Business objectives Flashcards
(11 cards)
Business objectives
Short-term goals set by business to achieve business aim
Buiness objevtives are used to:
-Motivate employees
-Give clear focus for decision-making
-Measure performance
-Provide targets
What factors are used to influence business objectives
-Age of business
-Size of business
-Market conditions
-Level of competition
Business survival
Used by
-New business
-Business making a loss
-Businesses struggling in an external shock e.g. COVID
-Businesses hit by competitive pressures
Sales maximisation-Business objective
Used by low businesses, with low-profit margins e.g. Primark
Market share-Business objective
Used in highly competitive markets
e.g. supermarkets
Profit maximisation-Business objective
Used by businesses with price-setting power, to increase total profit for the year
Cost efficiency-Business objective
Most cost-effective way to produce goods
-Businesses that have low-priced goods
-Looking to improve profit margins
Employee welfare-Business objective
-Improve staff retention
-Used by businesses with high turnover or low productivity
-Improve customer service quality
Customer satisfaction-Business objective
-Businesses that sell luxury goods e.g. Royls Royce
-Restaurants
Social objectives-Business objective
-Set to benefit society
-Used by social enterprises
-Big businesses looking to improve customer perception/brand image