Business studies Flashcards

(17 cards)

1
Q

Key Performance Indicators (KPI) (4)

A
  • Revenue growth
  • Customer Acquisition Cost (Cost of acquiring a new customer)
  • Customer Lifetime Value (Total revenue expected from a customer over their lifetime)
  • Conversion Rates (Percentage of leads that become paying customers)
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2
Q

Types of Business deals (3)

A
  • Joint ventures
  • Mergers and Acquisitions
  • Licensing Agreements
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3
Q

Challenges that business can face (3)

A
  • Market saturation
  • Competition
  • Changing needs
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4
Q

Role of BD (3)

A
  • Bridge between sales, marketing and operations
  • Identifies growth opportunities, develops strategies and ensures successful implementation
  • Drives innovation by identifying untapped opportunities
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5
Q

How does inflation negatively effect business opportunities (5)

A
  • Increased costs
  • Reduced consumer spending
  • Economic instability; uncertainty
  • High borrowing costs
  • Supply chain disruptions
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6
Q

Potential positive effects of inflation on businesses (3)

A
  • Asset appreciation
  • Opportunities for innovation
  • Currency advantage for exporters
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7
Q

Explain the currency advantage for exporters that inflation can bring

A

If domestic inflation weakens the local currency, exporters might benefit as their goods become cheaper for foreign buyers

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8
Q

Strategies for navigating inflation (5)

A
  • Diversification
  • Efficiency improvements
  • Strategic Planning
  • Focus on essentials (shift focus on goods with steady incomes)
  • Hedging
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9
Q

what is meant by strategic planning

A

Gradual price increases or value added services to maintain profitablility

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10
Q

What is meant by Hedging

A

Using financial instruments to protect against currency or cost fluctuations

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11
Q

Examples of hedging (3)

A
  • Forward contracts
  • Currency Futures
  • Currency options
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12
Q

What is meant by forward contracts

A

Agreement to buy or sell a currency at a predetermined exchange rate on a specific date

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13
Q

What is meant by currency futures

A

Standardised contracts traded on an exchange to lock in an exchange rate for a set amount of currency at a future date

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14
Q

What is meant by currency options

A

Provides the right to buy or sell a currency at a specific exchange rate before a certain date

(useful for companies with exposure to fluctuating input costs)

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15
Q

What are commodity futures (2)

A
  • Contracts to buy/sell a specific amount of commodity (oil, wheat, metals) at a predetermined price on a future date
  • helps businesses avoid volatility in essential supplies
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16
Q

Interest rate cap

A

Maximum limit on how high interest rates can go