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MAA/EHR Chapter Study Guides > Ch. 10 Telephone Techniques > Flashcards

Ch. 10 Telephone Techniques Flashcards

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MAA/EHR Chapter Study Guides (22 decks)

Ch. 1 Intro to Medical Assisting

Ch. 2 Therapeutic Communication

Ch. 3 Legal Principles

Ch. 4 Healthcare Laws

Ch. 5 Healthcare Ethics

Ch. 6 Intro to Anatomy & Medical Terminology

Ch. 7 Patient Coaching

Ch. 8 Technology

Ch. 9 Written Communication

Ch. 10 Telephone Techniques

Ch. 11 Scheduling Appointments & Patient Processing

Ch. 12 Health Records

Ch. 13 Daily Operations & Safety

Ch. 14 Principles of Pharmacology

Ch. 15 Health Insurance Essentials

Ch. 16 Diagnostic Coding Essentials

Ch. 17 Procedural Coding Essentials

Ch. 18 Medical Billing & Reimbursement Essentials

Ch. 19 Patient Accounts & Practice Management

Ch. 20 Advanced Roles In Administration

Ch. 21 Medical Emergencies

Ch. 22 Job Seeking Skills & Strategies

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