Ch 1, 2, 3, 4, 5

Question 0

Good HRM practices allow companies to gain a _____ advantage

Answer 0

Competitive

Question 1

The policies, practices, and systems that influence employees’ behavior, attitudes, and performance

Answer 1

Human resource management

Question 2

A company’s ability to maintain and gain market share

Answer 2

Competitiveness

Question 3

The systematic planned strategic effort by a company to attract, retain, develop, and motivate highly skilled employees and managers

Answer 3

Talent management

Question 4

A course of action that might allow a firm to gain competitive advantage

Answer 4

Strategy

Question 5

A process to address the organization’s competitive challenges by integrating an organization’s goals, policies, and action sequences into a cohesive whole

Answer 5

Strategic management

Question 6

The pattern of planned HR activities and deployments intended to enable an organization to achieve its goals

Answer 6

Strategic HRM

Question 7

2 examples of strategic types

Answer 7

Cost leadership

Differentiation

Question 8

Being the lowest cost producer in the industry

Answer 8

Cost leadership

Question 9

Creating the impression that the company’s product or service is different from that of others in the industry

Answer 9

Differentiation

Question 10

2 phases of strategic management

Answer 10

Strategy formulation

Strategy implementation

Question 11

Strategy formulation

Answer 11

Mission -> Goals -> Strategic Choice

Question 12

A statement of the organizations reason for being

Answer 12

Mission

Question 13

What an organization hopes to achieve in the medium-to-long-term future

Answer 13

Goals

Question 14

The organization’s strategy; the ways an organization will attempt to fulfill its mission and achieve its long-term goals

Answer 14

Strategic choice

Question 15

2 components of strategy formulation

Answer 15

External analysis

Internal analysis

Question 16

Examining the organization’s operating environment to identify the strategic opportunities and threats

Answer 16

External analysis

Question 17

Identifying the organization’s strengths and weaknesses

Answer 17

Internal analysis

Question 18

SWOT Analysis

Answer 18

Strengths (internal)
Weaknesses (internal)
Opportunities (external)
Threats (external)

Question 19

Strategy implementation

Answer 19

Strategic choice -> firm performance

Question 20

4 directional strategies

Answer 20

Concentration strategies
Internal growth strategies
External growth strategies
Divestment

Question 21

The government to attempt to ensure that all individuals have an equal chance for employment, regardless of race, color, religion, sex, age, disability, or national origin

Answer 21

Equal employment opportunity

Question 22

Equal employment opportunity comes from this legislation

Answer 22

Civil Rights Act of 1964

Question 23

What came from the civil rights act of 1964?

Answer 23

Title VII

Question 24

Men and women in the same organization doing equal work must be paid equally

Answer 24

Equal Pay Act of 1963

Question 25

The 180 day statute of limitations for filing an equal pay lawsuit regarding pay discrimination resets with each new paycheck affected by that discriminatory action

Answer 25

Lilly Ledbetter Fair Pay Act of 2009 **Amended the Civil Rights Act of 1964

Question 26

Prohibits discrimination against employees over the age of 40. Designed to protect older employees during layoffs.

Answer 26

Age Discrimination in Employment Act

Question 27

Forbids discrimination on the basis of pregnancy, childbirth, or related conditions

Answer 27

Pregnancy Discrimination Act

Question 28

Executive agencies, contractors, and subcontractors that receive > $2,500 from federal government Must engage in affirmative action for individuals with disabilities

Answer 28

Vocational Rehabilitation Act of 1973

Question 29

Federal contractors and subcontractors must take affirmative action toward employing Vietnam veterans

Answer 29

Vietnam Era Veteran's Readjustment Act of 1974

Question 30

Protects individuals with disabilities from being discriminated against in the workplace

Answer 30

Americans with Disabilities Act

Question 31

Adds possibility of compensatory and punitive damages in cases of discrimination, however, there are limits to the amount of punitive damages. Adds a financial incentive for equal employment opportunity.

Answer 31

Civil Rights Act of 1991

Question 32

Legally binding orders given by the President, acting as the head of the Executive Branch, to Federal Administrative Agencies

Answer 32

Executive order

Question 33

Prohibits government contractors from discrimination

Answer 33

Executive Order 11246

Question 34

2 agencies responsible for the enforcement of these laws and executive orders

Answer 34

Equal Employment Opportunity Commission (EEOC) Office of Federal Contract Compliance Programs

Question 35

Three major responsibilities of the Equal Employment Opportunity Commission

Answer 35

Investigated and resolves discrimination complaints Gathers information Issues guidelines

Question 36

Responsible for enforcing executive orders that cover companies that have federal government contracts

Answer 36

Office of Federal Contract Compliance Programs

Question 37

3 types of discrimination

Answer 37

Disparate Treatment Disparate Impact Reasonable Accommodation

Question 38

Exists when individuals in similar situations are treated differently based upon race, color, religion, sex, national origin, age, or disability status

Answer 38

Disparate treatment **intentional

Question 39

A job qualification based on race, sex, religion, etc. that an employer asserts is a necessary qualification for the job

Answer 39

Nina Fide Occupation Qualification

Question 40

Occurs when a "facially neutral" employment practice disproportionately excludes a protected group from employment opportunities

Answer 40

Disparate Impact **not intentional

Question 41

2 ways to tell if there is disparate impact

Answer 41

Four-fifths Rule | Standard Deviation Rule

Question 42

An employment test has disparate impact if the hiring rate for a minority group is less than four-fifths, or 80 percent, of the hiring rate for the majority group

Answer 42

Four-fifths Rule

Question 43

If the difference between expected and actual representation is greater than 2 standard deviations, then evidence of disparate impact

Answer 43

Standard deviation rule

Question 44

Places a special obligation on an employer to affirmatively accommodate an individual's disability or religion (unless undue hardship)

Answer 44

Reasonable accommodation

Question 45

Employers cannot retaliate against employees for either "opposing" a perceived illegal employment practice or "participating in a proceeding" related to an alleged illegal employment practice

Answer 45

Retaliation

Question 46

Unwelcome sexual advances, requests for sexual favors, and other verbal or physical contact of a sexual nature

Answer 46

Sexual harassment

Question 47

2 forms of sexual harassment

Answer 47

Quid pro quo harassment | Hostile work environment

Question 48

Conceived of as a way of taking extra effort to attract and retain minority employees

Answer 48

Affirmative action

Question 49

Discrimination a against members of a dominant or majority group or in favor of members of a minority or historically disadvantaged group

Answer 49

Reverse discrimination

Question 50

Attempt to instill symbolic and substantive changes to a safety program

Answer 50

Safety Awareness Programs

Question 51

3 components of a safety awareness program

Answer 51

1. Identify and communicate job hazards 2. Reinforce safe practices 3. Promote safety internationally

Question 52

A breakdown of each job into basic elements, each of which is rated for its potential for harm or injury

Answer 52

Jab hazard analysis technique

Question 53

Method of determining safety problems via an analysis of past accidents

Answer 53

Technic of operations review