C12: COMMUNICATION CLIMATE Flashcards Preview

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Flashcards in C12: COMMUNICATION CLIMATE Deck (4)
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1
Q

C12-1: FEATURES of CLOSE relationships

A

_ Investment
_ Commitment
_ Trust
_ Comfort with relational dialects

2
Q

C12-2: Responding to DIALECTS

A

_ Neutralize the two poles
_ Prioritize dialects
_ Separate dialects
_ Reframe needs

3
Q

C12-3: Elements of confirming climate

A

_ Recognition
_ Acknowledgement
_ Endorsement

4
Q

C12-4: Guidelines for creating and sustaining HEALTHY CLIMATES

A
_ Actively use communication to build confirming climates
_ Accept and confirm others
_ Affirm and assert yourself
_ Respect diversity in relationships
_ Respond to criticism constructively