Business Objectives Flashcards
(10 cards)
Objectives:
Goals set by a business.
Diversify:
If a business diversifies, it increases the range of goods or services it produces.
Revenue:
Money from the sale of goods and services.
The importance of clear objectives:
- Employees need something to work towards.
- Objectives motivate people.
- Decide where to take a business and what steps are necessary to get there.
- Makes it easier to assess the performance of a business.
Financial objectives:
- The survival of a business.
- Making profit.
- Increasing sales =n lower costs, larger market share, higher public profile and more wealth generated.
- Increase market share by winning customers from competitors. Businesses with large market shares may be able to dominate the market.
- Financial security also called profit satisfying - making enough profit to satisfy the needs of the owners.
Non-financial/Social objectives:
- Increasing rates of recycling.
- Improving the quality of education.
- Providing employment for local people.
- Personal satisfaction
- Challenge
- Independence and control
Non-financial/Social objectives:
- Increasing rates of recycling
- Improve the quality of education
- Providing employment for local people
- Personal satisfaction
- Challenge
- Independence and control
Why might objectives change as business evolve?
As a business evolves, its aims and objectives are likely to change because businesses have to respond to events or changes in circumstances.
Some if the main examples are:
- market conditions: when market conditions change (e.g. a rival arrives) a business must set new objectives
- technology: as technology develops businesses have to adjust their objectives
- performance
- legislation: new laws might be introduced
- internal reasons, e.g. change in ownership, change in the senior management teamm.
SMART goals:
S - Specific: state what you’ll do; use action words
M - Measurable: provide a way to evaluate; use metrics or data targets
A - Achievable: within your scope; possible to accomplish, attainable
R - Relevant: makes sense within your job function; improves the business in some way
T - Time-bound: state when you’ll get it done; be specific on date or timeframe.