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interpersonal relations > carly exam 2 > Flashcards

carly exam 2 Flashcards

(93 cards)

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1
Q

Behavioral CQ

A
  • Culturally appropriate behaviors
  • Taking time to learn about a culture
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2
Q

Belief

A
  • Assumptions about the truth or existence of something
    -god
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3
Q

co-culture

A

-Regional, economic, social, religious, ethnic, and other cultural groups that exert influence in society
-YoungLife- However, not everyone comes for the same reasons or is identical

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4
Q

cognitive cq

A

-cultural knowledge

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5
Q

collective self-esteem

A

the aspect of someone’s self worth that stems from their interactions with others and evaluation of their various social groups

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6
Q

cultural intelligence

A

the skill to relate and work effectively in culturally diverse situations

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7
Q

culture

A

A group of people who, through a process of learning, can share perceptions of the world, which influence their beliefs, values, norms, and rules, eventually affecting one’s behavior

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8
Q

culture as normative

A

a set of cultural values that a society demands its members to adopt to in order to have membership status in the society

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9
Q

dominant culture

A

The group whose members hold more power relative to other members in society

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10
Q

Ethnocentrism

A

the evaluation of different cultures according to their own preconceptions

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11
Q

face

A

Face is the standing or position a person has in the eyes of others. Individuals strive to create a positive version of their face in the eyes of the other person

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12
Q

collectivism

A

Characteristics of a culture that values cooperation and harmony and considers the needs of the group to be more important than the needs of the individual

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13
Q

feminine

A

Feminine cultures focus on having a good working relationship with one’s manager and coworkers, cooperating with people at work, and security

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14
Q

individualism

A

Characteristics of a culture that values being self-reliant and self-motivated, believes in personal freedom and privacy, and celebrates personal achievement

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15
Q

indulgence

A

Cultural orientation marked by immediate gratification for individual desires

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16
Q

long term orientation

A

Individuals focus on the future and not the present or past

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17
Q

short term orientation

A

Individuals focus on the past or present and not the future

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18
Q

restraint

A

Cultural orientation marked by the belief that gratification should not be instantaneous and should be regulated by cultural rules and norms

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19
Q

masculine

A

cultures focus on items like earnings, recognition, advancement, and challenge

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20
Q

power distance

A

The degree to which people and organizations with less power in a culture accept that power is unequally distributed within their culture

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21
Q

importance to identity

A

The degree to which group membership is important to an individual

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22
Q

private collective esteem

A

The degree to which an individual positively evaluates their group

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23
Q

membership esteem

A

The degree to which an individual sees themselves as a “good” member of a group

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24
Q

public collective esteem

A

The degree to which nonmembers of a group evaluate a group and its members either positively or negatively

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25
microculture
Cultural patterns of behavior influenced by cultural beliefs, values, norms, and rules based on a specific locality or within an organization -local culture (going to ou)
26
motivational cq
The degree to which an individual desires to engage in intercultural interactions and can easily adapt to differing cultural environments
27
metacognitive cq
someone whos is aware of your intercultural interactions in a way that helps them have more effective interpersonal experiences with people from differing cultures
28
norms
Informal guidelines about what is acceptable or proper social behavior within a specific culture
29
ostracize
exclude someone from a social group
30
rules
Explicit guidelines (generally written down) governing acceptable or proper social behavior within a specific culture
31
values
Important and lasting principles or standards held by a culture about desirable and appropriate courses of action or outcomes
32
stereotype
set of beliefs about the personal attributes of a social group
33
uncertainty avoidance
The extent to which cultures as a whole are fearful of ambiguous and unknown situations
34
social penetration theory
Explains how individuals gradually become more intimate as individuals self-disclose more and those self-disclosures become more intimate
35
silent listening
The listener says nothing, sending a powerful message (either positive or negative depending on the situation)
36
comprehensive listening
Use of discrimination skills(tone of voice etc..) in order to understand and remember what the speaker is saying
37
appreciative listening
The act of listening for pleasure or enjoyment -watching tv
38
empathizing
Putting yourself in the same situation in order to understand what the speaker means
39
Johari Window
Open self: known to self, known to others (hair color) Blind Self: unknown to self, known to others (food in teeth) Hidden self: unknown to others, known to self (your own secret) Unknown self: unknown to others, unknown to self (what future holds)
40
self-disclosure
the vehicle through which we learn more about others as well as ourselves
41
agape
Selfless love in which the needs of others are prioritized
42
eros
Romantic love involving serial monogamous relationships
43
goals
Expectations about how the relationship will function and operate
44
duration
Length of time of relationship
45
contact frequency
How often one communicates with the other person
46
comparison level
The minimal standard of what is acceptable in a relationship
47
comparison level of alternatives
Comparison of what is happening in the relationship and what could be gained in another relationship
48
compatible
Able to exist together harmoniously
49
initiating
A person is interested in making brief contact
50
experimenting
Small talk occurs as individuals search for commonalities
51
bonding
A public announcement is made that the relationship exists
52
differentiating
Both people try to figure out their own identities
53
circumscribing
Communication decreases More arguments and working late Less intimacy
54
avoiding
One creates distance from their partner
55
gender
Formed at a young age and reinforced over time Behaviors and traits society considerers masculine and feminine
56
androgynous
A person having both feminine and masculine characteristics
57
expressive roles
relationship oriented roles
58
hedge
avoiding conflict
59
disagreement
A difference of opinion between two or more people or groups of people
60
argument
A verbal exchange between two or more people who have different opinions on a given subject or subjects
61
tolerance for disagreement
The degree to which an individual can openly discuss differing opinions without feeling personally attacked or confronted
62
conflict
An interactive process occurring when people have opposing or incompatible actions, beliefs, goals, ideas, motives, needs, objectives, obligations, resources, and/or values
63
substantive disagreement
A disagreement about a specific topic or issue
64
procedural disagreements
A disagreement about how a decision should be reached or a policy should be implemented
65
interdependence
When individuals involved in a relationship characterize it as continuous and important
66
emotions
An individual’s physical reaction to stimuli in the outside environment Objectively measured by blood flow, brain activity, and nonverbal reactions
67
feelings
The responses to thoughts and interpretations given to emotions based on experiences, memory, expectations, and personality
68
emotional awareness
An individual’s ability to clearly express, in words, what they are feeling and why
69
emotional intelligence
the ability to manage both your own emotions and understand the emotions of people around you
70
influence
When an individual or group of people alter another person’s thinking, feelings, and/or behaviors through accidental, expressive, or rhetorical communication
71
"You" statements
Moralistic judgements where one implies the wrongness or badness of another person and the way they have behaved
72
rhetorical communication
constructed to persuade, inform or motivate
73
reward power
the ability to reward others when they follow your wishes or instructions
74
referent power
the ability of a leader to influence a follower due to the follower's admiration or identification with the leader
75
legitimate power
power you derive from your formal position or office held in the organization's hierarchy of authority
76
internalization
the integration of attitudes, values, standards and the opinions of others into one's own identity or sense of self
77
integrative conflict
a win-win approach to conflict; whereby, both parties attempt to come to a settled agreement that is mutually beneficial
78
informational power
a form of personal or collective power that is based on controlling information needed by others in order to reach an important goal
79
expressive communication
It is the means by which feelings, wants, likes, dislikes, comments, and intents are expressed. It can be thought of as the output. For effective communication, both expressive and receptive communication must occur
80
expert power
a type of power that comes as a result of having deep, expert knowledge on a subject
81
distributive conflict
the conflict is due to the fact that the goals of one party are against the goals of the other party, known as a win-lose situation
81
dunning kruger effect
the occurance by which those least competent in a certain subject area overestimate their skills the most
82
compliance
the process of passing this information between a company and its stakeholders, such as employees, investors, customers, and suppliers
83
coercive power
a type of power that employs the use of force, threats, and other forms of coercion to stimulate an outcome
84
alexithymia
when a person has difficulty experiencing, identifying, and expressing emotions
85
interactional dialectics
Friendship dialectics help us understand how communicative behavior unfolds within friendships
86
communication competence
One’s ability to select an available communication behavior in order to successfully accomplish their own interpersonal goals, while maintaining the face and line of the communication partner within a specific situation
87
contextual dialectics
Friendship dialectics stemming out of the cultural order where the friendship exists
88
active friendship
A negotiated sense of mutual accessibility and availability is present
89
dormant friendship
Characterized by a shared valued history or a sufficient amount of sustained interaction is present to reactive the friendship at any time
90
commemorative friendship
not someone you expect to hear from, or see, maybe ever againbut they were important to you at an earlier time in your life
91
postmodern friendships
Friendships in which friends co-construct the individual and dyadic realities
92
accidental communication
when one person stimulates meaning in the mind of another without having any intention of doing so and being unaware they did so

interpersonal relations (1 decks)

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