Bolded terms final Flashcards

(39 cards)

1
Q

safety culture

A

attitudes, beliefs, perceptions and values that employees and organizations share in relation to safety

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2
Q

Team

A

number of people who work together toward a common goal; teams have a defined membership.

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3
Q

Group

A

people who merely have something in common with other members.

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4
Q

Groupthink

A

a mode of thinking that people engage in when they are deeply involved in a cohesive ingroup, when the members’ strivings for unanimity override their motivation to realistically appraise alternative courses of action

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5
Q

normalization of deviance

A

even though behaviors clearly violate safety rules, people within an organization become accustomed to them if they do not immediately cause a catastrophic failure

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6
Q

Total System Design

A

a comprehensive and integrated design is developed for an entire system rather than focusing on individual components or subsystems in isolation.

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7
Q

Crew Resource Management

A

training flight crews to reduce “pilot error” by enhancing team aspects of flight operations, including interpersonal communication, leadership, situation awareness, and decision making

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8
Q

Hazard

A

is something that can potentially cause harm to a person or damage property

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9
Q

Risk

A

is the probability that a hazard will cause harm or damage

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9
Q

Risk analysis

A

estimation of consequences associated with particular errors

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10
Q

The Premortem Strategy

A

a decision-making technique that aims to identify potential problems and risks before a project is implemented.

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11
Q

mental contrasting

A

imagining the obstacles that may prevent you from reaching your goal

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12
Q

cognitive reframing

A

viewing something from a different perspective, or in a different context

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13
Q

prospective hindsight

A

considering a future outcome as if it has already happened, and conceiving of (and generating explanations for) the events that led up to it

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14
Q

Peltzman effect

A

hypothesized tendency for people to react to a driving safety regulation by increasing other risky behaviour, offsetting some or all of the benefit of the regulation

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15
Q

Risk Homeostasis Theory

A

the degree of risk-taking behavior, and the magnitude of loss due to accidents and lifestyle-dependent disease are maintained over time–unless target risk level changes

16
Q

Target risk level

A

level of risk a person accepts to maximize overall expected benefit from an activity

17
Q

Shared Space

A

complete streets where all people i.e. those who drive cars, ride bikes, walk or other share the streets to get where they are going

18
Q

Anthropometry

A

measurement of human body and its biomechanical characteristics

19
Q

carpal tunnel syndrome

A

inflammation and swelling in the tendons that run through the narrow carpal tunnel in the wrist, compressing the median nerve; causes pain, numbness, and tingling in the fingers

20
Q

Universal design

A

The design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.

21
Q

equitable use

A

can be used by people having diverse abilities

22
Q

flexibility in use

A

accommodates a range of individual preferences and abilities

23
Q

simple and intuitive use

A

easy to understand, despite user’s experience, knowledge, language skills, or concentration level

24
perceptible information
necessary information is communicated to the user, regardless of ambient conditions or sensory abilities
25
Tolerance for error
minimizes hazards and adverse consequences of accidental/unintended actions
26
size and space for approach and use
user is not restricted by body size, posture, or mobility
27
SRK model
relates behavior to level of cognitive processing
28
The systems approach
A means of understanding the structure and function of a complex system by describing and explaining the interaction of its components, and the system’s role within an environment, at all different levels of analysis. It is a sociotechnical approach that characterizes the interaction between people and technology in workplaces.
29
Physical devices & Physical ergonomics
the design & the immediate environment
30
Individual Behaviour
the actor
31
Team & group Behaviour
the interpersonal context
32
Organizational & management Behaviour
structure and supervision
33
Legal & Regulatory Rules
laws and rules
34
Societal & Cultural Pressures
the larger social context
35
iatrogenic injury
caused by a physician or other health-care provider
36
skill-based behavior
ability to carry out a task; knowing how to do something
37
rule-based behavior
ability to match context and problem; knowing what to do
38
knowledge-based behavior
use stored knowledge, analytical abilities to solve novel or unfamiliar problem