing Exit:
• Primary method: Clip inflation line to forward life raft
attachment point:
- B737-700: In the exit frame.
- B737-800: In the rear exit frame.
• Alternate method: Fasten seat belt nearest exit and pass
inflation line through belt and clip back on itself. - Push raft into water; it shall be clear of door and wing area before inflation.
- To inflate, pull firmly on the handle on the inflation line. Do not pull inflation line midway as this could cause the raft to move towards the aircraft and get damaged or inflate inside the aircraft.
- An Able-Bodied Person (ABP) should board the raft first and hold raft close to exit with mooring line to assist with passenger boarding.
- Fill far side of raft first, distributing occupants evenly around raft and
seating them as soon as possible. - Ensure Emergency Locator Transmitters (ELTs) are passed into
rafts with additional equipment.
Once all occupants are onboard:
- Turn both aspirator handles a quarter turn clockwise, until the handles click in place to secure aspirators in ‘OFF’ position.
- Cut mooring line as close to aircraft as possible.
- Tie ELT to raft and deploy.
- Use heaving line to retrieve passengers from water.
- Deploy sea anchor.
- Retrieve survival kit.
- Open survival kit and read life raft manual, refer Section 0.25.6 -
Survival Kit. (RAFT)
Contents • Hand pump and adaptor • Bailing bucket • Canopy (non-inflatable) and rods • Raft repair kit • Dehydrated sponge • Life raft manual • Heliograph/signal mirror • Flares (day/night) • Sea dye marker • Fresh water (approximately 1000 ml) • Flashlight • Water purification tablets • Ammonia inhalant • Antiseptic swabs • Blister burn ointment • Bandages • Whistle • Knife.
Operation of Heliograph
- Secure Lanyard.
- Hold at eye level, mirror facing out.
- Hold finger/s or hand at arm’s length.
- View finger/s or hand through sight hole.
- Position mirror so sunlight will reflect on finger/s or hand.
- Align reflection on finger/s or hand with search craft, maintaining sunlight reflection.
Features of sea Dye Marker and Duration
Features
• Creates green fluorescent dye when exposed to water
• Instructions printed on casing.
Duration
Maximum: 4 hours (visibility in water, depending on sea conditions).
Operation of Sea Dye Marker
- Remove cap.
- Gradually pour dye into water evenly.
NOTE
Use only one sea dye marker at a time and only when search and craft has been sighted
Features of Flare and Duration
Features
• Used day or night
• Water proof and will float
• Instructions printed on casing.
Duration
Approximately 7 second burn time.
Operation of Flare
- Direct flare upwards away from body at arm’s length.
- Press top, flare will drop down.
- Pull down to lock.
- Unscrew cap.
- Pull chain to launch, holding flare facing downwind, over edge of raft.
NOTE:
use one at a time
Use only when search craft has been sighted
Operation of Megaphone
Operation
- Remove from brackets.
- Hold pointing towards passengers.
- Squeeze hand grip.
- Speak into mouthpiece with a strong, confident voice.
- Adjust volume using control dial on side.
- Activate horn to attract attention of passengers as required. Pull pin adjacent to volume control dial; megaphone will emit loud intermittent horn.
- To turn horn off, replace pin (connected by lanyard) or squeeze handgrip to temporarily interrupt.
3 Modes of Flight Crew Mask
Oxygen Flow Modes
Mask is stowed with control knob set to 100% mode. There are three modes on the mask:
Normal Mode
• At lower cabin altitudes ambient air is mixed with added oxygen during inhalation. As cabin altitude increases the percentage of ambient air entering the regulator is reduced until at a preset point, the user inhales 100% oxygen. In an emergency depressurisation the regulator will automatically provide 100% oxygen when cabin altitude exceeds preset point.
100% Mode
• 100% oxygen provided to user upon inhalation, regardless of cabin altitude.
Emergency Mode
• Provides 100% oxygen, supplied at positive pressure regardless of cabin altitude. The positive pressure purges smoke and toxic fumes from face seal and maintains visual protection.
Precaution of Flight Crew Mask
Precautions
Moisture can accumulate inside any type of closed eyewear and shall be removed to prevent condensation forming on the lens.
At the first sign of moisture or condensation, regulator should be switched to ‘EMER’
remain in position until lens has cleared.
Repeat if required.
Operation of Flight Crew Mask
When the cabin altitude rises to 10 000 ft a master caution light is activated in the flight deck. This alerts the flight crew to fit their oxygen masks.
To don the oxygen mask:
1. Using one hand grasp and depress the red buttons on the sides of the regulator.
2. Pull upward to expose the entire regulator and mask assembly.
3. Take the mask to your face and put your face into the orinasal cone, ensuring the mask harness is behind your head.
4. Release the red buttons so the harness fits firmly to your face and head.
5. Check the mask fits, seals and functions properly.
NOTE
whole operation should take 5 seconds
Features of Oxygen Bottles
Features
Sling type carry strap for the wearer to use when walking through cabin.
Scott
• High and low flow outlets.
Integra
• Flow selector (2 L per minute or 4 L per minute)
• Swivel pressure gauge
• Single swivel flow outlet.
Operation of Oxygen Bottle
- remove from brackets
- Integra: ensure on/off control valves is closed - in “OFF” position
- remove oxygen mask stowage pouch
- secure bottle by placing head and one arm through shoulder strap - sitting diagonally
- Connect mask tubing to oxygen
CONNECT MASK
- Remove the dust cover on oxygen bottle.
- Check O-ring is present in mask connector.
- Line up the slot on the oxygen mask connector with the pin on ‘HI’ flow outlet and rotate to lock into place.
- SCOTT: Turn on/off control valve fully on (Anticlockwise)
INTEGRA: start oxygen flow slowly - listen for sound of oxygen
- place maske over nose and mouth and elastic strap over the head
- adjust straps
- gently squeeze metal band
- check no kinks in tubing
- Observe passenger’s condition and select flow rate according to needs of person being treated.
- Monitor oxygen bottle pressure, with gauge facing crew member.
14.Turn off when no longer required.
Precautions of Oxygen Bottle
Precautions
• Prepare out of sight of passenger
• Do not drop or bump oxygen bottle
• Do not handle oxygen bottle or mask with greasy hands
• Do not let the pressure fall below 50 psi, unless it is an emergency
situation
• Do not confuse light weight bottle with volume of oxygen contained
• Scott: ‘HI’ and ‘LO’ outlet locations differ between models
• Integra: When in use, ensure On/Off knob is turned completely ‘ON’
• Brief an Able-Bodied Person (ABP) to assist and monitor the
passenger’s condition. Never leave the passenger unattended.
Consideration and After use of Oxygen bottle
Considerations
Scott: In an emergency, oxygen masks can be inserted into Hi. and LO flow outlets to deliver oxygen to two people at once
After Use
- Reattach oxygen mask stowage pouch.
- Restow oxygen bottle in brackets.
- Captain will issue Cabin Manager (CM) an ‘OXY USED’ tag which is to be attached to the unserviceable/used oxygen bottle.
- Dispose of oxygen mask and tubing.
Operation of PBE
Operation
- Open box by lifting latch marked ‘Lift’.
- Remove PBE from box.
- Grasp red strip with one hand and tear bag open along perforated
edge. - Remove PBE.
- Pull ring marked ‘PULL TO ACTUATE’ in direction indicated.
- Flow of oxygen will be heard. If there is no audible flow of oxygen, discard PBE and retrieve another.
- Widen neck seal and guide PBE over face and head.
- Pull PBE down until headband engages forehead.
- Ensure neck seal clear so tight seal can be maintained around
neck. - Pull PBE skirt down over shoulders and chest.
Removal
- Remove PBE away from fire or smoke.
- Brush hands through hair to break down oxygen build up.
Duration of PBE
Duration
Minimum: 15 minutes
Precaution of PBE
Precautions
- After pulling the ring marked ‘PULL TO ACTUATE’, there may be a short delay before the flow of oxygen can be heard
- Presence of strong irritating odours inside the PBE indicates seal is ineffective. Check the neck seal. If the condition persists or neck seal is torn move to a safe place and remove PBE
- Be careful when removing PBE as the generator at the back will be hot
- Guard against feeling of invincibility, PBE leaves the body exposed to heat and flames
- Verbal communications may not be easily audible. Adjust communications as required
- If wearing glasses, adjust them through PBE fabric
- Signs of smoke should be clear and fire extinguisher agent should be dissipated before removal of PBE.
After Use of PBE
After Use
- Place used PBE on galley bench until generator has cooled
Once PBE has cooled:
- Remove rubbish bag from lavatory waste bin and place PBE
inside waste bin. Shut waste bin door to ensure fire seal is
maintained
- Lock lavatory door. Monitor during flight
- Cabin Manager will advise captain how many PBE(s) were used and their location. Captain will record in Maintenance Log (VAGP-ENG-087)
- After landing, hand used PBE(s) to engineer.
Precaution and Consideration of Infant Seatbelt
Precautions
• Ensure seat belts are not twisted
• Under no circumstances is the adult to fasten their seat belt around both themselves and the infant
• The infant seat belt is the only piece of equipment permitted to secure an infant unless an approved CRS is used, refer Volume A4: Cabin Crew Policy and Procedures Manual, Section 10.18 - Child Restraint Systems.
Considerations
Shall only be used as an extension when all extension seat belts have been used. If this occurs, complete a Safety Report (VAGP-SS-006)
An infant seat belt can be used by a passenger who is using an extension seat belt.
Features and Duration of DME Tourch
Features
• Shock and water resistant
• High density beam
• Flash time reflects strength of battery condition and duration.
Duration
• Minimum: 30 min
• Maximum: 4 hrs.
Operation of DME Torch and After Use
Operation
(For emergency use only)
1. Remove from bracket.
2. Torch will illuminate automatically.
AFTER USE
Turn off by replacing in stowage or unscrewing end and separating two connectors.
Features of Air Lite Torch and Duration
Features
Water resistant.
Duration
Maximum: 4 hrs
Operation and After use of Air Lite Torch
Operation
- Remove from brackets.
- Torch will illuminate automatically.
After Use
Turn off by replacing in stowage or unscrewing end and removing battery.
What is Dangerous Goods
Dangerous Goods are articles or substances which are capable of posing a hazard to health, safety property or the environment when transported by air.
CC Immediate Actions when Dealing with dangerous Goods and Infection Waste
General
1. Do not touch item.
2. Identify item and passenger responsible.
3. Advise flight crew and other cabin crew of:
a. Any information detailed on the item.
b. Whether fumes are present.
c. A description of the fumes/smell.
d. The location of the item or area of cabin/galley affected by
fumes/smell.
4. Keep flight deck door closed if fumes/smoke present.
5. Adopt fire fighting roles, if required.
6. Obtain Dangerous Goods Kit and follow operating instructions as
outlined in Section 0.12 - Dangerous Goods Kit.
Actions to take when Fumes present in Cabin
Fumes Present
1. Keep flight deck door closed.
2. Relocate passengers.
3. Offer wet towels to passengers and advise to keep heads low.
4. Crew members don Protective Breathing Equipment (PBE).
5. Provide oxygen to passengers if fumes are causing irritation
6. Do not use water as it may spread the spillage and increase the rate
of fuming.
What to do if Mould/Powder is Present?
Dangerous Goods and Infectious Waste
Cover with dry cloth or blanket.
What does NITS stand for?
Nature of Emergency
Intended plain of Action
Time
Special Instructions
How long should Cabin Prep Take?
Apron. 20 minutes
NOTE:
If there is less than 20 minutes available for the cabin preparation, the Cabin Manager (CM) shall assess which duties should be carried out and brief cabin crew members. The Passenger Brief and securing areas shall be given priority during a Cabin Preparation. By omitting the ABP briefs and re-seating of passengers, the Cabin Preparation will take a minimum of 10-12 minutes to complete.
Primary Cabin Prep Signal
“This is the Captain, Cabin Manager report to the flight deck immediately.”
NOTE:
If for any reason the CM is not aware the Cabin Preparation signal was given, another crew member shall notify the CM immediately.
Cabin Prep
Whilst CM is receiving non-normal brief from captain, cabin crew member(s) shall:
• Return service carts, service trolleys and galley equipment to
stowage areas
• Secure all curtains open
• Turn cabin and galley lights to brightest setting - 1R
All crew to be aware of lighting settings.
• Obtain CP cards
• A crew member shall collect CP card and PA Handbook for the CM:
- 1R
• Check lavatory(ies) vacant and locked (where appropriate)
• If the emergency signal is given during a crew rest period, cabin
crew shall ensure the emergency signal has been received by those
on rest.
If time permits:
• Check passenger seat belts fastened
• Check crew rest areas vacant and locked (where appropriate).
Cabin Prep
Crew members are to complete ABP briefs as per exit and ELT/Raft
1 APB Per Door - Primary crew of Door
Overwing Exits
1 ABP/ext: 2L
ELT
1 ABP/ELT: 1L
Life Rafts
2 ABP/Raft: Primary Crew
Blocker (Ditching with life rafts only)
1ABP: 2R (AT Galley Entrance
Consideration of Briefing ABPs in Cabin Prep
• Ensure that the ABP is willing and able to help
• The ABP should be briefed in front of the exit/equipment stowage using clear, simple words and positive instructions
• ABP selection should be considered in the following order:
- Virgin Australia crew
- Other airline crew
- Military and police personnel
- Medical personnel and others dealing well with situation (possible ABPs can be asked to identify themselves via PA)
• Crew shall use the ABP Briefing Card as a reference
• Crew may use the Safety Instruction Card as a pictorial reference
• Only one task to be assigned to each ABP
• Consider briefing all passengers in the same block of seats for the
overwing exit with the required ABP brief
• Once briefed, confirm ABP’s understanding of the instructions given
• Re-secure passengers once moved and briefing has taken place.
Brace Signal
“This is the captain - brace, brace.”
TRUE OR FALSE:
When there is insufficient time prior to an emergency landing/ditching to conduct a Cabin Preparation, the Cabin Preparation signal and procedures are not required.
TRUE:
The flight crew may elect to brief the CM and crew members via interphone.
If directed by the flight crew to immediately notify passengers, the CM shall assess the actual time available and prioritise the most important safety information that passengers should know before an emergency landing/ditching:
• Advising passengers of the impending Brace PA by the captain
• Reminder to passengers of the brace positions and reference to the
Safety Instruction Card
• Location of the nearest exits
• Listen carefully to crew commands
• Stow personal handheld items.
Consideration should be given to:
- Whether normal pre-landing cabin duties have been completed
- Use of PAs already published in the PA Handbook which may be helpful
CC Immediate actions for Cracked Cabin Window
Cabin Crew Immediate Actions
- Reassure passenger.
- Inform captain and other crew members.
- Advise passenger that the captain has been informed.
- Relocate passenger(s), ensure seat belts are fastened, stow loose articles.
- Resume normal duties unless instructed by captain.
Regulatory Offences of Disruptive passengers
Regulatory Offences
- Boarding intoxicated or on drugs
- Interfering with a crew member
- Tampering with an aircraft, an aircraft component or item of equipment.
- Commits acts that threaten safety of aircraft, passengers and crew
• Offensive/disorderly behaviour, to the discomfort or distress of other passengers and or crew that may include:
- Threatening violence to the extent of possible damage \
- not following crew instructions
Power is granted to air crew during flight to make an arrest onboard. Arrest and restraint of a passenger is a serious outcome and shall only be used as a last resort.
Types of Disruptive Passengers
- disruptive
- unruly
- violent
Indication of Disruptive Passenger and Crew Actions
Disruptive Passenger:
• Loud, rude behaviour • No laws broken
• Disturbing to other
passengers and crew
Cabin Crew Action
• Speak calmly to the passenger, and listen to their problem
• Inform other crew members and Cabin Manager (CM) of the situation. CM should keep the captain informed
• Discontinue bar service if this is contributing to the problem
• Establish a neutral friendly relationship, remaining professional at all times
• Suggest alternative seating if others are being disrupted
• Exchange duties with another crew member if person has an irrational dislike for you.
What is an Unruly Passenger and Cabin Crew Actions
Unruly Passenger:
• Refusal to comply with regulations
• Continued abuse (verbal)
• Interference or non-compliance with crew member’s instructions
Cabin Crew Actions:
• Follow above actions ensuring CM and captain are aware of the current situation
• The captain may elect to turn on the fasten seat belt sign to assist in the control of the passenger
• Using the manifest, CM should address the passenger by name, asking for the offensive behaviour to stop
• Final warning should be given that further action will be taken if the situation is not rectified.
