Bus & Finance Test 2 Flashcards
(119 cards)
The instructions that the student has to follow while in a cooperative work experience program are framed by the:
Training station supervisor
Cooperative education coordinator
Placement department coordinator
Soft skills counselor
Cooperative education coordinator
The cooperative education coordinator has all the responsibility to frame instructions that the student should follow. This should be done keeping in mind the requirements of the employer as well as what benefits are expected from it for the student.
People are motivated by needs. The good business person will consider the other person’s needs. Abraham Maslow produced a hierarchy of needs for humans. According to Maslow the most basic needs are which of the following?
safety and security
physiological
social
esteem and status
physiological
Maslow considered the most basic needs to be physiological. These needs include the things necessary for survival such as air, water, food, sleep and shelter.
In which of the following storage medium can records that need alteration to keep them up to date be stored today?
punched cards
hard disk
CD-ROM
DVD
hard disk
If a record needs to be altered repeatedly it has to be stored on a medium that allows both read as well as write capabilities. Also the technology should be current for the best result. Hence, the appropriate answer would be a hard disk.
A high school student gets an opportunity to observe first hand what is done by the operations manager of a local supermarket. Which of the following would describe this?
Career Research
Internship
Job Shadowing
Job Observation
Job Shadowing
Job Shadowing is an academically motivating activity designed to give children the unique opportunity of an up-close look at the world of work. This helps them make appropriate choices and answer the question, “Why do I have to learn this?”
When writing a business memo the heading segment should include all but which of the following?
readers’ names and job titles
writer’s name and job title
date
action desired
action desired
This is not part of the heading segment in a properly written memo. The heading segment should include all of the other choices and the subject (what the memo is about, briefly)
The capacity of a communication device to convey information effectively is called:
efficiency
productivity
channel richness
organizational communication
channel richness
The capacity of a communication channel to convey information effectively is called channel richness. Face-to-face communication is the most effective.
The strategies to teach a student with special needs are contained in the
Disciplinary record
Medical needs report
Assessment Record
Individualized Education Plan
Individualized Education Plan
The Individualized Education Plan is a special record created with the help of medical professionals, parents and other faculty which contains the strategies that are to be used while teaching the student.
Which word would you NOT use to describe an accomplishment on a resume?
Coordinated.
Constructed.
Trained.
Attempted.
Attempted
Attempted is a weak verb. When creating a resume, it is important to use strong, specific verbs. The other answers are appropriate.
Which of the following sentences is correct?
Its not its most reliable product.
It’s not it’s most reliable product.
It is not it’s most reliable product.
It’s not its most reliable product.
It’s not its most reliable product.
It’s is a contraction for it is or it has. Its is a possessive pronoun. If there is any doubt whether to use its or it’s in a particular context, try substituting the words it is or it has. If the substitution doesn’t make sense, use the (apostrophe-free) possessive pronoun its.
Negotiation is a rapidly growing technique for handling conflict. The type of negotiating in which a solution is reached that enhances both parties and produces high joint benefits is which of the following?
distributive bargaining
integrative bargaining
mediation
one-sided bargaining
integrative bargaining
Integrative bargaining is a situation in which negotiators reach a solution that enhances both parties and produces high joint benefits. Each party looks out for its own interests, with the focus shifting to problem solving from reducing demands to expanding the pool of resources.
Complexity communication is presented as an integrated process for improving the effectiveness of communication. It is based on three behaviors. Of the following, which one is not one of these behaviors?
critical language
critical listening
critical questioning
critical thinking
critical language
Complexity communication leads to collective mindfulness. It is based on three behaviors: critical listening, critical questioning, and critical thinking. “Critical” in this sense has roughly the same meaning as analytical.
The sender, feedback, message, and receiver make up which of the following?
Communication type.
Communication channel.
Communication environment.
Communication process model.
Communication process model There are four components in the communication process model. The sender and receiver communicate the message. Barriers may block communication.
In a file management system which of the following would be the first step?
Determine what records are most important
Conduct a records inventory
Develop a file plan and filing procedures
Develop recordkeeping requirements
Determine what records are most important
The keys to good filing practices are filing only what is necessary to file, filing it in a way that facilitates access and disposition and doing it consistently. This ensures records can be accessed easily and reduces clutter.
To judge a class on a skill set that is essential, which of the following would be the best way for assessment?
Summative Assessments
Formative Assessments
Criterion-based Assessments
Normative Assessments
Criterion-based Assessments
In the case of a skill set that is essential a criterion-based assessment is the best as this judges if the person knows the required skills to the appropriate level. It will not allow a person to score a high grade just because the peer’s knowledge is worse.
In which of the following would call-back notes, follow-up reminders, maintenance reminders, or any other papers that require future action be filed?
Action File
Tickler File
Master File
Classic File
Tickler File
A tickler file is a collection of date-labeled file folders organized in a way that allows time-sensitive documents to be filed according to the future date on which each document needs action. Everyday the folder having the current date is retrieved from the tickler file and the required actions performed.
Describing job responsibilities should include ____ for a holistic interview.
General duties.
Specific tasks.
Job description.
Anecdotes.
Specific tasks.
A holistic interview is designed to learn about the whole employee. The question is meant to show the ability to problem solve. Giving specific information is better than listing general duties from a job description.
Which of the following is not a form of a grading scale used in educational institutions?
Nines System
Sevens System
Bell Curve Grading
Fourteens System
Fourteens System
The Sevens, Eights and Nines Systems give grades based on the marks attained by students. The Bell Curve Grading is based on a relative grading of students in a particular group. There is no grading system called the Fourteens System.
If an American investor wants to invest in a foreign company, what usually is the instrument used?
Dollar denominated stock
American Depository Receipt
Foreign currency deposit bond
Foreign mutual funds
American Depository Receipt
American Depository Receipts are stocks issued by U.S. depositary banks. Each ADR represents one or more shares of foreign stock or a fraction of a share. If you own an ADR, you have the right to obtain the foreign stock it represents.
Which of the following sentences is correctly punctuated?
The report is due today, the proposal is due tomorrow.
We will bill you unless you want to send a check today?
The study included; capital requirements, management, and personnel needs.
The instructions read, “In case of a problem, call the customer service representative.”
The instructions read, “In case of a problem, call the customer service representative.”
The instructions read, “In case of a problem, call the customer service representative.” is correctly punctuated. A comma is used to separate a quotation from the rest of the sentence.
A room temperature that is too high is a/an _____.
Capability barrier.
Appearance barrier.
Poor word choice.
Environmental barrier.
Environmental barrier.
The environmental barriers affect the environment of the receiver. Room temperature that is too high or too low will create an environmental barrier.
When an investor borrows money from a bank to invest in the stock market which of the following is he using?
Hedging
Leverage
Amortization
Reinvestment
Leverage
Buying stocks using borrowed money is referred to as leveraging. It gives investors a chance to make a higher profit though the loss that they would have to suffer also goes up by the same extent.
Letters and memos are Not useful when what is necessary?
Immediate feedback.
Communication.
Communication environment.
Complex ideas.
Correct answer: Immediate feedback Verbal communication is typically used when immediate feedback is necessary. Written communication in forms of email provide immediate feedback.
Which of the following would NOT be a factor of successful negotiation?
separating the people from the problem
inventing options for mutual gains
focusing on positions, not interests
insisting on objective criteria
focusing on positions, not interests
Negotiation can be thought of as a formal process or as a political process. Focusing on positions, not interests, is the opposite of what would be done in successful negotiation. You should focus on interest, not positions.
Why will a teacher want to contact members of various businesses around the school and know their views before designing a school curriculum?
The curriculum should be prepared so that students have the abilities which are actually required by the businesses where they will be employed.
The Management of all schools are required by legislature to have members of the business community around them.
Teachers are paid by the businesses as they want it easier for them to find new qualified employees to hire in the future.
The school’s students get opportunities for job shadowing when this is done.
The curriculum should be prepared so that students have the abilities which are actually required by the businesses where they will be employed.
A school curriculum should be relevant for its environment and reflect the future requirements that its students will need to have to be successful. Therefore, it is advisable to consult the local businesses to get an idea of the skills and knowledge that the students should have. This is especially important in the case of business education.