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Flashcards in Business Analysis Practice Deck (12)
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1
Q

What are the 3 levels of improvement?

A

1 - System Improvement
2 - Process Improvement
3 - Business Improvement

2
Q

What type of improvement requires the highest level of sign off?

A

Business Improvement

3
Q

What type of improvement requires the lowest level of sign off?

A

System Improvement

4
Q

In what capacity is the Business Analyst likely to be working in during a Business Improvement?

A

Internal consultant within the organisation, assisting senior managers to improve business effectiveness by identifying and implementing a range of organisational changes

5
Q

In what capacity is the Business Analyst likely to be working during a System Improvement?

A

Working with business users to improve the effectiveness of their business systems

6
Q

What 4 elements need to work together in order to ensure the entire business system works effectively?

A
Organisation
Information & Technology
People
Processes
As per the Four-View model of a business system
7
Q

What are the 5 steps of the Business Change Lifecycle?

A
Alignment
Definition
Design
Implementation
Realisation
8
Q

What are the elements involved in the Systemic Approach to Business Analysis?

A
Investigate Business Situation
Analyse Stakeholders Views
Build Conceptual Models
Explore the Business Gap
Recommend Solution
9
Q

What would be the desired outcome of Investigate Business Situation?

A

A view of the ‘as-is’ business situation

10
Q

What would be the desired outcome of Build Conceptual Models?

A

A view of the ‘to-be’ business situation

11
Q

What would be the desired outcome of Explore the Business Gap?

A

A set of potential actions

12
Q

What would be the desired outcome of Recommend Solution?

A

The business case