Business In The Real World Flashcards

(74 cards)

1
Q

What is a business?

A

• A business is an organisation
which trades to make money,
these come in all shapes and sizes

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2
Q

What is a product?

A

• A product is anything that is
capable of satisfying
customer needs, it is
tangible and can be
touched

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3
Q

Examples of products

A

• Examples:
– Cars
– Washing machines
– Nail varnish
– X box consoles
– Mobile phones

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4
Q

What is a service?

A

• A service is an act that a business person carries
out for you in exchange for money

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5
Q

Examples of a service

A

– Dental treatment
– Accountancy
– Travel agents
– Gardening
– Cleaning
– Hairdresser

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6
Q

What are the four factors of production?

A

Land
Labour
Capital
Enterprise

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7
Q

What is land?

A

• Land– somewhere to produce the goods e.g. a farm

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8
Q

What is labour?

A

• Labour– people to work in the business e.g. farm
workers

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9
Q

What is capital?

A

• Capital– money to get the business started

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10
Q

What is enterprise?

A

• Enterprise– This is the drive or motivation from
the owners to start a business

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11
Q

What is opportunity cost?

A

When making
important
decisions in
business, the
cost of not
selecting an
alternative is
an opportunity
cost

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12
Q

What are the four reasons for starting a business?

A
  • To produce goods
  • To supply a service
  • To distribute products
  • To fulfil a business opportunity
  • Providing a good or service to benefit others
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13
Q

What is social enterprise?

A

• A social enterprise is a business which
has the objective of trading to help
people or the planet, rather than
making a profit

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14
Q

What are the three types of business?

A

Primary sector
Secondary sector
Tertiary sector

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15
Q

What is the primary sector?

A

-The primary sector
extracts raw materials
from the planet

In the primary sector
goods such as; wheat
and barley could be
grown on farms
Other goods could be
collected such as;
strawberry picking or
fishing

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16
Q

What is the secondary sector?

A

In the secondary
sector goods are
manufactured from raw
materials into finished
goods

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17
Q

What is the tertiary sector?

A

The tertiary sector is
all the support services
for business

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18
Q

What is enterprise?

A

• This can be defined as: A company or
business. It also can mean a complex project

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19
Q

What is an entrepreneur?

A

• An entrepreneur can be defined as: A person
who starts a business and takes on financial
risk in the hope of making a profit

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20
Q

What are the four characteristics of entrepreneurs?

A

Hard working
Initiative
Organised
Risk taker

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21
Q

What are inflation rates?

A

• Inflation is: The rate
of increase in prices
for goods and services
– If these go up in the
UK then raw materials
required to make
goods may increase
– This will increase the
costs of the business
– This will have an
impact on profit

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22
Q

What are interest rates?

A

Interest rates are the cost of borrowing
UK interest rate: This is set by the Bank of England. When
this rises the cost of borrowing increases
A rise interest rates will impact a business because if they
have loans or overdrafts these will now cost them more
Also their customers may now have less money as the
cost of their borrowing has increased, so sales may suffer

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23
Q

What are unemployment rates?

A

• The rate of unemployment in
the UK is those people without
a job who have been actively
seeking work in the past 4
weeks and are available to
start work in the next 2 weeks.
• More unemployed means that
a business will have more
applicants per job that they
advertise
• More unemployed also means
that many households will be
on lower incomes so sales and
profits may fall

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24
Q

What are exchange rates?

A

• Exchange rates are: the cost of one currency expressed in
terms of another e.g. $ to £
• Exchange rates change when the demand for a currency
goes up or down. Demand could change for many reasons,
such as increased business activity or rising interest rates in
a country
• If the pound is strong (increases) then a business that
imports will find that the goods become cheaper, however
if they export the goods will become dearer (SPICED)

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25
What are employment laws?
• The National Living Wage is higher than the National Minimum Wage - workers get it if they’re over 25. • The Government's National Living Wage was introduced on 1 April 2016 for all working people aged 25 and over, and is set at £7.20 per hour.
26
What are health and safety laws?
• Health and Safety at work Act 1974 • All workers have a right to work in places where risks to their health and safety are properly controlled • Health and safety is about stopping you getting hurt at work or ill through work • The employer is responsible for health and safety, but the employees must help
27
What are consumer laws?
Consumer Rights Act 2015 Goods must be; as described, fit for purpose and satisfactory quality This will have an impact on costs for a business as they need to make sure the goods are “satisfactory quality”
28
What is a sole trader?
▪ A sole trader is a business which has only one owner ▪ Also known as a sole proprietor
29
What are examples of a sole trader?
• Small shop • Plumber • Electrician • Cleaner • Hairdresser • Website designer
30
What is unlimited liability?
This means that the business and the owner are ONE legal entity. In short if a customer sues the business, they will in fact sue the owner If the business gets into debt, the owner gets into debt
31
What is a partnership in business?
• Partners are all joint owners of the business • The partners of the business may do decision making themselves or they may employ manager
32
What are examples of partnerships?
• Doctors • Dentists • Accountants • Solicitors • Vets
33
What is limited liability?
Limited liability protects a business owner’s personal funds from being used to pay business debts.
34
What is private limited company?
• Shares cannot be bought by the public, the share issue is limited (hence the ltd) to friends and family who can buy shares in the business • Owners control who buys the shares • Minimum 2 people – no maximum
35
What is a public limited company?
• Shares can be bought and sold by anyone on the Stock Exchange • Can expand by selling more shares • Limited liability
36
What is not-for-profit?
• A not-for-profit organisation is one that has the objective of something other than making a profit (but it still might make a profit) • They are dedicated to a social cause • Surplus revenue is used to further their mission, and is not paid to shareholders • They have limited liability
37
What is survival?
• In its first year of trading, a start-up business may aim to just survive
38
What is survival as an objective?
• The objective is to reach a sustainable level of sales that allows the business to reach its break-even point
39
What is profit maximisation?
• Profit is total revenue (revenue into a business) minus total costs (costs out of a business)
40
What are two ways a business to maximise profit?
– Increase revenue into the business – Reduce costs out of the business
41
What is growth?
• As businesses trade and develop over time, the objectives may change and they owners may wish to grow the business
42
What is growth domestic?
• The business may wish to increase the number of shops or outlets that they have in the UK (this is the domestic or home market)
43
What is international growth?
• The business may wish to expand into other countries, for example Europe (this is the international market)
44
What is market share?
• A business may aim to increase their market share. This is the percentage of sales held by a business in a market.
45
What is customer satisfaction?
• Some businesses will need to set customer satisfaction objectives to meet a quality standard
46
What are social objectives?
• Social enterprises are businesses trading for social or environmental purposes • Many commercial businesses would consider themselves to have social objectives, but social enterprises are distinctive because their social and/or environmental purpose is absolutely central to what they do • Unlike a charity, they relay on trade not donations to make the money
47
What are ethical objectives?
• Ethics is the principal of knowing right decisions from wrong ones in business • Having ethical objectives is expensive and will cost the business money
48
What is shareholder value?
• Shareholder value is; where shareholders, in a business, earn a return from their investment which is greater than their required rate of return • This means the business may make decisions to buy or sell goods just to maximise the amount of money they can give back to their shareholders, possibly at the expense of ethics or the environment
49
What is the purpose of setting objectives?
(a) Setting business objectives gives specific targets by which business performance can be measured (b) Setting objectives can be used to motivate workers to be more productive (c) Setting objectives clarifies business direction and aids decision making
50
What is the role of objectives?
• Objectives can help to keep the owner and the employees all working towards common goals • Objectives help the owner keep an eye on profitability, costs and profit margins
51
Why dont all businesses have the same objectives?
A. Business size will have an impact on objectives B. Level of competition faced will also change the objectives C. Type of business; sole trader, partnership, ltd or plc
52
What are not for profit objectives?
• Social enterprises, e.g. Big Issue VIDEO • These types of organisations might have these objectives: – Aim to tackle the effects of poverty – Provide jobs and tackle unemployment – Help children with a social need – Tackle the issue of an aging population – Help the homeless – Education and training initiatives
53
What is a stakeholder?
• A stakeholder is defined as anyone who has an interest in a business and is affected by the actions of the business
54
What are owners?
• Role; to start and run a business to make a profit • Objectives; to get a good return on any money they have invested in the business
55
What are employees?
• Role; to work in a business in return for wages • Objectives; To have job satisfaction, to have job security so they can pay their bills, to get promoted
56
What are customers?
• Role; to buy goods or services from the business • Objectives; to get a good choice of goods or services, to get value for money, to get quality products at low prices, to have the opportunity to buy innovative products
57
What is the local community?
• Role; For those who live near a business who may be affected by its operations • Objectives; They want the business to provide jobs, they want the business to operate in an ethical way, they may also want them to buy from local suppliers and to not pollute the local atmosphere
58
What are suplliers?
• Role; to provide the business with goods or services that they might need • Objectives; they want to charge high prices to make a profit, they want customer loyalty with repeat orders, they also want payment on time, they may also want larger orders
59
What is a possible stakeholder conflict?
• Employees want higher wages but owners and shareholders don’t want to pay higher wages, as this will raise costs and therefore impact profit
60
What is cost of premises?
• Cost of rent for shops in town centres and shopping centres will be higher than elsewhere • Premises are often the second largest cost after wages • Small businesses that can start from home can make a huge cost saving
61
What is the cost of grants?
• Some businesses may decide to open in a certain location because they have been given a government grant • Government grants do not need to be paid back, they are given to businesses to encourage them to set up in areas which have high unemployment
62
Why is labour a location factor?
• Adequate supply of cheap and skilled labour is necessary for businesses • Some businesses may move to areas of high unemployment so there is a large pool of applicants for any jobs they advertise
63
What is proximity to materials?
• A business start-up will need to think about its location in terms of proximity to materials • The closer a business can be to the raw materials it needs for production, the lower the costs of production will be
64
What is a business plan?
• A document which sets out the future plans for a business • It is how an entrepreneur will explain how they will turn their idea into a successful business • The entrepreneur may then show the plan to a bank to ask for a business loan
65
What are the purposes of a business plan?
• To help set up a new business • To help the business raise finance • To help the business to set objectives • To outline how functions of the business will be organised
66
What is fixed costs?
• Fixed costs are costs that do NOT vary with the level of business • These are all running costs of the business that do not fall into variable costs. These are costs that you need to pay no matter how much goods or services you produce.
67
What is variable costs?
• Variable costs are costs that DO vary with the level of trade • These are the direct costs associated with the production of the goods/services which will be sold • This will include the cost of the materials used to produce the goods/services, along with the direct labour cost
68
What are total costs?
• Total costs is calculated when all your fixed and variable costs are added together
69
What is sales revenue?
• Money into your business through sales is called sales revenue • This will be cash paid by customers for your goods
70
What is the formula ro calculate sales revenue?
• Sales revenue is calculated when you multiply the price of the goods by the quantity you have sold
71
Whatbp are the two main types of profit?
Gross profit Net profit
72
What is gross profit?
Gross profit (GP) is sales revenue (SR) minus variable costs (VC)
73
What is net profit?
Net profit (NP) is sales revenue (SR) minus fixed (FC) AND variable costs (VC)
74
What is the net profit formula?
Np = SR = (FC + VC)