CA-2 Flashcards

(70 cards)

1
Q

The process of creating a product to fit the requirements of a specific buyer is____________________

A

Custom Manufacturing

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2
Q

____________________ is the process of changing and improving resources to create goods or services.

A

Conversion

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3
Q

A(n) ____________________ is all the people and organizations that might purchase a product.

A

Market

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4
Q

A(n) ____________________ is a license to sell a company’s goods or services within a certain territory
or location.

A

Franchise

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5
Q

Bits of data stored on a computer about the websites visited are _____________________________

A

Cookies

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6
Q

The authority structure of a company from the highest to the lowest levels is called the

A

Chain of command

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7
Q

The ongoing effort to improve production processes to meet goals and increase profit is called

A

Continuous process improvement

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8
Q

____________________ are wages that are at least equal to those paid by similar businesses in an area.

A

Competitive Wages

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9
Q

Capital brought into the business in exchange for a percent of ownership in the business is

A

Equity Financing

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10
Q

The movement of money into and out of a business is called

A

Cash Flow

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11
Q

is the process of willingly risking resources to start and run a business in pursuit of profit.

A

Enterprise

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12
Q

A(n) ____________________________________ is a written statement of goals and objectives for a
business with a strategy to achieve them.

A

Business Plan

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13
Q

is payment to an employee for work performed including wages or salaries, incentives, and benefits.

A

Compensasion

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14
Q

__________________________________ is a name, term, or design that sets a product or business apart from its competition.

A

Brand

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15
Q

_______________________________________ is using remote servers to store and access data over the Internet rather than on a personal computer or local server.

A

Cloud computing

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16
Q

The property or items of value owned by a business are __________________________________.

A

Assets

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17
Q

Skills required to resolve a situation that could lead to hostile behavior are called
__________________________________________

A

Conflict Resolution Skills

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18
Q

Software helps safeguard a computer that is connected to the Internet or any type of network is
_______________________________________

A

Antivirus Software

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19
Q

The _______________________________ of a business determines who has control of a business and
decision-making power.

A

Capital Structure

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20
Q

Private investors who fund start-up businesses are called _____________________________________.

A

Angel Investors

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21
Q

A(n) ____________________ is a group of workers united as a single body to protect and advance the
rights and interests of its members

A

Labor Union

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22
Q

All the activities required to create a product are part of the ___________________________________

A

Production Process

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23
Q

___________________________________ is the process of hiring, training, and developing employees.

A

Human recource management

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24
Q

An arrangement where two part-time employees handle the responsibilities of a single full-time position
is called ______________________________________

A

Job Sharing

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25
_______________________________________ is a science concerned with designing and arranging things people use so that they can interact efficiently and safely.
Ergonomics
26
A(n) _______________________________ outlines how company decisions are made
Policy
27
The process that identifies the job requirements for a position, employee qualifications, and how success will be evaluated is called _________________________________.
Job analysis
28
The ability to use technology to locate, evaluate, communicate, and create information is called ____________________________________________.
Digital Literacy
29
is a process for holding meetings so that they are orderly and democratic.
Parliamentary Procedure
30
is the process of the coordination of activities and resources needed to reach its goals.
Organizing
31
___________________________________ is the exchange of information through electronic means.
Electronic Data Interchange
32
___________________________ is an illegal act that involves stealing someone’s personal information and using that information to commit theft or fraud.
Identity theft
33
A(n) ____________________ chart is a diagram showing how each employee position within the company interacts with others in the chain of command.
Organizational
34
A(n) ___________________________________ is someone who regularly and skillfully engages in the use of technology, such as the Internet, computers, and other digital devices.
Digital citizenship
35
The ability to communicate effectively using body language, eye contact, personal space, behavior, and attitude is ________________________________________ skills.
Non-verbal skills
36
____________________________________ is the standard transfer of electronic data for business transactions between organizations.
Digital Communication
37
____________________________ consists of a company’s division managers and department heads.
MIddle Management
38
Using the Internet to harass or threaten an individual is ____________________________________.
Cyberbullying
39
Unfair treatment of an individual based on his or her race, color, religion, sex, national origin, age, or disability is __________________________________________.
Discrimmination
40
The ability to analyze a situation, interpret information, and make reasonable decisions involves __________________________________________________.
Critical thinking skills
41
A _______________________________________ inventory-control system should the quantity of inventory on hand at all times.
Perpetual
42
A(n) ___________________________ is a computer program designed to negatively impact a computer system by infecting other files.
software Virus
43
The area of management responsible for the activities necessary to produce goods and services is
operations Management
44
is the strategy used to find people who are qualified for a position.
Recruiting
45
According to the two-factor theory, factors that lead to employee satisfaction are called __________________________________________ factors.
motivation
46
Enabling a(n) ___________________________ prevents your browser from allowing you to see pop-up ads, which can contain malware.
POp-up Blocker
47
______________________________ inventory-control system involves taking a physical count of merchandise at regular periods.
Periodic
48
The ______________________________ is a sentence in a business plan that describes the purpose of the business.
Mission Statement
49
During the _________________________________ phase of employee training, new employees get an overview of the company and its operations.
Orientation
50
A ______________________________ is someone with experience who can provide advice, suggestions, and ideas.
Mentor
51
Software that has had its source code made available to the public at no charge is called _______________________________________.
Open source
52
The manufacturing of goods in large quantities using standard techniques is called
mass production
53
________________________ is the process of gathering and analyzing of information about a business.
MArket research
54
A(n) ____________________________________ defines the position and expectations of a job.
Job Decription
55
_____________________________ is the process of controlling and making decisions about a business.
Management
56
A process in which a neutral person meets with each side of a negotiation in an attempt to find a solution that both sides will accept is called __________________________________.
Mediation
57
Any use of copyrighted material without permission is _____________________________________.
Libel
58
The ability to communicate effectively using spoken or written words is called ____________________.
Verbal Skills
59
_________________________________ includes any activity related to making a product.
Production
60
The practice of organizing time and work tasks to increase personal efficiency is called _______________________________.
Time MAnagement
61
Education for people who have already completed their formal schooling and training is called ________________________________.
proffesional development
62
A(n) ____________________ is a group of two or more people working together to achieve a common goal.
team
63
The location, physical conditions, and emotional atmosphere in which employees work is the
work enviorment
64
A prototype is used to test a new product and a(n) ____________________ is used to test a new service
Trial run
65
The _____________________ is a series of stages a product goes through from its beginning to the end.
Product lifecycle
66
This type of plan is created for the long-term goals of an organization ___________________________
quality control
67
The activity of checking products as they are produced or received to ensure the quality meets expectations is called _______________________________.
strategic planning
68
A ______________________________ is a fixed payment for work and is expressed as an annual figure. It is paid in periodic equal
Salary
69
Marketing an existing product in a new way to create a new opinion or view of the product in the minds of customers to increase sales is ________________________________.
repositioning
70
The process of recruiting, hiring, training, evaluating, and compensating employees is called _____________________________________________.
Staffing