BMGT Flashcards by notpearl abare

Q

is the key component in designing a system

A

Capacity

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Q

the upper limit or ceiling on the load that an operating unit can handle

A

Capacity

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Q

Goal of strategic capacity planning

A

long term supply capabilities = predicted level of long term demand

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Q

Key questions in capacity planning

A

What kind of capacity is needed?
How much is needed to match demand?
When is it needed?

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Q

The maximum output rate or service capacity an operation, process, or facility is designed for

A

Design Capacity

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Q

Design capacity minus allowances such as personal time and maintenance

A

Effective Capacity

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Q

to minimize the gap between design capacity and effective capacity

A

Objecive

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Q

the capability of an organization to produce an item at an acceptable profit

A

Manufacturability

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Q

the capability of an organization to provide a service at an acceptable cost or profit

A

Serviceability

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Q

A strategy of producing basically standardized goods or services, but incorporating some degree of customization in the final product or service

A

Mass Customization

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Q

The process of producing, but not quite completing, a product or service until customer preferences are known

A

Delayed Differentiation

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Q

Extent to which there is an absence of variety in a product, service, or process

A

Standardization

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Q

Products are made in large quantities of identical items

A

Standardization

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Q

Every customer or item processed receives essentially the same service

A

Standardization

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Q

Demand, development and production cost, potential profit, technical analysis, capacity req., skills needed, fit with mission.

A

Feasibility Analysis

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Q

A form of standardization in which component parts are grouped into modules that are easily replaced or interchanged

A

Modular Design

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Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Demand, development and production cost, potential profit, technical analysis, capacity req., skills needed, fit with mission.

A

Feasibility Analysis

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Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Weight alternative processes in terms of cost, resources, profit, quality

A

Process Specifications

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Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Changes are made or project is abandoned

A

Design Review

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Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Promotion

A

Product Introduction

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Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

What’s needed to meet customer wants

A

Product Specifications

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Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Few units are made to find problems with the product or process

A

Prototype Development

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Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Determine customer acceptance. If unsuccessful return to design-review

A

Market Test

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Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Based on feedback changes may be made

A

Follow-up Evaluation

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Bringing design and manufacturing engineers together early in the design phase

Concurrent Engineering

The designing of products that are compatible with an organization’s abilities

Design for Manufacturing

ease of fabrication and/or assembly

Manufacturability

it has important implication for cost, productivity and quality

Manufacturability

When products have a high degree of similarity in features and components, a part can be used in multiple products

Component Commonality

Something that is done to, or for, a customer

Service

The facilities, processes , and skills need to provide a service

Service Delivery System

The combination of goods and services provided to a customer

Product Bundle

The physical resources needed to perform the service, accompanying goods, and the explicit (core features) and implicit (ancillary features) services included

Service Package

Begins with a choice of service strategy, which determines the nature and focus of the service, and the target market

Service Design

A method used in service design to describe and analyze a proposed service

Service Blueprint

5 Design Consideration LECHE

Legal Ethics Cultural Factor Human Factor Environmental Factor

Dismantling and inspecting a competitors product to discover product improvements.

Reverse Engineering

The key issues in capacity planning

what kind of capacity is needed, how much is needed, and when it is needed.

_______________ can adversely affect the overall capacity of a system.

One or more constraints

Capacity increases can only be achieved by

loosening those constraints

Degree to which the system can be adjusted to changes in processing requirements

Process Flexibility

Linking key product or service requirements to process capabilities

Product and Service Profiling

The mix of equipment and labor that will be used by the organization

Capital Intensity

Refers to deciding on the way production of goods or services will be organized

Process Selection

One principle of particular interest here is waste reduction

Lean Process Design

variance reduction in workload over the entire process to achieve level production and thereby improve process flow

Lean Process Design

Reduction of steps or set of activities for a product or service to be completed

Lean Process Design

Machinery that has sensing and control devices that enable it to operate automatically.

Automation

The discovery and development of new or improved products, services, or processes for producing or providing them

Technology Innovation

The application of scientific discoveries to the development and improvement of products and services and operations processes.

Technology

Process choice is

demand driven

is a function of expected demand volume and the degree of customization that will be needed

Process Type

is critical in a product-focused system, whereas managing is critical in a process focused system.

Process Design

refers to the configuration of departments, work centers, and equipment, with particular emphasis on movement of work (customers or materials) through the system

Facility Layout

A layout that uses standardized processing operations to achieve smooth, rapid, high volume flow

Product Layout

Layout that can handle varied processing requirements

Process Layout

Layout in which the product or project remains stationary, and workers, materials, and equipment are moved as needed

Fixed Position Layout

A layout that combines these three basic layout types

Combination Layout

Process of assigning asks to workstations in such a way that the workstations have approximately equal time requirements

Line Balancing

The maximum time allowed t each workstation to complete its set of tasks on a unit

Cycle Time

Pertains to product as well as process design

Rebust Design

Increases designer’s productivity

Computer Aided Design

Directly provides information to manufacturing (dimensions. Material-BOM)

Computer Aided Design

Perform analysis: engineering, costs Shortens time-to-market

Computer Aided Design

Design that focuses on reducing the number of parts in a product and on assembly methods and sequence

Design for Assembly

The essence of an organization is

the goods and services it offers

Reasons for and Design and Redesign ESP CCT

Economic Social Demographic Political, Liability or Legal Competitive Cost or Availability Technological

IDEA GENERATION - SUPPLY CHAIN BASED

Supplier > Employees > Distributor > Customer

IDEA GENERATION - COMPETITOR BASED

Studying how competitors operates and its product and services Reverse Engineering

8 DETERMINANTS OF EFFECTIVE CAPACITY

Facilities Product and Service Factor Process Factor Human Factor Policy Factor Operational Factor Supply Chain External Factor

DETERMINANTS OF EFFECTIVE CAPACITY Uniformity has higher output rate

Product and Service Factor

DETERMINANTS OF EFFECTIVE CAPACITY size and provision for expansion

Facilities

DETERMINANTS OF EFFECTIVE CAPACITY Transportation cost, labor supply, distance to market, energy source etc

Facilities

DETERMINANTS OF EFFECTIVE CAPACITY Ouput that doesn't meet the standards will have a slower rate of ouput

Process Factor

An operation in a sequence of operations whose capacity is lower than that of the other operations.

Bottleneck

T or F Your capacity is as good as the bottleneck

True

is something that limits the performance of a process or system in achieving its goals.

Constraint

Types of Selections Very High Flexibility; Low or very low volume

Job Shop

Types of Selections repair shop and emergency room

Job Shop

Types of Selections Moderate Flexibility; Moderate Volume

Batch

Types of Selections commercial bakery and classroom lecture

Batch

Types of Selections Low Flexibility and High Volume

Repetitive

Types of Selections Assembly line and automatic car wash

Repetitive

Types of Selections Very Low Flexibility; Very High Volume

Continuous

Types of Selections Petroleum refining and water treatment

Continuous

Objective of Layout Design

facilitate smooth flow of work, material, and information through the system.