Business Midterm 1 Flashcards
(33 cards)
What is Organizational Behaviour (OB)?
A field that studies the impact individuals, groups, and structures have on behaviour within organizations, aiming to improve organizational effectiveness.
What disciplines contribute to Organizational Behaviour?
OB draws from psychology, social psychology, sociology, anthropology, economics, political science, and medical science.
What are common course topics in OB?
Team dynamics, culture, perception, personality, communication, organizational structure, decision-making, motivation, power and politics, and conflict and negotiation.
What trends are shaping organizations in 2025?
Upskilling, hybrid work models, AI automation, mental health awareness, gig economy, agile strategies, DEI, and human-centric leadership.
How does OB help organizations?
Improves work environments, leadership, conflict resolution, adaptability, and employee well-being.
What is the history of Organizational Behaviour?
OB evolved through eras: Scientific Management (1910s), Human Relations (1930s), Systems (1950s), Beliefs (1970s), and Sustainability (1990s–present).
What is the definition of an organization?
A coordinated social unit of people working continuously to achieve common goals.
What are positive examples of employee behaviour?
Problem-solving, effective communication, adapting well, and introducing innovations.
What are negative examples of employee behaviour?
Aggression, spreading rumours, absenteeism, missing deadlines, and avoiding responsibility.
What challenges do Gen Z employees pose to leadership?
High turnover, entitlement, poor communication, lack of motivation, and workload issues.
What is allyship in the workplace?
Active support and advocacy for marginalized groups to promote inclusion and equity.
How does job crafting engage employees?
Empowers workers to redesign their roles based on strengths, increasing engagement and reducing turnover.
What ethical challenges do employees face?
Pressure to meet productivity goals, cut corners, and face difficult ethical decisions.
Who are some notable whistleblowers and their impacts?
Jeffrey Wigand (tobacco) and Sherron Watkins (Enron) exposed corporate misconduct and influenced reforms.
What is perception in Organizational Behaviour?
The process of interpreting and making sense of one’s environment, impacting motivation and workplace interaction.
What factors influence perception?
Personal traits, organizational culture, communication, and feedback.
What is unconscious bias?
Automatic judgments influenced by stereotypes or assumptions without conscious awareness.
What is Gender bias
The tendency to prefer one gender over another
What is Ageism
The tendency to judge an individuals ability based on their age
What is a Halo effect
When one impressive thing affects your opinion of them.
What is the Horns effect
When one bad thing clouds your opinion of an individual
What is Affinity Bias
When you feel a connection to those similar to us
What is Perception Bias
Where you have Stereotypes and assumptions about different groups
What is Confirmation Bias
Looking to confirm our own opinions and pre-existing ideas
