C2M

Question 1

Which of the following describes the correct order of execution of algorithms during bill completion?

Answer 1

SA Type pre-bill completion,
Customer Class pre-bill completion,
SA Type Bill Completion,
Customer Class Bill Completion,
Customer Class Post Bill Completion

Question 2

Which of the following entities hold the demographic and geographic information, financial info, billing, etc.

Answer 2

Account, Person, Premise, Service Point, Service Agreement

Question 3

Which of the following objects controls what is to be done for an overpayment?

Answer 3

Customer class

Question 4

Which of the following results to multiple Bill Calculation Headers?

Answer 4

Multiple Rate Version Calculation Group

Question 5

5. Which of the following statement best describes the Adjustment Approval Profile:

Answer 5

Controls if an adjustment requires approval before being frozen

Question 6

How does the base Payment Distribution algorithm work?

Answer 6

Distribute payments by SA Type Payment priority & debt age

Question 7

What happens when the source of the financial transaction is canceled?

Answer 7

A reversal financial transaction is created

Question 8

At an instant in time, how many meters can be installed at a service point?

Answer 8

One

Question 9

How many Service Agreements can be linked in a Severance Process?

Answer 9

One

Question 10

What are the three categories of IMD Exceptions:

Answer 10

Terminate, issue, information

Question 11

Which three of the following are true for a Payment Arrangement Request?

Answer 11

Create a Payment Arrangement SA,

Question 12

Which of the following is true about the Account Balance

Answer 12

An account’s balance is equal to the sum of the FTs linked to its SAs

Question 13

Which of the following are true about Subtractive and Consumptive reading?

Answer 13

Subtractive MC’s usage = End Measurement minus Start Measurement.

Consumptive MC’s usage = Measurement

Question 14

Which statements are false for Account?

Answer 14

Account expires

Account can only link to 1 person

Question 15

Which status of Bill Segment can be regenerated?

Answer 15

Freezable and error

Question 16

Which is true for relationship of Payment Event and Tenders?

Answer 16

Number of Tenders depends on number of type of payments created

Question 17

How many bill segment-related transactions related to Payment Arrangement?

Answer 17

Depending on number of bills that will cover the total amount of the Payment Arrangement

Question 18

How many bill segment-related transactions related to Pay Plans?

Answer 18

None

Question 19

How many install events exist for previous year when meter exchange occurred in previous year?

Answer 19

Two

Question 20

If the IMD is already visible in C2M portal but not yet finalized, which validation can be assumed already passed?

Answer 20

Critical validation

Question 21

Which BO executes the validation upon receiving the IMD from head-end system?

Answer 21

IMD seeder

Question 22

When adding additional critical validations to the IMD before subjecting it to VEE, where should these be added?

Answer 22

IMD Seeder – Lifecycle (other options will be: IMD Seeder – Options, etc)

Question 23

How you ensure that the VEE group/rule are executed?

Answer 23

Setup fallback VEE group

Question 24

Which 2 configurations can be set-up if a rule is only applicable to 1 of 2 meters for a certain condition?

Answer 24

Configure 2 VEE group, Create Eligibility criteria

Question 25

What is the correct flow from IMD to creation of usage?

Answer 25

Load Initial Measurements -> Validate Edit Estimate (VEE) Initial Measurements -> Create Final Measurements -> Calculate Usage

Question 26

Which is needed to establish with Service Provider before Usage Transactions can be created?

Answer 26

Usage subscription

Question 27

Which information are required to execute Get Scalar Details usage rule?

Answer 27

not sure if this should be UOM / TOU / SQI

Question 28

Which are true for components?

Answer 28

Attached to asset, cannot be install to location, also has a disposition

Question 29

. What happens when a financial transaction is cancelled?

Answer 29

New reversion financial transaction is created

Question 30

Which drives number of Bill Segment calculation header?

Answer 30

Rate version of Calculation Group

Question 31

Where can proration be configured?

Answer 31

Rate Schedule, Bill Factor, and Rate Version Calculation

Question 32

Where to configure which usage need to be measured?

Answer 32

Measuring component type

Question 33

Which is true for measurements?

Answer 33

Related to final measurements are used to calculate usage. Other options will try to flip the order like ‘usage is needed to calculate final measurement’.

Question 34

What can be done by enable service order?

Answer 34

connect SP, install device, turn ON device, Check Measurement exists

Question 35

What needs to set-up when creating a new BO to maintain its contents?

Answer 35

Related to Display SS and Maint UI maps

Question 36

Aside from set of procedures and careful handling instructions for Specifications, what can be used to provide information about specifications?

Answer 36

Attributes

Question 37

What are the attributes or measuring components?

Answer 37

Channel Id and Multiplier (choices may vary, review other possible attributes of MCs)

Question 38

What are the different Service Order Types/Processes?

Answer 38

Enable Service, Disable Service, Cut for Non Payment, Reconnect, Exchange Meters, Back to Back Service

Question 39

When is Meter Multiplier applied?

Answer 39

Pre VEE

Question 40

What can “Are SP/Device ready algorithm” do?

Answer 40

Customer Device Compatibility Check, Connect SP and/or Install Device, Connect Device, Check for Measurement, Update US/SP Start Date Time

Question 41

What immediately happens when payments are canceled?

Answer 41

Reversal FT is created.

Question 42

What should be setup in order to send bill /subscription to customer?

Answer 42

account contact preference

Question 43

Which of the following are true about the FT creation algo/or what does it control?

Answer 43

Whether current and/or payoff balances are affected by the FT How GL entries are created

Question 44

If a company has scalar devices with different registers for outgoing and incoming kwh measurements, how should you implement this in C2M?

Answer 44

1 device and multiple MCa

Question 45

Which of the following is Connect SP/Install Device algo is capable of?

Answer 45

Sending a smart meter command | Incorrect: Create SP, Create Device

Question 46

What is the correct sequence from creating initial measurement data to calculating usage?

Answer 46

1. Load Initial Measurements 2. Critical validations 3. Normalize measurement (pre-VEE) using Validation, editing and estimation to get final measurements (post-VEE) 4. Calculate usage using the final measurements

Question 47

Something about collection process and collection criteria..

Answer 47

Debt class

Question 48

Aside from procedures, handling instructions, Specifications can define which about assets..

Answer 48

Attributes

Question 49

Which of the following are true about Specifications and Assets?

Answer 49

A single specification can be used on many assets A specification may contain peer specifications (I forgot the other choices)

Question 50

What can be defined in Adjustment Type? Choose three.

Answer 50

- Rate that will be used in creating Adjustment - How Adjustment will be displayed on Bill - default adjustment amount