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Flashcards in Business, Stakeholders and Issues Deck (4)
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1
Q

What are stakeholders

A

any person, organization, social group, or society at large that has a stake in the business. Thus, stakeholders can be internal or external to the business. A stake is a vital interest in the business or its activities. It can include ownership and property interests, legal interests and obligations, and moral rights.

2
Q

Stakeholder analysis

A

is about identifying all persons, groups and institutions who may have an interest in a project and taking steps to manage their interests and expectations so that the project runs as smoothly as possible. Closely linked to risk management and change management.

3
Q

Stakeholder engagement

A

is key to building mutually beneficial relationships that help achieve its organizational goals and move toward its vision.

4
Q

Stakeholder engagement examples

A

customers and suppliers - surveys
Investors - meetings, calls and presentations
Communities - panel discussions, survey community residents, sustainability reports
Employees - surveys and meetings, benefits and Newsletters