Cart-isms Flashcards

(54 cards)

1
Q

ECaaS

A

E-commerce as a Service

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2
Q

SaaS

A

Software as a Service

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3
Q

FaaS

A

Fulfillment as a Service

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4
Q

MaaS

A

Marketing as a Service

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5
Q

CSaaS

A

Customer Service as a Service

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6
Q

MCM

A

Multi-Channel Marketing

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7
Q

OMS

A

Order Management System

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8
Q

WMS

A

Warehouse Management System

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9
Q

CX

A

Customer Experience

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10
Q

GMV

A

Gross Merchandise Value

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11
Q

ROAS

A

Return on Ad Spend

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12
Q

ROAS

A

Return on Ad Spend

Revenue ÷ Advertising Costs = ROAS

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13
Q

TBH

A

To be hired

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14
Q

AOV

A

Average Order Value

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15
Q

AOV

A

Average Order Value

Revenue ÷ Number of Orders = AOV

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16
Q

EOS

A

Entrepreneurial Operating System

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17
Q

CVR

A

Conversion Rate

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18
Q

CVR

A

Conversion Rate

Conversion Rate = Total number of conversions / Total number of sessions * 100
Conversion Rate = Total number of conversions / Total number of unique visitors * 100
Conversion Rate = Total number of conversions / Total number of leads * 100

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19
Q

DABA

A

Dynamic Ads for Broad Audience (Facebook related)

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20
Q

LIA

A

Local Inventory Ads

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21
Q

ERP

A

Enterprise resource planning

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22
Q

RTB

A

Real-time bidding

23
Q

LTV

A

Lifetime Value

24
Q

LTV

A

Lifetime Value

Lifetime Value = Avg Value of Sale x # of Transactions x Retention Time Period

25
BI
Business Intelligence
26
CAC
Customer acquisition cost
27
RFP
Request for Proposal
28
SOW
Statement of Work
29
SME
Small & Medium Enterprise OR | Subject Matter Expert (context dependent)
30
KPI
Key Performance Indicator
31
AOR
Agency of Record
32
eCRM
Electronic Customer Relationship Management
33
CRO
Conversion Rate Optimization
34
BDR
Business Development Representative
35
TFN
Toll Free Number
36
DSA
Dynamic Search Ads
37
QBR
Quarterly Business Reviews
38
TCV
Total contract Value
39
MTD
Month-to-Date
40
YMM
Year Make Model
41
PDM
Product Management
42
PDP
Product Detail Page
43
PLP
Product List
44
PCL
Product Category List
45
CPLPV
Cost Per Landing Page View
46
eCPC
Enhanced Cost Per Click
47
tROAS
Targeted Return On Ad Spend
48
ROAS
Return On Ad Spend
49
CLTV
Customer Lifetime Value Customer Lifetime Value = Lifetime Value x Profit Margin
50
Average Purchase Value
Total Revenue / # of Purchases
51
Average Purchase Value
Measures the average sales value of each sales transaction you process. Total Revenue / # of Purchases
52
Average Purchase Frequency Rate
The average number of transactions per customer per period. of Purchases / Unique Customers
53
Average Customer Lifespan
The average number of days between first order date and last order date of all of your customers Customers Lifespan Total / # of Customers Used in Equation
54
ETL
Extract, Track, Load