BUSINESS Flashcards
(144 cards)
FINANCIAL NEEDS
Give the 5 life stages and the financial needs to that stage
Childhood - limited needs
Adolescence - want to be more independent
Young Adult - looking to be more independent. Uni/car/going out etc
Middle age - support family, wedding, mortgage
Old age - less dependents, may want to downsize home
CREDIT UNIONS
What do the members of the credit union have?
The members have the right to vote
CREDIT UNIONS
define what a credit union is
a credit union is a financial institution that is charity based. They store money for the members
CREDIT UNIONS
give advantages and disadvantages of credit unions
Advantage - secure place to store the money
you’re a member not just customer
lower fees
better customer service
they are non-profit financial institutions
Disadvantage - savings only protected up to £85,000 anything over isn’t protected.
Lacks business drive of commercial banks.
must become a member to join
CREDIT UNIONS
give advantages and disadvantages of credit unions
Advantage - secure place to store the money
you’re a member not just customer
lower fees
better customer service
they are non-profit financial institutions
Disadvantage - savings only protected up to £85,000 anything over isn’t protected.
Lacks business drive of commercial banks.
must become a member to join
there are less ATM’s
FUNCTIONS OF MONEY
there are 4 functions of money, name these
unit of account
legal tender
store of value
means of exchange
FUNCTIONS OF MONEY
define unit of account
place a monetary value on goods/services
shows how much something is worth
FUNCTIONS OF MONEY
define legal tender
the recognized legal form of payment
coins and notes etc
FUNCTIONS OF MONEY
define means of exchange
money allows us to trade
FUNCTIONS OF MONEY
define store of value
allows us to use it in the future as money keeps its value
PLANNING EXPENDITURE
define what planning expenditure is
expenditure is money that is paid out
ROLE OF MONEY
what are the 6 factors to attitudes of money
PLCLEI
personal attitudes life stages culture life events external influences interest rates
DEFINE CREDIT RATING
credit rating is the score given to individuals on how likely they are to repay debts
DEFINE INTEREST RATES
the cost of borrowing money or the reward for saving money
DEFINE BANKRUPT
when individual or organisation legally states its inability to repay debts
DEFINE SOLVENT
the ability to meet day-today expenditure and repay any debts
METHODS OF PAYING
give 14 methods of paying and a brief explanation of each method
cash - notes and coins
debit card - card issued by banks to pay with, money is deducted from current account
credit card - allowing customers to delay payments
cheque - written order transferring money from one account to another
electronic transfer - payment transferred directly
direct debit - third party withdrawing money on set date
standing order - agreement with bank to transfer a sum of money on a set date
pre-paid card - money uploaded to a card and can be spent, the sum will be deducted
contactless card - cards with antennae allowing money to be transferred when it reaches a terminal
charge card - issued by financial institutions, customers can delay payment but must be paid in full
store card - retail outlet for customers so they can delay payments
mobile banking - carry out transactions using mobile devices
Bankers Automated Clearing Service (BACs. Faster Payment) - system allowing transfers from one account to another
Clearing House Automated Payment systems (CHAPS) - allows transfer of payments directly from one account to another
INTERACTING WITH CUSTOMERS
give the five ways of banks interacting with customers
branch, telephone, online, postal, mobile
METHODS OF PAYING
give an advantage and disadvantage to these methods of paying:
cash, debit card, credit card, cheque, electronic transfer, direct debit, standing order, pre-paid card, contactless card, charge card, store card. mobile banking, BACS and CHAPS.
cash - most wide form of paying but can be lost and stolen
debit card - no need to carry cash, used online but not accepted for small transactions
credit card - suitable for online transactions but interest is charged if not paid back in time
cheque - low risk form of payment but it is viewed as old fashioned
electronic transfer - no additional cost for transferring money but risk of loss of money if it’s set up wrong
direct debit - quick and easy to set up but payer determines how much is transferred making it hard for payee to budget
standing order - easy to set up and cancel but payments are continued to be paid unless cancelled
pre-paid card - can set a budget and no protection if its lost
contactless card - secure method to pay but still not widely accepted
charge card - reduces risk of debt but there is an annual fee
store card - short period of credit that’s interest free but only accepted in certain store
mobile banking - secure method but features are limited
BACS - no additional costs but limit is set on amount that can be transferred in one transaction
CHAPS - no limit on amount that can be transferred in single transaction but there’s a fixed charge
INTERACTING WITH CUSTOMERS
give an advantage of each method of banks interacting with customers
branch - additional services and advice telephone - no additional charges online - available 24/7, convenient postal - no technology is needed mobile - available 24/7, no additional charges
INTERACTING WITH CUSTOMERS
give a disadvantage of each method of banks interacting with customers
branch - restricted to opening times telephone - risk of fraud and theft online - risk of hacking and cyber crime, facilities limited postal - slow due to postal system mobile - risk of theft, hacking
CITIZENS ADVICE
What is the citizens advice?
an organisation ran by charity to help the community with a wide range of things
CITIZENS ADVICE
what do the citizens advice give advice on?
financial and non-financial issues
e.g. tax, benefits, court etc
CITIZENS ADVICE
Give an advantage of the citizens advice
its free
face-to-face, online, telephone, wide range of areas covered