business test Flashcards

(40 cards)

1
Q

Define external environment

A

The external environment refers to all external factors that can influence a business’s operations and planning.

Includes macro and operating environments.

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2
Q

Define macro environment

A

The macro environment encompasses broader societal factors that affect all businesses, such as economic, political, and cultural conditions.

It includes trends and changes that impact the industry as a whole.

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3
Q

Identify the factors in the macro environment

A
  • Economic factors
  • Political factors
  • Social factors
  • Technological factors
  • Environmental factors
  • Legal factors

These factors collectively influence business strategies and decisions.

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4
Q

Define operating environment

A

The operating environment consists of specific external elements that directly impact a business’s operations, such as suppliers, customers, and competitors.

It is more immediate compared to the macro environment.

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5
Q

Distinguish between the macro and the operating environment

A

The macro environment includes broad societal factors, while the operating environment consists of specific elements that directly affect a business’s operations.

Understanding both is crucial for effective business planning.

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6
Q

Define legal and government regulations

A

Legal and government regulations are laws and guidelines established by authorities that businesses must follow to operate legally and ethically.

Compliance is essential for avoiding legal issues.

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7
Q

Explain why it is important for businesses to comply with legal and government regulations

A

Compliance is crucial to avoid legal penalties, enhance reputation, and ensure smooth operations.

Non-compliance can lead to fines, lawsuits, and operational disruptions.

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8
Q

Identify and explain the five areas of law and regulations applicable to businesses

A
  • Employment laws and regulations
  • Environmental legislation
  • Industry regulations
  • Council regulations
  • Taxation requirements

Each area has specific legal obligations that businesses must fulfill.

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9
Q

Provide an example for the five areas of law and regulations applicable to businesses

A
  • Employment laws: Fair Labor Standards Act
  • Environmental legislation: Clean Air Act
  • Industry regulations: Food Safety Modernization Act
  • Council regulations: Local zoning laws
  • Taxation requirements: IRS tax codes

Each example has specific legal obligations for businesses.

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10
Q

Define societal attitudes

A

Societal attitudes are the shared beliefs and values held by a group of people that influence their behaviors and decisions.

They can vary significantly between different cultures and communities.

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11
Q

Define societal behaviours

A

Societal behaviours are the actions and reactions of individuals and groups influenced by societal attitudes.

These behaviours can affect market trends and consumer preferences.

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12
Q

Explain the impact that societal attitudes and behaviour can have on business planning

A

Societal attitudes and behaviours influence consumer decisions, market demand, and brand perception.

Businesses must adapt to these changes to remain relevant.

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13
Q

Define societal trends

A

Societal trends are patterns of change in societal attitudes and behaviours over time.

Recognizing these trends helps businesses anticipate and respond to market changes.

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14
Q

Provide examples of current trends and explain how businesses can respond to these trends

A
  • Sustainability: Implement eco-friendly practices
  • Health consciousness: Offer healthier product options
  • Digitalization: Enhance online presence

Adapting to trends can improve competitiveness.

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15
Q

Define economic conditions

A

Economic conditions refer to the state of the economy at a given time, including factors like inflation, employment rates, and consumer confidence.

They influence business operations and planning.

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16
Q

Explain why it is important for business owners to consider current and anticipated economic conditions

A

Understanding economic conditions helps business owners make informed decisions regarding investment, pricing, and resource allocation.

Anticipating changes can enhance strategic planning.

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17
Q

Define interest rates

A

Interest rates are the cost of borrowing money, expressed as a percentage of the loan amount.

They affect consumer spending and business investment.

18
Q

Define employment levels

A

Employment levels indicate the number of people employed in the economy, reflecting economic health and consumer spending power.

High employment levels usually correlate with increased consumer demand.

19
Q

Define tax rates

A

Tax rates are the percentages at which income, sales, or property is taxed by government authorities.

They impact consumer spending and business profitability.

20
Q

Define consumer confidence

A

Consumer confidence is the degree of optimism that consumers feel about the overall state of the economy and their personal financial situation.

High confidence typically leads to increased spending.

21
Q

Analyse the impact of interest rates on businesses and business planning

A

High interest rates can reduce consumer spending and increase borrowing costs, while low rates can stimulate investment and spending.

Business owners should adjust their strategies based on interest rate trends.

22
Q

Analyse the impact of employment levels on businesses and business planning

A

Higher employment levels can lead to increased consumer spending, while lower levels can decrease demand for goods and services.

Businesses must adapt their offerings based on employment trends.

23
Q

Analyse the impact of tax rates on businesses and business planning

A

Higher tax rates can reduce profitability and consumer spending, while lower rates can encourage investment and growth.

Businesses should plan for changes in tax legislation.

24
Q

Analyse the impact of consumer confidence on businesses and business planning

A

High consumer confidence can lead to increased spending and investment, while low confidence can result in reduced demand.

Monitoring confidence levels is essential for business strategy.

25
Define technological developments
Technological developments are advancements in technology that can affect how businesses operate and deliver products or services. ## Footnote They can lead to improved efficiency and new market opportunities.
26
Define productivity
Productivity is the measure of efficiency in converting inputs into outputs, typically expressed as a ratio. ## Footnote Higher productivity can lead to increased profitability.
27
Define effectiveness
Effectiveness refers to the degree to which a business achieves its goals and objectives. ## Footnote It is a measure of success in fulfilling a mission.
28
Explain the impact that technological developments can have on business planning
Technological developments can lead to new business models, improved efficiency, and the need for ongoing adaptation. ## Footnote Businesses should invest in technology to remain competitive.
29
What should business owners consider regarding technological developments?
Business owners should consider cost, implementation, training, and the potential return on investment. ## Footnote Assessing technological needs is crucial for planning.
30
What are the benefits to businesses of taking advantage of technological developments?
* Increased efficiency * Cost reduction * Enhanced customer experience * Competitive advantage ## Footnote Leveraging technology can drive growth and innovation.
31
What are the disadvantages of technological developments?
* High initial costs * Rapid obsolescence * Training requirements * Dependence on technology ## Footnote Businesses must weigh these factors against potential benefits.
32
Define overseas competitors
Overseas competitors are businesses located in other countries that compete in the same market or industry. ## Footnote They can influence pricing and market strategies.
33
Define overseas markets
Overseas markets are markets located outside a business's home country where it can sell its products or services. ## Footnote Expanding into these markets can provide growth opportunities.
34
Define offshoring of labour
Offshoring of labour refers to relocating business processes or services to another country to reduce costs. ## Footnote It can improve efficiency but may raise ethical concerns.
35
Define exchange rates
Exchange rates are the value of one currency in relation to another, affecting international trade and investment. ## Footnote Fluctuations can impact profitability for businesses operating globally.
36
For each of the global considerations, what should businesses consider?
* Overseas competitors: Market entry strategies * Overseas markets: Cultural differences and regulations * Offshoring of labour: Cost-benefit analysis and ethical implications * Exchange rates: Currency risk management ## Footnote Each consideration impacts business planning and operations.
37
Define corporate social responsibility
Corporate social responsibility (CSR) is the concept that businesses should consider their impact on society and the environment in their operations. ## Footnote CSR encompasses ethical practices and community engagement.
38
Explain how a business can implement CSR to be environmentally responsible and socially responsible
* Reduce environmental impact through sustainable practices * Engage in community support initiatives * Ensure ethical labor practices * Promote diversity and inclusion ## Footnote Implementing CSR can enhance brand reputation.
39
What can businesses do to reduce their environmental impact?
* Implement recycling programs * Use sustainable materials * Reduce energy consumption * Support renewable energy sources ## Footnote Each action contributes to environmental sustainability.
40
What can businesses do to reduce negative social impacts and positively contribute to society?
* Support local communities * Ensure fair labor practices * Invest in education and training programs * Promote health and wellness initiatives ## Footnote Positive contributions can improve community relations.