Care Navigation 2024

Question 1

Age & Gender - 40-year-old woman
Presenting symptoms - Haemorrhoids and discomfort after childbirth, inquiring about care post child delivery.

Answer 1

GP

Question 2

Age & Gender - 35 year old male
Presenting symptoms - Nausea and vomiting with fever for the past week.

Answer 2

GP

Question 3

Age & Gender - 22 year old female
Presenting symptoms - Red, raised rash on leg for the past 3 days.

Answer 3

Pharmacy First

Question 4

Age & Gender - 5 year old male
Presenting symptoms - Itchy, red rash on chest and back for the past 2 days.

Answer 4

Pharmacy First

Question 5

Age & Gender - 25 year old male
Presenting symptoms - Deep cut on hand from a kitchen knife.

Answer 5

Urgent Treatment Centre

Question 6

Age & Gender - 22 year old male
Presenting symptoms - Cut on foot from broken glass.

Answer 6

Urgent Treatment Centre

Question 7

Age & Gender - 25 year old female
Presenting symptoms - Red, itchy eyes for the past week.

Answer 7

Pharmacy First

Question 8

Age & Gender - 28 year old female
Presenting symptoms - Burning and itching between toes for the past 2 weeks.

Answer 8

Pharmacy First

Question 9

Age & Gender - 40 year old female
Presenting symptoms - Dry, hacking cough with chest pain for the past four weeks.

Answer 9

GP

Question 10

Age & Gender - 30 year old male
Presenting symptoms - Bleeding and itching around anus for the past 2 days.

Answer 10

Pharmacy First

Question 11

Age & Gender - 55 year old male
Presenting symptoms - Sudden onset of shortness of breath and chest tightness with wheezing.

Answer 11

A&E/999

Question 12

Age & Gender - 50 year old male
Presenting symptoms - Sudden onset of chest pain, pressure and tightness for the past hour.

Answer 12

A&E/999

Question 13

Age & Gender - 40 year old female
Presenting symptoms - Heavy vaginal bleeding with weakness and fatigue.

Answer 13

A&E

Question 14

Age & Gender - 35 year old male
Presenting symptoms - Severe bleeding from leg wound with pain and swelling.

Answer 14

A&E/999

Question 15

Age & Gender - 22 year old male
Presenting symptoms - Itchy, inflamed skin on face and neck for the past 3 days.

Answer 15

Pharmacy First

Question 16

Age & Gender - 70 year old male
Presenting symptoms - Sudden onset of confusion and memory loss with difficulty speaking for the past 3 hours.

Answer 16

A&E/999

Question 17

Age & Gender - 40 year old female
Presenting symptoms - Itchy, dry eyes for the past two weeks.

Answer 17

Pharmacy First

Question 18

Age & Gender - 12 year old female
Presenting symptoms - Itchy scalp and lice in hair for the past three weeks.

Answer 18

Pharmacy First

Question 19

Age & Gender - 35 year old female
Presenting symptoms - Painful, red blisters on lips and on edge of nostrils for the past 4 days.

Answer 19

Pharmacy First

Question 20

Age & Gender - 40 year old female
Presenting symptoms - Nausea and vomiting with dizziness for the past month.

Answer 20

GP

Question 21

Age & Gender - 30 year old female
Presenting symptoms - Scraped knee from a fall while running.

Answer 21

Community Pharmacy

Question 22

Age & Gender - 45-year-old man
Presenting symptoms - Erectile dysfunction and reduced libido, looking for treatment options.

Answer 22

Pharmacy First

Question 23

Age & Gender - 50 year old male
Presenting symptoms - Inability to move one arm and leg with slurred speech for the past 3 hours.

Answer 23

A&E/999

Question 24

Age & Gender - 30 year old male
Presenting symptoms - Pain and swelling on hand after dog bite.

Answer 24

GP

Question 25

Age & Gender - 40 year old female  Presenting symptoms - Severe head injury and broken bones after an assault.

Answer 25

A&E/999

Question 26

Age & Gender - 40 year old male  Presenting symptoms - Sneezing and itchy nose for the past month. Not tried OTC products.

Answer 26

Pharmacy First

Question 27

Age & Gender - 28 year old male  Presenting symptoms - Painful, red bump on neck for the past 2 days. 

Answer 27

Pharmacy First

Question 28

Age & Gender - 22 year old female  Presenting symptoms - Irregular periods and abdominal pain for the past 3 months.

Answer 28

GP

Question 29

Age & Gender - 9-year-old boy  Presenting symptoms - Headlice infestation in the family, seeking guidance on eradicating them.

Answer 29

Pharmacy First

Question 30

Age & Gender - 30 year old male  Presenting symptoms - Self-inflicted cuts on arms with bleeding and pain.

Answer 30

A&E

Question 31

Age & Gender - 22 year old male  Presenting symptoms - Painful urination and discharge from penis for the past 3 days.

Answer 31

GP

Question 32

Age & Gender - 30 year old female  Presenting symptoms - Small, rough bump on finger for the past 2 weeks.

Answer 32

Pharmacy First

Question 33

Age & Gender - 30 year old male  Presenting symptoms - Ringing in ears and hearing loss for the past week. 

Answer 33

GP

Question 34

Age & Gender - 80 year old male  Presenting symptoms - Sudden onset of confusion and difficulty recognizing family members for the past hour.

Answer 34

A&E/999

Question 35

Age & Gender - 30 year old female  Presenting symptoms - Discoloured and thickened nails for the past 2 months. Tried OTC products

Answer 35

GP

Question 36

Age & Gender - 52-year-old man  Presenting symptoms - Difficulty achieving and maintaining an erection, seeking advice on men's health.

Answer 36

Pharmacy First

Question 37

Age & Gender - 35 year old female  Presenting symptoms - Painful, pus-filled bump on thigh for the past 7 days. Tried OTC meds.

Answer 37

GP

Question 38

Age & Gender - 65 year old female  Presenting symptoms - Crushing chest pain and shortness of breath for the past 30 minutes. 

Answer 38

A&E/999

Question 39

Age & Gender - 55-year-old man  Presenting symptoms - Earwax blockage, causing reduced hearing and discomfort.

Answer 39

Pharmacy First

Question 40

Age & Gender - 19-year-old man  Presenting symptoms - Headache and light sensitivity following a head injury, worried about a concussion.

Answer 40

A&E

Question 41

Age & Gender - 40 year old female  Presenting symptoms - Overdose of antidepressants with dizziness and confusion.

Answer 41

A&E

Question 42

Age & Gender - 20 year old male Presenting symptoms - Acne on forehead and nose for the past 2 years.

Answer 42

GP

Question 43

Age & Gender - 25 year old male  Presenting symptoms - Red, scaly patches on elbows and knees for the past month.

Answer 43

GP

Question 44

Age & Gender - 25 year old female  Presenting symptoms - Dry, hacking cough for the past week.

Answer 44

Pharmacy First

Question 45

Age & Gender - 6-year-old boy  Presenting symptoms - Widespread red rash and itching, suspecting an allergic reaction.

Answer 45

GP

Question 46

Age & Gender - 5 year old female  Presenting symptoms - Itching around anus and visible worms in stool for the past week.

Answer 46

Pharmacy First

Question 47

Age & Gender - 40 year old male  Presenting symptoms - Sore throat, cough, and fever for the past 3 days.

Answer 47

Pharmacy First

Question 48

Age & Gender - 25 year old female  Presenting symptoms - Headache, body aches, and fatigue for the past week.

Answer 48

Pharmacy First

Question 49

Age & Gender - 22 year old male  Presenting symptoms - Diarrhoea and vomiting for over 2 days.

Answer 49

GP

Question 50

Age & Gender - 22 year old female  Presenting symptoms - Nausea and vomiting during boat rides in the past. Planning another boating trip but OTC products have not worked.

Answer 50

GP

Question 51

Age & Gender - 40 year old male  Presenting symptoms - Ingrown toenail with pain and swelling for the past week. Patient has type 2 diabetes.

Answer 51

GP

Question 52

Age & Gender - 35 year old female  Presenting symptoms - Missed four birth control pills.

Answer 52

Pharmacy First/sexual health service

Question 53

Age & Gender - 45-year-old woman  Presenting symptoms - Occasional indigestion and chest discomfort, wondering if it's related to her diet.

Answer 53

Pharmacy First

Question 54

Age & Gender - 22 year old male  Presenting symptoms - Cluster of small, rough bumps on hand for the past 3 days.

Answer 54

Pharmacy First

Question 55

Age & Gender - 65 year old female  Presenting symptoms - Inability to remember own name and age with confusion and disorientation for the past 2 hours.

Answer 55

A&E/999

Question 56

Age & Gender - 25 year old female  Presenting symptoms - Painful sores on tongue and inside cheeks for the past week.

Answer 56

Pharmacy First

Question 57

Age & Gender - 35 year old male  Presenting symptoms - Chronic pain in neck and upper back for the past month.

Answer 57

GP

Question 58

Age & Gender - 70 year old male  Presenting symptoms - Drooping of one side of face with difficulty holding objects and speaking for the past hour.

Answer 58

A&E/999

Question 59

Age & Gender - 25 year old female  Presenting symptoms - Nausea and vomiting during car rides for the past week.

Answer 59

Pharmacy First

Question 60

Age & Gender - 22 year old female  Presenting symptoms - Discharge and crusting on eyelids for the past 3 days.

Answer 60

Pharmacy First

Question 61

Age & Gender - 70 year old female  Presenting symptoms - Inability to speak and gasping for breath with chest pain and sweating.

Answer 61

A&E/999

Question 62

Age & Gender - 35 year old female  Presenting symptoms - Abdominal cramps and bloody diarrhoea for the past week. 

Answer 62

GP

Question 63

Age & Gender - 40 year old female  Presenting symptoms - Tension headache and fatigue for the past month. Tried OTC products.

Answer 63

GP

Question 64

Age & Gender - 30 year old female  Presenting symptoms - Rapid swelling of lips and throat with itching and hives.

Answer 64

A&E/999

Question 65

Age & Gender - 22 year old female  Presenting symptoms - Overdose of painkillers with nausea and vomiting.

Answer 65

A&E

Question 66

Age & Gender - 30 year old male  Presenting symptoms - Burning, tingling sensation on face and scalp for the past 2 days.

Answer 66

Pharmacy First

Question 67

Age & Gender - 22 year old female  Presenting symptoms - Sharp headache and neck pain for the past 3 days. 

Answer 67

GP

Question 68

Age & Gender - 35 year old male  Presenting symptoms - difficulty urinating for the past month.

Answer 68

GP

Question 69

Age & Gender - 25-year-old woman  Presenting symptoms - Had unprotected sex and wants to discuss the use of emergency contraception.

Answer 69

Community pharmacy if <5 days, sexual health service if >5 days

Question 70

Age & Gender - 45 year old female  Presenting symptoms - Inability to move one arm and leg with difficulty speaking for the past 30 minutes.

Answer 70

A&E/999

Question 71

Age & Gender - 25 year old male  Presenting symptoms - Multiple fractures and head injury after a car accident.

Answer 71

A&E/999

Question 72

Age & Gender - 30 year old male  Presenting symptoms - Productive cough with yellow-green phlegm for the past 2 days.

Answer 72

Pharmacy First

Question 73

Age & Gender - 8 year old male  Presenting symptoms - Itching and discomfort around anus for the past 2 weeks.

Answer 73

Pharmacy First

Question 74

Age & Gender - 25 year old female Presenting symptoms - Overdose of sleeping pills with drowsiness and confusion.

Answer 74

A&E

Question 75

Age & Gender - 25 year old female  Presenting symptoms - Pain in lower back for the past week.

Answer 75

Pharmacy First

Question 76

Age & Gender - 30 year old male  Presenting symptoms - Dull headache and sensitivity to light for the past week.

Answer 76

GP

Question 77

Age & Gender - 25 year old male Presenting symptoms - Burning sensation in chest and throat after eating for the past week. 

Answer 77

Pharmacy First

Question 78

Age & Gender - 40 year old male  Presenting symptoms - Small, rough bump on face for the past month.

Answer 78

GP

Question 79

Age & Gender - 60 year old male  Presenting symptoms - Sudden onset of facial drooping, arm weakness and slurred speech for the past hour.

Answer 79

A&E/999

Question 80

Age & Gender - 35 year old female  Presenting symptoms - Red, scaly patches on face and neck for the past week.

Answer 80

Pharmacy First

Question 81

Age & Gender - 25 year old female  Presenting symptoms - Itching and discharge from vagina for the past week.

Answer 81

Pharmacy First

Question 82

Age & Gender - 55 year old male  Presenting symptoms - Tightness and squeezing sensation in chest with pain radiating to left arm for the past 2 hours.

Answer 82

A&E/999

Question 83

Age & Gender - 50 year old male  Presenting symptoms - Sudden onset of choking and gasping for breath with chest pain.

Answer 83

A&E/999

Question 84

Age & Gender - 25 year old male  Presenting symptoms - Itchy, red rash on arms and legs for the past month.

Answer 84

GP

Question 85

Age & Gender - 30 year old male  Presenting symptoms - Raised, red bumps on arms and legs for the past 2 days.

Answer 85

Pharmacy First

Question 86

Age & Gender - 25 year old female  Presenting symptoms - Itchy, red bumps on hands and wrists for the past week.

Answer 86

Pharmacy First

Question 87

Age & Gender - 35 year old male  Presenting symptoms - Rapid swelling of lips and throat with shortness of breath and chest tight.

Answer 87

A&E/999

Question 88

Age & Gender - 30 year old female  Presenting symptoms - White flakes on hair and shoulders for the past 2 weeks.

Answer 88

Pharmacy First

Question 89

Age & Gender - 25 year old female  Presenting symptoms - Ear pain and discharge for the past 2 days.

Answer 89

GP

Question 90

Age & Gender - 35 year old male  Presenting symptoms - Redness and swelling around eyes for the past week.

Answer 90

Pharmacy First/Minor Eye Condition service

Question 91

Age & Gender - 75 year old male  Presenting symptoms - Sudden onset of confusion and disorientation with memory loss for the past hour.

Answer 91

A&E/999

Question 92

Age & Gender - 35 year old male  Presenting symptoms - Bruised arm from a fall off a bike. Taken pain killers which have not helped relieve the pain.

Answer 92

Urgent Treatment Centre

Question 93

Age & Gender - 28-year-old man  Presenting symptoms - Nail infection on his thumb, wondering if it requires antibiotics. He is diagnosed as diabetic.

Answer 93

GP

Question 94

Age & Gender - 25 year old female  Presenting symptoms - Painful, blistering rash on chest and back for the past week.

Answer 94

Pharmacy First

Question 95

Age & Gender - 22 year old male  Presenting symptoms - Sudden onset of swelling of lips and tongue with wheezing and coughing.

Answer 95

A&E/999

Question 96

Age & Gender - 22 year old female  Presenting symptoms - Blistering rash on hands and feet for the past 3 days.

Answer 96

GP

Question 97

Age & Gender - 55 year old female  Presenting symptoms - Sudden onset of facial drooping and difficulty speaking for the past 2 hours.

Answer 97

A&E/999

Question 98

Age & Gender - 25 year old female  Presenting symptoms - Throbbing headache and nausea for the past 2 days.

Answer 98

GP

Question 99

Age & Gender - 30 year old male  Presenting symptoms - Itchy, raised bumps on genitals and inner thighs for the past 2 days.

Answer 99

Pharmacy First

Question 100

Age & Gender - 30 year old female  Presenting symptoms - Infrequent bowel movements and abdominal pain for the past month.

Answer 100

GP

Question 101

Age & Gender - 18-year-old woman  Presenting symptoms - Dry, scaly skin with intense itching.

Answer 101

Pharmacy First

Question 102

Age & Gender - 65 year old female  Presenting symptoms - Inability to speak and gasping for breath with wheezing and coughing.

Answer 102

A&E/999

Question 103

Age & Gender - 50-year-old woman  Presenting symptoms - Thickened, discoloured nails with signs of infection, requesting advice.

Answer 103

Pharmacy First

Question 104

Age & Gender - 35 year old female Presenting symptoms - Acid reflux and chest pain after meals for the past week. 

Answer 104

GP

Question 105

Age & Gender - 25-year-old woman  Presenting symptoms - Vaginal itching and thick discharge, believing it's a yeast infection (thrush).

Answer 105

Pharmacy First

Question 106

Age & Gender - 60 year old female  Presenting symptoms - Inability to recall recent events and confusion with time and place for the past 30 minutes.

Answer 106

A&E/999

Question 107

Age & Gender - 30 year old male  Presenting symptoms - Deep laceration on arm with heavy bleeding and pain.

Answer 107

A&E/999

Question 108

Age & Gender - 22 year old female  Presenting symptoms - Shooting pain in leg and foot for the past 3 days. Tried OTC pain killers.

Answer 108

GP

Question 109

Age & Gender - 40 year old male  Presenting symptoms - Itchy, inflamed skin on torso and arms for the past month.

Answer 109

GP

Question 110

Age & Gender - 22 year old female  Presenting symptoms - Painful, red rash on arm and shoulder for the past 3 days.

Answer 110

Pharmacy First

Question 111

Age & Gender - 35 year old male  Presenting symptoms - Dizziness and motion sickness during train rides for the past week.

Answer 111

Pharmacy First

Question 112

Age & Gender - 40 year old female  Presenting symptoms - Cut on finger from a broken dish.

Answer 112

Urgent Treatment Centre

Question 113

Age & Gender - 25 year old female  Presenting symptoms - Painful, fluid-filled blisters on lips for the past week.

Answer 113

Pharmacy First

Question 114

Age & Gender - 5 year old female  Presenting symptoms - Itchy scalp and visible lice for the past week.

Answer 114

Pharmacy First

Question 115

Age & Gender - 25 year old male  Presenting symptoms - Erectile dysfunction and decreased libido for the past three weeks.

Answer 115

Pharmacy First

Question 116

Age & Gender - 25 year old male  Presenting symptoms - Difficulty passing stool for the past week.

Answer 116

Pharmacy First

Question 117

Age & Gender - 50-year-old man  Presenting symptoms - Frequent heartburn and indigestion after meals, needing antacids for relief.

Answer 117

GP

Question 118

Age & Gender - 25 year old male  Presenting symptoms - Runny nose and itchy eyes for the past week.

Answer 118

Pharmacy First

Question 119

Age & Gender - 40 year old female  Presenting symptoms - Itchy, raised rash on torso and arms for the past month. Tried OTC products.

Answer 119

GP

Question 120

Age & Gender - 35 year old female Presenting symptoms - Fungal infection of toenail for the past month.

Answer 120

Pharmacy First

Question 121

Age & Gender - 35 year old male  Presenting symptoms - Migraine headache and vomiting for the past 2 days.

Answer 121

GP

Question 122

Age & Gender - 70 year old female  Presenting symptoms - Pressure and heaviness in chest with shortness of breath for the past 3 hours.

Answer 122

A&E/999

Question 123

Age & Gender - 19 year old female  Presenting symptoms - Red, itchy rash on feet for the past 3 days. 

Answer 123

Pharmacy First

Question 124

Age & Gender - 30 year old male  Presenting symptoms - White, painful ulcers on gums and lips for the past 2 days.

Answer 124

Pharmacy First

Question 125

Age & Gender - 25 year old female  Presenting symptoms - Red, circular rash on arm for the past week. Not tried OTC product.

Answer 125

Pharmacy First

Question 126

Age & Gender - 22 year old female  Presenting symptoms - Itchy, red rash on torso and arms for the past 3 days.

Answer 126

Pharmacy First

Question 127

Age & Gender - 35 year old male  Presenting symptoms - Multiple stab wounds to abdomen and chest with severe bleeding and shock.

Answer 127

A&E/999

Question 128

Age & Gender - 25 year old male  Presenting symptoms - Flaky, itchy scalp for the past three weeks. Not tried any OTC products.

Answer 128

Pharmacy First

Question 129

Age & Gender - 30 year old male  Presenting symptoms - Testicular pain and swelling for the past week.

Answer 129

GP

Question 130

Age & Gender - 25 year old female  Presenting symptoms - Swelling and itching on arm after mosquito bite. 

Answer 130

Pharmacy First

Question 131

Age & Gender - 25 year old female  Presenting symptoms - Red, itchy rash on chest and back for the past week.

Answer 131

Pharmacy First

Question 132

Age & Gender - 8 year old female  Presenting symptoms - Itchy, fluid-filled blisters on face and arms for the past 3 days.

Answer 132

Pharmacy First

Question 133

Age & Gender - 30 year old female  Presenting symptoms - Severe lacerations and broken bones after a fall from height.

Answer 133

A&E/999

Question 134

Age & Gender - 22 year old female  Presenting symptoms - Pain and discomfort during bowel movements for the past 3 days.

Answer 134

Pharmacy First

Question 135

Age & Gender - 60 year old male  Presenting symptoms - Sudden onset of chest pain and tightness with sweating and nausea for the past hour.

Answer 135

A&E/999

Question 136

Age & Gender - 30 year old female  Presenting symptoms - Painful periods and heavy bleeding for the past 2 months.

Answer 136

GP

Question 137

Age & Gender - 25 year old male  Presenting symptoms - Acne on face and chest for the past year.

Answer 137

GP