CAPM Practice Exam Questions Flashcards by Lucy Zheng

An approach called ____ is when Agile teams focus on the most valuable work they can complete within each iteration.

Timeboxing

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What can be tailored?

Processes, engagement, tools, methods and artifacts

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What cannot be tailored?

Stakeholders, deliverables

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You are reviewing the CPI for a project and see that the value is 1.05. What does this mean?

The project is spending $1 and getting $1.05 in return.

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What are examples of informal written communication?

Brief notes, social media, emails

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A ____ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project.

Work Breakdown Structure

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Examples of explicit knowledge include ____.

symbols

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What is the difference between crashing and fast tracking a project?

Crashing involves adding resources while fast tracking involves performing in parallel activities you would normally do in sequence

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Projects can face a lot of uncertainty. It’s important to be on the lookout for negative risks. What’s another name for negative risks?

Threats

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Which development approach is most useful when deliverables are modularized, or when there are deliverables that can be delivered by different project teams?

Hybrid

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You’re given a project that has quite a bit of uncertainty. As the project progresses, the situation becomes clearer. Which development approach might yield the best results?

Hybrid

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The expected monetary value (EMV) is calculated by multiplying ____.

Probability and impact

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You have been managing a project for the last six months when your sponsor tells you the project needs to be abandoned because funding was pulled. What is the best way to approach this?

If a project is cancelled before completion, it is still essential to properly close it.

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____ includes all costs incurred over the life of the product by investment in preventing nonconformance to requirements, appraisal of the product or service for conformance to requirements, and failure to meet requirements.

Cost of Quality (COQ)

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What defines the approach for how a project is initiated, planned, executed, controlled, and closed?

Project management plan

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You are negotiating with one of your vendors for better terms. You want to find a mutually acceptable arrangement that is amenable to both parties. Which conflict resolution technique should you use?

Compromising

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Which EVM calculation indicates that your project is going better than planned?

CPI > 1.0

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Risk is an uncertain event or condition that, if it occurs, has a ___ effect on one or more project objectives.

positive or negative

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Your company is going to be working on a website similar to one done six months ago. What can you do to speed up the human resource planning for this project?

Use the previous project’s roles and responsibilities.

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What are examples of earned value management measures?

Cost Performance Index (CPI), Schedule Performance Index (SPI)

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You are a project manager for a mattress manufacturer. Your project team is in the process of designing new mattress springs, but a deadline is quickly approaching. Several of your team members begin to argue as they jockey for position? Which stage of Tuckman’s Ladder is your team in?

Storming

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Eric is a Scrum Master starting on his first Agile project. Since he’s working with stakeholders, he wants to gain clarity on how he’ll know the deliverables are ready for customer use. What checklist will help him figure this out?

Definition of Done (DoD)

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____ is used to gather more information from the market prior to sending out bid documents to a set of selected vendors.

RFI

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A sprint retrospective ____.

gives the team time to explore their work and results in order to improve

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What is the primary difference between management and contingency reserves?

Management reserves are for unknown events while contingency reserves are for identified risks.

You have implemented some key corrective changes. Where should these changes and the reasons for them be documented?

Lessons learned

Your team is working on the project and incorporates some upgrades and additional features without approval of the change control board. What is this situation called?

gold plating

You are setting up contingency funds for an identified risk. The risk would cost the project $400,000 and has a 15% chance of occurring. What contingency amount do you need to set aside?

You should set aside $60,000

You have a couple of team members who have been constantly arguing about the best way to approach a critical failure in medical software. Both approaches will solve the issue but one will take longer to write the code. This bug needs to be resolved immediately. What is the best way to resolve this issue?

Forcing

You are taking over a project that has been managed in a predictive manner. After the first week, you notice the customer is asking you for more frequent updates and they want to see what progress you've made. What is the best way to handle this?

Tailor your approach

You are a project manager working for a risk-averse company. During negotiations with a seller, what type of contract would be most favorable?

Firm fixed price

What are the five process groups?

Initiating, Planning, Executing, Monitoring and Controlling, and Closing

You need to overlap 3 tasks to get the project done on time. What is this known as?

fast tracking

Adaptive project management is also known as ___.

Agile project management

What is meant by float and slack?

Float and slack both mean the amount of time that a task can be delayed without affecting the project end date.

Your team is decomposing the project scope and creating the WBS. They encounter a section that cannot be decomposed until additional information becomes available later on in the project. This is an example of what?

Progressive elaboration

If you're a hands-on, top-down manager, what theory are you using?

Theory X

You've been assigned to manage an existing project to upgrade your organization's IT system. Your project team has already created the WBS, developed work package estimates, and drawn the project network diagram. What should be performed next?

Develop an initial project schedule.

You are examining several defects in the deliverables and want to examine the possible causes and effects of the problems. You tell your team you want them to work on which of the following?

Ishikawa diagram

You are working on an ordered list of user-centric requirements that a team maintains for a product. It is the single source of work undertaken by the Scrum team. What is this called?

Product backlog

____ provide closure for sprints.

Sprint reviews

What are possible outcomes of a negotiation?

win-win, win-lose/lose-win, lose-lose

What is an example of a project document?

Project schedule

Your team is putting in new wireless devices in the hospital. You see that the new devices are set to operate on the same radio frequency as some heart monitors. The planned response is to change the wireless device frequency so that it does not interfere with the heart monitors. What type of risk response is this?

risk avoidance

Your project has a BAC of $120,000 and is expected to last one year. You are currently in month 4 and you have spent $50,000. The project is only 20% complete. What is the Planned Value (PV) of the project?

$40,000

Your team has some inexperienced contractors and they are asking how far the WBS should be broken down .The lowest level item in a WBS is known as what?

work package

You've hired an expert contractor to complete the difficult piece of a work package that has been identified as a risk. What kind of risk response is this?

Transfer

You are looking over the latest cost figures. The CPI is 1.3 but the SPI is 0.8 which is raising a concern. You are in what process group?

Monitoring and controlling

You're working on a 1-year proejct and the information is given. PV = $20,000, EV = $25,000, AC=$24,000, BAC = $120,000 What is the schedule variance?

$5,000 SV = EV - PV

What form of contract is the most common?

Firm fixed price

In which situation would you use escalating opportunities?

The project team or the project sponsor agrees that an opportunity is outside the scope of the project or that the proposed response would exceed the project manager's authority.

You are the project manager at a large commercial institution. During the execution of your project, you notice you're being inundated with frequent changes to the project charter. Who should primarily be responsible for deciding whether the changes to the project charter are necessary?

Project sponsor

Your team is working on the project and a number of changes to the scope have been made at the request of a key stakeholder but not approved. This is an example of ____.

Scope creep

A key change to the project scope has been approved and the project manager must update all but one of the following documents. Which document will not be updated?

Project charter

Which document authorizes the use of organizational resources to complete a project?

Project charter

What are some components of a project budget?

Cost baseline, management reserves, work cost estimates

The local government is reviewing the environmental impact statement for the project work, since they are concerned about some of the chemicals being used. In this situation, the local government is ____.

A stakeholder

The project manager has not been overly concerned about quality and now there is rework to be done. This is considered what?

Cost of poor quality

Slack is also known as ___.

Float

What do you call the iterative process of increasing the level of detail in a project management plan as greater amounts of information and more accurate estimates become available?

Progressive elaboration

Alexandria says you can move to project closure once all of the deliverables have been completed. Raj says you have to wait until the deliverables are accepted. Who is correct?

Alexandria

The project manager has tasked you with maintaining the risk register. What is the risk register?

A list of all the risks that have been identified in the project, which may be updated and expanded throughout the project

What is a secondary risk?

A new risk that is created when responding to the first risk that's solved.

A key characteristic of Agile teams is that they should be ____.

Self-directed

What is a risk strategy applicable to both threats and opportunities?

Acceptance

Your project is dependent on the city government passing a new regulation. What is the risk response to this regulation?

Acceptance

Olivia is in the process of negotiating a new contract with a vendor. What is her optimal outcome?

win-win

What is the primary objective of a daily standup?

Review project team's progress from the previous day, declare intentions for the current day, and highlight obstacles encountered or anticipated.

Which issue typically causes the most conflict over the life of a project?

Schedule

___ is the deliberate adaptation of the project management approach, governance, and processes to make them more suitable for the given environment and the work at hand.

tailoring

Your team has just completed its final deliverable. What comes next?

Formal closure

You had 14 stakeholders at the project's beginning but 3 of them no longer need information. What is the difference in the number of communication channels between the start of the project and now?

When team members assign abstract, but relative, points of effort required to implement a user story, they are engaging in ____.

story point estimating

Which position issues the project charter?

Project sponsor

What describes where the project stands at specific points in time?

Status reports

What is the formula for Cost Performance Index (CPI)?

EV/AC

Examples of tacit knowledge include ___.

Experiences, Insights, Beliefs

What is the role of a project manager in a Scrum environment?

Scrum doesn't include a project manager role

What's the best reason to use an RFQ versus an RFP?

An RFQ can be used when the primary deciding factor is based on pricing, while an RFP can be used to gather different approaches to delivering the same results.

You are in the process of verifying your deliverables for correctness. What process group are you in?

Monitoring & controlling

The project scope has been completed and met with formal approval. The next day, two key stakeholders realize that a key piece of information is listed incorrectly. They ask you, the project manager, to change it. How should you respond?

Ask them to submit a change request.

You need a quick way to estimate a project so you find a similar project in the historical records. You'll use this to develop the estimate. What form of estimate is this known as?

Analogous

What allows organizations to measure their performance in certain areas and compare them over time?

metrics

A template, document, output, or project deliverable is ___.

An artifact

You are working on a matrix that ranks the chance of a risk happening and how bad the effect will be. What are you designing?

A probability and impact matrix

You're managing a project with a restricted budget. The PMO wants the most accurate budget that you can get so that they can make the funds available. Which is the most accurate form of budgeting?

Bottom-up estimating

You're working as an IT project manager for a large telecom company. You want one of your vendors to provide services for your project, but the work isn't clearly defined. What type of contract should you use?

Time and material

You are building the project schedule and are making an estimate for a critical activity. Using the information below, what is the PERT calculation? Pessimistic: 18 days, Optimistic: 7 days, Most likely: 10 days

11 days

What are the 8 Project Performance Domains?

Stakeholders, Team, Development Approach and Life Cycle, Planning, Project Work, Delivery, Measurement, and Uncertainty

Disciplined, rational, logical, evidence-based thinking are included in ___.

Critical thinking

What is an approach that is both iterative and incremental to refine work items and deliver frequently?

Agile Life Cycle

In ____, the work is organized into small sprints and leverages the use of Kanban boards to visualize and monitor the work.

Scrumban

What is another name for a burn chart?

Burnup

You need to add additional labor to get the project done on time. What is this called?

Crashing

The vendor you initially selected is having production problems and cannot deliver the parts at the needed date. One of the other vendors can send the parts but at a premium price. The change control board approves of the change and you get the parts. This is known as what?

Workaround

You're speaking with a senior executive who appears to be risk averse. Which business justification analysis method is this executive most likely to be concerned about?

Payback period

What is the primary difference between accuracy and precision?

Accuracy deals with correctness while precision deals with exactness

The most unusual activity relationship is ______.

Start to finish

As a project manager in a strong matrix organization, your authority is _____.

moderate to strong.

You meet with the team and discover that due to a misunderstanding the project will be completed late. What should your next step be?

Notify the project sponsor of the problem and the solutions you are considering.

What is risk threshold?

The measure of acceptable variation around an objective that reflects the risk appetite of the organization and stakeholders

The PMO is considering a new project that your company has not worked on before and wants a rough estimate by tomorrow morning. Which estimating technique should you use?

Order of magnitude

Which Agile and lean framework deems it more important to complete work than to start new work?

Kanban

The Agile Manifesto values customer collaboration over contract _____.

negotiation

Your organization is considering a new project to work on but the PMO wants you to review it to see if it is a good financial decision. Which project selection method should you use?

Cost-benefit analysis

You are examining a control chart and notice eleven consecutive points are all above the mean but within the control limits. This could be related to which quality issue?

Rule of seven

Tuckman Ladder describes the stages of ____.

Team development

The processes in this process group complete the work defined in the project management plan.

Executing

As the PM in a weak matrix, you are working on a project which will be sharing a number of resources from different functional departments. Who has the authority over these resources?

The functional managers of each department

The majority of a project's time and budget is spent on project ___.

executing

You're halfway through your HR systems implementation project when your customer asks you to add a few more features, but they don't want to change anything else on the project. What is the best description of this situation?

Scope creep is uncontrolled changes to scope without adjusting your schedule, budget, or resources.

Your project is nearing completion when a previously undocumented risk is identified. The risk could negatively affect the outcome of the project. Which is the best action to perform next?

Analyze the risk

You've been managing your current project team for a month. Some seem less motivated than others. Upon further inquiry, you find out that they haven't received a raise in three years. This leads you to believe that ___ may be causing motivational issues on your team.

Hygiene factors

Are project managers and program managers the same thing?

No, project managers fulfill functions necessary for projects to run effectively and efficiently while program managers provide leadership and direction for project managers heading the projects within their programs

Your project has been accepted by the customer and you are beginning the close out process. One major step is to gather the project records for the archiving process. What needs to be gathered?

Faxes regarding purchase orders, emails with the vendors about project work, contracts

Why is a work breakdown structure (WBS) necessary?

It captures all of the work necessary to complete project deliverables.

___ are individuals or groups with a vested interest in the outcome of a project.

Stakeholders

Andrea wants to get pricing information for one hundred photographs for an event. What does she need to do?

Issue a request for quote.

Traditional project management is also called ___.

Predictive project management

What document should you review first to understand why a project was funded?

Project charter

The project you are working on has a BAC of $100,000 and is scheduled to last 3 months. The current SPI is 0.7 and is in week 9. What statement is most likely true about this project?

The project is behind schedule

You have a couple of team members who are constantly arguing about the best way to approach problems in the design of the software. What is the best way to resolve this issue?

Collaboration and problem solving

You are working on a chart which shows each team member's involvement with a given activity. What are you working on?

RACI chart

You're managing a telecom project where you're faced with a potential threat that could derail your project if it isn't properly addressed. What is the best way to deal with this?

Transfer

What is the best way to describe the difference between an Agile approach to planning and a traditional approach?

In an Agile approach, the product owner creates a product backlog and pulls user stories from the top for a time box sprint. In the traditional approach, deliverables aren't executed until the detailed project management plan is approved.

___ helps you identify which tasks must be completed on time in order for the project to meet its deadlines.

Critical Path Method

What type of contract or agreement would be ideal for a staff augmentation?

Time and materials

A _ is a methodology that converts an organization's value drivers such as customer service, innovation, operational efficiency, and financial performance into a series of defined metrics.

Balanced scorecard

Who is not a stakeholder?

Competitors

What are some communication methods?

Pull, interactive, push

If a buyer is mostly concerned about price, what type of bid document should they use?

RFQ

A vendor conference is also known as a ____.

Bidder conference

Which performance domain addresses activities and functions associated with stakeholders?

Stakeholder

What is the primary difference between a project team and a project management team?

A project team includes people who are performing the work of the project to achieve its objectives while project management team members are directly involved in project management activities.

What is the purpose of a project charter?

It authorizes the project.

Which performance domain organizes, elaborates, and coordinates project work throughout the project?

Planning

You are a consultant working on a project. They need some equipment that your friend sells. You could save the contractor money by convincing your friend to sell the equipment at a lower profit margin. Since you have the ability to buy these from the project budget, no one would be aware of the savings. What should you do?

Do not influence the decision and follow the set procedures for such purchases.

What are some agile estimated methods?

bucket systems, parametric estimating, affinity estimating

___ is a thinking strategy to explain a process, framework, or phenomenon.

Model

The SPI is 0.80. What does this mean?

SPI means the project is behind schedule and only 80% of the planned value is done.

What best supports the management of large programs with interrelated or similar or different projects?

Portfolio management

A scrum master ___ ___assign tasks to individual people.

does not

PERT stands for ____.

Performance Evaluation and Review Technique

When is it best to hold a kickoff meeting?

After the project charter is created

What should always be one of the first considerations for a sponsor, the stakeholders, and a project manager, as it deals with one of the most critical factors in project success or failure? (Question format)

What benefits will be gained, and to what extent are those benefits considered to be not only only a priority but actually both measurable and achievable?

Your sponsor has just told you that they have been informed by the finance department that if costs exceed US$14,000,000, the project will receive no further funding for this fiscal year. This is an example of which of the following?

Constraint

The application of knowledge, skills, tools, and techniques to project activities to meet project requirements is a definition for ___.

Project management

Activities that occur repetitively within an organization and produce deliverables that are similar or even identical are most likely referred to as ___.

Operations

During a status meeting, your construction manager told the team that workers ran into a very hard substance. They aren't certain what this might be, but they found a similar substance throughout the area of the foundation. This is an example of a ___.

Issue

What refers to the establishing alternative sets of plans to account for possible impacts to project time, scope, or cost?

Risk management

Activities within an organization that work together to achieve some prioritized or strategic value might be best considered as ____.

A portfolio

Activities within an organzation that are managed as a related thread that leads to a common set of deliverables is best thought of as ___.

A program

What best describes how a project can be a vehicle for change?

A project manager attempts to minimize risks, takes a step-by-step approach to the execution of tasks, adapts to the needs of the organization, and involves stakeholders in the definition of deliverables and processes.

If you are trying to establish the scope of a project ,refine the objectives, and define the courses of action required to attain the objectives, you are attempting to manage which of the following Project Management Process Groups?

Initiating

What is a specific approach to project management in which a team has constant communication with stakeholders, determines which of several requirements can be started next ,and then quickly demonstrates working features?

Adaptive project management

You have been asked to work with a project sponsor, a team, and subject matter experts to develop an appropriate project delivery strategy and to implement that strategy in a way that maximizes the value of the project to the organization. You are being asked to apply which skills of the PMI Talent Triangle?

Business acumen

Which performance domain deals with activities and functions associated with the initial, ongoing, and evolving organizations and coordination necessary for delivering project deliverables and outcomes?

Planning

What type of meeting is called to establish a final project schedule, considering all the constraints and scope requirements of the project?

Planning meeting

Anyone who is either positively or negatively affected by the potential outcomes of the project is considered a ____.

Stakeholder

A code of ethics states, "It is our duty to make decisions and act impartially and objectively. Our conduct must be free from competing self-interest, prejudice, and favoritism." This concept is a part of which component of project management ethics?

Fairness

You have been asked to make time to plan thoroughly and prioritize diligently and to manage project elements, including your schedule, cost, resources, and risks. You also need to identify and assign resources necessary for the project. You are being asked to apply which skills of the PMI Talent Triangle?

Ways of working

You are the project manager for special effects for a video production specialty company. Your project team handles contract work for other production companies. Each request is given a project number, and your team works on 8-10 projects at a time. Each request goes through all the typical project stages. You work directly with your client for each request and you hire specialists as needed. You are most likely to be in which type of organizational structure?

Projectized

What is a central group in an organization that issues standard document templates, oversees project management software that is used, and regularly reviews project documentation that is submitted to be sure that the project is following the standard internal approaches for project management in your organization?

PMO

Stakeholder analysis can identify to what extent a certain stakeholder could choose to decide things about a project. This particular dimension of stakeholder analysis has to do with the ___ of the stakeholder.

Power

You are the project manager for digital marketing for your university. Your project team represents digital marketing specialists from each of the component colleges. Each of them reports to a dean within their college, but these specialists report to you for purposes of carrying out any digital marketing efforts; they must have your authorization to engage in specific digital marketing projects for their colleges. You set the standards for the university for all digital marketing efforts, and you report to the VP of marketing and communications, with whom you work to prioritize the projects according to university strategic goals. You are most likely to be in which type of organizational structure?

Matrix strong

You call your new project team to a conference meeting and explain the project. You talk with the team members about how valuable each of them is to the team, the specific traits of each that you particularly find helpful, and your desire to help them grow and develop in their careers through this project. In particular, you tell them that they're part of an elite team of specialists who are capable of achieving significant excellence and that you are here to help them to do that. Which skills of the PMI Talent Triangle are you applying?

Power skills

All project managers must become certified internally by a central group that has the authority to assign project managers to specific projects within all divisions of the organization. This central group provides training for junior project managers before they are assigned to their first project. This structure suggests that this central group is known as a ____.

PMO

Stakeholder analysis can identify the degree to which a stakeholder's role is directly associated with a project or whether their role is less involved in a project's definition or execution. This particular dimension of stakeholder analysis has to do with the ___ of the stakeholder.

Proximity

A tool used by project managers is a grid that shows resources across the top in columns and tasks down the side for each row. In each cell is a code that indicates who has what responsibility, who should be informed about the task, where to go to find out if a task is complete, and who can provide special expertise about a particular subject. What is the name for this specific tool?

RACI

In your organization, senior-level executives who represent all functional areas of the organization are set up to review all pending proposals for projects and determine which are resourced and allowed to begin. The group meets periodically and evaluates the extent to which a given project, or a major change to an existing project, would bring priority value to the organization. This structure suggests that this group would be known as a ____.

Steering committee

This person is a member of your project team who works with you to direct the project. This person essentially "owns" the project and is accountable for its value to the organization. This person started the original idea of the project and is responsible for making certain that resources are made available to it. This person is known as the ____.

Project sponsor

The manufacturing division of your organization has appointed you to be the project manager for the setup of the manufacturing line for the new set of energy-production projects. You report to the VP of manufacturing. You are most likely to be in which type of organizational structure?

Functional

A code of ethics states, "We should base decisions on the facts and be transparent with the facts about our decisions." This concept is a part of which component of project management ethics?

Honesty

Which of the project performance domains deals with activities and functions associated with being certain about the scope and quality that a project was undertaken to achieve?

Delivery

A code of ethics states "It is our duty to take ownership for the decisions that we make or fail to make and the actions that we take or fail to take. We should promise only what we can deliver, and we should deliver on what we promise." This concept is a part of which component of project management ethics?

Responsibility

If the requirements for software change in a minor way due to customer feedback or testing failure, the project team can revisit these minor changes through revised design, coding, and testing. The idea is to discover these issues as early as possible because the cost of changing the system can be greater as more of it is developed through the life cycle of the project. When you have this viewpoint, you are viewing software development as a(n) ____.

Predictive approach

What is the term for a temporary endeavor to develop a unique outcome through a series of interrelated steps from initial concept to a completed state?

Project life cycle

Your operations manager has tasked you with defining a development approach for the construction of a tool shed next to your manufacturing facility. The scope, schedule, cost, resource needs, and risks can be well defined in the early phases of the project life cycle, and they are relatively stable. Which approach should you take in this case?

Predictive

What is the term for a scheduled step in a project plan that has a distinct beginning and end and may consist of several substeps?

Activity

ABC Company has determined that its Widget 452 model is selling less briskly than it has during the past two years. Executives of the company determine that it is time to phase out Widget 452 and bring Widget 673 into production and sales. These factors would lead you to believe that the executives are discussing a(n) _____.

product life cycle

What is a tangible and intangible measurable output of one or more project activities?

Deliverable

You are managing a software development project and have planned that the final deliverable will be brought into existence in successively refined stages at prototype, pilot, testing, and deployment stages. In this case, you are viewing software development as a(n) ___ approach

Adaptive approach

The product owner for a clothing manufacturer has tasked you with defining a development approach for a new line of children's clothing. This organization has never sold children's clothing, and no one on the team has any experience with this type of project. One very rigid consideration is that this particular company wants a line of children's clothing unique in the market, so you cannot just import a line from another company and rebrand it. Which development approach should you use in this case?

Adaptive

Scheduling constraints, the availability of funding, and the nature of the involved stakeholders are all factors that are part of which aspect of the model of considerations for selecting a development approach?

Project

You're the project manager for information systems in a major banking firm. This particular company has not had its own mobile application. The senior vice president for operations has asked you, along with others in the IT and operations groups, to define a project that will produce an initial mobile application. The VP has been particularly emphatic that this application must meet all compliance requirements for consumer use; other than that, your teams have freedom in the design and operation of the app. These factors suggest that you probably want to use which development approach?

Hybrid

The project team size and location, the overall culture, and capability are all factors that are part of which aspect of the model of considerations for selecting a development approach?

Organization

Certain aspects of your retail store project allow you to plan for a known outcome of the construction of your retail store location. Other aspects of the market development and product testing are less stable at the early stages because you want to establish a more unique approach to your store. To bring about the final operating store in your chosen location, which approach might you want to adopt?

Hybrid

A __ is a collection of logically related project activities that culminates in the completion of one or more deliverables.

phase

Degree of innovation, ease of change, requirements, and regulations are all factors that are part of which aspect of the model of considerations for selecting a development approach?

Project, service, or result

Although a(n) ___ is scheduled in a project plan, it has no estimated duration and is used to provide information about progress through the major segments.

milestone

The most commonly used logical dependency between two activities in a project plan is:

Finish-to-start dependency

Which project schedule condition suggests that the project manager will not likely be able to modify the sequence of activities associated with contractual obligations?

Mandatory dependency

A predictive, plan-based project typically begins by creating what significant artifact?

Charter

In which process does a project manager need to identify which activities are predecessors and specify the logical dependencies of each activity?

Sequence activities

What is the difference between a final project report and a lessons learned document?

The lessons learned document looks ahead to future projects with suggestions and perspectives gained from the present project, whereas the final project report documents detailed information about this present project to be kept as an official record

In what process can a project manager determine which activities have the greatest potential impact on the project timeline if they are not completed on time?

Identify the critical path

Which parameter of earned value analysis is a ratio that determines whether the expenditure of resources is on track?

Cost performance index (CPI)

Your senior electrical engineer has told you that a team of two electrical installers can typically install 50 meters of electrical conduit in a framed building in 7 hours. With that information, which of these estimation techniques can you best use?

Parametric estimation

You are a project manager for a financial services company, and you have just been given the authorization to begin a project that will eventually provide a new set of customer financial products. The sponsor and key stakeholders have signed off on the project charter. Your ability to now create accurate time estimates, cost estimates, and deliverable quality will be affected by what?

Who will be on the project team, their experience with the financial products you will be building, and how the team works together

Your project has been underway for about 2 months of a total 18-month timeline. At lunch one day, a colleague mentions that Ranga, a lead operations manager, has complained to a few people that they aren't sure what's going on with the project, and it could be way off track. You take note of this comment because it indicates that you need to improve on which aspect of the Project Work Performance Domain?

Engaging stakeholders and keeping them informed about project issues and risks

The process in which a project team interacts with stakeholders to determine the specific nature of the deliverables is:

Collect requirements and define the scope statement

During the last project status meeting, the team lead, Polonia, reported that they had read an article stating that your supplier of lab test equipment was acquired by a larger pharmaceutical firm that happens to be your competitor. Your team was just about to send out a purchase order for that equipment. After Polonia's comments, your best next step is to:

Document this formally as an issue that requires more detailed information, assign that issue to Polonia, and ask them to report back at next week's meeting

Which parameter of earned value analysis tells a project manager how much of the project's overall budget to date is represented by the amount of work that has been completed to date?

Earned value (EV)

Which process results in a list of work packages and necessary activities that are organized in a functional decomposition hierarchy?

Create a WBS

What Process Groups can you use to tailor or create your own project management life cycle?

Planning, closing, monitoring & controlling, initiating, and executing

Last week, you received an email from the company's product engineer indicating that the team had decided to reengineer the power systems in the new cooking appliance that was developed. Your project is intended to establish the assembly line to manufacture that appliance and is following a predictive approach. After their comments, your next best step is to:

Create a change request while on call with the engineer and have them provide detailed rationale and some time estimates from their side so that you can work with your team to determine the impact on the project and then secure the sponsor's authorization to proceed

Which parameter of earned value analysis indicated to a project manager that the project's present timeline is different from the timeline that was originally planned?

Schedule variance (SV)

The main reason for establishing a project baseline is to

enable tracking of the project actuals to the project plan

Which project schedule compression concept suggests that the project manager should look for opportunities to start selected activities in parallel, even though other activities may not yet be fully planned?

Fast tracking

Which combination of factors suggests that a predictive, plan-based approach is the best way to structure a project?

The organization has determined a set of relatively fixed requirements, there are some clear dependencies among needed activities, and you've been told that you must not exceed the rather short time frame and moderate cost limits that have been given to you

You've established a contract with a construction vendor who met with you this morning. At the meeting, you learned that the CEO has a partner who is very interest in your company's services and wants to do business with you. The CEO suggests that it would be fair if the construction vendor were to receive an additional 5% above the construction cost for bringing this corporate partner to you. You agree, and you ask the CEO to set up a join meeting. Which approach to opportunity management are you using?

Sharing

Conducting appropriate communication with stakeholders is a part of which project performance domain?

Project work performance domain

Ensuring that stakeholders accept and are satisfied with the project deliverables is a part of which Project Performance Domain?

Project Delivery Performance Domain

You would like Rahul Patel, your VP for product marketing, to actively participate in your project to develop a new customer information system. You have determined the best way to do this is to hold a workshop for him and the other VPs, to walk through the features and functions of the intended new system. What solution are you using?

Engaging

You have established a contract with a construction vendor that includes a 5% decrease in contract payments for each week that the construction is delayed beyond the agreed-upon project completion date. Which approach to risk management are you using?

Transferring

The sum of all project-related benefits minus the sum of all project-related costs would be a good formula for calculating:

The project's business value

You've established a contract with a vendor. A rep at the business told you that the company is being acquired by a larger firm, and the firm will continue to carry out all existing contracts. You've decided this will not impact the project because the same construction team will be involved in the project through its completion. Which approach to risk management are you using?

Accepting

The formula L = N x (N-1)/2 describes what phenomenon that every project manager should understand in order to take action to preserve the proper functioning of their project?

The quantity of communication channels increases geometrically with an increase in the size of the team

A graph that shows the behavior of a process over time and whether or not it is stable and within expectations is called which of the following?

Control chart

You have issued a procurement solicitation document that asks vendors to state their price to provide and install water treatments. What type of solicitation document have you issued?

RFQ

When we say that a project manager must manage project integration, what do we mean?

The plan, communication, team, constraints, stakeholders, cost, and quality can result in a successful project only when a project manager deliberately causes everything to work well together.

You have issued a procurement solicitation document that asks vendors to provide their suggested approach to developing a water treatment facility, their own specifications, and a range of possible costs. What type of solication document have you issued?

RFI

The finished work on one of your projects to date is 30%. You can calculate that planned value = US$1,000,000; actual cost = $850,000; EV=$900,000; CV=$900,000-850,000=_50,000; and SV=900,000-1000,000=-100,000. What is true?

The project seems to be within budget and ahead of schedule

You establish a procurement contract with a vendor that allows the vendor to invoice you for the quanity of hours worked as well as the equipment provided, both of which you assume will likely include some margin of profit for the vendor. Your contract is known as what?

Time and materials contract

In your project, you establish a first phase in which tasks can be easily defined, estimated, and executed; a second phase in which tasks take the form of four iterations; and a third phase that has a very specific and critical sequence leading to a product launch. This most likely means that you are following which project management approach overall?

Hybrid

If a project team is made up of members who each have exceptional expertise in a particular area but are also able to provide some assistance in most other areas of the project, what would be the structure of this team?

T-shaped

The degree of stability of a project's scope is a consideration that is a part of which criteria group for determining the project management approach?

Result based

Your project team in project design consists mostly of junior members of the organization who are enthusiastic about working together but have had little exposure to the issues that are typically involved with sensitive equipment design. Which type of project approach would be most successful with these team members?

Predictive

Before you can create a product release plan in an adaptive project, what needs to have already been created?

Product vision document

Adaptive projects tend to operate best when ___

team members are set up to perform more than one role

If your project schedule is based on fixed milestones, and your stakeholders are insistent that these milestone dates are critical because many external arrangements are being made for the launch of your deliverable, which project approach should you choose?

Predictive approach

Which term refers to a shared understanding within a development team of what it takes to make the user story, feature, or product incrementable so it can be released?

Definition of done

In the Agile Manifesto, the principle "Responding to change or following a plan" means that the adaptive mindset ____.

Is focused on making sure that the customer is satisfied with the end product, even if the original project plan was not followed in every detail

Your boss has assigned you the Widget Development Project and has reminded you that it is normal that expectations will change several times throughout the project, and you should account for that in your project administration. You will likely then choose what project approach?

Adaptive approach

The term servant leadership refers to which concept?

The project manager is committed to coaching the team and addressing the needs of the team members

In which way does a team charter in an adaptive project differ from a project charter in a predictive process?

The team charter emphasizes the protocols and behaviors of the team members, not the specific hierarchical organization of the project team

An approach to adaptive project estimation requires that a user story be evaluated according to complexity, size, and which third attribute?

Uncertainty

If you are in the midst of a retrospective for your adaptive project, it is likely that you've already done what?

Created a high-level view of the product requirements and delivery time frame

When describing the culture of an adaptive project team, which best describes empowerment?

Project team members who feel like they are allowed to make decisions about the way they work perform better than those who are micromanaged.

Which critical concept of XP involves reusing and reorganizing existing code, removing duplicating code, and increasing cohesion rather than developing from scratch?

Refactoring

In Scrum, a business analyst, systems analyst, programmer, quality assurance specialist, and anyone else who plays a role in delivering a software system are known as the __.

Developers

Removing non-value-adding steps and focusing on essential value-adding or value-enabling steps is one of the steps in a technique known as value streaming, which is part of the concept of _____.

Lean

In which framework does a team develop user stories that are then managed using kanban boards to control for WIP limits?

ScrumBan

What core practice of XP eliminates the need to test whether a system's individual modules will work properly with each other after coding of the modules is completed?

Continuous integration

Product backlog increment is the term used to describe ___.

Working product created during a sprint.

If you are in a large-scale environment and you build incrementally with fast, integrated learning cycles, base milestones on the objectvie evaluation of the working systems, visualize and limit work in progress, reduce batch sizes, and manage queue lengths, you are likely using which framework?

SAFe

If the business analysis team presently has two members, is working on three deliverables, and has a WIP limit of 5, then you could say that ___.

The team can still accept two more deliverables to work on at the same time

What properly describes the Scrum approach?

Development occurs in sprints of fixed length

Delay, waiting time, time spent in a queue, producing more than is needed, overprocessing, and undertaking non-value-adding activity are all examples of ___.

Waste

The phrase "four eyes are better than two" is likely to refer to which activity in XP?

Pair programming

Which framework provides a toolkit to enable large-scale delivery across "process blades" in an organization?

Which framework involves the delivery of client-valued functionality in short iterations from a prioritized list?

FDD

Lean is the foundation for which two popular agile frameworks?

Scrum and Kanban

Which framework considers functionality to be a variable constraint?

DSDM

The Kanban framework assumes that you will use a white/chalk/software-based board representation to show what?

The status of a deliverable in terms of whether it is not yet done, in progress, or done

What describes an Agile Release Train?

Multiple agile teams, consisting of 50 to 125 people, working on a product

What framework uses color coding to indicate team size, criticality, and priority?

Crystal

Which aspects of projects that can be tailored requires us to consider the risk environment of the organization, as well as the risks to the project itself?

Life cycle and development approach selection

Your company has a specific policy that prevents data from being transferred offshore during a project. Your project is contracting with an offshore software development company. You need to modify your project approach to handle this situation. Which step of the tailoring process is this?

Aligning aspects

In collaborating with the product owner, the project manager reviewed the needed devlierables and concluded that, although the product hardware development would work best with a more predictive type of project environment, the product software development portion of the project really requires more interaction with end users in order to be more certain that it contains all needed features. Which step of the tailoring process is this?

Select initial development approach

If you are in the process of choosing which responsibilities and forms of local decision making should be deferred to the project team, you are most likely tailoring which aspect of engagement?

Empowerment

One popular approach to tailoring involves combining two adaptive approaches to gain the best of both. Which two are most often blended in a popular tailored project approach?

Scrum and Kamban

In which prioritization technique are stakeholders given a fixed quantity of indicators with which they can rank feature priority by assigning a quantity of indicators to a feature?

Dot voting or multivoting scheme

Which formula is used to calculate risk severity?

Risk Severity = Impact x Probability

What is considered a condition of uncertainty, one element of which is the number of involved stakeholders and/or organizations?

Complexity

What type of chart highlights how much work is left to complete in a sprint?

Burndown chart

In which prioritization technique do stakeholders rank feature priority by assigning labels such as "must have" and "could have" to each feature?

MoSCoW prioritization scheme

What combination of type of event and probability is understood to be a precondition of risk?

Known-known

Once you understand that a problem exists, your next step is to ___ it.

Measure

In which prioritization technique do stakeholders rank feature priority using single digits?

Simple scheme

What condition is considered to be a factor of uncertainty and describes project dimensions or components that change often and unexpectedly?

Volatility

Which type of KPI measures project progress that has occurred from the start of a project until the present date?

Risk indicators

Which type of chart visualizes the degree to which a team is managing its project threat profile over time?

Risk burndown chart

Which chart works with a kanban board to help teams better visualize task distribution at various project stages?

Cumulative flowchart

What type of requirements are often expressed in the form of user stories?

Stakeholder requirements

What is true concerning the comparison between business analysis and project management?

Business analysis precedes project management but works in synchronization with project management

If a business analyst is reading a project charter or vision statement and is determining which individuals are likely to be impacted by the project, which business analysis activities are they performing?

Identify stakeholders

What type of requirements include the "how to" requirements, as well as quality expectations?

Solution requirements

Skills and knowledge that are necessary for excellence in a business analyst are similar to those required of a project manager, particularly in what characteristics?

Stakeholder management and working in teams

If a business analyst is completing a RACI matrix, which business activity are they performing?

Conduct stakeholder analysis

A business analyst's unique ability to _____ makes it more likely that a project will achieve a successful result.

Advocate for and translate stakeholder requirements

What type of requirements describe the needs of the organization as a whole but can also describe a process, product, or service, depending on the organization?

Business requirements

If a business analyst's role is clearly defined and analysis is done mostly in an early stage of a project, the business analyst is most likely working in the context of which project approach?

Predictive approach

What type of requirements are temporary and often include training requirements?

Transition requirements

If a business analyst is identifying stakeholders who can provide insight into risks that might occur once the project is complete, but the new business process is not yet implemented, which business analysis activities is the business analyst performing?

Prepare for transition to future state

One specific type of business analysis model has the format "as an actor or persona, I want to be able to function so that I can benefit." What is the name of this model?

User story

The business analyst works with the project team to support the development of the project charter. The development of this document is part of which Business Analysis Domain?

Needs Assessment

What is the best definition of traceability?

The ability to track product requirements from their origin to the deliverables that satisfy them

A wireframe is a model that business analysts use to help understand specific systems and their relationships within a solution. Which type of model is this?

Interface model

Grouping stakeholders by their needs and determining the best way to elicit information from them is part of which Business Analysis Domain?

Business Analysis Planning

What is the term for facilitated, structured sessions that connect important cross-functional stakeholders to define product requirements and involve end users and SMEs from both the business and the technical areas?

Requirements workshops

The business analyst facilitates a decision on whether to release a partial or full solution into production and, if it is released, whether to transition knowledge about the product, such as risks, known issues, and workarounds. This process is part of which Business Analysis Domain?

Solution Evaluation

A decision table is a model that business analysts use to document certain aspects of a business process. Which type of model is this?

Rule model

The business analyst is often required to develop impact analyses. The development of such an analysis is part of which Business Analysis Domain?

Traceability and Monitoring

One specific type of business analysis model is commonly referred to in the field as an ERD. What is the name of this model?

Entity relationship diagram

What project management methodology would be best if a project has a high degree of change, certain activities repeat until correct and there is single product delivery?

Iterative

You are beginning to build a requirements traceability matrix. You start with the limited information you have, which is high level and broad. You anticipate filling in the details as they become known throughout the rest of the project. What process is this?

Progressive elaboration

A project has been delivered to the client for acceptance. The client is complaining that some of the features they expected are missing or incomplete. What should the project manager do next?

Set up a meeting with the client to determine what went wrong.

You have been assigned to build and release a new type of TV that has never existed before in the market. You have one year to build this new product before the holiday season. What term best describes this?

Project

Stakeholders are looking forward to the next sprint review meeting because they are eager to see the latest results of their most important feature in the upcoming release. However, several stakeholders are upset, confused, and concerned about the product being demonstrated at the sprint review meeting because they expressed that it does not represent their expectations or priority. What could have caused this?

The product owner did not groom and refine the backlog appropriately.

The adaptive team is located across multiple floors in the same building. The team has reported having communication issues due to their location. What can be done to alleviate some of the communication challenges?

Consolidate and co-locate the team into a single shared space.

A stakeholder is saying they are not receiving project status reports frequently enough. You review the communication management plan and discover some discrepancies. You submit a change request to address the stakeholder’s communication change. What process group are you in?

Monitoring and Controlling

You are analyzing a document and notice that one of your stakeholders is unaware of the project, but you want them to be supportive. What document are you most likely analyzing?

Stakeholder engagement assessment matrix

What are the most important project constraints?

Scope, quality, schedule, budget/cost, resources, and risks

You have been informed that a new senior director has just joined your company, and you know that their business unit will be impacted by the project. What should you do first?

Update the stakeholder register.

You are the project manager on a video game project. The project sponsor has asked you to estimate how long it will take the team to complete the game so they can prepare for marketing the game’s release. You provide the project sponsor an estimate with optimistic, pessimistic, and most likely data points. What kind of estimating technique have you used?

Three-point estimation

The team, which is distributed globally, uses technology and videoconferencing software for meetings. Recently, the team met virtually to troubleshoot a critical defect. The meeting became heated and eventually escalated into conflict, with team members blaming each other. There is no resolution in sight. What should the adaptive project manager do next?

Facilitate and support the team during their discussions and ensure that the problem is resolved in a way that is collaborative and professional.

The project manager realizes that the expectations of an important stakeholder with a lot of power and influence are not being met. This may cause a delay to the project and may increase costs. What should the project manager do?

Update the risk register.

The adaptive project has not yet started. However, the product owner has finished prioritizing the product backlog and has identified the next high-priority epics. The sponsor is curious to know how long it will take to deliver these epics. How will you estimate each feature?

Decompose the epics into features, break down the features into user stories, and estimate how long those user stories will take for the team.

The CEO wants to launch a new project and is asking you what business value the proposed project will bring. What can be used for determining business value?

Return on investment

The next iteration is about to begin, and you start to get ready for the iteration planning meeting. You invite the adaptive project team and all the stakeholders to the meeting, hoping to get their input and discuss what work from the product backlog should be addressed next. Why is it important that all the stakeholders be present and engaged during the meeting?

To ensure that the project stakeholders obtain buy-in to commit to any decisions made and to ensure that the stakeholders and agile team agree on a definition of done

An organization has an internal central body which states that project managers cannot work on any projects unless they obtain specific project management–related certifications. This organization’s central body also ensures that project documents are stored centrally and that all projects adhere to best practices. This central body in an organization is called what?

Project management office (PMO)

At which point would cost of defects be most expensive?

When the product is deployed and in the hands of the customer

The scope of a project has been defined, and the WBS has been created. Carol, the project manager, is now getting ready to create the project schedule. Carol would like to document the accuracy of the schedule, the reporting formats, and the model used. Where should this information be documented?

Schedule management plan

The adaptive project team completed a major component for their software project. They completed it in half the estimated time by using a new methodology. What should the adaptive project manager do with this new methodology?

Bring it up during the retrospective at the end of the sprint.

Jason was recently hired to create a new product. The product will be complex and will require many years to complete and involve many stakeholders from various groups. Jason has decided it will be best to break up the product into smaller subprojects that are managed separately. What is Jason managing?

Program

A key stakeholder has asked you for an update on the adaptive project you are working on. They are specifically asking how much work remains in the current iteration. What do you direct the stakeholder to?

An iteration burndown chart shows the work remaining in the iteration.

You are leading a project in which both the team and stakeholders are new to adaptive practices. Many of the stakeholders have expressed concerns about some of the adaptive practices and methods that will be used for the project. As the adaptive project manager, how will you address the stakeholders' concern?

Educate and inform the stakeholders on the benefits of agile and incremental delivery.

The Scrum Master is preparing for the next iteration and is getting ready to facilitate the sprint planning meeting. Who should the Scrum Master be including in this planning meeting to help define the iteration goal?

The product owner and the agile team

The product owner introduced two key features into the product backlog. The final iteration is starting next week, and the deadline for the product release cannot change. What should the agile project manager do?

Inform the product owner that the two features will go to the product backlog, which will then be reprioritized.

You, as a project manager, are in the execution phase of a project. The vendor has informed you that the delivery of a key component needed for the project is going to be delayed. What should you do next?

You should update the issue log. After that, you can submit a change request to address the vendor delivery.

What stakeholder project requests would be the best one to select for prioritization?

Ones that have the greatest return in the shortest amount of time. (short payback period with a high return)

The project deliverable has been accepted by the customer and handed off to operations. What should the project manager do next?

Document lessons learned.

The sponsor has asked you to determine new opportunities. They are curious to know how the organization compares to other companies in the market. Of the following, which would be the best tool to use?

Benchmarking

A senior stakeholder is new to adaptive projects. They are curious to know how to review the status of the project for each sprint—particularly how many story points remain. As the adaptive project manager, what artifact do you direct them to?

Burndown chart

Two teams are having a disagreement. You bring together the two teams to discuss a solution, and they reach an agreement. However, neither team is particularly content as they walk out of the meeting. Which conflict resolution technique does this describe?

Compromise

A new team member who is completely new to the organization and adaptive projects has joined the team. The senior team members are concerned and have approached you for help. As the adaptive project manager, how should you best proceed?

Coach, train, and support the new team member on agile methodologies and expectations.

The adaptive team is in the middle of its iteration. Jonathan, a very important stakeholder, approaches the adaptive project manager with a new requirement that must be incorporated before the project is completed. What should the adaptive project manager do next?

Inform the stakeholder to discuss the new requirement with the product owner.

You work for a company that manufactures medical devices. You presented to the company’s executives a document that justifies an opportunity that aligns with the organization’s strategic initiatives and goals. What did you present to the company executives?

Business case

A stakeholder is requesting project status daily but has no decision-making responsibilities on the project. How would you classify this stakeholder on the power and interest grid?

Keep informed

In a project, laws, compliance, and regulatory requirements are considered:

constraints

One of your team members has not been very responsive to emails or work requests. Recently, important issues were left unaddressed. You had an informal conversation to find out the problem, but she thinks her performance is satisfactory. This behavior continues over the next couple of weeks. What type of communication should you use in this situation?

Formally write a document outlining the team member’s behaviors.

You are in the Monitoring and Controlling process group for a project. You notice that the project is behind schedule for four out of the five weeks. Using this information, you anticipate that the project will also be behind this week. What kind of data analysis is being used?

Trend analysis

There is a clear vision for the end result of a project, but you are not quite clear on how to get there. The stakeholders mentioned to you that they want to be involved in the project regularly. They are willing to give continuous feedback as the project evolves both iteratively and delivers value incrementally. What kind of project is this?

Adaptive

You are conducting a needs assessment. The business needs, goals, and objectives have been identified. You have identified and analyzed an initial list of key stakeholders as well as a high-level solution and product scope. What do you do next?

Define and create the business case.

The team is dissatisfied with their job because the project manager distrusts the team. The project manager does not believe the team can do the work well and constantly micromanages them. This has led to conflicts between the team and the project manager. Which hygiene factor is lacking?

Relationship

You are on a project to redesign the company's website home page. After the team conducted the first iteration, the customers stated that they wanted to change the images and logos. After the second iteration, the customers stated that the font on the home page was too big and wanted to decrease the size. On the third iteration, the customers decided again to change the home page images. Which project life cycle approach best describes this project?

Iterative

You are reporting the final status of a closed contract to a group of key stakeholders. Which form of communication is most appropriate?

Formal written

A project team completed a major component for a software project. They completed it in half the time estimated by using a new methodology. What should the project manager do to ensure that future projects can benefit from this?

Update the lessons learned register.

You are a project manager overseeing a project to build a new airplane. The project team has been assembled and is building the deliverable based on the approved scope and the requirements that were provided by stakeholders. Which process group are you in?

Executing

You have completed a cost/benefit analysis for prospective projects. You have a meeting with the project sponsor and portfolio manager to discuss which project to select for the organization. Which financial analysis methods and metrics would not help determine the best project to work on?

Earned value management (EVM) Project managers use earned value management (EVM) during project execution to determine and measure project performance at a given point in time.

The team is about to embark on its first iteration on an adaptive project. The product owner and business analyst have worked together to prioritize the product backlog and estimate effort for the user stories and features for the next iteration. What should the adaptive project manager do to ensure that future iterations are time-boxed effectively?

Identify and calculate the team’s velocity over the next several iterations in order to determine a sustainable pace.

The adaptive team is using Kanban to manage the flow of work. A new junior team member is unclear about the “pull” concept to manage the work. What do you tell the junior team member?

The team takes on work when they are ready to begin working on it.

Karen, the customer, is inspecting the deliverable and rejects it based on quality, stating that it does not work and perform as expected. Your team investigates and concludes that the defect and decrease in quality are caused by a part manufactured by the vendor. You speak to the vendor, and they refuse to fix the defect. What should you, as the project manager, do?

Review the procurement management plan and contract agreements.

Jacob is under pressure from the sponsor to finish the project on time. While creating the schedule, he has identified that a certain activity can be delayed without delaying the early start date of subsequent activities. What best describes what Jacob is doing?

Identifying free float

You are currently working on a communication and stakeholder engagement plan. A stakeholder has stated that they would like weekly status reports via email. What process group are you in assuming that the project is using a predictive approach?

Planning

The next sprint is happening soon. New features have been added to the product backlog, but the team is unsure of their priority. As a result, the team is confused and not sure what to work on next. As the adaptive project manager, how will you guide the team and product owner?

Review and analyze the value and risk of each new added feature and its priority with the product owner. High risks are tackled first.

You are the project manager overseeing a project to build a new car. You have learned that the vendor supplying metal will be delaying the next shipment by months due to a natural disaster. The project team is now acting to manage the threat and protect the project from its impact. The risk register describes a recommended risk response plan. What best describes the strategy being employed by the team?

Threat avoidance is when the team is acting to eliminate the threat.

The project sponsor signed the charter for a multi-billion-dollar project and assigned you as the project manager. Scope, cost, and schedule baselines have been well defined because the organization recently completed a similar project. You review previous organization process assets and agree with the baselines. What kind of project is this?

Predictive

The project deliverables were verified, accepted, and transferred to operations. Contracts are being closed, and a lessons learned session will be conducted next week. What process group are you in?

Closing

The project manager created a responsibility, accountability, consulted, and informed (RACI) chart. What is an important consideration when using a RACI chart?

Each activity item has one accountable person.

A new senior director has joined your organization and informs you that they need to be directly informed of any scope changes during the project before a change request is submitted to the change control board. As the project manager, what should you do next?

Update the scope management plan with this new procedure.

You are working with a business analyst to assist with identifying the feasibility and benefits of a potential project to improve brand recognition. A business case, high-level scope, high-level budget, and high-level assumptions/constraints have been identified. The next step would be to identify the stakeholders that would be part of this project. Which process group are you in?

Initiating

You are working with the project sponsor to determine the business value of four projects. Which would be the best project to select, based on the rate of return?

The project with the higher internal rate of return.

The team has completed their first sprint on their very first adaptive project. The team has conducted daily standups, sprint planning sessions, and sprint review sessions. The adaptive project manager has now set up a meeting for the team to reflect and adapt. What is the purpose of this meeting?

This is a sprint retrospective. To identify and reflect on the team’s process improvements to apply to future sprints

You are working on a construction project. You must build the foundation before framing the house. What kind of dependency is this?

Mandatory dependency

You are working on a software project, and your team is in the adjourning stage. What does this mean?

The team has completed the work and will be moving on to the next project.

The team is in the middle of a sprint. They are having difficulty completing one of the key story cards. The person assigned to the story is unavailable. You are concerned it will not be complete before the sprint ends. What should you do next?

Bring up this impediment in the next standup meeting and suggest that the team swarm the issue to solve it collaboratively and quickly.

The team is worried that the newest member does not seem qualified or skilled enough to complete the complex task on the critical path. How should you, as the project manager, handle the situation?

Meet with the new team member and assess their skills, strengths, and weaknesses.

Senior stakeholders Alexia and Johnny are not actively participating and involved in the project. Several meetings have been held, and both Alexia and Johnny are still not active or engaged. You are concerned that the deliverable is not going to meet quality requirements and thus will not be accepted. What should you do?

Suggest and employ facilitation techniques to guide the stakeholders.

You are working on an adaptive project. The team is accustomed to predictive projects and is unsure how to address risks on an adaptive project. What will be done next?

Risks should be identified and mitigated throughout the project.

Your team has been unsuccessfully trying to resolve a complicated issue, and you assign a technical engineer who is very popular among your team members to assist. The engineer leads your team to a successful solution. What type of power will the engineer most likely have exhibited?

Expert

You are the project manager overseeing a project to build a new home in an area with extreme conditions. Your team does not have the proper skills or the equipment to properly handle the conditions. You note this risk and decide to hire a highly specialized vendor to perform this part of the project for you, and you refocus your team’s strengths to another aspect. What best describes this risk response?

Transference

The project has finished the initiation phase. The business analyst has been tasked with eliciting additional requirements and creating a list of stakeholders but is unsure where to start. What should the business analyst be directed to do?

Review the project charter or vision statement to identify named stakeholders.

You are the product owner. You have identified and added many deliverables to the product backlog. What should the agile team do next?

Work with you to prioritize tasks that will be developed and tested incrementally.

Executive leadership has requested numerous related projects for the PMO in an effort to grow revenue and bring new products into the market. What is this an example of?

a program

A project requires a UI/UX designer to create website mockups for an important client. However, the designer is overallocated and cannot start for three days. The rest of the team is also unavailable. The project end date cannot move, but the designer works fast and efficiently and would be able to meet the project deadline. What should the project manager do?

Delay the start date

Jacob is joining a new project. His manager informs him that the requirements of the project will be defined using progressive elaboration. Which best describes this?

The requirements will be defined iteratively over time.

A three-year adaptive project has finally come to an end. The team is currently working on the final pieces of work to formally close out the project. What is true?

The team should release the final product to operations.

You work for a multinational company and are leading a project to redesign the company’s intranet website. You need the input of the functional manager of each department, and the departments are located all around the world. What would be the best way to handle this situation?

Use virtual teams.

You are on a project to build and design a brand-new website for a car dealership to give them an edge over their competition. The customer has requested that this website have a home page, an about us page, and a page for each car listed for sale by model. The customer wants their website up and running quickly—to maximize potential sales they are willing the release the site by most popular models first followed by refurbished cars at the end. They are hoping to see the releases and give feedback as needed created by the project team. Which project life cycle approach best describes this project?

This is an incremental project because the customer is requesting fast development of many features (web pages) over time to bring the product to market as soon as possible.

Executive leadership has requested projects and programs of the PMO to grow revenue and bring new products into the market. This is an example of:

a portfolio

Your company is evaluating three different projects. Based on the net present value (NPV), which project would be the best one to select? Project 1: Payback period of five years with NPV = $5,500,000 Project 2: Payback period of three years with NPV = $3,000,000 Project 3: Payback period of two years with NPV = $6,000,000

Project 3 has the highest NPV in the shortest amount of time.

A key stakeholder reviewed the product roadmap document, hoping to see which iterations will deliver specific features throughout the adaptive project. Instead, all the stakeholder saw was high-level and strategic information about the product’s deliverables, with very broad date ranges. What document should you tell the stakeholder to refer to instead?

The release plan

You are attempting to gather consensus on how to address a requirement and a solution. However, given the sensitivity of the problem, participation and consensus need to be anonymous to remove any biases. Which technique would be best?

The Delphi technique is a structured method for gathering and refining expert opinions to reach a consensus on a particular issue

You are the project manager overseeing a project to build a new home in an area known to flood. You note this risk and decide to do nothing because the house is being built on top of a hill. What best describes this risk response?

Acceptance

Nancy, a key stakeholder, approaches the product owner to complain that a feature and user stories she requested are not going to be completed in the next iteration. The angry stakeholder is threatening to escalate to the project sponsor if the feature and user stories she wants are not included in the next iteration. What should the product owner do?

Sit down with the stakeholder to show her the product backlog and explain how agile prioritization works.

Mack has joined the company as a full-time project manager. The project team members report directly to Mack. Which type of project organization structure is this?

Strong matrix

The project sponsor is attempting to determine which project to work on next, based on the greatest business value in today’s money. The cost of borrowing capital to fund a project is 8%. Project A returns $10 million in 5 years. Project B returns $20 million in 11 years. How should the project sponsor select?

Calculate the net present value (NPV) of both projects and select the project with the highest NPV value

Many issues on your project need to be resolved, and you want to identify a way of prioritizing these issues so that the team can fix the root causes that are creating the greatest number of issues. What tool will you most likely use?

A Pareto chart shows critical issues (or the causes of an issue) in descending order of frequency.

Your team has come to you with a roadblock. They are frustrated with the product owner, who has prioritized the product backlog with everything marked as high priority and urgent. Because of this, the team is unsure what to work on next. What should you, as the project manager, do next?

Educate the product owner on the importance of backlog grooming. The product backlog should be prioritized based on value.

In which agile ceremony does the team present the deliverable to the product owner?

Sprint review

Customers have been constantly calling and emailing the team general questions about the software in the latest release. As a result, during the past few iterations, the team has been delayed in delivering new features. What should the adaptive project manager do in this situation?

Shield the team from direct customer’s requests and handle their inquires instead of letting them go to the team.

The team is planning the next sprint. A junior member of the team asks you how many user stories should be selected for the next sprint. What do you tell the team?

The number of user stories should be selected based on the team’s velocity.

Due to vague descriptions, there have been various different interpretations of the project requirements. As a result, the deliverables are not aligned with customer expectations. Customers are complaining that the product is not performing and behaving correctly. The customers are unhappy. What should the project manager have done to address and prevent this?

The project manager should have ensured that the team met with customers regularly and elicited feedback continuously.

You are identifying the feasibility and benefits of a potential project to improve brand recognition. A business case, high-level scope, high-level budget, and high-level assumptions/constraints have been identified. What best describes this document?

Project charter

Your team is finding many more issues than it had originally anticipated in their project. You would like to see a list of the issues that are causing the largest numbers of defects and try to fix those issues first. Which tool should you advise the team to use?

Pareto chart

The project sponsor is not pleased with the current project schedule. The project sponsor is requesting that the entire project be completed six months sooner than originally planned and will provide additional funding to accommodate the new demand. Which schedule compression technique should the project manager use?

Crashing

As an adaptive project manager, you receive an email from a stakeholder unfamiliar with agile requesting to see the scope baseline and scope management plan. How should you handle this?

Meet with the stakeholder to explain adaptive planning, educate them on the benefits of agile, and describe how adaptive projects differ from predictive projects.

You have an upcoming adaptive project but haven’t decided on a framework yet. The team has expressed wanting to visualize and manage their work and to limit work in progress without being restricted to strict timeboxed sprints. Which adaptive framework would be the best one to use on the upcoming adaptive project?

Kanban focuses on improving a project’s workflow. It is less prescriptive than the timeboxed approaches scrum and XP. Therefore, there is less focus on meeting milestones or due dates. The Kanban framework also helps project teams reduce bottlenecks, improve efficiencies, increase quality, and boost overall throughput. It achieves this with the help of a kanban board, which organizes the workflow in three steps: “To do,” “In progress,” and “Done.”

You are in a meeting gathering requirements with the product owner and various stakeholders. People have different interpretations and understandings of what the deliverable’s features will look like. What should you do next?

Spike it. Create a visual working model of the requirements so stakeholders can see it and come to a consensus.

An organization is having a difficult time defining the requirements of a new project due to political, economic, and technical complexity. There is no clear consensus on what the final product should look like. However, stakeholders are determined to work closely with the project team to help define and provide feedback along the way. What should the project manager do to help define the requirements for this project?

Implement an adaptive approach.

You are working on a project to create smaller and thinner smart televisions. You are provided a document that lists the product’s detailed dimensions, part components, and a mockup of the finished design. This document is part of what?

Project scope

The minimal viable product (MVP) is not meeting stakeholder expectations. Stakeholders are extremely displeased and have escalated to senior leadership. Senior leadership has expressed the desire to terminate the project unless the MVP can be corrected as soon as possible. What should the project manager do first?

Meet with the stakeholders to better understand their expectations.

You have several vendors working on your project. Your procurement manager mentions that one of the vendors informed them that there is a possibility that materials prices may rise, which may cause an increase in the cost baseline. What should you do next?

Update the risk register.

The project manager is having a difficult time remembering which stakeholder requested which features and functionality. As the business analyst, you mention that the ability to track requirements from stakeholders to the deliverables that satisfy them would be best stored in what?

Requirements traceability matrix (RTM)

You are currently in the planning process and need to create a scope baseline. What is required to do this?

Scope statement, work breakdown structure, and work breakdown structure dictionary

A team has transitioned from predictive project management to a hybrid approach. The team is currently having difficulty obtaining requirements for the upcoming sprints. As the adaptive project manager, what technique and/or tools do you suggest that the team utilize?

Epics, features, and user stories

The work and deliverables of the current phase of a project have been completed in half the time and under budget. What should the project manager do next for this phase?

Create the final report for this phase.

Karen, a key stakeholder, approaches the project manager to complain that a deliverable she requested is not going to be within scope during this phase of the project. The angry stakeholder is threatening to escalate to the project sponsor if the deliverable she wants is not included in the scope and the project plan. What should the project manager do?

Meet with Karen and explain that new scope items need to be analyzed and assessed before committing to working directly.

A project team member is unsure of where the work is supposed to take place and who will be doing it. They ask the project manager for assistance. What should the project manager show to the project team member?

The WBS dictionary contains details about each decomposed work package. It may include details such as who is performing the work, where the work will take place, and the cost of the work.

You are working on a project using a hybrid approach. During the construction or development phase, the team will be following an adaptive approach. During the implementation and acceptance phase, the team will be following a predictive approach. At which points and/or processes would the deliverables be reviewed by stakeholders and customers?

Sprint review meeting and validate scope process

You are working on a project that has been delayed due to stakeholder conflict. Harris has given requirements that contradict Joe’s requirements. In addition, for many requirements, no one seems to know who asked for them. What should be done next?

Schedule a meeting with the stakeholders to understand the main problem and prioritize the requirements that deliver value.

You are the project lead on an adaptive project. The stakeholders are wondering why their involvement is so important. They ask you why they need to be included before, during, and after every iteration. What do you tell them?

Their engagement determines the success of the project. Their feedback is needed to manage changes and handle risks and issues.

What is the purpose of an Ishikawa, or fishbone, diagram?

Root cause analysis

You are a project manager in a functional organization structure. You are attempting to secure resources for your project. What best describes the authority level and resource availability for your project?

You will have little authority and little to no resource availability.

You are an adaptive project manager. The customer is upset that your project is lacking many of the features they requested. What should have been done to prevent this from happening?

Have the product owner and customer prioritize the product features based on what customer values and have customer define done and communicate acceptance criteria.

The project manager and team finished executing a software project. The deliverable passed quality assurance and was incorporated in the latest release. The project sponsor liked the product and gave his formal acceptance and approval. What should the project manager do next?

Conduct lessons learned.

You are working on a project with a defined scope and schedule. The work that needs to be done requires a special skill set that your team does not possess. Stakeholders are adamant about the project going live on time. Given the schedule constraints, training is unlikely to happen. What should you do?

Obtain resources that have the required skills.

You notice that team morale is slipping, and this is affecting productivity and engagement. What should you do?

Organize team-building activities.

Your team has found a perplexing issue and is trying to determine the root cause. The team is attempting to brainstorm all possible causes. What tool is the team using?

Ishikawa diagram

You notice that a project using the predictive approach is behind schedule for four out of the five weeks. You perform a trend analysis and predict that the project will also be behind this week. You are in the process of submitting a change request to get the schedule back on track. What process group are you in?

Monitoring and Controlling

Which of the following is not true of project milestones? -A milestone has zero duration. -Milestones allow you to track the status of a project. -Events outside a project can be milestones. -A milestone is a significant point or event in a project.

Events outside a project can be milestones.

Your team has encountered communication problems while working on a project. No one seems to know who is working on what at any given moment. This has led to rework and duplication. The project is now delayed, and the sponsor is not pleased. What could have caused this?

The daily standup meeting is not being held.

You will be the project manager for a project involving a globally distributed team across many countries. To mitigate conflict in priorities among your team members and their functional managers, you ask the project sponsor for assistance. What should be done?

Create a project charter and list the authority and responsibilities of the project manager.

Stakeholders have accepted the project deliverable. You are in the process of handing the product over to the customers. Before that can happen, you need to train the end users how to use product. This is a temporary requirement that was called out during project planning. What kind of requirement is this?

Temporary requirements, such as requirements for training, are commonly referred to as transition requirements.

The adaptive project manager and project team are located on the second floor of the office. The product owner sits on the top floor and only likes to communicate by email. What should the adaptive project manager do to improve communication?

Ask the product owner to co-locate with the adaptive team a few times per week so face-to-face communication can occur.

A work breakdown structure has been created. Activities have been identified and sequenced. A network diagram has been built. The project sponsor has asked you what is the shortest amount of time in which the project can be completed. What do you do?

Find all possible sequenced paths in the network diagram, calculate each path’s duration, and identify the path with the longest overall duration

The project sponsor is evaluating four projects based on net present value (NPV). Project A has NPV = $50,000, Project B has NPV = $75,000, Project C has NPV = $100,000, and Project D has NPV = $125,000. Which project should the sponsor select?

Project D has the highest value

You are the project manager overseeing a project to build a new car. You have learned that the vendor supplying metal will be delaying the next shipment by months due to a natural disaster. This event was not something you thought would happen. As a result, it has led to increased cost and time. What term best describes this situation?

Issue

Which of the emotional intelligence traits is a component of self-management?

Self-control

Which of the emotional intelligence traits is a component of self-awareness?

Emotional awareness

Which of the emotional intelligence traits is a component of motivation?

Achievement drive

You are presenting to senior leadership a plan that includes components with metrics to assess how well a proposed solution aligns with the company’s strategic goals and objectives. This document also contains a situation statement and a cost/benefit analysis. What are you presenting?

Business case

A significant natural disaster caused a major delay that impacted the project’s schedule. The sponsor indicates to you, as the project manager, that the budget is very tight and tells you to see what options are available to get back on track. You determine that cost and scope might be impacted. What should you do?

Fast track the schedule.

The business case and project charter are being created. You are actively identifying stakeholders who will be part of this project. What process group are you in?

Initiating

The product owner and stakeholders are having a difficult time prioritizing work. You suggest prioritizing user stories into four categories: must have, should have, could have, and won’t have. What is this prioritization technique called?

MosCoW

The project deliverable has been accepted by the sponsor and customers. What should the project manager do next?

Move to close the project or phase.

CAPM Practice Exam Questions Flashcards

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