BSHS 441 Complete Class Flashcards

(24 cards)

1
Q

BSHS 441 Complete Class

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A

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2
Q

BSHS 441 Week 1 DQ 1

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Define the following terms and describe the role of the human services worker in regard to each function; provide an example of how each might be used:

(1) Advocacy
(2) Mediation
(3) Arbitration
(4) Med-arb

A

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3
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BSHS 441 Week 1 DQ 2

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Describe three ethical issues involved when taking the role of mediator and give examples of each.

A

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4
Q

BSHS 441 Week 1 DQ 3

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Identify three areas of interest for which you might wish to advocate or three areas for which you would like to know more about how advocacy works.

A

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5
Q

BSHS 441 Week 2 DQ 1

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Give short examples of how the following types of persons would act in a conflict situation:

(1) Avoider
(2) Accommodator
(3) Competitor
(4) Compromiser
(5) Collaborator

A

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6
Q

BSHS 441 Week 2 DQ 2

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Please describe your personal style of conflict resolution.

A

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7
Q

BSHS 441 Week 2 DQ 3

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Contrast an interest-based negotiation with a power-and-rights-based negotiation.

A

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8
Q

BSHS 441 Week 2 Individual Mediation and Advocacy Literature Review

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Visit at least three websites and explore the information available linking mediation and advocacy to human services.

Refer to the website. http://www.mediate.com/articles/boskey.cfm

Submit a summary of your review.

A

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9
Q

BSHS 441 Week 3 DQ 1

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Describe Win-Win negotiation and provide an example.

A

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10
Q

BSHS 441 Week 3 DQ 2

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Define BATNA and provide an example.

A

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11
Q

BSHS 441 Week 3 DQ 3

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Compare and contrast mediation with groups and mediation with individuals.

A

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12
Q

BSHS 441 Week 3 Individual Challenges of Being an Advocate and Neutral Facilitator (Mediator) Paper

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Write a 1- to 2-page paper in which you explore the ethical, moral, and legal challenges of potential dual relationships as an advocate or mediator. Please be clear that this is not a paper on the challenges of merely serving in the role as an advocate or mediator but the challenges inherent in serving simultaneously in the roles of both an advocate and a mediator

A

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13
Q

BSHS 441 Week 3 Learning Team Summary of Interview With Social Service Agency Representative on Their Use of Advocacy

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Submit your summary for review and comments. Please look at the Week 2 section of the syllabus and see what was required for the interviews of advocates in social service agencies which all individuals needed to have done. As a team, summarize these interviews - reporting on similarities, differences and trends – and it should not be a mere paste-up of all the interviews. It should a 5-6 page paper, done in APA format with sections as follows: Introduction, Brief Summary of Interviews, Similarities, Differences, Trends, and Conclusion. Also, please include a Reference Page upon which all the interviews need to be listed, providing the name of the person interviewed, her/his title, the student interviewer’s name, where/how the interview was conducted and the interview date. This same format is the requirement for the Mediator and Lobbyist Interview Summaries in Weeks 4 and 5.

A

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14
Q

BSHS 441 Week 4 DQ 1

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How would you, as a mediator, approach Assignment 4A, “Gun Prohibition Case,” at the end of Chapter 4 in Conflict Resolution for the Helping Professions? Outline a plan for conducting the mediation and avoiding pitfalls.

A

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15
Q

BSHS 441 Week 4 DQ 2

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Describe how you would arrange the physical environment for a mediation involving the case described in Assignment 6A, at the end of Chapter 6 in Conflict Resolution for the Helping Professions.

A

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16
Q

BSHS 441 Week 4 DQ 3

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How does a human services worker integrate the use of mediation, or third party neutrality, when he or she also serves as an advocate for the client and is an employee of the agency?

A

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17
Q

BSHS 441 Week 4 Individual Concepts and Terms Quiz

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A

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18
Q

BSHS 441 Week 4 Individual Literature Review Paper

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Write a 2- to 3-page paper expanding on the literature review submitted in Week Two.

Explore the existing integration of mediation and advocacy within a human services agency on a national and/or international level.

A

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19
Q

BSHS 441 Week 4 Learning Team Summary of Interview With a Social Service Agency on Their Use of Mediation

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Submit your summary to the instructor for review and comments. Please look at the Week 2 section of the syllabus and see what was required for the interviews of advocates in social service agencies which all individuals needed to have done. As a team, summarize these interviews - reporting on similarities, differences and trends – and it should not be a mere paste-up of all the interviews. It should a 5-6 page paper, done in APA format with sections as follows: Introduction, Brief Summary of Interviews, Similarities, Differences, Trends, and Conclusion. Also, please include a Reference Page upon which all the interviews need to be listed, providing the name of the person interviewed, her/his title, the student interviewer’s name, where/how the interview was conducted and the interview date.

A

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20
Q

BSHS 441 Week 5 DQ 1

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Who holds the power for creating social change within the social service industry? Support your answer.

A

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21
Q

BSHS 441 Week 5 DQ 2

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In your opinion, what are the 10 most critical issues challenging the human services agencies today? Rank them from 1-10 in order of importance.

A

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22
Q

BSHS 441 Week 5 DQ 3

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Choose one of the 10 issues from your answer to DQ #14 and describe what might create substantive change for the better. How might you, as an advocate, contribute to that change? (Review your textbook and research for ideas about the many ways to be an advocate for change.)

A

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23
Q

BSHS 441 Week 5 Learning Team Summary of Interview With a Social Services Lobbyist

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Submit your summary of the team members’ lobbyist interviews to the instructor for review and comments. Please look at the Week 2 section of the syllabus and see what was required for the interviews of advocates in social service agencies which all individuals needed to have done.

A

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24
Q

BSHS 441 Week 5 Learning Team Use of Mediation Within an Agency Setting Presentation

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Create a 30- to 45-minute presentation on the use of mediation in an agency setting. There should be 20 – 25 slides.

Include your Internet search findings, interviews with advocates, mediators and lobbyists and summarize with a brief lecture on the future of mediation and advocacy in this country and the role of the human services worker in these processes.

A

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