Busey Systems

Question 1

The Vault

Answer 1

Bank Intranet; containing forms, rates, policy, and procedure

Question 2

UKG/Ultipro

Answer 2

HR Timecard, Training, Evaluation and Benefits

Question 3

Xperience

Answer 3

Jack Henry system containing other Jack Henry programs

Question 4

Silverlake

Answer 4

Core system containing CIF, loan and other services information on customers

Question 5

Argo Keys Production

Answer 5

Platform system used for opening new accounts, account maintenance. change status of a debit card (active to hot/warm)

Question 6

Quick Assist

Answer 6

Debit card and ACH dispute system, set travel notifications, details on debit card transactions.

Question 7

Card@Once

Answer 7

Instant issue debit card system, change PIN

Question 8

jhaID Scan

Answer 8

Scan ID for customer

Question 9

Verafin

Answer 9

Collection of BSA questions and SAR’s

Question 10

4-Sight

Answer 10

System to retrieve and print a copy of statement that is mailed to the customer

Question 11

NADA

Answer 11

Website used to look up the value of items held as collateral for a personal loan (cars, RVs, trailers, motorcycles…)

Question 12

SpecOps

Answer 12

Self-service password reset tool

Question 13

LPQ/Meridian Link

Answer 13

Process retail loan applications and paperwork

Question 14

LPQ Demo Site

Answer 14

Demo/test site for LPQ to practice different loan types and train new lenders

Question 15

jhaEnterprise Workflow

Answer 15

System to process change of address requests and other workflow tasks.

Question 16

Synergy

Answer 16

Cold storage of old documents, statements…

Question 17

Banno

Answer 17

Online banking system

Question 18

Elan

Answer 18

Credit card information and applications for cards that are available to customers and payment acceptance

Question 19

Workflow Queue

Answer 19

Area where address changes and other items can be processed for customers

Question 20

Synapsys

Answer 20

Automates client relationship management, customer service and event tracking, sales, and marketing initiatives.

Question 21

ServiceNow

Answer 21

System used to create tickets for IT, security, facilities and banking equipment. contains a knowledge base on various IT related systems.

Question 22

Brand Cloud

Answer 22

System to order Busey logo items, business cards, letterhead, sales sheets, and service center tickets.