Business Analysis Terms Flashcards
(225 cards)
1
Q
What does it mean?
The act of transformation in response to a need
in Business Analysis Knowledge Area
A
Change
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2
Q
What does it mean?
A problem or opportunity to be addressed
in Business Analysis Knowledge Area
A
Need
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3
Q
What does it mean?
A specific way of satisfying one or more needs in a context.
in Business Analysis Knowledge Area
A
Solution
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4
Q
What does it mean?
A group or individual with a relationship to the change, the need, or the solution.
in Business Analysis Knowledge Area
A
Stakeholder
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5
Q
What does it mean?
The worth, importance, or usefulness of something to a stakeholder within a context.
in Business Analysis Knowledge Area
A
Value
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6
Q
What does it mean?
The circumstances that influence, are influenced by, and provide understanding of the change.
in Business Analysis Knowledge Area
A
Context
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7
Q
What does it mean?
A stakeholder from outside the organization who is responsible for the definition and enforcement of standards.
in Business Analysis Knowledge Area
A
Regulator
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8
Q
What does it mean?
A stakeholder who is responsible for managing the work required to deliver a solution that meets a business need, and for ensuring that the project’s objectives are met while balancing the project constraints including scope, budget, schedule, resources, quality, and risk.
in Business Analysis Knowledge Area
A
Project Manager
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9
Q
What does it mean?
A stakeholder who is responsible for initiating the effort to define a business need and develop a solution that meets that need. They authorize the work to be performed and control the budget and scope for the initiative.
in Business Analysis Knowledge Area
A
Sponsor
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10
Q
What does it mean?
A stakeholder with in-depth knowledge of a topic relevant to the business need or solution scope.
in Business Analysis Knowledge Area
A
Domain Subject Matter Expert
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11
Q
What does it mean?
The set of processes, rules, guidelines, heuristics, and activities that are used to perform business analysis in a specific context.
in Business Analysis Knowledge Area
A
Business Analysis Approach
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12
Q
What does it mean?
A plan to move from the current state to the future state to achieve the desired business objectives.
in Business Analysis Knowledge Area
A
Change Strategy
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13
Q
What does it mean?
A stakeholder outside the boundary of a given organization or organizational unit who provides products or services to the organization and may have contractual or moral rights and obligations that must be considered.
in Business Analysis Knowledge Area
A
Supplier
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14
Q
What does it mean?
A stakeholder who uses or may use products or services produced by
the enterprise and may have contractual or moral rights that the enterprise
is obliged to meet.
in Business Analysis Knowledge Area
A
Customer
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15
Q
What does it mean?
A stakeholder who directly interacts with the solution.
in Business Analysis Knowledge Area
A
End User
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16
Q
What does it mean?
An objective, measurable result to indicate that a business goal has been achieved.
in Business Analysis Knowledge Area
A
Business Objective
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17
Q
What does it mean?
A stakeholder who has specialized knowledge regarding the mplementation of one or more solution components.
in Business Analysis Knowledge Area
A
Implementation Subject Matter Expert
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18
Q
What does it mean?
An individual responsible for determining how to verify that the solution meets the requirements defined by the business analyst, and conducting the verification process.
in Business Analysis Knowledge Area
A
tester
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19
Q
What does it mean?
Criteria associated with requirements, products, or the delivery cycle that must be met in order to achieve stakeholder acceptance.
in Business Analysis Knowledge Area
A
acceptance criteria
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20
Q
What does it mean?
A human, device, or system that plays some specified role in interacting with a solution.
in Business Analysis Knowledge Area
A
actor (business analysis)
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21
Q
What does it mean?
An approach where the solution evolves based on a cycle of learning and discovery, with feedback loops which encourage making decisions as late as possible.
in Business Analysis Knowledge Area
A
adaptive approach
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22
Q
What does it mean?
The design, structure, and behaviour of the current and future states of a structure in terms of its components, and the interaction between those components.
in Business Analysis Knowledge Area
A
architecture
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23
Q
What does it mean?
Any solution-relevant object that is created as part of business analysis efforts.
in Business Analysis Knowledge Area
A
artifact (business analysis)
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24
Q
What does it mean?
A business rule that places an obligation (or prohibition) on conduct, action, practice, or procedure; a business rule whose purpose is to shape (govern) day-to-day business activity.
Also known as operative rule.
in Business Analysis Knowledge Area
A
behavioural business rule
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25
# What does it mean?
A comparison of a decision, process, service, or system's cost, time, quality, or other metrics to those of leading peers to identify opportunities for improvement.
| in Business Analysis Knowledge Area
benchmarking
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26
# What does it mean?
The aggregated knowledge and generally accepted practices on a topic.
| in Business Analysis Knowledge Area
body of knowledge
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27
# What does it mean?
A team activity that seeks to produce a broad or diverse set of options through the rapid and uncritical generation of ideas.
| in Business Analysis Knowledge Area
brainstorming
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28
# What does it mean?
An economic system where any commercial, industrial, or professional activity is performed for profit.
| in Business Analysis Knowledge Area
business (business world)
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29
# What does it mean?
The practice of enabling change in the context of an enterprise by defining needs and recommending solutions that deliver value to stakeholders.
| in Business Analysis Knowledge Area
business analysis
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30
# What does it mean?
Any kind of information at any level of detail that is used as an input to business analysis work, or as an output of business analysis work.
| in Business Analysis Knowledge Area
business analysis information
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31
# What does it mean?
A document, presentation, or other collection of text, matrices, diagrams and models, representing business analysis information.
| in Business Analysis Knowledge Area
business analysis package
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32
# What does it mean?
Any person who performs business analysis, no matter their job title or organizational role.
| in Business Analysis Knowledge Area
business analyst
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33
# What does it mean?
The set of processes, rules, guidelines, heuristics, and activities that are used to perform business analysis in a specific context.
| in Business Analysis Knowledge Area
business analysis approach
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34
# What does it mean?
A description of the types of communication the business analyst will perform during business analysis, the recipients of those communications, and the form and frequency of those communications.
| in Business Analysis Knowledge Area
business analysis communication plan
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35
# What does it mean?
The scope of activities a business analyst is engaged in during the life cycle of an initiative.
| in Business Analysis Knowledge Area
business analysis effort
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36
# What does it mean?
A description of the planned activities the business analyst will execute in order to perform the business analysis work involved in a specific initiative.
| in Business Analysis Knowledge Area
business analysis plan
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37
# What does it mean?
The design, structure, and behaviour of the current and future states of an enterprise to provide a common understanding of the organization. It is used to align the enterprise’s strategic objectives and tactical demands.
| in Business Analysis Knowledge Area
business architecture
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38
# What does it mean?
A justification for a course of action based on the benefits to be realized by using the proposed solution, as compared to the cost, effort, and other considerations to acquire and live with that solution.
| in Business Analysis Knowledge Area
business case
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39
# What does it mean?
A decision that can be made based on strategy, executive judgment, consensus, and business rules, and that is generally made in response to events or at defined points in a business process.
| in Business Analysis Knowledge Area
business decision
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40
# What does it mean?
A state or condition that an organization is seeking to establish and maintain, usually expressed qualitatively rather than quantitatively.
| in Business Analysis Knowledge Area
business goal
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41
# What does it mean?
A problem or opportunity of strategic or tactical importance to be addressed.
| in Business Analysis Knowledge Area
business need
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42
# What does it mean?
An objective, measurable result to indicate that a business goal has been achieved.
| in Business Analysis Knowledge Area
business objective
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43
# What does it mean?
A non-practicable directive that controls and influences the actions of an enterprise.
| in Business Analysis Knowledge Area
business policy
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44
# What does it mean?
An issue of strategic or tactical importance preventing an enterprise or organization from achieving its goals.
| in Business Analysis Knowledge Area
business problem
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45
# What does it mean?
An end-to-end set of activities which collectively responds to an event, and transforms information, materials, and other resources into outputs that deliver value directly to the customers of the process. It may be internal to an organization, or it may span several organizations.
| in Business Analysis Knowledge Area
business process
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46
# What does it mean?
A management discipline that determines how manual and automated processes are created, modified, cancelled, and governed.
| in Business Analysis Knowledge Area
business process management (BPM)
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47
# What does it mean?
Rethinking and redesigning business processes to generate improvements in performance measures.
| in Business Analysis Knowledge Area
business process re-engineering
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48
# What does it mean?
A representation of goals, objectives and outcomes that describe why a change has been initiated and how success will be assessed.
| in Business Analysis Knowledge Area
business requirement
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49
# What does it mean?
A specific, practicable, testable directive that is under the control of the business and that serves as a criterion for guiding behaviour, shaping judgments, or making decisions.
| in Business Analysis Knowledge Area
business rule
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50
# What does it mean?
The set of activities the enterprise performs, the knowledge it has, the products and services it provides, the functions it supports, and the methods it uses to make decisions.
| in Business Analysis Knowledge Area
capability
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51
# What does it mean?
One who is a catalyst for change.
| in Business Analysis Knowledge Area
change agent
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52
# What does it mean?
Controlling changes to requirements and designs so that the impact of requested changes is understood and agreed-to before the changes are made.
| in Business Analysis Knowledge Area
change control
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53
# What does it mean?
Planned activities, tools, and techniques to address the human side of change during a change initiative, primarily addressing the needs of the people who will be most affected by the change.
| in Business Analysis Knowledge Area
change management
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54
# What does it mean?
A plan to move from the current state to the future state to achieve the desired business objectives.
| in Business Analysis Knowledge Area
change strategy
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55
# What does it mean?
A cross-functional group of individuals who are mandated to implement a change. This group may be comprised of product owners, business analysts, developers, project managers, implementation subject matter experts (SMEs), or any other individual with the relevant set of skills and competencies required to implement the change.
| in Business Analysis Knowledge Area
change team
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56
# What does it mean?
A standard set of quality elements that reviewers use for requirements verification.
| in Business Analysis Knowledge Area
checklist (business analysis)
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57
# What does it mean?
The act of two or more people working together towards a common goal.
| in Business Analysis Knowledge Area
collaboration
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58
# What does it mean?
A prepackaged solution available in the marketplace which address all or most of the common needs of a large group of buyers of those solutions. A commercial off-the-shelf solution may require some configuration to meet the specific needs of the enterprise.
| in Business Analysis Knowledge Area
commercial off-the-shelf (COTS)
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59
# What does it mean?
A structured assessment which captures the key characteristics of an industry to predict the long-term profitability prospects and to determine the practices of the most significant competitors.
| in Business Analysis Knowledge Area
competitive analysis
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60
# What does it mean?
A uniquely identifiable element of a larger whole that fulfills a clear function.
| in Business Analysis Knowledge Area
component
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61
# What does it mean?
An analysis model that develops the meaning of core concepts for a problem domain, defines their collective structure, and specifies the appropriate vocabulary needed to communicate about it consistently.
| in Business Analysis Knowledge Area
concept model
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62
# What does it mean?
An influencing factor that cannot be changed, and that places a limit or restriction on a possible solution or solution option.
| in Business Analysis Knowledge Area
constraint (business analysis)
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63
# What does it mean?
The circumstances that influence, are influenced by, and provide understanding of the change.
| in Business Analysis Knowledge Area
context
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64
# What does it mean?
One of six ideas that are fundamental to the practice of business analysis: Change, Need, Solution, Context, Stakeholder, and Value.
| in Business Analysis Knowledge Area
core concept (business analysis)
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65
# What does it mean?
An analysis which compares and quantifies the financial and non-financial costs of making a change or implementing a solution compared to the benefits gained.
| in Business Analysis Knowledge Area
cost-benefit analysis
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66
# What does it mean?
A two-dimensional matrix showing which user roles have permission to access specific information entities, and to create new records in those entities, view the data in existing records, update or modify the data in existing records, or delete existing records. The same type of matrix can be used to show which processes, instead of users, have the create, read, update and delete rights.
| in Business Analysis Knowledge Area
create, read, update, and delete matrix (CRUD matrix)
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67
# What does it mean?
A stakeholder who uses or may use products or services produced by the enterprise and may have contractual or moral rights that the enterprise is obliged to meet.
| in Business Analysis Knowledge Area
customer
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68
# What does it mean?
An approach to decision making that examines and models the possible consequences of different decisions, and assists in making an optimal decision under conditions of uncertainty.
| in Business Analysis Knowledge Area
decision analysis
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69
# What does it mean?
A technique that subdivides a problem into its component parts in order to facilitate analysis and understanding of those components.
| in Business Analysis Knowledge Area
decomposition
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70
# What does it mean?
A deficiency in a product or service that reduces its quality or varies from a desired attribute, state, or functionality.
| in Business Analysis Knowledge Area
defect
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71
# What does it mean?
A rule that indicates something is necessarily true (or untrue); a rule that is intended as a definitional criterion for concepts, knowledge, or information.
Also known as a structural rule.
| in Business Analysis Knowledge Area
definitional business rule
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72
# What does it mean?
Any unique and verifiable work product or service that a party has agreed to deliver.
| in Business Analysis Knowledge Area
deliverable
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73
# What does it mean?
A usable representation of a solution.
| in Business Analysis Knowledge Area
design
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74
# What does it mean?
An examination of the documentation of an existing system in order to elicit requirements.
| in Business Analysis Knowledge Area
document analysis (business analysis)
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75
# What does it mean?
The sphere of knowledge that defines a set of common requirements, terminology, and functionality for any program or initiative solving a problem.
| in Business Analysis Knowledge Area
domain
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# What does it mean?
A stakeholder with in-depth knowledge of a topic relevant to the business need or solution scope.
| in Business Analysis Knowledge Area
domain subject matter expert
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77
# What does it mean?
A project delivery framework which focuses on fixing cost, quality, and time at the beginning while contingency is managed by varying the features to be delivered.
| in Business Analysis Knowledge Area
dynamic systems development method (DSDM)
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# What does it mean?
Iterative derivation and extraction of information from stakeholders or
other sources.
| in Business Analysis Knowledge Area
elicitation
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# What does it mean?
A stakeholder who directly interacts with the solution.
| in Business Analysis Knowledge Area
end user
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80
# What does it mean?
A system of one or more organizations and the solutions they use to
pursue a shared set of common goals.
| in Business Analysis Knowledge Area
enterprise
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81
# What does it mean?
A description of the business processes, information technology, people, operations, information, and projects of an enterprise and the relationships between them.
| in Business Analysis Knowledge Area
enterprise architecture
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82
# What does it mean?
An assessment that describes the enterprise is prepared to accept the change associated with a solution and is able to use it effectively.
| in Business Analysis Knowledge Area
enterprise readiness assessment
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83
# What does it mean?
A graphical representation of the entities relevant to a chosen problem domain and the relationships between them.
| in Business Analysis Knowledge Area
entity-relationship diagram
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84
# What does it mean?
A quantitative assessment of a planned outcome, resource requirements, and schedule where uncertainties and unknowns are systematically factored into the assessment.
| in Business Analysis Knowledge Area
estimate
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85
# What does it mean?
The systematic and objective assessment of a solution to determine its status and efficacy in meeting objectives over time, and to identify ways to improve the solution to better meet objectives.
| in Business Analysis Knowledge Area
evaluation
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86
# What does it mean?
An occurrence or incident to which an organizational unit, system, or process must respond.
| in Business Analysis Knowledge Area
event (business analysis)
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87
# What does it mean?
A prototype that is continuously modified and updated in response to feedback from stakeholders.
| in Business Analysis Knowledge Area
evolutionary prototype
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88
# What does it mean?
Elicitation performed in a controlled manner to make a discovery, test a hypothesis, or demonstrate a known fact.
| in Business Analysis Knowledge Area
experiment
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89
# What does it mean?
An interaction that is outside the proposed solution. It can be another hardware system, software system, or a human interaction with which the proposed solution will interact.
| in Business Analysis Knowledge Area
external interface
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90
# What does it mean?
The art of leading and encouraging people through systematic efforts toward agreed-upon objectives in a manner that enhances involvement, collaboration, productivity, and synergy.
| in Business Analysis Knowledge Area
facilitation
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91
# What does it mean?
An evaluation of proposed alternatives to determine if they are technically, organizationally, and economically possible within the constraints of the enterprise, and whether they will deliver the desired benefits to the enterprise.
| in Business Analysis Knowledge Area
feasibility study
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92
# What does it mean?
A distinguishing characteristic of a solution that implements a cohesive set of requirements and which delivers value for a set of stakeholders.
| in Business Analysis Knowledge Area
feature
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93
# What does it mean?
A diagramming technique used in root cause analysis to identify underlying causes of an observed problem, and the relationships that exist between those causes. Also known as an Ishikawa or cause-andeffect diagram.
| in Business Analysis Knowledge Area
fishbone diagram
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94
# What does it mean?
A group formed to to elicit ideas and attitudes about a specific product, service, or opportunity in an interactive group environment. The participants share their impressions, preferences, and needs, guided by a moderator.
| in Business Analysis Knowledge Area
focus group
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95
# What does it mean?
A graphical method for depicting the forces that support and oppose a change. Involves identifying the forces, depicting them on opposite sides of a line (supporting and opposing forces) and then estimating the strength of each set of forces.
| in Business Analysis Knowledge Area
force field analysis
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96
# What does it mean?
A capability that a solution must have in terms of the behaviour and information the solution will manage.
| in Business Analysis Knowledge Area
functional requirement
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97
# What does it mean?
A comparison of the current state and desired future state of an enterprise in order to identify differences that need to be addressed.
| in Business Analysis Knowledge Area
gap analysis
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98
# What does it mean?
A process by which appropriate decision makers use relevant information to make decisions regarding a change or solution, including the means for obtaining approvals and priorities.
| in Business Analysis Knowledge Area
governance process (change)
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99
# What does it mean?
An instruction or description on why or how to undertake a task.
| in Business Analysis Knowledge Area
guideline (business analysis)
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100
# What does it mean?
A prototype that is used to explore requirements and designs at one level of a proposed solution, such as the customer-facing view or the interface to another organization.
| in Business Analysis Knowledge Area
horizontal prototype
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101
# What does it mean?
An assessment of the effects a proposed change will have on a stakeholder or stakeholder group, project, or system.
| in Business Analysis Knowledge Area
impact analysis
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102
# What does it mean?
A stakeholder who has specialized knowledge regarding the implementation of one or more solution components.
| in Business Analysis Knowledge Area
implementation subject matter expert
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103
# What does it mean?
A specific numerical measurement that indicates progress toward achieving an impact, output, activity, or input.
| in Business Analysis Knowledge Area
indicator
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104
# What does it mean?
A specific project, program, or action taken to solve some business problem(s) or achieve some specific change objective(s).
| in Business Analysis Knowledge Area
initiative
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105
# What does it mean?
Information consumed or transformed to produce an output. An input is the information necessary for a task to begin.
| in Business Analysis Knowledge Area
input (business analysis)
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106
# What does it mean?
A formal review of a work product by qualified individuals that follows a predefined process, and uses predefined criteria, for defect identification and removal.
| in Business Analysis Knowledge Area
inspection
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107
# What does it mean?
A shared boundary between any two persons and/or systems through which information is communicated.
| in Business Analysis Knowledge Area
interface
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108
# What does it mean?
Ability of systems to communicate by exchanging data or services.
| in Business Analysis Knowledge Area
interoperability
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109
# What does it mean?
Eliciting information from a person or group of people in an informal or formal setting by asking relevant questions and recording the responses.
| in Business Analysis Knowledge Area
interview
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110
# What does it mean?
A single instance of progressive cycles of analysis, development, testing, or execution.
| in Business Analysis Knowledge Area
iteration (business analysis)
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111
# What does it mean?
An area of expertise that includes several specific business analysis tasks.
| in Business Analysis Knowledge Area
knowledge area (business analysis)
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112
# What does it mean?
A process improvement technique used to learn about and improve on a process or project. A lessons learned session involves a special meeting in which the team explores what worked, what didn't work, what could be learned from the just-completed iteration, and how to adapt processes and techniques before continuing or starting anew.
| in Business Analysis Knowledge Area
lessons learned process
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113
# What does it mean?
A series of changes an item or object undergoes from inception to retirement.
| in Business Analysis Knowledge Area
life cycle
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114
# What does it mean?
A textual form of modelling used to represent information that can be categorized, cross-referenced, and represented in a table format.
| in Business Analysis Knowledge Area
matrix
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115
# What does it mean?
A description of data to help understand how to use that data, either in terms of the structure and specification of the data, or the description of a specific instance of an object.
| in Business Analysis Knowledge Area
metadata
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116
# What does it mean?
A body of methods, techniques, procedures, working concepts, and rules used to solve a problem.
| in Business Analysis Knowledge Area
methodology
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117
# What does it mean?
A quantifiable level of an indicator measured at a specified point in time.
| in Business Analysis Knowledge Area
metric
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118
# What does it mean?
A formal declaration of values and goals that expresses the core purpose of the enterprise.
| in Business Analysis Knowledge Area
mission statement
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119
# What does it mean?
A representation and simplification of reality developed to convey information to a specific audience to support analysis, communication, and understanding.
| in Business Analysis Knowledge Area
model
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120
# What does it mean?
Collecting data on a continuous basis from a solution in order to determine how well a solution is implemented compared to expected results.
| in Business Analysis Knowledge Area
monitoring
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121
# What does it mean?
A type of requirement that describes the performance or quality attributes a solution must meet. Non-functional requirements are usually measurable and act as constraints on the design of a solution as a whole.
| in Business Analysis Knowledge Area
non-functional requirement
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122
# What does it mean?
Studying and analyzing one or more stakeholders in their work environment in order to elicit requirements.
| in Business Analysis Knowledge Area
observation (business analysis)
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123
# What does it mean?
A business intelligence approach that allows users to analyze large amounts of data from different points of view.
| in Business Analysis Knowledge Area
online analytical processing (OLAP)
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124
# What does it mean?
A stakeholder who is responsible for the day-to-day management and maintenance of a system or product.
| in Business Analysis Knowledge Area
operational support
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125
# What does it mean?
An autonomous group of people under the management of a single individual or board, that works towards common goals and objectives.
| in Business Analysis Knowledge Area
organization
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126
# What does it mean?
A function inside the enterprise, made up of components such as processes, technologies, and information and used by organizations to achieve their goals.
| in Business Analysis Knowledge Area
organizational capability
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127
# What does it mean?
The analysis technique used to describe roles, responsibilities and reporting structures that exist within an enterprise.
| in Business Analysis Knowledge Area
organization modelling
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128
# What does it mean?
Any recognized association of people within an organization or enterprise.
| in Business Analysis Knowledge Area
organizational unit
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129
# What does it mean?
A formal or informal review of a work product to identify errors or opportunities for improvement.
| in Business Analysis Knowledge Area
peer review
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130
# What does it mean?
A detailed scheme for doing or achieving something usually comprising a set of events, dependencies, expected sequence, schedule, results or outcomes, materials and resources needed, and how stakeholders need to be involved.
| in Business Analysis Knowledge Area
plan
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131
# What does it mean?
An approach where planning and baselines are established early in the life cycle of the initiative in order to maximize control and minimize risk.
| in Business Analysis Knowledge Area
predictive approach
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132
# What does it mean?
Determining the relative importance of a set of items in order to determine the order in which they will be addressed.
| in Business Analysis Knowledge Area
prioritization
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133
# What does it mean?
A set of activities designed to accomplish a specific objective by taking one or more defined inputs and turning them into defined outputs.
| in Business Analysis Knowledge Area
process
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134
# What does it mean?
A set of diagrams and supporting information about a process and factors that could influence the process. Some process models are used to simulate the performance of the process.
| in Business Analysis Knowledge Area
process model
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135
# What does it mean?
A solution or component of a solution that is the result of an initiative.
| in Business Analysis Knowledge Area
product (business analysis)
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136
# What does it mean?
A set of user stories, requirements, or features that have been identified as candidates for potential implementation, prioritized, and estimated.
| in Business Analysis Knowledge Area
product backlog
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137
# What does it mean?
A brief statement or paragraph that describes the goals of the solution and how it supports the strategy of the organization or enterprise.
| in Business Analysis Knowledge Area
product vision statement
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138
# What does it mean?
A temporary endeavour undertaken to create a unique product, service, or result.
| in Business Analysis Knowledge Area
project
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139
# What does it mean?
A stakeholder who is responsible for managing the work required to deliver a solution that meets a business need, and for ensuring that the project's objectives are met while balancing the project constraints, including scope, budget, schedule, resources, quality, and risk.
| in Business Analysis Knowledge Area
project manager
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140
# What does it mean?
The work that must be performed to deliver a product, service, or result with the specified features and functions.
| in Business Analysis Knowledge Area
project scope
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141
# What does it mean?
A model created to validate the design of a solution without modelling the appearance, materials used in the creation of work, or processes and workflows ultimately used by the stakeholders.
| in Business Analysis Knowledge Area
proof of concept
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142
# What does it mean?
A partial or simulated approximation of the solution for the purpose of eliciting or verifying requirements with stakeholders.
| in Business Analysis Knowledge Area
prototype
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143
# What does it mean?
The degree to which a set of inherent characteristics fulfills needs.
| in Business Analysis Knowledge Area
quality
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144
# What does it mean?
A set of activities performed to ensure that a process will deliver products that meet an appropriate level of quality.
| in Business Analysis Knowledge Area
quality assurance
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145
# What does it mean?
A set of measures used to judge the overall quality of a system.
| in Business Analysis Knowledge Area
quality attributes
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146
# What does it mean?
A set of defined questions, with a choice of answers, used to collect information from respondents.
| in Business Analysis Knowledge Area
questionnaire
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147
# What does it mean?
A stakeholder from outside the organization who is responsible for the definition and enforcement of standards.
| in Business Analysis Knowledge Area
regulator
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148
# What does it mean?
A real or virtual facility where all information on a specific topic is stored and is available for retrieval.
| in Business Analysis Knowledge Area
repository
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149
# What does it mean?
A formal elicitation method intended to collect information regarding a vendor's capabilities or any other information relevant to a potential upcoming procurement.
| in Business Analysis Knowledge Area
request for information (RFI)
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150
# What does it mean?
A requirements document issued when an organization is seeking a formal proposal from vendors. An RFP typically requires that the proposals be submitted following a specific process and using sealed bids which will be evaluated against a formal evaluation methodology.
| in Business Analysis Knowledge Area
request for proposal (RFP)
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151
# What does it mean?
A procurement method of soliciting price and solution options from vendors.
| in Business Analysis Knowledge Area
request for quote (RFQ)
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152
# What does it mean?
An open invitation to vendors to submit a proposal for goods or services.
| in Business Analysis Knowledge Area
request for tender (RFT)
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153
# What does it mean?
A usable representation of a need.
| in Business Analysis Knowledge Area
requirement
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154
# What does it mean?
A characteristic or property of a requirement used to assist with requirements management.
| in Business Analysis Knowledge Area
requirements attribute
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155
# What does it mean?
The process of assigning requirements to be implemented by specific solution components.
| in Business Analysis Knowledge Area
requirements allocation
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156
# What does it mean?
The requirements of an initiative and the interrelationships between these requirements.
| in Business Analysis Knowledge Area
requirements architecture
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157
# What does it mean?
A problem or error in a requirement. Defects may occur because a requirement is poor quality (see requirements verification) or because it does not describe a need that, if met, would provide value to stakeholders.
| in Business Analysis Knowledge Area
requirements defect
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158
# What does it mean?
The stages through which a requirement progresses from inception to retirement.
| in Business Analysis Knowledge Area
requirements life cycle
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159
# What does it mean?
Planning, executing, monitoring, and controlling any or all of the work associated with requirements elicitation and collaboration, requirements analysis and design, and requirements life cycle management.
| in Business Analysis Knowledge Area
requirements management
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160
# What does it mean?
A subset of the business analysis plan for a specific change initiative, describing specific tools, activities, and roles and responsibilities that will be used on the initiative to manage the requirements.
| in Business Analysis Knowledge Area
requirements management plan
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161
# What does it mean?
Special-purpose software that provides support for any combination of the following capabilities: elicitation and collaboration, requirements modelling and/or specification, requirements traceability, versioning and baselining, attribute definition for tracking and monitoring, document generation, and requirements change control.
| in Business Analysis Knowledge Area
requirements management tool
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162
# What does it mean?
An abstract (usually graphical) representation of some aspect of the current or future state.
| in Business Analysis Knowledge Area
requirements model
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163
# What does it mean?
A specialized form of a business analysis package primarily concerned with requirements. A requirements package may represent a baseline of a collection of requirements.
| in Business Analysis Knowledge Area
requirements package
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164
# What does it mean?
The ability for tracking the relationships between sets of requirements and designs from the original stakeholder need to the actual implemented solution. Traceability supports change control by ensuring that the source of a requirement or design can be identified and other related requirements and designs potentially affected by a change are known.
| in Business Analysis Knowledge Area
requirements traceability
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165
# What does it mean?
Work done to evaluate requirements to ensure they support the delivery of the expected benefits and are within the solution scope.
| in Business Analysis Knowledge Area
requirements validation
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166
# What does it mean?
Work done to evaluate requirements to ensure they are defined correctly and are at an acceptable level of quality. It ensures the requirements are sufficiently defined and structured so that the solution development team can use them in the design, development, and implementation of the solution.
| in Business Analysis Knowledge Area
requirements verification
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167
# What does it mean?
A structured meeting in which a carefully selected group of stakeholders collaborate to define and/or refine requirements under the guidance of a skilled neutral facilitator.
| in Business Analysis Knowledge Area
requirements workshop
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168
# What does it mean?
The risk remaining after action has been taken or plans have been put in place to deal with the original risk.
| in Business Analysis Knowledge Area
residual risk
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169
# What does it mean?
A measure of the profitability of a project or investment.
| in Business Analysis Knowledge Area
return on investment (ROI) (business analysis)
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170
# What does it mean?
A tool used to identify the responsibilities of roles or team members and the activities or deliverables in which they will participate, by being responsible (doing the work), accountable (approving the results), consulted (providing input) or informed of the completed item after it has been completed.
| in Business Analysis Knowledge Area
responsible, accountable, consulted, and informed matrix (RACI matrix)
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171
# What does it mean?
The effect of uncertainty on the value of a change, a solution, or the enterprise.
| in Business Analysis Knowledge Area
risk (business analysis)
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172
# What does it mean?
Identifying, analyzing and evaluating risks.
| in Business Analysis Knowledge Area
risk assessment
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173
# What does it mean?
The cause of a problem having no deeper cause, usually one of several possible causes.
| in Business Analysis Knowledge Area
root cause
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174
# What does it mean?
A structured examination of an identified problem to understand the underlying causes.
| in Business Analysis Knowledge Area
root cause analysis
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175
# What does it mean?
The boundaries of control, change, a solution, or a need.
| in Business Analysis Knowledge Area
scope
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176
# What does it mean?
A model that defines the boundaries of a business domain or solution.
| in Business Analysis Knowledge Area
scope model
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177
# What does it mean?
An actor external to the system under design that supports the execution of a use case.
| in Business Analysis Knowledge Area
secondary actor
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178
# What does it mean?
A type of diagram that shows objects participating in interactions and the messages exchanged between them.
| in Business Analysis Knowledge Area
sequence diagram
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179
# What does it mean?
The performance of any duties or work for a stakeholder, from the perspective of the stakeholder.
| in Business Analysis Knowledge Area
service (business analysis)
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180
# What does it mean?
A specific way of satisfying one or more needs in a context.
| in Business Analysis Knowledge Area
solution
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181
# What does it mean?
A sub-part of a solution that can be people, infrastructure, hardware, software, equipment, facilities, and process assets or any combination of these sub-parts.
| in Business Analysis Knowledge Area
solution component
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182
# What does it mean?
One possible way to satisfy one or more needs in a context.
| in Business Analysis Knowledge Area
solution option
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183
# What does it mean?
A capability or quality of a solution that meets the stakeholder requirements. Solution requirements can be divided into two sub-categories: functional requirements and non-functional requirements or quality of service requirements.
| in Business Analysis Knowledge Area
solution requirement
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184
# What does it mean?
The stages through which a solution progresses from inception to retirement.
| in Business Analysis Knowledge Area
solution life cycle
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185
# What does it mean?
The set of capabilities a solution must deliver in order to meet the business need.
| in Business Analysis Knowledge Area
solution scope
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186
# What does it mean?
A stakeholder who is responsible for initiating the effort to define a business need and develop a solution that meets that need. They authorize the work to be performed and control the budget and scope for the initiative.
| in Business Analysis Knowledge Area
sponsor
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187
# What does it mean?
A group or individual with a relationship to the change, the need, or the solution.
| in Business Analysis Knowledge Area
stakeholder
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188
# What does it mean?
Identifying and analyzing the stakeholders who may be impacted by the change and assess their impact, participation, and needs throughout the business analysis activities.
| in Business Analysis Knowledge Area
stakeholder analysis
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189
# What does it mean?
A catalogue of the stakeholders affected by a change, business need, or proposed solution, and a description of their attributes and characteristics related to their involvement in the initiative.
| in Business Analysis Knowledge Area
stakeholder list
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190
# What does it mean?
The role a business analyst takes when representing the needs of a stakeholder or stakeholder group.
| in Business Analysis Knowledge Area
stakeholder proxy (business analyst)
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191
# What does it mean?
A description of the needs of a particular stakeholder or class of stakeholders that must be met in order to achieve the business requirements. They may serve as a bridge between business requirements and the various categories of solution requirements.
| in Business Analysis Knowledge Area
stakeholder requirement
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192
# What does it mean?
An analysis model showing the life cycle of a data entity or class.
| in Business Analysis Knowledge Area
state diagram
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193
# What does it mean?
A requirement articulated by a stakeholder that has not been analyzed, verified, or validated. Stated requirements frequently reflect the desires of a stakeholder rather than the actual need.
| in Business Analysis Knowledge Area
stated requirement
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194
# What does it mean?
A written description of the services or tasks that are required to be performed.
| in Business Analysis Knowledge Area
statement of work (SOW)
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195
# What does it mean?
A description of the chosen approach to apply the capabilities of an enterprise in order to reach a desired set of goals or objectives.
| in Business Analysis Knowledge Area
strategy
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196
# What does it mean?
An analysis model used to understand influencing factors and how they may affect an initiative.
| in Business Analysis Knowledge Area
strengths, weaknesses, opportunities, and threats analysis (SWOT)
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197
# What does it mean?
A stakeholder outside the boundary of a given organization or organizational unit who provides products or services to the organization and may have contractual or moral rights and obligations that must be considered.
| in Business Analysis Knowledge Area
supplier
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198
# What does it mean?
A tool used to describe relevant high-level elements of a process. May be used in conjunction with process mapping and ‘in/out of scope’ tools, to provide additional detail.
| in Business Analysis Knowledge Area
suppliers, inputs, process, outputs, and customers (SIPOC)
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199
# What does it mean?
Collecting and measuring the opinions or experiences of a group of people through a series of questions.
| in Business Analysis Knowledge Area
survey
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200
# What does it mean?
A horizontal or vertical section of a process diagram that shows which activities are performed by a particular actor or role.
| in Business Analysis Knowledge Area
swimlane
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201
# What does it mean?
A set of interdependent components that interact in various ways to produce a set of desired outcomes.
| in Business Analysis Knowledge Area
system
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202
# What does it mean?
A discrete piece of work that may be performed formally or informally as part of business analysis.
| in Business Analysis Knowledge Area
task (business analysis)
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203
# What does it mean?
A manner, method, or style for conducting a business analysis task or for shaping its output.
| in Business Analysis Knowledge Area
technique
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204
# What does it mean?
An event based on time that can trigger the initiation of a process, evaluation of business rules, or some other response.
| in Business Analysis Knowledge Area
temporal event
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205
# What does it mean?
An individual responsible for determining how to verify that the solution meets the requirements defined by the business analyst, and conducting the verification process.
| in Business Analysis Knowledge Area
tester
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206
# What does it mean?
A prototype used to quickly uncover and clarify requirements or designs using simple tools, sometimes just paper and pencil. It is intended to be discarded when the final system has been developed.
| in Business Analysis Knowledge Area
throw-away prototype
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207
# What does it mean?
An agreed-upon period of time in which an activity is conducted or a defined deliverable is intended to be produced.
| in Business Analysis Knowledge Area
time-box
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208
# What does it mean?
A requirement that describes the capabilities the solution must have and the conditions the solution must meet to facilitate transition from the current state to the future state, but which are not needed once the change is complete. They are differentiated from other requirements types because they are of a temporary nature.
| in Business Analysis Knowledge Area
transition requirement
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209
# What does it mean?
A notation specified by the Object Management Group for describing software application structure, behaviour, and architecture. It can also be used for describing business processes and data structures. The most common UML® diagrams used by business analysts are use case diagrams, activity diagrams, state machine diagrams (also known as state diagrams), and class diagrams.
| in Business Analysis Knowledge Area
unified modelling language
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210
# What does it mean?
A description of the observable interaction between an actor (or actors) and a solution that occurs when the actor uses the system to accomplish a specific goal.
| in Business Analysis Knowledge Area
use case
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211
# What does it mean?
A type of diagram defined by UML® that captures all actors and use cases involved with a system or product.
| in Business Analysis Knowledge Area
use case diagram
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212
# What does it mean?
Assessing whether the delivered solution meets the needs of the stakeholder group that will be using the solution. The assessment is validated against identified acceptance criteria.
| in Business Analysis Knowledge Area
user acceptance test (UAT)
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213
# What does it mean?
A small, concise statement of functionality or quality needed to deliver value to a specific stakeholder.
| in Business Analysis Knowledge Area
user story
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214
# What does it mean?
The process of checking that a deliverable is suitable for its intended use.
| in Business Analysis Knowledge Area
validation (business analysis)
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215
# What does it mean?
A requirement that has been reviewed and is determined to support the delivery of the expected benefits, and is within the solution scope.
| in Business Analysis Knowledge Area
validated requirement
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216
# What does it mean?
The worth, importance, or usefulness of something to a stakeholder in a context.
| in Business Analysis Knowledge Area
value (business analysis)
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217
# What does it mean?
A complete, fact-based, time-series representation of the stream of activities required to deliver a product or service.
| in Business Analysis Knowledge Area
value stream mapping
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218
# What does it mean?
The process of determining that a deliverable or artifact meets an acceptable standard of quality.
| in Business Analysis Knowledge Area
verification (business analysis)
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219
# What does it mean?
A requirement that has been reviewed and is determined to be defined correctly, adheres to standards or guidelines, and is at an acceptable level of detail.
| in Business Analysis Knowledge Area
verified requirement
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220
# What does it mean?
A prototype that is used to drill down into a proposed solution to uncover requirement and design considerations through multiple layers of a solution that are not easily understood or that are not discernible on the surface. It may include interaction between several solution components.
| in Business Analysis Knowledge Area
vertical prototype
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221
# What does it mean?
A set of conventions that define how requirements will be represented, how these representations will be organized, and how they will be related.
| in Business Analysis Knowledge Area
viewpoint
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222
# What does it mean?
A review in which participants step through an artifact or set of artifacts with the intention of validating the requirements or designs, and to identify requirements or design errors, inconsistencies, omissions, inaccuracies, or conflicts.
| in Business Analysis Knowledge Area
walkthrough
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223
# What does it mean?
A deliverable-oriented hierarchical decomposition of the work to be executed to accomplish objectives and create the required deliverables. It organizes and defines the total scope of the project.
| in Business Analysis Knowledge Area
work breakdown structure (WBS)
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224
# What does it mean?
A document or collection of notes or diagrams used by the business analyst during the requirements development process.
| in Business Analysis Knowledge Area
work product (business analysis)
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225
# What does it mean?
A facilitated and focused event attended by key stakeholders for the purpose of achieving a defined goal.
| in Business Analysis Knowledge Area
Workshop
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## Footnote
IIBA International Institute of Business Analisis
