Busniess studies

Question 1

(SIG)

Role Operations managment

Answer 1

1. cost leadershiop
2. good and servie differantion
3. interdepence with other key business functions(human reasoures,marketing and finance)

(SIG)

Question 2

Influences

Answer 2

1. globalisation, technology, quality expectations cost based competition, government policies, legal regulations, environmental sustainability
2. Corpoate socail responsiblity
   * the difference between legal compliance and ethical responsibility
   * environmental sustainability and social responsibility

Question 3

operations processes

Answer 3

1. inputs
   * transformed resources, (example materials information and customers)
   .* transforming resources, (example human resources, facilities)
2. transform processes
   * the influence of volume ,variety,variation in the demand and visibility
   * sequencing and scheduling game charts critical Park analysis
   technology tasks and process layout. * monitoring control and improve improvement
   3.Ouputs
   * customer service
   * warranties

Question 4

Social and Ecthic Responsibility

Answer 4

• Social responsibility the accountability for the community, the people, the business and the environment.
• Ethic responsinaly is the business the job to follow the law.
• enicotmental sustabianly

Question 5

Business functions

Answer 5

• human reasoure
• marketing
• finance

Question 6

Logistsics

Answer 6

Refers to distrubtion,transportion,storage and materals handling/packing