business functions Flashcards
(57 cards)
discuss the differences between management and leadership
management guides human behavior where is leadership in influence of human behavior. Management is task orientated where is leadership? Is people orientated. Management is instructional in their approach. Where is leadership is motivational/inspiring in their approach. Management focuses on the bottom line. Short term leadership focuses on the horizon/long-term. Management focuses on the how and when leadership focuses on the what and why.
what is the importance/purpose of the eight business functions?
they depend on each other these functions work together to ensure survival and sustainability each particular area carries out a task
What are the three levels of management?
top level management, middle level management and lower level management. The level of management determines a chain of command, the amount of authority and status enjoyed by any manager position.
What is top level management?
Overseas activities of other functions so business can achieve its objectives, CEO and directors. They develop long-term goals, strategic plans and business policies. They determine the vision mission objectives and strategy. They ensure that people work together to accomplish goals.
What is the middle level management?
Responsible for specific departments within the business, they take medium term tactical decision decisions they do everything within the company’s policies they they achieve goals in specific departments they implement the plans made by top level management. They work with managers and other departments and acquire resources.
what is low level management?
act as role models for employees because they provide supervision performance feedback and so on they focus on controlling and directing, they are responsible for a high level of productivity and motivating employees. They take short term routine/operational decisions they implement instructions given by the middle management is called the first level management because it’s the first level which subordinate can be promoted to.
describe the management
tools used by an organization to help complete projects more efficiently by organizing and prioritizing related tasks
five basic management tasks
planning organizing leadership controlling risk management
what is planning?
this task evaluates the existing activities and goals. Top equals strategic plans middle equals tactical plans lower management equals operational plans back up plans are chosen. I’ll put in place if chosen plan becomes impossible.
what is organizing
brings together resources to achieve set goals resources include materials, humans and financial used to involves breaking. A plan into actions. Training is included to ensure jobs are carried out successfully organize into the specific functions or departments.
What is leadership?
letting staff know what needs to be done, and when it needs to be done, the employees are motivated to contribute to the success of a business establish a productive working climate
What is controlling?
Established standards and ensure those standards are met, ensure that the business achieve its goals and activities are carried out as planned. The risk can be identified during control. Compare actual results with goals. Corrective measures must be taken continuous control and shows the business run smoothly.
What is risk management?
Identify possible risk by finding risk bearing activities evaluate the potential impact of risks in terms of financial liability study reports and trains. What action to take. Should the rent happen using available resources and contingency plan and communication with stakeholders.
name the factors that influenced the organization structure
The size of the company, technology, resources, strategic goals of the company
Name three types of organizational structures
functional organizational structure, project, organizational structure, matrix organizational structure
What is the functional organizational structure?
Employees get instructions from more than one manager. The plans must be executed determine who will be giving instructions. This structure confuses employees because their reports are more than one a manager.
What is the project organizational structure
Structured around project teams it is a temporary structure because employees are drawn from different departments employees are in group to form a project team that will carry out a particular project
What is the matrix organizational structure?
Structured around projects, but employees remain in their departments must be completed to a certain point. The project is then pass onto the next team that will carry out the next phase of the project.
Discuss the activities of the administration function
Management of information. Handling of information. Office practice. Collection of information. Information technology.
What is management of information within the administration function?
Used to avoid making incorrect decisions based on incorrect information accounting records transactions up-to-date can be sold at a competitive price collecting and classifying, numerical data and statistics
what is handling of information within the administration function?
Information is collected from both outside and inside the business administration function needs to make sure that the correct and reliable information is available for decision-making and to run the business successfully
what is office practice with administration function?
This is how the administration staff should handle the duties. It includes their dress code. They eat kids, the Internet and so on.
What is collection of information in the administrative function?
Information is collected from outside and inside the business they need to ensure that it’s the correct and liable information
What is information technology within the business administration function?
Use of technological equipment to assist with various admin tasks used to communicate and handle information
