CASHIER Flashcards

(7 cards)

1
Q
  1. What is the payout hold for Doughflow profiles: Newbies, Bronze, and Silver after a credit card deposit?
    a. 3 business days.
    b. 3 days.
    c. 7 business days.
    d. 7 days.
A

b. 3 days.

https://confluence.itspty.com/display/PSKB/Payout+Holds

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2
Q
  1. What deposit method has a processing time of 15 business days, $300 minimum, and $9,000 maximum?
    a. Bank Wire.
    b. Cashier’s Check
    c. Money Order
    d. None of the above
A

c. Money Order

https://confluence.itspty.com/pages/viewpage.action?pageId=88614462

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3
Q
  1. What is the credit card deposit fee for BetOnline VIP Elite Level players?
    a. 0%
    b. 4.95%
    c. These fees can range from a $6.25 flat fee to 13.5%
    d. $5.75 Flat
A

b. 4.95%

https://confluence.itspty.com/pages/viewpage.action?pageId=88614462

(KB Ticket created)

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4
Q
  1. What does the “P” Status on Dough Flow mean?
    a. Pending.
    b. Player has not sent funds.
    c. Posted.
    d. Doesn’t have a meaning.
A

b. Player has not sent funds.

https://confluence.itspty.com/pages/viewpage.action?pageId=88614462

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5
Q
  1. What brands offer the Brand-to-Brand payout method?
    a. Sportsbetting
    b. Wild Casino
    c. Superslots
    d. B & C are correct
A

d. B & C are correct

https://confluence.itspty.com/pages/viewpage.action?pageId=231769920

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6
Q
  1. What payout methods require a bank statement before escalating a claim for payouts not received?
    a. Bank wire
    b. ACH/E-Check
    c. Interact
    d. All of the above
A

d. All of the above

https://confluence.itspty.com/display/PSKB/Payout+Complaint+Procedures

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7
Q
  1. Once a player has completed some payouts within their weekly limit, the count for the upcoming week’s limit will start from:
    a. Their very first payout during that week
    b. Their very last payout during that week
    c. There are no weekly limits
    d. It depends on the method
A

a. Their very first payout during that week

https://confluence.itspty.com/pages/viewpage.action?pageId=88614811

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