ch. 1: the medical assistant

Question 1

accreditation

Answer 1

a process in which an educational institution or program establishes credibility or legitimacy by complying with predetermined standards

Question 2

accrediting bureau of health education schools (ABHES)

Answer 2

an accrediting body that provides programmatic accreditation for medical assisting and other health care programs

Question 3

administrative skills

Answer 3

skills that help to manage the business affairs of a medical practice and include two categories: administrative procedures and practice finances

Question 4

advocate

Answer 4

one who assists the patient or acts on the patient’s behalf

Question 5

american academy of professional coders (AAPC)

Answer 5

an organization that promotes professionalism and encourages and supports education, networking, and certification in the medical billing and coding areas

Question 6

american association of medical assistants (AAMA)

Answer 6

a professional organization for medical assistants that certifies medical assistants and provides continuing education opportunities

Question 7

american medical technologists (AMT)

Answer 7

a professional organization that provides credentialing opportunities for medical assistants and continuing education opportunities

Question 8

appearance

Answer 8

outward or visible persona that a person gives to other inidividuals

Question 9

behaviors

Answer 9

a term used to describe professional characteristics or attitudes that are expected in particular professions

Question 10

certified clinical medical assistant (CCMA)

Answer 10

credential given by the national healthcare association (NHA) after eligible candidates pass the certification exam

Question 11

certified medical administrative assistant (CMAA)

Answer 11

credential given by the national healthcare association (NHA) after eligible candidates pass the certification exam

Question 12

certified medical assistant, CMA (AAMA)

Answer 12

the credential given by the american association of medical assistants (AAMA) to eligible candidates that pass the CMA (AAMA) examination

Question 13

clinical skills

Answer 13

these are skills that are an extension of the provider’s responsibilities and can be divided into fundamental practices, diagnostic procedures, and patient care

Question 14

commission on accreditation of allied health education programs (CAAHEP)

Answer 14

an accrediting body that provides programmatic accreditation for medical assisting and other health care programs

Question 15

commission on accreditation of allied health education programs (CAAHEP)

Answer 15

an accrediting body that provides programmatic accreditation for medical assisting and other health care programs

Question 16

confidential

Answer 16

being prudent and conscious, revealed in confidence; secret information: especially in regard to speech

Question 17

empathetic

Answer 17

put yourself in another person’s shoes; think about what is best for the patient

Question 18

generalist

Answer 18

medical assistants work as a generalist when they perform both clinical and administrative duties in addition to general responsibilities

Question 19

innate

Answer 19

characteristics that are inherent or natural, while others must be learned

Question 20

knowledge base

Answer 20

a term used to describe the theoretical portion of an educational program

Question 21

medical assistant

Answer 21

an integral member of the health care delivery team, qualified by education and experience to work in the administrative office, the examining room, and the physician office laboratory

Question 22

multi-provider clinic

Answer 22

group practice, which consists of three or more physicians who share a facility for the purpose of practicing medicine

Question 23

national center for competency testing (NCCT)

Answer 23

a national certifying organization that certifies medical assistants and other health care professionals after successful completion of a certification exam

Question 24

national certified medical assistant (NCMA)

Answer 24

the credential given by the national center for competency testing to successful candidates that pass the NCMA exam

Question 25

national certified medical office assistant (NCMOA)

Answer 25

the credential given by the national center for competency testing to successful candidates that pass the NCMOA exam