Business Planning + Objectives Flashcards

1
Q

Define a business plan

A

A document that outlines a businesses purpose and how it will organise its resources in order to achieve its goals

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2
Q

Name Sections of a business plan

A

Aims and objectives
Management bio
Target market/ market research

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3
Q

Why write a business plan?
Name Pros and cons

A

To set clear objectives
To show organisation
To help raise finance
Pros- helps identify potential problems and possible solutions, often essential to raise finance
Cons- takes time and energy to make (opportunity cost) needs to be updated to be useful

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4
Q

Methods other than profit that are used to judge a business

A

Customer satisfaction
Product quality
Brand image
Company size
Revenue/ sales growth

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5
Q

What are the main aims

A

To survive
Profit maximisation
Growth
Market share
Customer satisfaction

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6
Q

Why do businesses set aims

A

To improve decision making
To provide clear goal
Prioritise spending
Motivate employees

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7
Q

Why do aims change

A

New bs old business
Change in competition level
Change in ownership

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8
Q

Define an
Aim
Objective
Long term
Short term

A

Aim- term goal, business organises its resources in order to achieve
Objective- clearly stated outcome that will help an organisation achieve its aim
Long term: +1 year
Short term:within 1 year

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9
Q

Define survival

A

Business has sufficient cash flow to pay debts and continue operating

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10
Q

Define increasing market share

A

Business aims to increase number of sales from customers who previously used rival companied

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11
Q

Define increasing customer satisfaction

A

Aim of meeting customer expectations

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12
Q

Define growth

A

Business aims to increase in terms of number of outlets, employees or sales revenue
Domestic- within uk

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13
Q

Define social and ethical objectives

A

Wide range of objectives related to moral values eg reducing environmental damage or creating employment

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14
Q

Define profit maximisation

A

Business focused on maximising revenues whilst minimising costs

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15
Q

Define maximising shareholder value

A

Increasing shareholder returns through increasing dividend payments and the organisations share price

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