business HR

Question 1

role of HRM

Answer 1

attracting, selecting, training, assessing, motivating, rewarding, and retaining employees

Question 2

recruitment

Answer 2

hiring people that are qualified and have a certain set of skills that are enough for that specific job

Question 3

induction

Answer 3

training and helping the incoming employee get used to the job setting

Question 4

retention

Answer 4

doing things to keep your employees stay at your company

Question 5

appraisals

Answer 5

reviewing the employees progress, performance and assessment in relation to their job description

Question 6

absenteeism

Answer 6

happens when an employee has to take off work for an extended period of time and dealing with the conflict that may arise

Question 7

dismissal/firing

Answer 7

getting rid of employees who are not meeting the owners standards or following the rules

Question 8

redundancies

Answer 8

letting go of workers because they no longer need workers or for an economic reason

Question 9

training and development

Answer 9

helping the employee to improve on their skills and productivity

Question 10

performance appraisals

Answer 10

holding workers accountable for their performance/conduct at work

Question 11

internal factors that influence human resource planning

Answer 11

internal: within the business
- # of employees (size)
- organizational structure
- finances
- motivation (is the pay enough for employees to want to work there??)
- corporate culture

Question 12

strategic:

Answer 12

direction of the organization

Question 13

organizational structure

Answer 13

HR manager can identify vacant positions that are redundant

Question 14

finances

Answer 14

the money that comes in and out of the business, if the finance isn’t strong they will not be able to sufficiently pay the workers

Question 15

corporate culture

Answer 15

affects how the HR department operates

Question 16

external factors that affect human resource planning

Answer 16

external: beyond the control of the business such as legal minimum wage (govt)

• demographic change
• change in labor mobility
• immigration

Question 17

demographic changes

Answer 17

• average age
• ethnicity
• gender distribution
• retirement age

Question 18

occupational mobility

Answer 18

refers to the ability and willingness to move between geographical locations and/or occupations for their employment

Question 19

geographical mobility

Answer 19

refers to the ability to relocate to another location or country for work reasons

Question 20

migrant workers

Answer 20

people who move to other locations or countries in search of job opportunities

Question 21

gig economy

Answer 21

refers to the labor markets in which workers are given short term or long term one-off contracts, such as freelance work rather than long-term or permanent jobs. paid for each “gig” they do

Question 22

gig advantages

Answer 22

• freedom and flexibility
• potential to earn a lot of money as gig workers
• better work-life balance
• reduce cost of productions bc they dont need to hire so many people

Question 23

gig disadvantages

Answer 23

• limits peoples career opportunity
• lack job security and stable income

Question 24

reasons for resistance to change in the work place

Answer 24

• self interest
• low tolerance
• misinformation and misunderstanding

Question 25

self interest

Answer 25

- employees place their own interests over those of the organization - a perceived threat to a persons job - worried about the implications of change for themselves rather then the possible benefits for the organization itself

Question 26

low tolerance

Answer 26

- people tend to like stability and normality in their personal and professional lives - new policies and procedures or new ways of doing things in the work place

Question 27

misinformation/misunderstanding

Answer 27

- not clearly communicated to the workforce - lack of understanding arises

Question 28

human resource strategies for reducing the impact of change and resistance to change

Answer 28

change management: techniques used to plan, implement and evaluate changes in business operations

Question 29

education and communication

Answer 29

- educate staff beforehand - early communications can help owners see the rationale for change and establish trust

Question 30

participation and involvement

Answer 30

- employee involvement in decision making is theorized by many to motivate and improve morale amongst the workforce

Question 31

facilitation and support

Answer 31

- providing authentic support so the people have skills and resources they need to cope with change - restraining staff

Question 32

negotiation and agreement

Answer 32

- managers use bargaining motivations to limit or remove resistance to change - that could mean slightly different or better changes

Question 33

manipulation and co-option

Answer 33

- bring a representative of those resisting change into the process - once they are on board they can help convict other resisters to accept