Ch 1-5 Flashcards

(96 cards)

1
Q

There are two types of contracts:
a.
flat price and cost reimbursement
b.
flat price and cost actuary
c.
fixed price and cost reimbursement
d.
fixed price and cost additional

A

c.
fixed price and cost reimbursement

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2
Q

A change in the estimated duration of any activity on that path will cause a corresponding change in the slack for that path.
Question 16Select one:
True
False

A

T

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3
Q

A Gantt chart is the often the name for the network diagram tool for looping and laddering.
Question 19Select one:
True
False

A

F

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4
Q

Pre-RFP/proposal activity helps the contractor with all of the following except
a.
increase the likelihood of winning the bid to do the project.
b.
help the contractor to develop pre-proposal concepts and clarify what the customer expects.
c.
win the project without developing a proposal or solution for the project in writing.
d.
develop a favorable image in the eyes of the customer

A

c.
win the project without developing a proposal or solution for the project in writing.

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5
Q

In a contract’s terms of payment, ____ are based on the expected overall duration of the project schedule.
a.
monthly payments based on actual costs incurred
b.
single payment at completion of project
c.
equal monthly or quarterly payments
d.
percentage of total contract amount

A

c.
equal monthly or quarterly payments

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6
Q

Fixed-price contracts are most appropriate for projects that
a.
involve risk.
b.
are well defined and entail little risk.
c.
take less than one year to complete.
d.
are with customers that want a single payment date.

A

b.
are well defined and entail little risk.

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7
Q

In the planning process, the ____ is/are the end product(s) that the project team must deliver.

a.
environment
b.
objective
c.
work forms
d.
cycle

A

b.
objective

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8
Q

The bid/no-bid decision is the decision made by the

a.
customer to award a winner from the proposals received.
b.
contractor to maintain a relationship with a potential customer.
c.
contractor as to whether to prepare a proposal or not.
d.
customer to issue an RFP.

A

c.
contractor as to whether to prepare a proposal or not

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9
Q

The project control process must occur regularly throughout the project and include all of the following except
Question 3Answer

a.
Establish regular reporting meetings to compare actual to planned progress.
b.
Having a single inspection of the project’s deliverables at the end of the project.c.
Record information on changes to the project scope, schedule, and budget.
c.
Record information on changes to the project scope, schedule, and budget.
d.
Gather data on actual performance.

A

Having a single inspection of the project’s deliverables at the end of the project.

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10
Q

In many cases, especially for smaller projects, most activities involve people resources-that is,
Question 5Answer

a.
the stakeholders for the project.
b.
the members of the project team who may be utilized full time or part time during the project.c.
all the people who are employed by the project sponsor.
c.all the people who are employed by the project sponsor.
d.
all the people who are employed by the project contractor.

A

the members of the project team who may be utilized full time or part time during the project.

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11
Q

___ is the amount of time a particular activity can be delayed without delaying the earliest start time of its immediately succeeding activities.
Question 10Answer

a.
Work release

b.
Free slack
c.
Free time

d.
Free change

A

free slack

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12
Q

This longest path in the overall network diagram is called the network path.
Question 7Select one:
True
False

A

F

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13
Q

If an activity has been repeated many times, the actual duration that occurs most frequently can be used as the ____ time estimate.
Question 17Answer

a.
optimistic
b.
most likely
c.
pessimistic
d.
optimal

A

b.
most likely

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14
Q

The facilitator for the Scrum development process during a sprint whose primary job is to take actions to remove or reduce any obstacles, barriers, or constraints that are impeding progress of the development team toward accomplishing their work tasks and that may negatively impact the successful production and demonstration of a deliverable working product increment by the end of the sprint time is the

a.
Scrum master.
b.
sprint timer.
c.
product owner.
d.
project manager.

A

a.
Scrum master.

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15
Q

In a ____, the customer agrees to pay the contractor for all actual costs (labor, materials, and so forth), regardless of amount, plus some agreed-upon profit.
a.
fixed price contract
b.
cost reimbursement contract
c.
work agreement
d.
fixed agreement

A

b.
cost reimbursement contract

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16
Q

The network diagram defines the sequence of how the activities will get done and

a.
describes the best use of project resources.

b.
lists all the activities to be done concurrently in a serial relationship.

c.
indicates the loop relationship of the tasks.

d.
shows the interrelationships of the tasks.

A

d.
shows the interrelationships of the tasks.

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17
Q

The ____ and ____ times are determined by calculating forward through the network.
Question 1Answer

a.
LS, LF

b.
ES, EF

c.
EF, LF

d.
ES, LS

A

The ES and EF times are determined by calculating forward through the network.

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18
Q

At the beginning of every project, it is possible to estimate the durations for all activities with a high level of confidence regarding their accuracy.
Select one:
True
False

A

False

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19
Q

A vehicle for establishing good customer-contractor communications and arriving at a mutual understanding and clear expectations to ensure project success is
a.
the initiation phase of a project.
b.
a request for proposal.
c.
a contract.
d.
a communication plan.

A

c.
a contract.

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20
Q

Which section of a proposal should stress the benefits to the customer?
a.
Management
b.
Technical
c.
Cost
d.
Operational

A

b.
Technical

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21
Q

The ____ of completed activities will determine the earliest start and earliest finish times for the remaining activities in the network diagram, as well as the total slack.
Question 12Answer

a.
actual resource shares

b.
actual finish times

c.
finish estimates

d.
actual efficiency ratios

A

The actual finish times of completed activities will determine the earliest start and earliest finish times for the remaining activities in the network diagram, as well as the total slack

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22
Q

Earliest start time (ES) is the earliest time at which a specific activity can begin
Question 18Answer

a.
calculated on the basis of the project estimated finish time and the estimated durations of preceding activities.
b.
calculated on the basis of the project estimated start time and the estimated durations of approaching activities.
c.
calculated on the basis of the project estimated start time and the estimated durations of preceding activities.
d.
calculated on the basis of the project estimated start time and the estimated durations of succeeding activities.

A

c.
calculated on the basis of the project estimated start time and the estimated durations of preceding activities.

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23
Q

The technical section of the proposal is to convince the customer that the contractor
a.
can do the proposed work and achieve the intended results.
b.
understands the need or problem and can provide the least risky and most beneficial solution
c.
knows the technical terms and can follow the correct techniques to solve the problem.
d.
is charging a price for the proposed project that is reasonable and realistic.

A

b.
understands the need or problem and can provide the least risky and most beneficial solution.

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24
Q

Contractors should maintain frequent contacts with
a.
the project team and leave the customers alone.
b.
the financial officer of a potential customer.
c.
past and current customers.
d.
one individual in an organization.

A

c.
past and current customers.

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25
The ____ may need to describe certain inspection techniques, testing procedures, or specific testing equipment or facilities that must be used. a. statement of work b. customer requirement c. acceptance criteria d. deliverables
c. acceptance criteria
26
The amount of ____ should determine the priority with which concentrated efforts are applied. Question 20Answer a. work breakdown structure b. actual progress c. slack d. time spent
The amount of slack should determine the priority with which concentrated efforts are applied.
27
In many cases, the customer states high-level requirements in the project charter or RFP, but the project team or the contractor may need to collect more information from the customer or end users to further refine the requirements. True False
T
28
The activity bars in a bar chart are drawn in proportion to Question 22Answer a. the amount of slack for each activity. b. the cost of the activity. c. the number of resources assigned to the activity. d. the estimated durations of each activity.
d. the estimated durations of each activity.
29
If the project scope seems much greater than originally anticipated by the customer, it may affect the ____ for performing the work and ____ accomplishing the project objective. a. budget and schedule, jeopardize b. technical requirements, shorten the time for c. resources assigned, help with d. commitment, accelerate
a. budget and schedule, jeopardize
30
For a project, the objective is usually defined in terms of scope, ____, and cost. Question 4Answer a. plan b. packages c. controls d. schedule
d. schedule
31
The success of the project Question 12Answer a. is guaranteed if all the tasks are finished on time and within budget. b. requires the stakeholders to work on each deliverable. c. is best achieved with scope creep. d. is defined by the project objective and the expected benefits.
d. is defined by the project objective and the expected benefits.
32
The contractor or project team needs to gain agreement from ____ on the project scope document. Question 9Answer a. only the subcontractors b. the sponsor or customer c. only the contractor's chief financial officer d. all the stakeholders
b the sponsor or customer
33
Total dollar value approach for calculating the win ratio gives a. less weight to proposals with larger dollar amounts. b. equal weight to all proposals. c. more weight to proposals with larger dollar amounts. d. equal weight to proposals with larger dollar amounts.
c. more weight to proposals with larger dollar amounts.
34
If the project is ahead of schedule, then concentrated efforts should be made to Question 6Answer a. allow the tasks to start on the days estimated as the earliest start time in the baseline plan. b. reduce the number of resources on the project because they are not needed. c. fast track the critical path activities. d. keep it ahead of schedule.
keep it ahead of schedule.
35
The project manager should involve every project member in developing the WBS to have special expertise, knowledge, or experience that will help develop a more comprehensive and complete WBS. True False
F
36
The Scrum master is ____ as a project manager in that he ____ responsibility for the people on the development team. Question 2Answer a. the same, has direct b. not the same, does not have direct c. not the same, has direct d. the same, has indirect
not the same, does not have direct
37
After submitting a proposal to a customer, if no limitations for contact were stated in the RFP then the contractor should a. contact the customer to see if any clarifications are needed or any questions need to be answered. b. send a thank you note in the mail to the customer. c. wait until the customer contacts the contractor d. research other firms that would have bid on the project and contact them to see if they had been contacted by the customer.
a. contact the customer to see if any clarifications are needed or any questions need to be answered.
38
The longest path of activities from the beginning to the end of a project is called the ____ path. Question 13Answer a. noncritical b. value c. float d. critical
critical
39
The management section of the proposal is to convince the customer that the contractor a. is charging a price for the proposed project that is reasonable and realistic. b. understands the need or problem and can provide the least risky and most beneficial solution. c. has a schedule that is less time than any of the other proposals submitted. d. can do the proposed work and achieve the intended results.
d. can do the proposed work and achieve the intended results.
40
Quality of the project deliverables should be a. assumed to be part of the project work. b. assured as the project progresses. c. planned in the project and expected to be implemented without checking. d. checked only at the end of the project.
b. assured as the project progresses.
41
The objective of the ____ section of the contractor proposal is to convince the customer that the contractor can do the proposed work (the project) and achieve the intended results. a. technical b. cost c. management d. operational
c. management
42
To draw a ____, start by drawing the activities in boxes in their logical sequence and connecting them with arrows to show the required dependent relationships, as the project should be performed from start to completion. a. responsibility assignment matrix b. network diagram c. work breakdown structure d. acceptance criteria chart
b. network diagram
43
Your company has been supplying a local company with warehouse management. A proposed project requires warehouse management in 15 national locations. This is an example of how the contractor could a. hurt its local reputation by working on projects with other companies. b. extend its capabilities and expand its business to a larger customer base. c. develop its proposal writing skills by bidding on the project. d. take on too much risk because they have only worked with a small company.
b. extend its capabilities and expand its business to a larger customer base.
44
Schedule control has four steps, they are Question 14Answer a. meet with the project team, listen to schedule reports, update the schedule, revise the plan. b. identify any problems, follow the nine-step problem solving approach, apply the solution, update the schedule. c. analyze the schedule, decide actions, revise plan, recalculate the schedule. d. accelerate tasks on critical path, analyze the schedule, calculate the schedule, identify the next task to fast track.
analyze the schedule, decide actions, revise plan, recalculate the schedule.
45
A(n) ____ is defined as a piece of work that consumes time. Question 3Answer a. activity b. element c. work object d. work item
a. activity
46
Changes requested early in the project always have more impact on schedule and budget than if they are requested later in the project. Question 21Select one: True False
F
47
Many or all of the proposals will likely meet the requirements of the RFP so the proposal a. should include why the contractor is better than other contractors. b. should point out where the contractor cannot meet the needs of the customer. c. should include personal information about relationships with the customer's employees. d. must convince the customer that the contractor can provide the best benefits
d. must convince the customer that the contractor can provide the best benefits.
48
The total completion time is 25 days. Task A is planned to take seven days. Task B is planned to take five days. Task C is planned to take eight days. The tasks have a serial relationship. Task A takes nine days to be completed instead of seven days. What are the ES and EF times for Task B now that Task A is complete? Question 23Answer a. ES = 7, EF = 12 b. ES = 9, EF = 14 c. ES = 5, EF = 14 d. ES = 5, EF = 12
b. ES = 9, EF = 14
49
The project objective should be a. clear and concise at the beginning of the project. b. ambiguous to promote creativity of the contractor. c. set and remain the same throughout the project. d. include the intangible outcomes the project could expect.
a. clear and concise at the beginning of the project.
50
Contacts with potential clients a. should inform the client about the projects on which you are working. b. focus on discussing potential contract opportunities. c. occur only when there is a funding opportunity. d. should be frequent and on a personal basis.
a. should inform the client about the projects on which you are working.
51
The ES and EF times are determined by calculating forward, that is, by Question 8Answer a. working through the network diagram from the end of the project to the beginning of the project. b. calculating the optimistic and pessimistic times for the project. c. adding all the times together for the project. d. working through the network diagram from the beginning of the project to the end of the project.
working through the network diagram from the beginning of the project to the end of the project.
52
53
Proposals should be written Question 11Answer a. to explain the complex graphics to keep the number of graphics to a minimum. b. in a wordy and redundant manner to reinforce how the contractor has unique skills. c. in a simple and concise manner to sell the contractor's abilities to the customer. d. using technical terminology and be a technical report of the process to be followed.
c. in a simple and concise manner to sell the contractor's abilities to the customer.
54
As the project progresses, the actual finish times (AFs) of completed activities will determine Question 11Answer a. the earliest start and earliest finish times for the remaining activities in the network diagram, as well as the total slack. b. the earliest start and earliest finish times for the completed activities in the network diagram, as well as the total slack. c. the latest start and latest finish times for the remaining activities in the network diagram, as well as the total slack. d. the latest start and latest finish times for the completed activities in the network diagram, as well as the total slack.
As the project progresses, the actual finish times (AFs) of completed activities will determine the earliest start and earliest finish times for the remaining activities in the network diagram, as well as the total slack.
55
The focus must be on relying on after-the-fact inspections or testing and then do the necessary work to correct quality problems. True False
F
56
A ____ is a hierarchical decomposition of the project work scope into work packages that produce the project deliverables. a. project scope document b. work breakdown structure c. network diagram d. statement of work
b. work breakdown structure
57
___ contracts are most appropriate for projects that involve risk. a. BAFO b. Fixed price c. Cost reimbursement d. Flat price
Cost reimbursement contracts are most appropriate for projects that involve risk.
58
Free slack of an activity is Question 9Answer a. is always a negative value. b. can be calculated on every activity with a serial relationship to its successors. c. the slack on activities that do not have any costs associated with them. d. the amount of time an activity can be postponed and not delay the start of its immediately succeeding activities.
the amount of time an activity can be postponed and not delay the start of its immediately succeeding activities.
59
For large projects that involve several hundred people performing various activities over several years, it is practical to have each person estimate activity durations at the beginning of the project. Question 15Select one: True False
F
60
A task is a piece of work that consumes time. Which statement is false? Question 2Answer a. The duration of the activity is always equal to the total amount of work required to complete the deliverable. b. Tasks should be subdivided to a level where each task represents a deliverable for the project or the work package. c. Each activity defines how the work will be done to produce a deliverable. d. As the project progresses the tasks are further defined and elaborated.
a. The duration of the activity is always equal to the total amount of work required to complete the deliverable.
61
A clear description of the acceptance criteria with quantitative measures will help to avoid understanding. Question 15Select one: True False
F
62
The WBS should be decomposed to a level that identifies individual work packages for a. each resource assigned to the project. b. the level of detail specified by the customer. c. each specific deliverable listed in the project scope document. d. each person that planned the project.
a. each resource assigned to the project.
63
A project management planning tool, or methodology, called the ____ is often used to help plan, execute, and control IS development projects. a. software development learning curve b. systems development life cycle c. systems development life circle d. software planner
b. A project management planning tool, or methodology, called the systems development life cycle is often used to help plan, execute, and control IS development projects.
64
Planning for quality is a necessary, yet often forgotten or dismissed, function on a project. True False
T
65
An understanding of project deliverables would also be a setback to developing a good working relationship with the customer. True False
F
66
A bidders meeting is to a. gather information for the project charter. b. give some contractors and advantage over others by participating in the meeting. c. explain the RFP and answer questions from interested contractors. d. select the contractor to do the project.
c. explain the RFP and answer questions from interested contractors.
67
A formal request for proposal is prepared for a. projects where a relationship has been built and the customer wants what the contractor can provide. b. finding out what competitors would do to solve a problem. c. projects that the company decides need to be addressed by an external resource or through a competitive process. d. projects that are to be completed by an internal project team.
c. projects that the company decides need to be addressed by an external resource or through a competitive process.
68
Evaluating various needs or opportunities, and then deciding which should be moved forward as a project is called: a. project decision-making b. project sorting and classification c. project selection d. project projections
c. project selection
69
The building constructed will have at least R-38 insulation rating for the ceiling and R-28 for the walls. This is an example of the ____ in a project charter. a. project description b. acceptance criteria c. success criteria and expected benefits d. project objective
b. acceptance criteria
70
The customer requirements are a. the acceptance criteria for the project. b. the requirements for the number of contractors to bid on the project. c. the major tasks to be completed in the project. d. the specifications and attributes of the proposed solution.
d. the specifications and attributes of the proposed solution.
71
The final decision of which projects to select is the responsibility of Question 6Answer a. community members. b. the project evaluation team. c. the organization's owner, president, or department head. d. the project evaluation team's key stakeholders.
c. the organization's owner, president, or department head.
72
The initiating phase of the project life cycle starts with a. recognizing a need, problem or opportunity for which a project is identified. b. developing a set of criteria to evaluate projects. c. evaluating potential projects and deciding which should go forward. d. listing assumptions that will be used.
a. recognizing a need, problem or opportunity for which a project is identified.
73
The project charter helps the team to a. decide which contractor to select to work on a project. b. develop a detailed baseline plan for performing the project. c. determine the purpose of the project. d. set the evaluation criteria to select the project.
b. develop a detailed baseline plan for performing the project.
74
The project title should a. state what is expected to be accomplished. b. be concise and create a vision for the end result of the project. c. summarize the need and justification for the project. d. state the major end products or items expected to be produced.
b. be concise and create a vision for the end result of the project.
75
The statement of work in a request for proposal a. indicates the due date of the proposal. b. outlines the major tasks or work elements to be performed. c. summarize the need and justification for the project. d. state the major end products or items expected to be produced.
b. outlines the major tasks or work elements to be performed.
76
A contract might be for time and materials, in which case the customer will pay the contractor a fixed amount regardless of how much the work actually costs the contractor. Question 11Select one: True False
F
77
A request for proposal is required for projects that are completed by an external contractor to an organization. Question 12Select one: True False
F
78
All projects require a project charter to start the project. Question 13Select one: True False
F
79
Funding statements in a project charter may be broken into the amount authorized by project phase. Question 14Select one: True False
T
80
Part of preparing a request for proposal is soliciting the request to potential bidders on the project. Question 15Select one: True False
T
81
A ____ diagram shows the necessary sequence and interdependencies of activities to achieve the project objective. Question 1Answer a. dashboard b. periodic c. network d. netting
network
82
The outcome of a project is a tangible end product. Question 2Select one: True False
T
83
The types and quantities of resources to be used for the activities are the base for the estimated project cost. Question 3Select one: True False
T
84
Costs for resources on a project could include all the following except a. salaries of people who will work on the project b. fees for subcontractors to perform project tasks c. costs for equipment that extends beyond the project time d. rental of facilities
c. costs for equipment that extends beyond the project time
85
Project management is a. used all over the world to help organizations meet customer needs. b. used only on projects completed by teams external to the customer's organization. c. only used on projects that are well planned. d. completed using one standard method.
a. used all over the world to help organizations meet customer needs.
86
The ____ phase of the project life cycle is the development of a proposed solution to the need or problem. a. fourth b. third c. first d. second
d. second
87
The fourth phase of the project life cycle involves ____ the project. Question 7Answer a. implementing b. performing c. renegotiating d. terminating
d. terminating
88
The network diagram shows a. the necessary sequence and dependent relationships of the detailed activities. b. the total time to complete the project. c. the required deliverables. d. how the resources are connected to each other.
a. the necessary sequence and dependent relationships of the detailed activities.
89
The project budget is based on a. the actual costs of the resources used for the project. b. the costs to do the resources before any indirect costs. c. the estimated costs associated with the quantities of resources to be used. d. how well the project manager can use accounting software.
c. the estimated costs associated with the quantities of resources to be used.
90
The third phase of the project life cycle has two parts: a. brainstorming and detailed planning for the project. b. contracting and performing the project. c. implementing the project and terminating the project. d. detailed planning and implementing the plan.
d. detailed planning and implementing the plan.
91
A group volunteered to keep a section of highway clean. This is an example of a project. Question 11Select one: True False
F
92
A person or organization responsible for each work item should be identified to assign responsibility while planning the project. True False
T
93
A project has a sponsor or customer. True False
T
94
A project involves a degree of uncertainty that remains the same as the project progresses. True False
F
95
A project is an endeavor to accomplish a specific objective through a unique set of nonrelated tasks and the effective utilization of resources. True False
F
96