Business Management Flashcards by Alyxandria Fuller | Brainscape

Q

Definition and challenges of management

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Skills of management

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Reconciling conflicting interests

Stakeholder Engagment

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Goals

Definition and importance

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S.M.A.R.T. Goals

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Financial Goals

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Non-financial Goals

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Staff Involvement

Why?; training, motiviation, mentoring

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Management Approaches

List the three major approaches

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Classical-Scientific Management

Define, founder, 4 pinciples

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Classical-Scientific Management

Advantages / Disadvantages

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Q

Classical-Bureaucratic Management

Define, features

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Classical-Bureaucratic Managment

Advantages / Disadvantages

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Q

First 3 Essential Skills of Management

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Behavioural Management

Define, founder, features

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Behavioural Management

Advantages / Disadvantages

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Final 3 Essential Skills of Management

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Q

Contingency Management

Description and Features

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Contingency Management

Adv / DAvd

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Leadership

Definition, continuum

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Leadership - Autocratic

Definition, features, adv, dadv

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Leadership - Participative / Democratic

Define, features, adv, dadv

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Q

Management Process

Four key functions; basic definition

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Operations

Define and purpose

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Operations

inputs - types

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Operations

Transformation

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Operations

Outputs - Type

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Operations

Manufacturinbg (Secondary)

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Operations

Service Business (tertiary)

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OperationsOperations

Quality Management

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Marketing

Definition and purpose

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Marketing

Target Market

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Marketing

Segmentation - Four Variables

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Marketing

The 4 Ps - Marketing mix

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Marketing

Product strategies

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Marketing

Price strategies

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Marketing

Promotion strategeies

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Marketing

Place (Distribution) strategies

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Financial Management

Define and purpose

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Financial Management

Cash flow statement - features and purpose

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Financial Management

Income statement - features and purpose

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Financial Management

Balance sheet - features and purpose

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Financial Management

Balance Sheet - accounting equation and terms

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Human resources management

define and purpose

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Human resources management

1: acquisition and recruitment

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Human resources management

2: Training and devleopment

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Human resources management

3: Maintenance

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Human resources management

4: separation

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Human resources management

Contracts - rights responsibilities

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Human resources management

Legal - NES and Fair Work Act 2009

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Ethics

Feine and importance

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Ethics

Issues

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Q

Managing Change

Definition and challeneges

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Managing Change

Transformative Vs. Incremental

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Managing Change

Impacts of change - 4 factors

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Managing Change

Low risk vs high risk change strategies

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Managing Change

Resistance to change

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Q

xManaging Change

Strategies to reduce resistance

A