Business Analysis Key Concepts

Question 1

_____ is a conceptual framework for business analysis. It encompasses what business analysis is and what it means to those performing business analysis tasks regardless of perspective, industry, methodology, or level in the organization.

Answer 1

The Business Analysis Core Concept Model™ (BACCM™) is a conceptual framework for business analysis. It encompasses what business analysis is and what it means to those performing business analysis tasks regardless of perspective, industry, methodology, or level in the organization.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 461-464). International Institute of Business Analysis. Kindle Edition.

Question 2

What are the [6] core concepts in the BACCM?

Answer 2

The six core concepts in the BACCM are:

1. Change
2. Need
3. Solution
4. Stakeholder
5. Value
6. Context

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 466-467). International Institute of Business Analysis. Kindle Edition.

Question 3

Which of the six BACCM core concepts is the most important?

Answer 3

None of the BACCM core concepts are the most important.

Notes:

• No single concept holds greater importance or significance over any other concept.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Kindle Locations 469-470). International Institute of Business Analysis. Kindle Edition.

Question 4

_____ is the act of transformation in response to a need.

Answer 4

Change is the act of transformation in response to a need.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 485-486). International Institute of Business Analysis. Kindle Edition.

Question 5

_____ is a problem or opportunity to be addressed.

Answer 5

Need is a problem or opportunity to be addressed.

Notes:

• Needs can cause changes by motivating stakeholders to act.
• Changes can also cause needs by eroding or enhancing the value delivered by existing solutions.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 488-489). International Institute of Business Analysis. Kindle Edition.

Question 6

_____ is a specific way of satisfying one or more needs in a context.

Answer 6

Solution is a specific way of satisfying one or more needs in a context.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Kindle Locations 491-493). International Institute of Business Analysis. Kindle Edition.

Question 7

_____ is a group or individual with a relationship to the change, the need, or the solution.

Answer 7

Stakeholder is a group or individual with a relationship to the change, the need, or the solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 495-496). International Institute of Business Analysis. Kindle Edition.

Question 8

_____ is the worth, importance, or usefulness of something to a stakeholder within a context.

Answer 8

Value is the worth, importance, or usefulness of something to a stakeholder within a context.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2,1, Kindle Locations 499-500). International Institute of Business Analysis. Kindle Edition.

Question 9

_____ is the circumstances that influence, are influenced by, and provide an understanding of the change.

Answer 9

Context is the circumstances that influence, are influenced by, and provide an understanding of the change.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 507-508). International Institute of Business Analysis. Kindle Edition.

Question 10

The core concepts can be used by business analysts to ______.

Answer 10

The core concepts can be used by business analysts to consider the quality and completeness of the work being done.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 512-513). International Institute of Business Analysis. Kindle Edition.

Question 11

_____ refers to the broad and diverse sets of information that business analysts analyze, transform, and report.

Answer 11

Business analysis information refers to the broad and diverse sets of information that business analysts analyze, transform, and report.

Examples:

• elicitation results
• requirements
• designs
• solution options
• solution scope
• change strategy

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2., Kindle Locations 536-537). International Institute of Business Analysis. Kindle Edition.

Question 12

A ______ is a usable representation of a solution that focuses on understanding how value might be realized by a solution if it is built.

Answer 12

A design is a usable representation of a solution that focuses on understanding how value might be realized by a solution if it is built.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2, Kindle Locations 547-548). International Institute of Business Analysis. Kindle Edition.

Question 13

_____ is a system of one or more organizations and the solutions they use to pursue a shared set of common goals.

Answer 13

An enterprise is a system of one or more organizations and the solutions they use to pursue a shared set of common goals.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2, Kindle Locations 550-551). International Institute of Business Analysis. Kindle Edition.

Question 14

_____ is a proposal for doing or achieving something.

Answer 14

A plan is a proposal for doing or achieving something.

Notes:

• Plans describe a set of events, the dependencies among the events, the expected sequence, the schedule, the results or outcomes, the materials and resources needed, and the stakeholders involved.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2, Kindle Locations 558-559). International Institute of Business Analysis. Kindle Edition.

Question 15

_____ is a usable representation of a need.

Answer 15

A requirement is a usable representation of a need.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2, Kindle Locations 560-561). International Institute of Business Analysis. Kindle Edition.

Question 16

_____is the effect of uncertainty on the value of a change, a solution, or the enterprise.

Answer 16

Risk is the effect of uncertainty on the value of a change, a solution, or the enterprise.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2, Kindle Locations 563-564). International Institute of Business Analysis. Kindle Edition.

Question 17

Identify the [5] strategies for dealing with risk.

Answer 17

Strategies for dealing with risk include:

1. remove
2. avoid
3. mitigate
4. share
5. accept (or increase)

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2,Kindle Locations 565-567). International Institute of Business Analysis. Kindle Edition.

Question 18

Name the [4] classifications of requirements included in the BABOK requirements classification schema.

Answer 18

The classifications of requirements included in the BABOK requirements classification schema are:

• business requirements
• stakeholder requirements
• solution requirements
• transition requirements

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 569-571). International Institute of Business Analysis. Kindle Edition.

Question 19

_____ are statements of goals, objectives, and outcomes that describe why a change has been initiated.

Answer 19

Business requirements are statements of goals, objectives, and outcomes that describe why a change has been initiated.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 571-573). International Institute of Business Analysis. Kindle Edition.

Question 20

_____ describe the needs of stakeholders that must be met in order to achieve the business requirements.

Answer 20

Stakeholder requirements describe the needs of stakeholders that must be met in order to achieve the business requirements.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 574-576). International Institute of Business Analysis. Kindle Edition.

Question 21

_____ describe the capabilities and qualities of a solution that meets the stakeholder requirements.

Answer 21

Solution requirements describe the capabilities and qualities of a solution that meets the stakeholder requirements.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 577-579). International Institute of Business Analysis. Kindle Edition.

Question 22

Solution requirements can be divided into two sub-categories: _____ and _____.

Answer 22

Solution requirements can be divided into two sub-categories: functional and non-functional.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 580-586). International Institute of Business Analysis. Kindle Edition.

Question 23

______ describe the capabilities that the solution must have and the conditions the solution must meet to facilitate the change from the current state to the future state, but which are not needed once the change is complete.

Answer 23

Transition requirements describe the capabilities that the solution must have and the conditions the solution must meet to facilitate the transition from the current state to the future state, but which are not needed once the change is complete.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 587-590). International Institute of Business Analysis. Kindle Edition.

Question 24

______ describe the capabilities that a solution must have in terms of the behavior and information that the solution will manage.

Answer 24

Functional requirements describe the capabilities that a solution must have in terms of the behavior and information that the solution will manage.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 581-586). International Institute of Business Analysis. Kindle Edition.

Question 25

\_\_\_\_\_ do not relate directly to the behavior of functionality of the solution, but rather describe conditions under which a solution must remain effective or qualities that a solution must have.

Answer 25

**_Non-functional requirements (aka quality of service requirements)_** do not relate directly to the behavior of functionality of the solution, but rather describe conditions under which a solution must remain effective or qualities that a solution must have. International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 581-586). International Institute of Business Analysis. Kindle Edition.

Question 26

\_\_\_\_\_ is any individual with in-depth knowledge of a topic relevant to the business need or solution scope.

Answer 26

**_A domain subject matter expert_** is any individual with in-depth knowledge of a topic relevant to the business need or solution scope. Note: This role is often filled by people who may be end users or people who have in-depth knowledge of the solution such as managers, process owners, legal staff, consultants, and others. International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.3, Kindle Locations 627-629). International Institute of Business Analysis. Kindle Edition.

Question 27

\_\_\_\_\_ are stakeholders who directly interact with the solution.

Answer 27

**_End users_** are stakeholders who directly interact with the solution. International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.4, Kindle Location 630). International Institute of Business Analysis. Kindle Edition.

Question 28

\_\_\_\_\_ is any stakeholder who has specialized knowledge regarding the implementation of one or more solution components.

Answer 28

An **_implementation subject matter expert_** is any stakeholder who has specialized knowledge regarding the implementation of one or more solution components. Common Roles: * project librarian * change manager * configuration manager * solution architect * developer * database administrator * information architect * usability analyst * trainer * organizational change consultant. International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.5, Kindle Locations 632-633). International Institute of Business Analysis. Kindle Edition.

Question 29

\_\_\_\_\_ is responsible for the day-to-day management and maintenance of a system or product.

Answer 29

**_Operational support_** is responsible for the day-to-day management and maintenance of a system or product. Common Roles: * operations analyst * product analyst * help desk * release manager. International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Kindle Location 638). International Institute of Business Analysis. Kindle Edition.

Question 30

\_\_\_\_\_ are responsible for managing the work required to deliver a solution that meets a business need, and for ensuring that the project's objectives are met.

Answer 30

**_Project managers_** are responsible for managing the work required to deliver a solution that meets a business need, and for ensuring that the project's objectives are met. Common roles are: * project lead * technical lead * product manager * team leader. International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.7, Kindle Locations 642-644). International Institute of Business Analysis. Kindle Edition.

Question 31

A project manager balances what [6] project factors?

Answer 31

A project manager balances the following [6] factors: 1. **scope** 2. **schedule** 3. **budget** 4. **resources** 5. **risk** 6. **quality.** International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.7, Kindle Locations 643-644). International Institute of Business Analysis. Kindle Edition.

Question 32

\_\_\_\_\_ are responsible for the definition and enforcement of standards.

Answer 32

**_Regulators_** are responsible for the definition and enforcement of standards. Alternate roles are: * government * regulatory bodies * auditor. International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.8, Kindle Locations 645-646). International Institute of Business Analysis. Kindle Edition.

Question 33

\_\_\_\_\_ are responsible for initiating the effort to define a business need and develop a solution that meets that need.

Answer 33

**_Sponsors_** are responsible for initiating the effort to define a business need and develop a solution that meets that need. International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.9, Kindle Locations 650-651). International Institute of Business Analysis. Kindle Edition.

Question 34

Project sponsors perform what [3] activities.

Answer 34

Project sponsors: 1. **authorize the work to be performed** 2. **control the budget** 3. **control the scope** International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.9, Kindle Locations 651-652). International Institute of Business Analysis. Kindle Edition.

Question 35

The responsibilities of testers include [4] \_\_\_\_\_\_\_.

Answer 35

Responsibilities of testers: * **determining how to verify that the solution meets the requirements** * **conducting the verification process** * **ensure that the solution meets applicable quality standards** * **ensure the risk of defects or failures is understood and minimized.** International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.11, Kindle Locations 657-659). International Institute of Business Analysis. Kindle Edition.

Question 36

\_\_\_\_\_ is a stakeholder outside the boundary of a given organization or organizational unit.

Answer 36

**_A supplier_** is a stakeholder outside the boundary of a given organization or organizational unit. Alternate roles are: * providers * vendors * consultants. International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.10, Kindle Locations 653-655). International Institute of Business Analysis. Kindle Edition.

Question 37

\_\_\_\_\_ are focused on the need; _____ are focused on the solution.

Answer 37

**_Requirements_** are focused on the need; **_designs_** are focused on the solution. International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.5, Kindle Location 664). International Institute of Business Analysis. Kindle Edition.

Question 38

Business Requirements answer the question, "\_\_\_\_\_?" Stakeholder Requirements answer the question, "\_\_\_\_\_?" Solution Requirements answer the question, "\_\_\_\_\_?" Transition Requirements answer the question, "\_\_\_\_\_?"

Answer 38

Business Requirements answer the question, **_"Why do I want it?"_** Stakeholder Requirements answer the question, **_"What are the needs?"_** Solution Requirements answer the question, **_"What do I want?"_** Transition Requirements answer the question, **_"What are the conditions?"_** International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.5.1, Kindle Location 698). International Institute of Business Analysis. Kindle Edition.