Benefits Management Flashcards

(13 cards)

1
Q

What is benefits management?

A

Projects initiate change, to make change acceptable, and show value, benefits must be clearly presented.

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2
Q

What are the elements of a benefits management plan? (BMP)

A

Identification; Definition; Planning; Tracking; Realisation

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3
Q

What are the steps of the benefits management life cycle?

A
  1. Identify & quantify
  2. Value & Appraise
  3. Plan
  4. Realise
  5. Review results
  6. Review
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4
Q

What are the topics to consider when looking at benefits?

A

Transformative Impact
Ownership
Visibility
Benefits management capability
Benefits framework

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5
Q

3 activities/items for aligning benefits with strategic objectives?

A

Business case.
Benefits mapping.
Benefits identification and measurement.

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6
Q

It is very important to communicate project benefits to all stakeholders. What are methods of communication?

A

Workshops, roadshows, meetings, AGMs, emails, intranet updates, yammer, MS teams, report

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7
Q

It is very important to communicate project benefits to all stakeholders. What are communication styles?

A

Tone/language, authenticity with company branding and values and mission statement of company. Are there any accepted company-wide communcation methods?

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8
Q

What are benefits?

A

Quantifiable & measurable improvements resulting from completion of deliverables that are accepted, utilised and perceived as positive by stakeholders.

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9
Q

What is the purpose of step 1 of the benefits management process: Identification?

A

If benefits are not identified, they cannot be managed.
Ensures the project is worthwhile and justified by identifying benefits.

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10
Q

What is the purpose of step 2 of the benefits management process: Definition?

A

Makes sure the benefits are clearly understood.
Allows the PM to identify what benefits are realistic.
Defines how the benefits will be measured/tracked.
Defines roles and responsibilities for benefits.

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11
Q

What is the purpose of step 3 of the benefits management process: Planning?

A

Captures baseline measurements and agree targets.
Sets the timeline for delivering the benefits.
Allows impact of any changes in the project on benefits to be assessed.

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12
Q

What is the purpose of step 4 of the benefits management process: Tracking?

A

Helps to identify if any changes are needed in the project to ensure outputs still deliver benefits.

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13
Q

What is the purpose of step 5 of the benefits management process: Realisation?

A

Makes sure business embeds/realises the benefits.
Long-term management may be needed as benefits often realised post-project.
Makes sure business doesn’t fall back on ‘old way of doing things’ and accepts changes.

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