Business Analysis Key Concepts (ch.2)

Question 1

What are the 5 types of key concepts?

Answer 1

• Business Analysis Core Concept Model™ (BACCM™)
• Key Terms
• Requirements Classification Schema
• Stakeholders
• Requirements and Designs

Question 2

What is the purpose of Business Analysis Core Concept Model™ (BACCM™)?

Key concepts classification

Answer 2

defines a
conceptual framework for the business analysis profession.

Question 3

What is the purpose of Key terms?

Key concepts classification

Answer 3

provides definitions of essential concepts, which are highlighted because of their importance to the BABOK® Guide.

Question 4

What is the purpose of Requirements Classification Schema?

Key concepts classification

Answer 4

identifies levels or types of requirements that assist the business analyst and other stakeholders in categorizing requirements.provides definitions of essential concepts, which are highlighted because of their importance to the BABOK® Guide.

Question 5

What is the purpose of Stakeholders?

Key concepts classification

Answer 5

defines roles, and characteristics of groups or individuals participating in or affected by the business analysis activities within a change.

Question 6

What is the purpose of Requirements and desings?

Key concepts classification

Answer 6

describes the distinction between—and the importance of—requirements and designs as they relate to business analysis.

Question 7

What are the 6 concepts of BACCM?

Answer 7

• Change
• Need
• Solution
• Stakeholder
• Value
• Context

Question 8

What is the description of Change?

6 concepts of BACCM

Answer 8

The act of transformation in response to a need.

Change works to improve the performance of an enterprise.
These improvements are deliberate and controlled through business analysis activities.

Question 9

What is the description of Need?

6 concepts of BACCM

Answer 9

A problem or opportunity to be addressed.

Needs can cause changes by motivating stakeholders to act.
Changes can also cause needs by eroding or enhancing the value delivered by existing solutions.

Question 10

What is the description of Solution?

6 concepts of BACCM

Answer 10

A specific way of satisfying one or more needs in a context.

A solution satisfies a need by resolving a problem faced by stakeholders or enabling stakeholders to take advantage of an opportunity.

Question 11

What is the description of Stakeholder?

6 concepts of BACCM

Answer 11

A group or individual with a relationship to the change, the need, or the solution.

Stakeholders are often defined in terms of interest in, impact on, and influence over the change. Stakeholders are grouped based on their relationship to the needs, changes, and solutions.

Question 12

What is the description of Value?

6 concepts of BACCM

Answer 12

The worth, importance, or usefulness of something to a stakeholder within a context.

Value can be seen as potential or realized returns, gains, and improvements. It is also possible to have a decrease in value in the form of losses, risks, and costs.

Value can be tangible or intangible. Tangible value is directly measurable. Tangible value often has a significant monetary component. Intangible value is measured indirectly.
Intangible value often has a significant motivational
component, such as a company’s reputation or employee morale.

In some cases, value can be assessed in absolute terms, but in many cases is assessed in relative terms: one solution option is more valuable than another from the perspective of a given set of stakeholders.

Question 13

What is the description of Context?

6 concepts of BACCM

Answer 13

The circumstances that influence, are influenced by, and provide understanding of the change.

Changes occur within a context. The context is everything relevant to the change that is within the environment.
Context may include attitudes, behaviours, beliefs,
competitors, culture, demographics, goals, governments, infrastructure, languages, losses, processes, products, projects, sales, seasons, terminology, technology, weather, and any other element meeting the definition.

Question 14

What are the (8) Key Terms?

Answer 14

• Business Analysis
• Business Analysis Information
• Design
• Enterprise
• Organization
• Plan
• Requirement
• Risk

Question 15

Business Analysis definition

Key Terms

Answer 15

The BABOK® Guide describes and defines business analysis as the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders.

Question 16

Business Analysis Information definition

Key Terms

Answer 16

Business analysis information refers to the broad and diverse sets of information that business analysts analyze, transform, and report. It is information of any kind—at any level of detail—that is used as an input to, or is an output of, business analysis work. Examples of business analysis information include elicitation results, requirements, designs, solution options, solution scope, and change strategy.

It is essential to expand the object of many business analysis activities from ‘requirements’ to ‘information’ to ensure that all inputs and outputs of business analysis are subject to the tasks and activities described in the BABOK® Guide. For example, when performing ‘Plan Business Analysis Information Management’ it includes all the examples listed above. If the BABOK® Guide described ‘Plan Requirements Management’, it would exclude important outputs like elicitation results, solution options, and change strategy.

Question 17

Design definition

Key Terms

Answer 17

A design is a usable representation of a solution. Design focuses on understanding how value might be realized by a solution if it is built. The nature
of the representation may be a document (or set of documents) and can vary widely depending on the circumstances.

Question 18

Enterprise definition

Key Terms

Answer 18

An enterprise is a system of one or more organizations and the solutions they use to pursue a shared set of common goals. These solutions (also referred to as organizational capabilities) can be processes, tools or information. For the purpose of business analysis, enterprise boundaries can be defined relative to the change and need not be constrained by the boundaries of a legal entity, organization, or organizational unit. An enterprise may include any number of business, government, or any other type of organization.

Question 19

Organization definition

Key Terms

Answer 19

An autonomous group of people under the management of a single individual or board, that works towards common goals and objectives. Organizations often have a clearly defined boundary and operate on a continuous basis, as opposed to an initiative or project team, which may be disbanded once its objectives are achieved.

Question 20

Plan definition

Key Terms

Answer 20

A plan is a proposal for doing or achieving something. Plans describe a set of events, the dependencies among the events, the expected sequence, the schedule, the results or outcomes, the materials and resources needed, and the stakeholders involved.

Question 21

Requirement definition

Key Terms

Answer 21

A requirement is a usable representation of a need. Requirements focus on understanding what kind of value could be delivered if a requirement is fulfilled.
The nature of the representation may be a document (or set of documents), but can vary widely depending on the circumstances.

Question 22

Risk definition

Key Terms

Answer 22

Risk is the effect of uncertainty on the value of a change, a solution, or the enterprise. Business analysts collaborate with other stakeholders to identify, assess, and prioritize risks, and to deal with those risks by altering the likelihood of the conditions or events that lead to the uncertainty: mitigating the consequences, removing the source of the risk, avoiding the risk altogether by deciding not to start or continue with an activity that leads to the risk, sharing the risk with other parties, or accepting or even increasing the risk to deal with an opportunity.

Question 23

Requirements Classification Schema

Answer 23

• Business requirements
• Stakeholder requirements
• Solution requirements
• • functional requirements
• • non-functional requirements or quality of service requirements
• Transition requirements

functional requirements:

Question 24

What are Business requirements?

Requirements Classification Schema

Answer 24

statements of goals, objectives, and outcomes that describe why a change has been initiated. They can apply to the whole of an enterprise, a business area, or a specific initiative.

Question 25

What are Stakeholder requirements? ## Footnote Requirements Classification Schema

Answer 25

describe the needs of stakeholders that must be met in order to achieve the business requirements. They may serve as a bridge between business and solution requirements.

Question 26

What are Solution requirements? ## Footnote Requirements Classification Schema

Answer 26

describe the capabilities and qualities of a solution that meets the stakeholder requirements. They provide the appropriate level of detail to allow for the development and implementation of the solution. Solution requirements can be divided into two sub-categories: * functional requirements * non-functional requirements or quality of service requirements

Question 27

What are Functional requirements? ## Footnote Requirements Classification Schema

Answer 27

describe the capabilities that a solution must have in terms of the behaviour and information that the solution will manage.

Question 28

What are Non-Functional requirements or Quality of Service requirements? ## Footnote Requirements Classification Schema

Answer 28

do not relate directly to the behaviour of functionality of the solution, but rather describe conditions under which a solution must remain effective or qualities that a solution must have.

Question 29

What are Transition requirements? ## Footnote Requirements Classification Schema

Answer 29

describe the capabilities that the solution must have and the conditions the solution must meet to facilitate transition from the current state to the future state, but which are not needed once the change is complete. They are differentiated from other requirements types because they are of a temporary nature. Transition requirements address topics such as data conversion, training, and business continuity.

Question 30

Stakeholders

Answer 30

* Business analyst * Customer * Domain subject matter expert * End user * Implementation subject matter expert * Operational support * Project manager * Regulator * Sponsor * Supplier * Tester * ...

Question 31

Business Analyst ## Footnote Stakeholders

Answer 31

The business analyst is inherently a stakeholder in all business analysis activities. The BABOK® Guide presumes that the business analyst is responsible and accountable for the execution of these activities. In some cases the business analyst may also be responsible for performing activities that fall under another stakeholder role.

Question 32

Customer ## Footnote Stakeholders

Answer 32

A customer uses or may use products or services produced by the enterprise and may have contractual or moral rights that the enterprise is obliged to meet.

Question 33

Domain Subject Matter Expert ## Footnote Stakeholders

Answer 33

A domain subject matter expert is any individual with in-depth knowledge of a topic relevant to the business need or solution scope. This role is often filled by people who may be end users or people who have in-depth knowledge of the solution such as managers, process owners, legal staff, consultants, and others.

Question 34

End User ## Footnote Stakeholders

Answer 34

End users are stakeholders who directly interact with the solution. End users can include all participants in a business process, or who use the product or solution.

Question 35

Operational Support ## Footnote Stakeholders

Answer 35

Operational support is responsible for the day-to-day management and maintenance of a system or product. While it is not possible to define a listing of operational support roles that are appropriate for all initiatives, some of the most common roles are: operations analyst, product analyst, help desk, and release manager.

Question 36

Operational Support ## Footnote Stakeholders

Answer 36

Operational support is responsible for the day-to-day management and maintenance of a system or product. While it is not possible to define a listing of operational support roles that are appropriate for all initiatives, some of the most common roles are: operations analyst, product analyst, help desk, and release manager.

Question 37

Project Manager ## Footnote Stakeholders

Answer 37

Project managers are responsible for managing the work required to deliver a solution that meets a business need, and for ensuring that the project's objectives are met while balancing the project factors including scope, budget, schedule, resources, quality, and risk. While it is not possible to completely define a listing of project management roles that are appropriate for all initiatives, some of the most common roles are: project lead, technical lead, product manager, and team leader.

Question 38

Regulator ## Footnote Stakeholders

Answer 38

Regulators are responsible for the definition and enforcement of standards. Standards can be imposed on the solution by regulators through legislation, corporate governance standards, audit standards, or standards defined by organizational centers of competency. Alternate roles are government, regulatory bodies, and auditor.

Question 39

Sponsor ## Footnote Stakeholders

Answer 39

Sponsors are responsible for initiating the effort to define a business need and develop a solution that meets that need. They authorize the work to be performed, and control the budget and scope for the initiative. Alternate roles are executive and project sponsor.

Question 40

Supplier ## Footnote Stakeholders

Answer 40

A supplier is a stakeholder outside the boundary of a given organization or organizational unit. Suppliers provide products or services to the organization and may have contractual or moral rights and obligations that must be considered. Alternate roles are providers, vendors, and consultants.

Question 41

Tester ## Footnote Stakeholders

Answer 41

Testers are responsible for determining how to verify that the solution meets the requirements defined by the business analyst, as well as conducting the verification process. Testers also seek to ensure that the solution meets applicable quality standards, and that the risk of defects or failures is understood and minimized. An alternate role is quality assurance analyst.

Question 42

Requirements and Designs

Answer 42

Requirements are focused on the need; designs are focused on the solution. The same techniques are used to elicit, model, and analyze both. A requirement leads to a design which in turn may drive the discovery and analysis of more requirements.