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1st Year - First Sem (Finals) > BMGT > Flashcards

BMGT Flashcards

1
Q

is the key component in designing a system

A

Capacity

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2
Q

the upper limit or ceiling on the load that an operating unit can handle

A

Capacity

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3
Q

Goal of strategic capacity planning

A

long term supply capabilities = predicted level of long term demand

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4
Q

Key questions in capacity planning

A
  1. What kind of capacity is needed?
  2. How much is needed to match demand?
  3. When is it needed?
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5
Q

The maximum output rate or service capacity an operation, process, or facility is designed for

A

Design Capacity

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6
Q

Design capacity minus allowances such as personal time and maintenance

A

Effective Capacity

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7
Q

to minimize the gap between design capacity and effective capacity

A

Objecive

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8
Q

the capability of an organization to produce an item at an acceptable profit

A

Manufacturability

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9
Q

the capability of an organization to provide a service at an acceptable cost or profit

A

Serviceability

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10
Q

A strategy of producing basically standardized goods or services, but incorporating some degree of customization in the final product or service

A

Mass Customization

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11
Q

The process of producing, but not quite completing, a product or service until customer preferences are known

A

Delayed Differentiation

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12
Q

Extent to which there is an absence of variety in a product, service, or process

A

Standardization

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13
Q

Products are made in large quantities of identical items

A

Standardization

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14
Q

Every customer or item processed receives essentially the same service

A

Standardization

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15
Q

Demand, development and production cost, potential profit, technical analysis, capacity req., skills needed, fit with mission.

A

Feasibility Analysis

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16
Q

A form of standardization in which component parts are grouped into modules that are easily replaced or interchanged

A

Modular Design

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17
Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Demand, development and production cost, potential profit, technical analysis, capacity req., skills needed, fit with mission.

A

Feasibility Analysis

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18
Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Weight alternative processes in terms of cost, resources, profit, quality

A

Process Specifications

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19
Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Changes are made or project is abandoned

A

Design Review

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20
Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Promotion

A

Product Introduction

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21
Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

What’s needed to meet customer wants

A

Product Specifications

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22
Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Few units are made to find problems with the product or process

A

Prototype Development

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23
Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Determine customer acceptance. If unsuccessful return to design-review

A

Market Test

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24
Q

PHASES IN PRODUCTS DESIGN & DEVELOPMENT

Based on feedback changes may be made

A

Follow-up Evaluation

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25
Q

Bringing design and manufacturing engineers together early in the design phase

A

Concurrent Engineering

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26
Q

The designing of products that are compatible with an organization’s abilities

A

Design for Manufacturing

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27
Q

ease of fabrication and/or assembly

A

Manufacturability

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28
Q

it has important implication for cost, productivity and quality

A

Manufacturability

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29
Q

When products have a high degree of similarity in features and components, a part can be used in multiple products

A

Component Commonality

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30
Q

Something that is done to, or for, a customer

A

Service

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31
Q

The facilities, processes , and skills need to provide a service

A

Service Delivery System

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32
Q

The combination of goods and services provided to a customer

A

Product Bundle

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33
Q

The physical resources needed to perform the service, accompanying goods, and the explicit (core features) and implicit (ancillary features) services included

A

Service Package

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34
Q

Begins with a choice of service strategy, which determines the nature and focus of the service, and the target market

A

Service Design

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35
Q

A method used in service design to describe and analyze a proposed service

A

Service Blueprint

36
Q

5 Design Consideration

LECHE

A

Legal
Ethics
Cultural Factor
Human Factor
Environmental Factor

37
Q

Dismantling and inspecting a competitors product to discover product improvements.

A

Reverse Engineering

38
Q

The key issues in capacity planning

A

what kind of capacity is needed, how much is needed, and when it is needed.

39
Q

_______________ can adversely affect the overall capacity of a system.

A

One or more constraints

40
Q

Capacity increases can only be achieved by

A

loosening those constraints

41
Q

Degree to which the system can be adjusted to changes in processing requirements

A

Process Flexibility

42
Q

Linking key product or service requirements to process capabilities

A

Product and Service Profiling

43
Q

The mix of equipment and labor that will be used by the organization

A

Capital Intensity

44
Q

Refers to deciding on the way production of goods or services will be organized

A

Process Selection

45
Q

One principle of particular interest here is waste reduction

A

Lean Process Design

46
Q

variance reduction in workload over the entire process to achieve level production and thereby improve process flow

A

Lean Process Design

47
Q

Reduction of steps or set of activities for a product or service to be completed

A

Lean Process Design

48
Q

Machinery that has sensing and control devices that enable it to operate automatically.

A

Automation

49
Q

The discovery and development of new or improved products, services, or processes for producing or providing them

A

Technology Innovation

50
Q

The application of scientific discoveries to the development and improvement of products and services and operations processes.

A

Technology

51
Q

Process choice is

A

demand driven

52
Q

is a function of expected demand volume and the degree of customization that will be needed

A

Process Type

53
Q

is critical in a product-focused system, whereas managing is critical in a process focused system.

A

Process Design

54
Q

refers to the configuration of departments, work centers, and equipment, with particular emphasis on movement of work (customers or materials) through the system

A

Facility Layout

55
Q

A layout that uses standardized processing operations to achieve smooth, rapid, high volume flow

A

Product Layout

56
Q

Layout that can handle varied processing requirements

A

Process Layout

57
Q

Layout in which the product or project remains stationary, and workers, materials, and equipment are moved as needed

A

Fixed Position Layout

58
Q

A layout that combines these three basic layout types

A

Combination Layout

59
Q

Process of assigning asks to workstations in such a way that the workstations have approximately equal time requirements

A

Line Balancing

60
Q

The maximum time allowed t each workstation to complete its set of tasks on a unit

A

Cycle Time

61
Q

Pertains to product as well as process design

A

Rebust Design

62
Q

Increases designer’s productivity

A

Computer Aided Design

63
Q

Directly provides information to manufacturing (dimensions. Material-BOM)

A

Computer Aided Design

64
Q

Perform analysis: engineering, costs

Shortens time-to-market

A

Computer Aided Design

65
Q

Design that focuses on reducing the number of parts in a product and on assembly methods and sequence

A

Design for Assembly

66
Q

The essence of an organization is

A

the goods and services it offers

67
Q

Reasons for and Design and Redesign

ESP CCT

A

Economic
Social Demographic
Political, Liability or Legal
Competitive
Cost or Availability
Technological

68
Q

IDEA GENERATION - SUPPLY CHAIN BASED

A

Supplier > Employees > Distributor > Customer

69
Q

IDEA GENERATION - COMPETITOR BASED

A

Studying how competitors operates and its product and services

Reverse Engineering

70
Q

8 DETERMINANTS OF EFFECTIVE CAPACITY

A

Facilities
Product and Service Factor
Process Factor
Human Factor
Policy Factor
Operational Factor
Supply Chain
External Factor

71
Q

DETERMINANTS OF EFFECTIVE CAPACITY

Uniformity has higher output rate

A

Product and Service Factor

72
Q

DETERMINANTS OF EFFECTIVE CAPACITY

size and provision for expansion

A

Facilities

73
Q

DETERMINANTS OF EFFECTIVE CAPACITY

Transportation cost, labor supply, distance to market, energy source etc

A

Facilities

74
Q

DETERMINANTS OF EFFECTIVE CAPACITY

Ouput that doesn’t meet the standards will have a slower rate of ouput

A

Process Factor

75
Q

An operation in a sequence of operations whose capacity is lower than that of the other operations.

A

Bottleneck

76
Q

T or F

Your capacity is as good as the bottleneck

A

True

77
Q

is something that limits the performance of a process or system in achieving its goals.

A

Constraint

78
Q

Types of Selections

Very High Flexibility; Low or very low volume

A

Job Shop

79
Q

Types of Selections

repair shop and emergency room

A

Job Shop

80
Q

Types of Selections

Moderate Flexibility; Moderate Volume

A

Batch

81
Q

Types of Selections

commercial bakery and classroom lecture

A

Batch

82
Q

Types of Selections

Low Flexibility and High Volume

A

Repetitive

83
Q

Types of Selections

Assembly line and automatic car wash

A

Repetitive

84
Q

Types of Selections

Very Low Flexibility; Very High Volume

A

Continuous

85
Q

Types of Selections

Petroleum refining and water treatment

A

Continuous

86
Q

Objective of Layout Design

A

facilitate smooth flow of work, material, and information through the system.

1st Year - First Sem (Finals) (2 decks)

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